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2014 Ford Focus Wipers & Visibility Problems

17 owner-reported wipers & visibility complaints from NHTSA data

17
Complaints
Mar 2018Oct 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (17)

mediumVISIBILITY/WIPER
Filed: Jun 2025

When you turn on defrost it fogs up all the windows quickly. Can't see out windows. Have to roll windows down to see.

NHTSA #: 11668792
mediumVISIBILITY/WIPER
Filed: Oct 2019

WHILE DRIVING MY VEHICLE THE WIPER DELAY STOPS WORKING OR STARTS UP AFTER A DELAY INTO ANOTHER SETTING. FROM DELAY TO FULL WIPERS. SET THE WIPER ARM INTO ANOTHER COMMAND AND IT WORKS FINE AGAIN.

NHTSA #: 11268713
mediumVISIBILITY/WIPER
Filed: May 2019

WINDSHIELD WIPERS WILL STOP IN THE MIDDLE OF THE WINDSHIELD WHEN TURNED ON. THIS CONDITION OCCURS REGARDLESS OF SPEED SETTING OR THE INTERMITTENT SETTING. THIS CONDITION OCCURS REGARDLESS OF MOVING OR STATIONARY, SPEED OF MOTION, INTENSITY OF RAIN OR OTHER FACTORS. THIS HAS HAPPENED EVERY SINGLE TIME THAT I HAVE USED THE WINDSHIELD WIPERS.

NHTSA #: 11205469
mediumVISIBILITY/WIPER
Filed: Apr 2019

AS STATED IN OTHER COMMENTS WIPER WORK FOR A BIT THEN STOP IN THE MIDDLE OF THE WINDOW. I HAVE HAD THE MOTOR REPLACED AND WIPERS BY A FORD DEALER. THIS ISSUE IS A BIG PROBLEM WHEN IT RAINS. THE DEALER FOUND NOTHING WRONG; BUT THERE IS A DEFECT IN THE WIPERS. WILL CAUSE A MAJOR ACCIDENT IF NOT CORRECTED. SEEMS MANY OTHERS STATE THE SAME PROBLEMS.

NHTSA #: 11203679
mediumVISIBILITY/WIPER
Filed: Apr 2019

OFTEN WHEN DRIVING IN THE RAIN, AND I HAVE THE WIPERS ARE ON "LOW" OR "HIGH", AFTER SOME TIME (NOT PARTICULARLY CONSISTENT, SOMETIMES WITHIN A MINUTE, SOMETIMES AFTER SEVERAL MINUTES) THEY WILL START WORKING INTERMITTENTLY INSTEAD. THAT IS, THE WIPER WILL BE ON, AND THEN THEY WILL START PAUSING WHILE AT THE BOTTOM BETWEEN WIPER CYCLES, JUST AS THOUGH IT WAS SET TO INTERMITTENT, EVEN THOUGH THE WIPER SETTING HASN'T BEEN CHANGED. WHEN THIS HAPPENS, I CAN SWITCH THE WIPER SETTING TO ANOTHER SETTING AND THEN BACK, AND THEN IT WILL START WORKING AGAIN FOR A WHILE. THAT IS, IF IT'S ON "LOW" AND THIS STARTS HAPPENING, I CAN SWITCH THE WIPERS TO "INTERMITTENT" AND BACK TO "LOW", OR TO "HIGH" AND BACK TO "LOW", AND IT WILL GO BACK TO NORMAL "LOW" OPERATION FOR A WHILE (UNTIL THE PROBLEM REPEATS). THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW.

NHTSA #: 11197136
mediumVISIBILITY/WIPER
Filed: Sep 2018

AFTER HAVING THE WIPERS REPLACED DURING LAST SERVICE TODAY THE WIPERS BEGAN TO STOP MID WINDSHIELD AND PASSENGER SIDE WOULD JUST DROP DOWN ALL THE WAY AND THEN DRIVER SIDE WOULD DROP AFTERWARDS AND THEY MAY STOP AND START AT WILL. NEVER HAD AN ISSUE TILL THE WIPERS WERE REPLACED BY THE DEALER DURING ROUTINE OIL CHANGE SERVICE. DRIVING AT HIGHWAY SPEEDS AND ITS RAIN GIN TO HAVE WIPERS JUST STOP IS A SAFETY CONCERN.

NHTSA #: 11128366
mediumVISIBILITY/WIPER
Filed: Aug 2018

AFTER HAVING THE BATTERY REPLACED I DROVE AWAY AND THE WIPERS CAME ON ALL BY THEMSELVES AND ONLY SHUT OFF AFTER THE CAR HAD BEEN TURNED OFF FOR 15MIN OR SO. THE NEXT DAY THE WIPERS WONT COME ON AT ALL.

NHTSA #: 11123311
mediumVISIBILITY/WIPER
Filed: Jul 2018

TODAY, MY WINDSHIELD WIPERS CAME ON BY THEMSELVES WHEN I WAS IN A PARKED IN A PARKING LOT AND TURNED THE CAR ON TO TURN ON THE AC. I THOUGHT I BUMPED THE WIPER STALK HANDLE WITH MY KNEE. BUT WHEN I TRIED TO TURN IT OFF, IT WOULDN'T TURN OFF. I CHECKED MY MANUAL TO MAKE SURE I WAS DOING IT CORRECTLY. I WAS. I TURNED OFF THE ENGINE THINKING IT WOULD STOP THE WIPERS, IT DIDN'T. SOMETHING WAS WRONG, SO I KNEW I HAD TO TAKE IT TO A FORD DEALERSHIP. LUCKILY, THE DEALERSHIP WAS ONLY 5-10 MILES AWAY AND THE WEATHER WAS NICE. HOWEVER, I FELT RIDICULOUS HAVING TO SQUIRT WATER INTERMITTENTLY ON MY WINDSHIELD WORRYING THAT THE WIPERS MIGHT DO DAMAGE TO MY WINDSHIELD IF I CAN'T TURN THEM OFF. I DID TAKE IT TO THE FORD DEALERSHIP, BUT THEY WON'T BE ABLE TO LOOK AT IT UNTIL NOON TOMORROW AND THEY CAN'T TURN OFF THE WIPERS EITHER, BUT TOLD ME IT WON'T DAMAGE MY WINDSHIELD. THE DIAGNOSTIC COST WILL BE $125.00 BEFORE ANY REPAIR IS DONE. I GOT A RIDE HOME FROM THEM. WHEN I GOT HOME I STARTED TO INVESTIGATE IF THE WIPER PROBLEM I JUST ENCOUNTERED, ANY OTHER FORD FOCUS SE 2014 OWNERS HAD. THERE HAS BEEN RECALLS FOR THIS PROBLEM ON EARLIER MODELS OF FORD FOCUS, 140,000 2012 MODELS AND ALSO 2013 MODELS. NONE FOR 2014. APPARENTLY, THIS IS A SERIOUS SAFETY ISSUE AND I JUST SAW THERE HAVE BEEN 89 COMPLAINTS ABOUT THIS AND IT INCLUDES FORD FOCUS 2012, 2013, AND 2014 MODELS, ETC. THIS SHOULD BE A FORD RECALL ITEM AS THE WIPER PROBLEM HAS CONTINUED ON SUBSEQUENT MODELS. I LOOKED UP THE ESTIMATED COST FOR REPAIR FOR PARTS, REPLACEMENT, & LABOR AND IT'S PRICEY. I LOVE MY 2014 FORD FOCUS SE AND NEVER EXPECTED TO ENCOUNTER A WIPERS SAFETY MALFUNCTION LIKE THIS. I COULD ONLY IMAGINE IN A SEVERE RAINSTORM WITH THUNDER, LIGHTENING, AND HAIL WHAT A DRIVER AND PASSENGERS SAFETY ISSUE THIS COULD PRESENT.

NHTSA #: 11110638
mediumVISIBILITY/WIPER
Filed: May 2018

THE WIPERS FREEZE WHEN IN THE INTERMITTENT MODE. IN TOOK MY FOCUS INTO PALM BAY FORD. THEY SAID THAT THERE WAS NOTHING WRONG WITH THE WIPERS, THEY WERE JUST DIRTY. THEY CLEANED THEM WITH SOAP AND WATER. THE NEXT IN THE RAIN THE WIPERS FROZE UP AGAIN.

NHTSA #: 11098153
mediumVISIBILITY/WIPER
Filed: Mar 2018

WINDSHIELD WIPERS STOP MID-WIPE. WIPER CONTROL CAN BE IN ANY OPERATING POSITION (HIGH, LOW, INTERMITTENT). THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. IT IS IDENTICAL, FROM WHAT I HAVE READ ON LINE AND VIEWED IN VIDEOS, TO PREVIOUS MODEL YEARS THAT HAVE BEEN RECALLED. I DID NOT SEE A RECALL FOR THIS ISSUE FOR THE 2014 MODEL YEAR ON THE NHTSA WE SITE, THUS THE REASON FOR THIS SUBMISSION. I PURCHASED THIS VEHICLE USED IN SEPTEMBER OF 2017. ISSUE STARTED ABOUT FEBRUARY 2018.

NHTSA #: 11079983
mediumVISIBILITY/WIPER
Filed: Oct 2017

VEHICLE'S WINDSHIELD WIPERS COME ON SPONTANEOUSLY WITHOUT TURNING THEM ON AT THE SWITCH. WIPERS WILL NOT TURN OFF WHEN THIS HAPPENS. WIPERS CONTINUE TO STAY ON EVEN WHEN VEHICLE ENGINE IS POWERED OFF. THE ONLY WAY TO KEEP THIS FROM HAPPENING IS TO REMOVE THE WIPER FUSE, WHICH IS NOT SAFE IN CASE WIPERS ARE NEEDED. VEHICLE IS AT DEALERSHIP NOW. DIAGNOSES: NEGATIVE MONITORING SENSOR NEEDS REPLACED. AGAIN, THE DEALERSHIP IS NOT COVERING THIS UNDER THE EXTENDED WARRANTY, SO COSTS FOR REPAIR WILL COME OUT OF POCKET. REGARDLESS OF COST THIS IS A HUGE SAFETY ISSUE SINCE THE WIPERS RUNNING WHEN NOT NEEDED CAN CAUSE DISTRACTIONS AND DAMAGE TO THE WIPER BLADES WHEN THEY ARE RUNNING ON A NON-WET SURFACE.

NHTSA #: 11039513
mediumVISIBILITY/WIPER
Filed: Jun 2017

MY REAR WINDSHIELD SPONTANEOUSLY EXPLODED WHEN I TURNED MY CAR ON. FRONTIER FORD SANTA CLARA DEALERSHIP NOW REFUSES TO TAKE RESPONSIBILITY DESPITE SOME CLEAR EVIDENCE THAT THIS IS A MANUFACTURING ERROR AND NOT THE RESULT OF BLUNT IMPACT (UNIFORM SHARDING, INCLUDING AT THE EDGES, NO SPIDERWEB PATTERN).

NHTSA #: 10994311
mediumVISIBILITY/WIPER
Filed: May 2017

WHILE DRIVING AT INTERSTATE SPEEDS THE TRUNK DECK LID FLEW OPEN. AS I WAS SLOWING UP TO GET OFF THE HIGHWAY THE TRUNK LID BLOCKED MY CENTER REVIEW MIRROR AND MADE IT UNSAFE TO GET TO THE SIDE IF THE ROAD. AT CITY SPEEDS 20-30 MPH I HAVE HAD THE DECK LID OPEN AND IT IMMEDIATELY BLOCKS THE VIEW OF THE MIRROR. TRUNK HAD NOTHING IN IT THAT WAS BLOCKING OR HITTING THE TRUNK RELEASE CABLES OR THE WORING HARNESS. INSPECTION OF THE WIRING HARNESS SHOWS NO VISABLE DAMAGE. POSSIBLE WIRING SHORT IN A NON-ACCESSIBLE LOCATION.

NHTSA #: 10985634
mediumVISIBILITY/WIPER
Filed: Apr 2017

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS ON THE LOW SETTING, THE WIPERS SUDDENLY BEGAN TO OPERATE INTERMITTENTLY. THE FAILURE CONTINUED AFTER INCREASING THE WIPER SPEED TO HIGH. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

NHTSA #: 10971107
mediumVISIBILITY/WIPER
Filed: May 2015

I TOOK DELIVERY OF MY NEW FORD FOCUS EV ON 7/16/14 VERY SHORTLY THEREAFTER I NOTICED A WAFFLE TYPE PATTERN APPEARING IN THE REAR HATCH WINDOW. I BROUGHT IT TO THE ATTENTION OF PALM SPRINGS MOTORS AND THEY TOLD ME THAT IT'S NOTHING. I NOTICED THE PATTERN BECOMING MORE VISIBLE AND DISTRACTING AS TIME WENT ON AND I AGAIN BROUGHT IT TO THE ATTENTION OF THE SERVICE DEPT. ALL THEY WILL SAY IS THAT OTHER CARS HAVE IT TOO SO THAT MAKES IT NORMAL AND THEY REFUSE TO DO ANYTHING ABOUT IT. I CONTACTED FORD CUSTOMER SERVICE AND THEY SENT ME A LETTER MERELY SAYING THAT THEY HAD DONE EVERYTHING THEY CAN IN THIS MATTER. IN FACT THEY HAVE DONE NOTHING EXCEPT TO IGNORE ME. THIS ABNORMALITY IN THE WINDOW IS EXTREMELY DISTRACTING WHEN LOOKING IN THE REAR VIEW MIRROR AND IS GETTING WORSE BUT I CANNOT GET ANYONE TO LISTEN TO ME OR TAKE ME SERIOUSLY. I AM DESPERATE FOR HELP FROM SOMEONE. *TR

NHTSA #: 10714108
mediumVISIBILITY/WIPER
Filed: Apr 2015

TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WAS DEFECTIVE AND HAD STREAKS CAUSING THE VISIBILITY TO BECOME POOR WHILE OPERATING THE VEHICLE. THE AUTHORIZED DEALER REFERRED THE CONTACT TO THE MANUFACTURER OF THE GLASS WHO CLEANED THE WINDOWS WITH A SOLUTION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT GLASS COMPANY AND THEY ALSO USED A SOLUTION AND INDICATED THAT THERE MAY BE A DEFECT WITH THE GLASS AND BOTH REFERRED THE CONTACT BACK TO THE AUTHORIZED DEALER TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA #: 10704527
mediumVISIBILITY/WIPER
Filed: Jun 2014

I LIVE IN CENTRAL FLORIDA, IT RAINS HEAVILY APART EVERY EVENING. ON MY WAY HE TODAY WE HAD YET ANOTHER STORM. I TURNED ON THE WIPERS TO FULL SPEED AND EVERYTHING WAS FINE UNTIL THE WIPERS STARTED TO SLOW DOWN, THEN ONLY WIPE EVERY SECOND OR TWO AND NOT CONTINUOUSLY AT THE HIGH SPEED. THIS CAUSED MY VISIBILITY TO BE NON EXISTENT. I TURNED THEM OFF, THEN BACK TO THE HIGHEST SETTING. IT DID THE SAME THING. I TRIED THE SETTING BELOW WHERE THEY AREN'T FAST, BUT A CONTINUOUS WIPE, IT DID THE SAME THING IN THAT SETTING. I HAVEN'T HAD A PROBLEM UNTIL NOW. THIS ALMOST CAUSED A SERIOUS ACCIDENT AS I COULDN'T SEE TO PULL OVER. *TR

NHTSA #: 10606344

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