2019 Honda Pilot Backup System Problems
21 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (2)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Fix: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Owner Complaints (21)
While operating the vehicle in reverse at a low speed (under 5 MPH), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active.
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The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed the contact noticed the rearview camera was showing a blank screen and would sporadically on its own. This disables the rearview camera and most other electronic systems in the vehicle.
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The contact owns a 2019 Honda Pilot. The contact stated that the rear-view camera had been failing but had stopped operating weeks ago and only displayed a blank screen. The contact stated that prior to the complete failure of the camera, there were intermittent failures for approximately 1 year.
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The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the backover prevention camera failed to function as intended. The contact stated that the back-over prevention screen displayed a multi-color screen.
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The contact owns a 2019 Honda Pilot. The contact stated that after shifting to reverse, the back over prevention camera screen displayed multi-colored pixels, but no image of the rear of the vehicle was displayed. The vehicle was taken to the local dealer who diagnosed that the rear camera display unit was faulty and needed to be replaced.
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The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the back over prevent camera failed to function as needed. The contact stated that the images on the screen was distorted and not of the correct colors.
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The contact owns a 2019 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera displayed different colors and the contact was unable to view the image behind the vehicle. The contact stated that the vehicle was not diagnosed or repaired.
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The contact owns a 2019 Honda Pilot. The contact stated that on several occasions while in reverse, the rear-view camera color was distorted and failed to display the image as intended. The vehicle was not diagnosed or repaired.
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The contact owns a 2019 Honda Pilot. The contact stated that while reversing, the backup camera malfunctioned and failed to display an image. During the failure, the message "No Connectivity" was displayed.
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The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the contact was concerned the replacement of the rear-view camera was not included in the recall. The contact stated that while attempting to park, there was an abnormal sound followed by the rear camera failing to operate as needed.
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The contact owns a 2019 Honda Pilot. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer, where the coaxial cable was replaced; however, the failure recurred.
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The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention). The contact stated that after shifting into reverse(R) the screen image was pixelated blocking the rear-view image.
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The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention). The contact stated that the part to do the recall repair was available however, after contacting multiple dealers, the contact was informed that only one vehicle per day would be serviced for the recall and the next available appointment was in July of 2024.
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The contact owns a 2019 Honda Pilot. The contact stated the rear-view camera failed to display the rearview. The contact then learned that the vehicle was included in NHTSA Campaign Number: 23V431000 (Back Over Prevention), so they took the vehicle to the dealer and had the remedy completed.
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The contact owns a 2019 Honda Pilot. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The “Camera System Failure” message was displayed.
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The contact owns a 2019 Honda Pilot. The contact stated while reversing, the rear-view camera screen went black and the most net connection off warning message was illuminated on the screen before it went black again. The contact took the vehicle to the local dealer to be diagnosed.
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Tl* the contact owns a 2019 honda pilot. The contact stated that while operating the vehicle, the rear camera display panel turned off and on causing a visibility hazard while reversing the vehicle.
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The rear camera suddenly has bright wonky colors making it difficult to see what is behind you.
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Backup camera shows purple and green. Hard to see to backup car. Very dangerous using it.
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Rear cross-warning and back-up camera image is blurred by extreme colors which impairs visibility when viewing the info screen. This appears to be a common problem with the camera as reported by many other 2019 Honda Pilot owners. Vehicle is out of warranty (53,000 miles).
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