2018 Ford Explorer Other Problems

Your backup camera isn't working properly, making it hard to see when backing up, especially at night. Ford has issued a recall for this same problem on 2020 and newer Explorer models, but your 2018 isn't covered even though it has the same malfunction. The fix will likely involve replacing or reprogramming the backup camera system.

Your 2018 Ford Explorer's dashboard leather trim is peeling and rolling away, exposing white padding underneath that creates a distracting glare in your line of sight while driving. This appears to be a widespread issue affecting 2018-2020 Ford Explorers and Expeditions. The Ford dealership told you the only fixes are an expensive upholstery shop visit or full dashboard replacement. Repairing this will likely require either professional upholstery re-gluing or replacement of the dashboard leather trim panel.

The manufacturer has not remedied the repair of a recall within a timely manner. I am scheduled to ship my vehicle overseas, which requires all recalls to be addressed. Manufacturer Recall Number24S02 (NHTSA Recall Number24V031)

The displayed view by the back up camera flickers, or shows a blue screen when the car is placed in reverse. This places the safety of pedestrians at risk of being hit by the vehicle when backing up. This places the safety of other drivers and myself at risk of collision when backing up. The component (back up camera) was inspected by a Ford dealer (Sunrise Ford in Fort Pierce Fl.). I was charged $199 to run diagnostics on the camera. They found that the camera had an internal fault, vision blurry and suggest replacing camera at a charge of $1145. I was told that the existing recalls do not cover my VIN. I contacted Ford customer care to see if my VIN was covered under the announced 15 year warranty for backup camera replacement. Although 2016 - 2025 Ford explorers was listed as being eligible for replacement, I was told my VIN was not included. Ford customer care opened up case number CXH-06550938-R6D9Q3 to investigate the problem. The problem started about 6 months ago and only happened once in a while then the camera would work as intended. Now the problem occurs 90% of the time the car is placed in reverse.

My 2018 Ford Explorer sport had a recall on the luggage rack. The railing on top it was repaired. In twenty one, but the repairer didn't hold the relling, flew off on the passenger side and driver's side is about to fly off.And my local four dealer has changed hands.So they're refusing to repair it again.So recall clips felled, so what do I do

2018 Leather on dashboard shrinks pulled away from the glue. Causes a safety hazard while driving.

It has been 1.5 years since this recall and Ford has not remedied the problem in a timely manner.

I do not no at this time

I believe the APIM has malfunctioned. I have a black screen. No backup camera, no controls for the functions on the screen, no radio and no hands free telephone. The safety of being able to see what is behind me while backing up is gone. The screen started malfunctioning about 8 months ago. It would work sporadically, now it doesn't work at all. I did the soft reset and the hard reset, plus Ford walked me through the update but it never worked.

These parts are still unavailable. This should be a class action lawsuit.

None of the parts listed above are the problem. But we can hear a weird noise coming from the sides of the windshield and can definitely tell that it's getting worse as the noise has increased significantly as time goes by. I just called a glass company and they told me that the parts needed to get this fixed are pretty expensive. That's why I am reaching out since it looks like there is a recall specifically for this issue. Can Ford take care of this issue?

Backup Camera does not work. This has been going on for two years. We have been to the dealer about this situation. There were intermittent messages saying that the camera didn't work, then it completely stopped. This started in 2023. We went to the dealer to find out about what it would cost to have it fixed and found out that all the years around the 2018 had been recalled for this problem. We wanted you to know that the 2018 has the same problem as these other vehicles with the backup camera.

Nothing has happened yet, but I want to make dure nothing does happen as a result of not taking care of this potential problem.

The plastic covers on the roof rails are both loose and constantly pop out. I'm nervous that they are going to fly off when driving, causing an issue for other drivers.

Rear view camera not functioning since March 2025

My 2018 Ford Explorer Limited has been having issues with the back up camera for longer than 18 months. My local Ford in Margate Florida is aware of the problem. My camera goes blank when I’m backing up it stops working my mirrors on the driver side will not fold out my passenger side door if I touch it when it’s locked will alarm I believe all of this is related to an electrical problem in the camera. This is dangerous and I’m very frustrated. I want my car looked at free of charge by Ford because something‘s going on with the camera and it’s extremely dangerous while I’m backing up to have the camera stop and then for me to reset it I can’t do it while backing up. I have a neck injury that prevents me from looking over my shoulder currently Can somebody please call me my name is [XXX] my phone number is [XXX] or you may email me at [XXX] thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ford sent me a recall notice for my 2018 Explorer A-Pillar replacement February 2024. I made an appointment and they attempted to install the new A-Pillars. However they broke the new replacement part (drivers side) during the install. They gave me my Explorer back without an A-Pillar and said they would expedite getting an new one. It's now been over a year, the dealership is not responsive, only saying it's a manufacture problem. I called Ford and get the same message. Meanwhile I have a very unsightly SUV, it is also very noisy to drive. Additionally, I would like to replace this vehicle, but its now worth much less. Is their anything that the NHTSB can do to hold Ford accountable for this repair? Thank you in advance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The dash cover came unglued and is rolling up exposing a white cloth that reflects on the windshield makingit hard to see

The dashboard is string to come up the glue is no longer holding and it cause the leather to shrink and come up cause a white glare on the windshield and making it hard to see

This recall was opened in Jan 2024. It’s been almost two years and parts still not available. I use my vehicle for business as part of Turo and they deactivated this vehicle in 2024 and won’t let me add it back until repaired. I have loss of income around 25,000 due to this. Easy remedy still no fix.

As you drive you can hear air coming from around the windshield on the drivers side.

I can hear air coming from the windshield on the drivers side at the top

I took this vehicle for a recall on September 2024 mire than 9 months ago & as of today, there has been no solucion from customer service. I have send text messages to get an update & on January 2025 I was told that 3 of the 4 parts missing have arrived & they were just waiting for the last one. This recall have affected my business because I can't sell this vehicle due to the recall on it. I am really desperate to get the recall done so I can sell it. Carrillo's Auto Sales

The Ford dealer inspected the trunk lip's rust but refused to submit it to Ford Consumer Support for a corrosion warranty extension claim. The rust must have existed long before the corrosion warranty expired and was not detected for a month after. In 2023, the hood had rust bubbles around the edge and was repaired. I would like to have the rust of the Ford Explorer reviewed for a manufacturer recall.

I use this car for business as part of my income. Ford has issued an Advance Recall Notice. In January 2024. I have not been able earn money because of the recall notice. Manufacturer recall number: 24S02 NHTSA Recall number: 24V031 From legal advice, the Advance Recall Notice is for the dealers and is not an Official Recall Notice. Since the notice, I have been unable to rent out my vehicle. That's 15 months ago with no income. Now I have another Advance Recall Notice on my other vehicle a 2020 Expedition Max Limited. I need to make a living. What actions can be taken.? I've called numerous times first to times, no answer phone just rang after initial message. The following times, a human answered after message but i was disconnected or inadvertently put on hold. Then steered to this page. Looking for some assistance.

Horn Failure. Does not work at all. This in now the third time my horn has failed and requires replacement (again). In addition, FORD still does not have replacement parts for the A-FRAME recall. It is unsafe to be driving this vehicle.

I purchased the 2018 Ford Explorer and it worked fine there were no issues when I bought it on 7/8/2024 as of 2/14/25 the coolant leaks and I have been adding coolant like crazy. Are there any defective parts on the 2018 Ford Explorer? I had only a 90 day warranty through CARMAX.

Description In some of the affected vehicles it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, may be loose, missing or become detached. Safety Risk An exterior a-pillar trim part that detaches while driving can create a road hazard for other road users, increasing the risk of a crash. I bought the car Jauary 19, 2024. The parts to fix this was supposed to be here by fall of 2024. This is affecting my job and will not be able to work soon. I do uber and they want this fixed or they will cancel me.

While driving down the interstate, parts on both sides of my windsheild came flying off, leaving the sides of my windshield exposed and debris flying behind me into oncoming traffic. I got notice of the recall, called FORD, they indicated it would be fine, its not dangerous, and parts were on back order until February. This happened, I called FORD again, and now the parts are not available until MARCH. Meanwhile I'm drivng around with missing pieces on either side of my windwhield, a whistling wind noise in the interior of my car and possibly damaged someone behind me on the interstate. this is unacceptable on behalf of ford. please advise.

The A-pillar appliques on my vehicle are detaching and my windshield vibrates while i drive, putting my family at risk, and others as well. The rubber seal around windshield is coming off on the outside of car. I have reached out to Ford on multiple occasions with no course of action. I have done my research and have let them know since they can not fix the problem, I have contacted a lawyer. Still nothing. When driving my car any speed the windshield vibrates, idling and the windshield vibrates. this is a safety concern for my family. Please help us

I first contacted the dealership on July 29, 2024 to set up an appointment and again on Oct. 8, 2024. I took my vehicle to the dealership on 11/22/24 to have the recalls on my vehicle corrected. On pickup I was informed that the pillars had not been fixed became there were no parts available. The following day while driving on the highway something hit the side of my vehicle. When I arrived at my destination I noticed on the passenger side windshield pillar was missing and the passenger doors were scratched. I’m concerned because the drivers side pillar may fall of and hurt someone. In addition I’m concerned about the windshield falling due to the cracking of the sealant. I need to use my vehicle to go to work.

THE FRONT SEAL OF WINDSHIELD SEEMS TO BE LETTING QUITE A BIT OF AIR FLOW THROUGH WINDOW INTO VEHILE WHEN DRIVING 35+ MILES/HR. THERE IS A RECALL ON THE PARTICUALAR PART THAT NEEDS TO BE REPLACED. THE VIHICLE HAS YET TO BE INSPECTED BY PROFESSIONAL.

The clips on my windshield are not holding windshield in properly and the black rubber on outside of windshield is deteriorating and my windshield vibrates while driving.

Doesn’t want to run right

Got a letter in February from Ford about recall 24S02/NHTSA recall 24V031and have not seen any updates in the last t months ????

I am the original owner of my 2018 Ford Explorer. I brought it to my dealership for issues and one was, I have been experiencing a loud intermittent obnoxious noise while driving over 55 mph. Sounds like it is coming from the top of my windshield to the roof, before the sunroof. Nothing is loose, up in this area at all. The BOTTOM RUBBER TRIM, all across the bottom of my windshield has come away from the windshield showing deformation in its entirely of large GAPS. The technician confirmed this is where the noise is coming from and is a HAZZARD and needs to be replaced for $500.00. I have extended warranty; however, it does not cover this, BUT FORD SHOULD, IT IS DEFECTIVE !!

Check engine light showing. Diagnostic testing shows misfire in cylinder #3. Ford dealership ran diagnostic testing ($169.95) and verified concern and found coolant intrusion cylinder #3. Advised, due to mileage (75,976 miles), replacement of long block. Replacement cost estimated at $11k. No repairs have been performed at this point due to excessive cost. Second Diagnostic test ($89.95) with independent mechanic - confirmed original verification and found evidence of wear on long block. Mechanic stated that he currently had a Ford Edge in the shop with the same issues. There is currently a class action law suit against Ford for same the issue..

The a-piller trim flew off my car while driving down the highway. I was not in a place where I could pull over, so I am unsure if it hit anyone.

My cars B Pillar (security pad) became unattached from my car while simply driving down the road. This part detaching caused my liftgate to lock and make me unable to open my truck for anyone and also the part could have fallen into the road way and caused a disturbance or accident to cars behind me. There was no indication of my security pad going to detach from my car and with the current recall on the A Pillars it is safe to believe that manufacturing caused this issue as well with the B Pillars as other Explorer owners have had this similar experience with the vehicles.

Back up camera went blue screen. I noticed they had recalls on the 2018's that were manufactured in October of 2018 however my car was manufactured before Oct 2018

car developed leaks and a mold smell. brought car to dealer, apparently, sunroof drains were plugged up cause water to build up in the car. The mold is making my wife and I sick. This is a severe health hazard caused by a manufacturing or design defect. The service dept at the dealer tried 3 or 4 time to sanitize, all failed and now they recommend replacing ALL of the upholstery in the car, rugs, headliner and seats. Mold has permeated this vehicle and it is not driveable. Ford should issue a recall for this problem and cover any costs.

Heat stopped working in Dec. Had it checked by local mechanic coolant very low but couldn’t find leak. Heat was working and no check engine light ever went on. About month later had car back for oil change and mechanic found leak, again no check engine or warning ever came on. Finally got appt at ford dealer $3000 to repair and was told would take 11 hrs. Ten days later car was supposed to be fixed. Pick up car. Next day when heat was put on there was a terrible burning rubber smell and now a very load noise which wasn’t there when vehicle was dropped off

Received letter for FORD Recall #20N11 Roof Rack becoming unattached while driving. Went to viva ford and dealership said there was no remedy for it at the moment. Roof rack has already started lifting, was only instructed they can put glue which is useless due to glue not adhering in the hot temperatures.

Unknown

In addition to this recall on my vehicle, NHTSA Recall Number: 24V031. This is not the only problem around the windows but the pillars on the driver and passenger doors are coming off as well. When we were looking at other Ford explorers on 1/1/23. We noticed that this is a common issue with all the Ford explorers that we looked at. Please look into fixing that as well! I am attaching 4 pictures to show the already recalled parts as well as driver and passenger doors.

While driving on the interstate the piece of trim along the passenger side windshield flew off. No warnings. I am unsure if it caused any damage to anyone driving near me. It took me a moment to realize what had happened. I took the car to Ford repair where they had to replace the pillar molding, pillar molding hardware kit, and pillar molding mount bracket.

Windshield molding is defective due to cracking and splitting. Whistling sounds while driving. Danger of molding coming off and causing an accident. I took it to the dealer and having it replaced. Very costly. I understand this is under investigation but not recalled yet. Please advise.

Windsheild trim is breaking into pieces on the sides and coming off.The bottom trim going across the hood is getting wavy and cracking and not laying flat on the surface anymore. It is also starting to break away. Dealer said no repairs for this are covered under warranty and if I want it fixed its very expensive.

Right side windshield trim panel detached from the car while moving. Had to purchase two different pieces at a cost of approximately $139.00 each. Plus the cost of installation.

Passenger side windshield trim pieces detaching from the car's body at highway speeds.

My car started to make a buzzy kind of noise when I go over 30mph, with the heat I notice the cowl panel started to have some wear and tear, I google it and it seems to be an issue for this type of vehicles of Ford when it’s hot. I have read and watch many videos of people with the same car having an issue with it, I’m not sure and I would like to know if is safe to drive like that.

Recently my screen has not been working in the car. When I took it to the car dealership they said it was the APIM and it is 1400. They said they have had to order about 35 of them in the past month with cars having the same issue. If this is the case then a recall should be considered due to the price that is associated with this part

APIM Module is bad

Both side pieces on the windshield have flow off while traveling down the high way. The first time it happened was about 2 months ago on the passengers side and last night 7/21 on the drivers side

A-pillar passenger side window trim came loose, would not pop back in, and broke off while driving down the highway.

The windshield trim molding on both sides of my vehicle, at different times, became unattached, broke and flew off while traveling at 70 mph, causing damage to my vehicle, while jeopardizing the safety and well-being of other vehicles behind or around me on the road. The safety of others are at risk if this piece hit them, especially on a Motocycle. The Ford Motor Company does not offer a recall and the cost for the dealership to replace and reattach is $800-900. I have tried using cement glue to reattach, and it has also broken loose and flew off from that. These pieces are projectiles and could fatally harm someone and do damage to another vehicle. These pieces need to be recalled and replaced at no charge to the consumer.

Leaking exhuast fumes into the cab.

Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big pop not sure what it have may been took it to the mechanic ass well twice an got it diagnosed an they’re response was they couldn’t find the problem. The area I’ve seen an heard the clunking the most would be under the vehicle at the center by the catalyst converter. Transmission jerks as well I’ve had this vehicle for 8 months a don’t seem to be what a vehicle should be doing.

The driver side trim piece near the windshield blew off while driving down the highway.

WINDSHIELD TRIM CAME OFF WHILE DRIVING ON THE HIGHWAY. LUCKILY NO ONE WAS DIRECTLY BEHIND ME , BUT ANOTHER DRIVER ON THE RIGHT OF ME SAW THE PIECE FLAGGED ME DOWN TO LET ME KNOW. AND INFORMED THAT THERE IS AN INVESTIGATION ABOUT THIS PIECE

On 2018 ford explorer, the windshield trim on passenger side came off during a road trip. Vehicle was going 70mph and the trim piece flew off.

Both of the front window panels/trim on the outside flew off on the highway. Two different incidents. As if they are not properly installed because why are they so loose and flying off. Ford needs to fix this with a recall this is ridiculous

I was driving on Interstate 75 Sunday April 30 , when the Windshield A-Pillar molding trim ,passenger side blew off and flew into the traffic behind me.

While driving down the interstate a trim piece fllew off of my vehicle.. It was on the driver's side windshield support.

The windshield trim will not stay on-I will have to take in for replacement. I have already read this was an ongoing issue and was being investigated so I wanted to get my report in as well. This should be a recall issue.

Water pump leaking

No incident has occurred yet but I heard about the issue with the windshield parts coming loose. I have experienced the sound of air coming through the edges of the windshield when traveling on the highway. The sounds has gotten louder over time and I am always concerned that damage could occur during these travels.

Roof rack rails have detached from my vehicle several times since purchasing my vehicle. The Ford dealership knows of the problem, attempted a brandade approach to solve the problem but has not fixed the problem. They used glue to try an fix a potential but that could result in the rail becoming detached on the freeway, flying off and striking another car and causing an accident. The right rail on my explorer came off on the freeway and luckily did not strike another vehicle. Despite knowing the problem and not accepting blame, my dealership asked me to pay for replacement rails. Ford should be instructed to recall all Ford Explorers with these rails and come up with a permanent fix before a major accident result in the death of someone.

I bought a new Fire explorer in 2018 from Napleton Ford in Libertyville, IL. It has almost 22k miles in 2011. Early July, 2022, while driving, the Sync system of my car started failing. While reversing the car a few times, the screen went black, leaving me with a few seconds very distracted that could have led to a bad accident. It was an intermittent issue for a few days until the system completely stopped working when I was driving on a highway and suddenly lost all connectivity to my car Bluetooth and left with no USB power in the car or a way to start the back AC because it was Sync locked, eventually leading to a very unsafe drive on the highway. I took it to the dealership and they investigated to find the APIM module of the car had failed and it is a very common issue with Ford. It fails almost as soon as the warranty on the car expires. I feel cheated by Ford.

on May 25th I started my car and the dashboard indicated my engine is at critical stating its overheating. I immediately turned the car off and waited 10 minutes to restart the vechle assuming it was a malfunction because the vechle hasn't been driven since the day before. As I restarted the car no warning indicators lit and the vechle was normal as usual. I drove around the corner and noticed the vechle stalling with a slight jurk. I immediately drove into an auto shop to check what's going on. I told the rep what's happening with the car. they checked the oil and stated the coolant is mixing with the oil and that I need service right away. I asked if I get an oil change will it get me home around the corner. the rep stated it shouldn't be a problem. As I left it was fine, until I reached my driveway and the vechle just shut off. I then asked for help to push the vechle into the driveway by my neighbor and was able to put the car in neutral and moved into my driveway. I searched around to see recalls on fordpass app, it only stated that it was a new CSP on my vin to upgrade the high speed cooling fan relay and it's components stating it is known to either cause overheating or fire and that the relay will be replaced for vechles with millage at or below 150000 miles. I was in the clear and covered because I was at 126,600 miles. I remembered as I turned my vechle on it stated a critical indication of my engine overheating following me turning off the vechle and waiting 10 minutes and restarting with no warning indicators on. I contacted ford for service by requesting a tow to Brandon ford. The vechle was towed and the following day a service rep named Scott called stating he received the vechle and that it's gonna take a couple of days to get to, I said no problem. the next day I was contacted by Scott and was told my engine is seized and that no service is gonna be performed and to come pick my vechle up. I found recalls for 2019 and 2020 ford vechles but not 2018

Driving on freeway the driver side windshield A-Pillar trim came almost all of the way off and was flapping. We pulled it off by the one remaining attachment and drove home. Also noticed the passenger side A-Pillar trim was loose. Took to dealer. There was not a recall so we payed to have them replaced. The total cost was $655.96. These could have flown off of the vehicle and caused an accident.

I was informed via mail several months ago there was a safety recall related to my 2018 Ford Explorer regarding the roof rail cover. My wife contacted our original dealership (Fairway Ford in Placentia) who stated that the repairs were unnecessary and refused to service the vehicle. In the past week I then received a safety recall reminder from Ford via mail and when I contacted their service representative (Bell; Today around 8:40 AM) she confirmed that the repairs were indeed necessary and she directed me to another dealership (Villa Ford in Orange) due to being informed of the refusal of Fairway Ford to perform the repairs.

Roof rack cover blew off while driving and snapped 3/4 of the cover off. Part was not recovered. Research shows this was an issue on the vehicle and there was a recall. When entering the vin # it shows no recalls?

All of the components actually failed that were connected to in said computers Dean or data I am noticing that since we have connected our phones to this system and system and the Ford app we have seen constant problems with vehicle with vehicle has actually shut off while driving driving and lights are acting really weird would like to make sure that our identity theft data breach and hacking That has been done to us has not breached our vehicle's security systems within all said computer component Which can cause death dismemberment tdismemberment disharm or more please contact.

2018 Ford Explorer Limited with rotten egg like smell/fumes emitted into the cab when increasing in speed. The smell became extremely strong to the point of having to roll down the windows. This has happened on multiple occasions.

Currently on 3rd day of owning vehicle. On second day, the presence of strong exhaust odor persisted throughout the day driving close to 90 miles. Heat was on around 72 with both head & floor pulling in fresh air. Had to open sunroof because of how strong odor became when sitting idle while stopping. There are no warning lights or anything that would be causing exhaust to enter car abnormally.

The contact owns a 2018 Ford Explorer. The contact stated while driving 50 MPH in the rain, the vehicle stalled, and the windshield wipers seized. The contact stated that the message “transmission not in the park” was displayed. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.

Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.

On at least three separate occasions over last six months vehicle has exhibited significant loss of power while accelerating passing vehicles. In addition to these occasions the vehicle has had significant smoking issues after idling or stopping for extended times. White smoke and odor exit the tailpipes which can be smelled inside of vehicle and observed outside the vehicle. Subsequent dealer inspections located nothing to cause the issues until the third time they inspected it and located the waste gate from the turbo chargers not function due to missing clips/rod. The repair has corrected the issue however i was charged for the repair stating the parts of the turbor charger where not covered under the powertrain warranty even though if gone uncorrected would have caused the turbos to fail under operation causing potential entire engine failure which if occured underway or during acceleration would create a significant safety hazard to the operator, passengers and potential other vehicles on the road. Note: there is a TSB issued for the same problems occuring with the turbo chargers of Ford involving the smaller engines manufactured at the same facility as the ecoboost motors.

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the trim detached from the windshield. The contact was able to drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.

Noticed smoke coming from vehicle as started driving vehicle, a short distance from WTS. A short time later flames were coming from behind the glove box. Driver was driving. The vehicle has not been inspected. It is unknown at this time if their were warning lamps.

Vehicle emits a mold smell through the cooling system. Entire system was replaced under warranty and problem returned within a year. The presence of mold can cause serious health issues.

When accelerating there is an exhaust smell that seeps into the cabin of the car.

According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.

2018 eXPLOERE AND EVERYTIME WE BACK UP THERE IS A LOUD CLUNK NOISE, i SEE THER IS A RECALL ON 2013-2017 BUT 2018 ALS O NEEDS TO BE INCLUDED IN THIS RECALL THIS PROBELM NEEDS TO BE FIXED IMMEDIATELY

air conditioning failed. dealer says its compressor, but they have had it for a month and cannot fix it. last excuse was a bolt fracture. bolt fracture? my previous 2013 explorer had a fire in the ac unit at 9 thousand miles.

On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.

WINDSHIELD TRIM PIECE CAME OFF WHILE TRAVELING ON THE FREEWAY.

TODAY I NOTICED THAT THE TRIM ON MY WINDSHIELD WAS CRACKED, BROKEN AND FALLING OFF. MY CAR HAS ABOUT 40K MILES ON IT AND WOULD NOT HAVE EXPECTED THIS TO FALL APART ALREADY. THIS PAST YEAR I MAY HAVE DRIVEN MY CAR 5000 MILES. IT HAS NOT BEEN IN ANY STORMS OR EIGHT WIND SITUATIONS. I HAVE BEEN HEARING A STRANGE NOISE IN THE FRONT BUT DID NOT CONNECT THIS TO A TRIM MOLDING ISSUE. IT IS DANGEROUS BECAUSE IT COULD FLY OFF AND HIT A PEDESTRIAN,MOTORCYCLE RIDER OR BICYCLE RIDER OR EVEN ANOTHER VEHICLE.

UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.

ROOF RACK CONTINUALLY POPS LOOSE WHILE DRIVING.

WE TOOK OUR 2018 FORD EXPLORER INTO THE SHOP LAST WINTER COMPLAINING OF A BAD SMELL. THE SHOP KEPT OUR CAR FOR ABOUT 5 DAYS AND SAID THERE WAS NOTHING WRONG. 2 WEEKS AGO MY WIFE WENT TO THE ER AND WAS DIAGNOSED WITH CARBON MONOXIDE POISONING. WE BEGAN WORKING WITH FOR TO HELP GET THIS FIXED, 5 DAYS LATER SHE PASSED OUT AT THE WHEEL AND WRECKED INTO A TELEPHONE POLL. WHILE AT THE ER THERE WAS CARBON MONOXIDE IN HER BLOOD AGAIN. THANK GOODNESS SHE DIDN'T HIT A FAMILY OR SOMETHING WORSE. SINCE THEN FORD HAS REFUSED TO WORK WITH US SINCE THE CAR IS WRECKED. THIS IS A PROBLEM AND NEEDS TO BE LOOKED INTO!*DT*JB*DT *TR

WHEN ACCELERATING ABOVE 2500 RPM, SUCH AS WHEN MERGING ONTO THE HIGHWAY / WITH THE FLOW OF TRAFFIC, OR ACCELERATING UP HILL, THE CABIN FILLS WITH A FOUL ODOR WHICH SMELLS LIKE BURNT OIL OR BAD EXHAUST. THIS HAPPENS WITH RE-CIRCULATION TURNED ON OR OFF, AND ALSO WITH THE A/C / FAN UNITS POWERED OFF ENTIRELY AND USUALLY WINDOWS MUST BE ROLLED DOWN TO GET THE ODOR/FUMES TO LEAVE THE CABIN. MY CONCERN IS IF THE SMELL IS COMING IN, ALL THE TOXIC GASSES AND FUMES THAT COME WITH IT ARE ALSO ENTERING THE CABIN.

VEHICLE EQUIPPED WITH A 3.5L ECOBOOST V6 ENGINE HAD AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL), POWERTRAIN MALFUNCTION (WRENCH) LAMP, SERVICE ADVANCETRAC MESSAGE, HILL START ASSIST NOT AVAILABLE MESSAGE, AND LACK OF POWER WITH DIAGNOSTIC TROUBLE CODE P0107 (MAP FAULTY). OCCURRED WHILE PULLING AWAY FROM A RED LIGHT WITHOUT WARNING. THIS DISABLED THE VEHICLE IN MIDDLE OF INTERSECTION AND POWER STEERING WAS LOST. VEHICLE LURCHED ERRATICALLY AND HAD TO BE PUSHED TO SAFETY THEN TOWED TO DEALER. VERY UNSAFE AS IT LITERALLY DIED AND STEERING WENT OUT WITHOUT WARNING!!! INITIALLY TOWED TO COLLEY FORD IN GLENDORA, CA. THAT DEALER WAS SO HORRIFIC TO DEAL WITH, WE HAD THE SUV IMMEDIATELY TOWED (AGAIN) TO PUENTE HILLS, CA DEALER. UNACCEPTABLE HANDLING BY COLLEY FORD.

WHEN ACCELERATING WE CAN SMELL EXHAUST IN THE CABIN OF OUR VEHICLE. THIS HAS BEEN AN ONGOING ISSUE FOR MORE THAN A YEAR. WE HAVE TO ROLL THE WINDOWS DOWN TO GET AIR. ON TRIPS FROM PHOENIX TO SAN DIEGO THRU THE MOUNTAIN PASSES WE HAVE GOTTON DIZZY FROM EXHAUST SMELL. I HAVE TAKEN IT TO THE DEALER 4+ TIMES TO COMPLAIN ABOUT THIS ISSUE, DEALER HAS SAID ITS A KNOWN ISSUE WITH NO FIX. YOU CAN SMELL THE HUMIDITY OF THE EXHAUST AS WELL AS THE BURNT OIL. EVERY TIME I GET IN MY VEHICLE WITH FRIENDS, I'M EMBARRASSED OF SMELLING EXHAUST AND HOPE IT DOESN'T AFFECT HEALTH OF ANYONE. WE CAN SEE THE EXHAUST SOOT BUILDING UP ALONG THE ENGINE BLOCK AND EXHAUST MANIFOLD BUT THE DEALER TOLD US THATS NORMAL ROAD GRIME.

EXHAUST FUME INSIDE THE CABIN. BROUGHT IT TO 2 FORD DEALERSHIP AND THEY BOTH SAID THEY COULD NOT DUPLICATE THE ISSUE. FORD GAVE ME EXTENDED SERVICE WARRANTY MAYBE TO KEEP ME CALM. BUT I GOT THE SUV IN JAN 2, 2019 AND UP UNTIL NOW I STILL SMELL THE FUME INSIDE THE CABIN. I HAVE 2 KIDS AND THEY HAVE BEEN INHALING TOXIC FUMES EVERY TIME I TAKE THEM INSIDE THE EXPLORER. ESPECIALLY WHEN YOU ACCELERATE HARD. *TR

THE TOP CAP ON THE DRIVERS SIDE (WHERE THE LUGGAGE RACK IS) CAME COMPLETELY OFF WHILE DRIVING ON THE HIGHWAY. THE PASSENGER SIDE ONE KEEP COMING LOOSE. THIS IS A SAFETY HAZARD, AS THE PIECE THAT FLEW OFF COULD HAVE INJURED SOMEONE OR WORSE. THIS IS NOT A SAFE PIECE ON THE SUV AND NEEDS TO BE ADDRESSED, AS MANY, MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE.

WHEN CLIMBING HILLS AND ENGINE AT HIGH RPM I CAN SMELL EXHAUST IN THE CABIN PORTION OF MY VEHICLE. I INITIALLY THOUGHT IT WAS THE VEHICLE IN FRONT OF ME, BUT IT HAPPENED AGAIN A FEW DAYS LATER WHEN I WAS TRAVELING THROUGH THE HILLS AGAIN. SAME CIRCUMSTANCES, CLIMBING HILLS AT A HIGH RPM. SPEED WAS APPROXIMATELY 65 MPH. THE SMELL WAS EXACTLY THE SAME AS IF I WAS WALKING BEHIND THE CAR IN THE MORNING AFTER STARING THE ENGINE.

CONSTANT SMELLS OF CARBON MONOXIDE IN MY VEHICLE ALMOST EVERY TIME I ACCELERATE ABOVE 3500 RPM. I'VE TAKEN IT TO TWO DEALERSHIPS MORE THAN THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. EVERY TIME I GET IN MY VEHICLE I DREAD SMELLING THIS STUFF AND HOPE IT DOESN'T AFFECT ME OR A LOVED ONE.

CARBON MONOXIDE IS GETING INTO THE CABIN. I TAKE IT TO THE DEALER BUT THE CAN FOX IT. ITS BEEN 5 TIMES. TODAS I TURNER BACK TO THE DEALER. HEY BEEN VERY IRRESPONSABLE. CARBON MONOXIDE IS A VERY DANGER GAS AND I DON'T GOOGLE TO EXPOSE MY FAMILY FUE YO TOUR INRRESPOSABILITY.

THERE IS A STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE UNDER MEDIUM/HEAVY ACCELERATION. IT COMES THROUGH THE A/C VENTS AND IS WAY STRONGER IN THE REAR BACK SEATS THAN THE FRONT SEATS. I HAVE TO ROLL DOWN THE WINDOWS FOR A FEW MILES TO LET IT AIR OUT. ONCE AT HIGHWAY SPEEDS THE SMELL WILL DISAPPEAR UNTIL YOU START CLIMBING A HILL OR STEEP GRADE OR YOU WERE FORCED TO SLOW DOWN AND GET BACK UP TO HIGHWAY SPEEDS. THE DEALER HAS STATED THEY CAN NOT DUPLICATE MY CONCERNS. I HAVE THREE SMALL CHILDREN THAT ALL RIDE IN THE BACK PLEASE TELL ME WHAT ARE MY OPTIONS AT THIS POINT.

STRONG SMELL OF EXHAUST AND ROTTEN EGGS ENTERED THE CABIN 5 TIMES DURING A 4 HOUR ROAD TRIP DURING ACCELERATION AND AT HIGHER SPEEDS. THE SMELL CAUSED HEADACHES AND NAUSEA. THE WINDOWS HAD TO BE OPENED TO RELIEVE THE SMELL. THE ISSUE WAS REPORTED TO THE FORD DEALERSHIP ON THE NEXT POSSIBLE BUSINESS DAY AFTER OCCURRING FOR REVIEW IN A SCHEDULED MAINTENANCE WITHIN 2 WEEKS OF THAT DATE. NUMEROUS TSB (FOR PREVIOUS MODEL YEARS 2011-2017) AND COMPLAINTS (FOR MODEL YEARS INCLUDING 2018) FOR THIS SAME PROBLEM CAN BE FOUND IN ONLINE SEARCHES. AT THE TIME OF RECORDING THIS COMPLAINT, MY TRUCK IS STILL WITH THE DEALERSHIP UNDER REVIEW.

HANKOOK TIRES - 255/50R20 105H VENUS S1/S2 - HAD ONLY 2/32ND TREAD AFTER 21,000 MILES. THESE TIRES CAME ON MY 2018 FORD EXPLORER, WHICH I PURCHASED NEW. BOTH FORD AND HANKOOK TIRES KNEW ABOUT THE ACCELERATED WEAR ISSUE WHEN I PURCHASED THE VEHICLE, BUT NEITHER COMPANY MADE ME AWARE OF IT.

EXHAUST IN THE CABIN - HAPPENS DURNING AND AFTER ACCELERATION. OR WHEN THE VEHICLE IS UNDER STRESS ON AN INCLINE, HILLCLIMB OR PASSING ANOTHER VEHICLE.BOUGHT VEHICLE IN NOV. 2018 AND WERE TOLD THAT EXHAUST SMELL PROBLEMS DID NOT EFFECT 2018 OR 2019. SO WE BOUGHT IT.

BECOMING ILL WHILE DRIVING 2018 FORD EXPLORER. ON SEVERAL OCCASIONS, AFTER AN HOUR OR SO OF INTERSTATE DRIVING I FELT AS IF I WAS GOING TO PASS OUT, ALSO EXPERIENCED DIZZINESS, HEADACHE, NAUSEA, DIFFICULTY CONCENTRATING, AND ANXIETY. SYMPTOMS BECAME MORE SEVERE AFTER EACH TRIP. FINALLY, AFTER MY DAUGHTER ALSO EXPERIENCED DIZZINESS WHILE DRIVING MY VEHICLE, I RESEARCHED OTHER DRIVERS EXPERIENCING THE SAME SYMPTOMS AND REALIZED OTHER FORD EXPLORER DRIVERS WERE EXPERIENCING SIMILAR SYMPTOMS FROM CARBON MONOXIDE EXPOSURE. AFTER DOING SOME RESEARCH AND BRINGING THIS ISSUE TO THE ATTENTION OF OUR FORD DEALERSHIP, IT WAS RECOMMENDED INSTALLING A CARBON MONOXIDE DETECTOR. IT WAS INSTALLED AND THE PRESENCE OF CARBON MONOXIDE WAS DETECTED. I HAVE BEEN WITHOUT A VEHICLE FOR THE PAST THREE WEEKS. IT HAS BEEN AT THE DEALSHIP. THIS CASE IS NOW WITH THE FORD OFFICE OF COUNSEL AND I HAVEN'T HAD ANY INFORMATION OR CORRESPONDENCE FROM FORD.

THE PROBLEM IS EXHAUST IN THE CABIN... INTERMITTENT AND HAPPENS DURING ACCELERATION. OR WHEN THE VEHICLE IS UNDER STRESS ON AN INCLINE OR PASSING ANOTHER VEHICLE... CASE NUMBERS; CAS 22351032 CAS 15942505 CAS 22265738 I SPECIFICALLY ASKED ABOUT THIS POTENTIAL ISSUE WHEN I PURCHASED THIS VEHICLE AND WAS TOLD IT DIDN'T AFFECT THE 2018 MODELS.. SERVICE DEPT CALLED THE FORD TECH HOTLINE AND PERFORMED ALL THE PROCEDURES THE ENGINEERS REQUESTED AND DID NOT FIX THE ISSUE

ON HARD ACCELERATION EXHAUST FUME GETS INSIDE THE CABIN EVEN WHEN THE A/C IS ON CIRCULATING MODE. WHEN PARKED ON IDLE WITH A/C CIRCULATING MODE TOXIC SMELL GETS IN THE CABIN TOO. IT CAN BE SMELLED OR DETECTED MORE ON THE RUBBER DOOR SEALS AROUND THE VEHICLE. TOOK IT TO FORD MULTIPLE TIMES BUT THEY CANNOT SOLVE THE ISSUE. IM WORRIED ABOUT MY FAMILY'S HEALTH. FORD USA GAVE ME 40,000 MILES FREE OIL CHANGE AND TIRE ROTATION TO MAKE ME FEEL A LITTLE BETTER. I THINK THIS IS A COMMON PROBLEM OF FORD EXPLORER.

NUMERUS TIMES--WHILE ON VACATION-- DURING ACCELERATION --WEATHER PASSING OR CLIMBING AN UPHILL GRADE--EXHAUST FUMES CAN BE SMELLED IN THE CAR CABIN--AT TIMES VERY BAD VERY CONCERNED --WHEN CARRYING THE GRANDCHILDREN

SMELL OF EXHAUST ESPECIALLY IF ACCELERATING AT HIGH SPEED AND MORE NOTICEABLE IF THE THE AC CIRCULATION IS ON

VEHICLE EXHAUST SYSTEM EMITS CARBON MONOXIDE AND OTHER FUEL FUMES INTO THE CABIN ON VARIOUS OCCASIONS WHILE DRIVING. USUALLY OCCURS DURING AN ACCELERATION WITH STRESS AS IN AN UPHILL PUSH TO THE TOP OR IN LOCAL TRAFFIC WHILE CHANGING LANES WITH ACCELERATION STRESS. THESE ARE HEAVY ENOUGH FUMES TO CAUSE NASAL DISCOMFORT, ON OCCASION LIGHT HEADED FEELINGS, AND THROAT IRRITATION. THE DEALER HAS USED ALL FORD MOTOR CO. PROTOCOLS AND THE FUMES STILL PERSIST. FMC HAS HAD A REGIONAL DIRECTOR CONTACT ME WHICH RESULTED IN GOING TO ANOTHER DEALER TO TRY THE PROTOCOLS AGAIN. ALTHOUGH THERE HAS BEEN SOME REDUCTION IN THE VOLUME OF FUMES, THE VEHICLE STILL EMITS THE FUMES INTO THE CABIN. FMC HAS NOW, ONE PLUS YEARS LATER, TOLD ME TO BUY A CARBON MONOXIDE METER TO TEST FOR EXISTENCE OR HIRE AN ATTORNEY. NO OFFER OF A TRADE-IN AT A PRICE TO OFFSET THE DEFICIENCY. THAT BEING SAID, I DID TEST DRIVE TWO 2019 XLT'S AND HAD THE SAME EMISSIONS OCCUR IN BOTH CARS WITHIN 24 HOURS OF THE OVER NIGHT DRIVES.

EXHAUST IS LEAKING INTO THE CABIN WHILE DRIVING. USUALLY WHILE ACCELERATING

REAR CAMERA INTERMITTENTLY DOES NOT WORK. WHEN CAR IN REVERSE, IT WILL EITHER GIVE A PICTURE, GIVE A BLURRY PICTURE, OR BLACK SCREEN THAT SAYS "NO CAMERA".

I HAVE BEEN SMELLING EXHAUST FUMES/ROTTEN EGG SMELL IN MY CAR WHEN ACCELERATING UP TO 60MPH. 1ST TIME IN SHOP THEY SAID BOLTS WERE MISSING ON ENGINE AND SOME WERE LOOSE.; THEY 'FIXED' IT. STILL SMELLED EXHAUST FUMES/ROTTEN EGGS, SO TOOK CAR BACK. THEY SAID FUEL GOT IN THE FUEL FILTER BUT THEY 'FIXED' THE PROBLEM. NO STILL SMELL EXHAUST/ROTTEN EGGS. TOOK BACK FOR 3RD TIME THEY HAD MY CAR FOR A MONTH AND THEY REPLACED THE WHOLE EXHAUST. NOW HAVE HAD CAR A WEEK AND A HALF AND I SMELL THE EXHAUST. I DON'T KNOW WHAT TO DO, I HAVE THIS BRAND NEW CAR COSTING ME $37000.

I SMELL SULFUR OR ROTTEN EGG SMELL IN THE CABIN AFTER HARD ACCELERATION WITH A/C ON AND VENTILATION CLOSED ON THE DASH BOARD. I BOUGHT THE SUV WITH 39,000 MILES 2018 FROM RUSSEL WESTBROOK HYUNDAI DEALER IN GARDEN GROVE CA. I TOOK IT 2X AT FORD CARUSO LONG BEACH CA. 1ST TIME THEY GAVE THE EXPLORER BACK TO ME THE SAME DAY, STATING THEY COULD NOT DUPLICATE THE SMELL OR ISSUE THAT I WAS COMPLAINING ABOUT. AFTER FEW DAYS, I BROUGHT IT BACK TO FORD CARUSO AND LEFT IT THERE FOR 4 DAYS WHILE I WAS MONITORING THE MILEAGE USING FORD PASS TO FIND OUT IF THEY TEST AND TEST DRIVE THE SUV. THEY KEPT THE SUV FOR 4 DAYS AND EVERY DAY THE MECHANIC DOES NOT HAVE ANY REPORT TO SAY ABOUT THE EXPLORER. I TALKED TO THE SUPERVISOR OF SERVICE DEPARTMENT AND TOLD HER THAT I HAVE NOTICED THAT THE SUV DID NOT MOVE FROM THE DELAERSHIP FOR TESTING, THEN I NOTICED THEY'VE FINALLY DROVE IT FOR 6 MILES ON THE 4TH DAY. ON THE 4TH DAY I ENDED UP TAKING THE SUV HOME BECAUSE THEY COULD NOT DUPLICATE THE SMELL COMING INSIDE THE CABIN. SUPERVISOR ASKED ME TO TAKE THE SUV BACK WHEN IT SMELLS TOXIC AGAIN INSIDE THE CABIN. I AM PLANNING TO BRING IT ON MONDAY AND LEAVE IT THERE UNTIL THEY FIX THE ISSUE. MY WHOLE FAMILY HAVE BEEN DEALING WITH COUGH AND COLD FOR MORE THAN 1 MONTH NOW, I HAD A FEELING IT WAS RELATED TO THE FUME COMING FROM THE EXHAUST. FORD CALLED ME AND SAID THE VEHICLE IS NOT QUALIFIED FOR BUYBACK PROG FROM FORD. I WILL STOP USING THIS SUV STARTING TOMORROW SUNDAY 2/17/19 TO SAVE OUR HEALTH. I WAS TOLD BY FORD SERVICE AGENT THAT THE RECALL HAVE BEEN RESOLVED AND THAT 2018 MODELS WERE ALREADY CORRECTED. PLEASE HELP ME RESOLVE THIS ISSUE BEFORE MY FAMILY DEVELOP SERIOUS ILLNESS.

WHEN TEST DRIVING THIS NEW 2018 EXPLORER XLT AT HAWK FORD IN OAK LAWN, IL, THERE WAS A TERRIBLE SULFUR SMELL IN THE CABIN. IT WAS SO BAD THAT THE SALESPERSON OPENED THE WINDOWS, EVEN THOUGH IT WAS ONLY ABOUT 5 DEGREES OUTSIDE. THIS IS CONSISTENT WITH THE WIDELY REPORTED AND KNOWN MANUFACTURER DEFECT OF EXHAUST GAS LEAKING INTO THE CABIN THAT HAS BEEN REPORTED ON PREVIOUS MODEL YEAR EXPLORERS AND IS THE SUBJECT OF A CLASS ACTION LAWSUIT.

WATER LEAKING INTO REAR OF VEHICLE AND SITTING IN THE SPARE TIRE WELL WHILE STATIONARY AND MOVING. WATER IS COMING FROM BEHIND PLASTIC PILLAR COVERINGS AND DRIPPING THROUGH BOTTOM ONTO THE CARPET AND INTO THE WELL. ELECTRONICS BEHIND PLASTIC ARE ALSO WET INCLUDING WATER LEAKING THROUGH CIGARRETTE LIGHTER. WATER SITTING HAS CAUSED MOLD ON CARPETED AREAS AND RUST ON SPARE TIRE/JACK. VEHICLE IS LESS THAN A WEEK OLD WITH THE PROBLEM OCCURING WITH LESS THAN 200 MILES ON ODOMETER.

INQUIRING ABOUT NHTSA ID 10144949. FORD HAS KNOWN ABOUT THIS SINCE AUG 2018 (SSM 47499) AND NO ONE AT MY DEALERSHIP, OR FORD CUSTOMER SERVICE, IS INTERESTED IN MAKING ANY CALLS ON MY BEHALF TO SEE WHEN FORD EXPECTS THIS TO BE FIXED.

VERY STRONG EXHAUST ODOR FILLS CABIN WHEN AC SYSTEM IS ON AND ON RE CIRCULATE. I HAVE HAD 4 EXPLORES OF THIS GENERATION. THE XLT 3.5 LTR V6 ENGINE IS REALLY BAD. THE ECO BOOST 3.5 V6 DOES NOT SEEM TO HAVE IT AS BAD BUT YOU CAN STILL NOTICE IT FROM TIME TO TIME. THIS NEW 2018 I HAVE IS AWFUL. IT'S ALWAS PRESENT ANYTIME YOU ACCELERATE ABOVE 2500 RPM FOR A FEW SECONDS, SUCH AS ENTERING A HIGHWAY OR DRIVING UP HILL. IT'S NAUSEATING. FORD DEALERSHIP SAYS IT COMPLETED A RECALL FOR A SIMILAR ISSUE WHICH DID NOT FIX THIS PROBLEM. I THINK THIS NEEDS TO BE ELEVATED. IT WAS SO BAD TODAY WHILE DRIVING HOME FROM MY DRILL WEEKEND THAT I HAD TO PERIODICALLY ROLL MY WINDOW DOWN TO AIR OUT THE CABIN. IT IS ALSO NOTICEABLE AT CRUZING SPEEDS ON THE HIGHWAY AT 60MPH. AFTER MY 70 MINUTE DRIVE HOME, I COULD LITERALLY TASE IT AND FEEL IT IN MY LUNGS. I'M GOING TO CALL THE DEALERSHIP AND BRING IT TO THEIR ATTENTION... AGAIN.

I TRADED IN MY 2014 FORD EXPLORER BECAUSE THEY COULD NOT FIX THE EXHAUST SMELL ENTERING THE CABIN WHEN EXCELLERATING OR CLIMBING HILLS. IT CAUSES CARBON MONOXIDE TO ENTER THE CABIN WHICH CAN MAKE YOU SICK OR LIGHTHEADED . THIS OCCURS WHEN THE INTERIOR VENT BUTTON IS USED THE CIRCULATE THE AIR IN THE CABIN. WELL MY 2028 STILL HAS THE SAME PROBLEM. THERE WAS A LAWSUIT IN FLORIDA OVER THIS ISSUE. APPARENTLY IT IS A DESIGN FLAW IN ALL THE LATE MODEL EXPLORERS. IT HAPPENS EVERY TIME. SOMETIMES IT IS VERY HEAVY.

IT A NEW CAR THAT I BOUGHT TO AVOID THE SAME PROBLEM IN A 2016 FORD EXPLORER, BECAUSE FORD NEVER SOLVED THE ISSUE, AND THIS ONE FORD EXPLORER 2018 HAS THE SAME THINGS, A BAD SMELL IN SIDE THE CAR WHEN ACCELERATED. FORD IS PUTTING OUR LIVES IN JEOPARDY, I WONDER IF THEY ALREADY HAVE AN EFFECTIVE SOLUTION TO THIS PROBLEM

BOUGHT THIS CAR BRAND NEW AND FOR ABOUT THE FIRST 2 MONTHS IT WAS GREAT. THEN IT STARTED TO SMELL LIKE ROTTEN EGGS OR SULFUR IN THE CABIN OF THE CAR WHEN I BEGIN TO ACCELERATE. USUALLY BETWEEN 50-75 IT CAN GET PRETTY BAD. DOESN'T DO IT EVERY TIME BUT WHEN IT DOES IT STAYS IN THE CABIN FOR SEVERAL MINS AND HAVE TO ROLL THE WINDOWS DOWN TO GET THE SMELL OUT. I AM 8&1/2 MONTHS PREGNANT AND HAVE A 6 YR OLD THAT IS ALWAYS WITH ME. THIS IS NOT FUNNY OR COOL. I HAVE MADE NUMEROUS COMPLAINTS TO MY DEALERSHIP ABOUT THIS ISSUE AND HAVE TAKEN IT TO THEM 2 TIMES AND THEY SAY THEY CAN'T FIX IT BC THEY DON'T SMELL IT FOR ONE AND THE OTHER THERE IS NO RECALL ON IT. MY DAUGHTER AND I BOTH HAVE HAD HEADACHES BC OF THINS CRAP. WHAT IS IT GONNA TAKE TO GET MY CAR FIXED?? A CAR THAT IS COSTING ME 40,000 DOLLARS. IS SOMEONE GONNA HAVE TO DIE BC OF THIS BEFORE FORD PULLS THEN HEADS OUT OF THEIR BUTTS AND FIX THIS.... THE FIRST GUY THAT LOOKED AT IT TOLD ME TO TURN THE RECIRCULATE BUTTON OFF ON MY AC..!! OK??? THE SECOND GUY THAT ROAD WITH US SAID TO BUY A CARBON MONOXIDE TESTER AND TEST IT OURSELVES. I'M LIKE COME ON PPL IT'S A BRAND NEW CAR. JUST FIX THE DANG THING. THIS IS RIDICULOUS. I DO NOT WANT ANOTHER FORD PRODUCT BC THEY SEEM TO NOT CARE ABOUT ME MY UNBORN BABY MY DAUGHTER HUSBAD OR THE CAR FOR THAT MATTER

EXHAUST FUMES ENTERING THE CABIN UNDER ANYTHING MORE THAN LIGHT ACCELERATION. LESS THAN 3000MILES ON THE CAR. USED TO HAUL OUR KIDS AROUND. I THOUGHT IT WAS UNUSUAL AND THEN I DISCOVERED THE LONG HISTORY OF THIS PROBLEM WITH NO RECALL. THIS NEEDS TO BE ADDRESSED. THIS IS UNSAFE. MAKING AN APPOINTMENT WITH THE DEALERSHIP. JUDGING BY THE RESPONSE FROM FORD , WE ARE NOT OPTIMISTIC THIS WILL BE FIXED. UNSAFE TO DRIVE THESE CARS IN THIS CONDITION. ANYTIME FUMES ENTER THE CABIN IT IS UNSAFE, REGARDLESS OF FORD'S POSITION. NEVER HAD THIS HAPPEN IN ANY OTHER CAR.

EXHAUST FUMES INSIDE THE CABIN AT HIGHWAY SPEEDS

EXHAUST LEAKING INTO PASSENGER COMPARTMENT CAUSING NAUSEA AND LIGHT HEADEDNESS. SYMPTOMS "SLIGHTLY" IMPROVE WHEN AIR CONDITIONING IS CHANGED FROM RECIRCULATE TO FRESH AIR OR WHEN WINDOWS ARE OPENED. WILL SCHEDULE A SERVICE APPOINTMENT WITH DEALER BUT WANT TO BE INCLUDED IN YOUR DATABASE.

TOXIC SMELL - IMMEDIATELY AFTER TAKING DELIVERY ON A NEW 2018 FORD EXPLORER LIMITED, I BECAME QUITE ILL DUE TO THE TOXIC SMELL IN THE CABIN. THE SMELL IS NOT AN EXHAUST SMELL. IT'S BASICALLY A SMELL FROM THE CARPETING OR SEATS, OR A COMBINATION OF BOTH. HEADACHE, SORE THROAT, FUZZINESS OF THE EYES AND JUST A SICK FEELING EVERY TIME I GET IN IT. I'VE TRIED TO KEEP THE WINDOWS DOWN, THE PANARAMIC MOON ROOF OPEN AS MUCH AS POSSIBLE BUT THE SMELL IS SO PROFOUND. I FEEL THE IT WILL TAKE SOME TIME TO GET RID OF THE SMELL OR IT WILL NEVER GO AWAY. THIS IS A BEAUTIFUL VEHICLE, WELL ENGINEERED WITH A GENERAL OVERALL FEELING OF SAFETY DURING IT'S PERFORMANCE. WHAT GOOD IS THE VEHICLE HOWEVER, IF I CAN'T DRIVE IT WITHOUT BECOMING SICK. I'M UNSURE OF THE BEST COURSE OF ACTION AT THIS POINT.

AS SOON AS WE DROVE OUR BRAND NEW FORD EXPLORER OFF THE LOT IT HAD A TERRIBLE SHAKE, WE THOUGHT IT WAS FLAT SPOTS FROM THE CAR SITTING AT THE DEALER. HOWEVER THE SHAKE GOT INCREASINGLY WORSE THE CLOSER WE GOT TO HOME TO THE POINT WHERE WE HAD TO REMOVE OUR DRINK FROM THE CUP HOLDER BECAUSE THEY WERE SHAKING SO BAD. WITHIN A WEEK WE HAD BACK AT THE DEALER TO TRY AND SOLVE THE ISSUE WITHOUT ANY LUCK. WE HAVE CAR AT THE DEALER SHIP TRYING TO GET FIXED 4 TIMES. THEY HAVE BALANCED THE TIRES 3 TIMES AND CHANGED THE DRIVE SHAFT ONCE. UNFORTUNATELY ITS STILL NOT FIXED. WE HAVE DOCUMENTS SHOWING WHAT THE DEALER HAD DONE TO ATTEMPT TO SOLVE THE ISSUE BUT SEEING HOW ITS NOT WORKED I DONT SEE THE POINT IN UPLOADING THE DOCUMENTS UNLESS SPECIFICLY ASKED TO.

EVERY TIME I START MY CAR AND TURN ON THE AIR CONDITIONER IT SMELLS LIKE SULFUR IN THE CABIN OF THE CAR. IT IS SO SCARY TO THINK THAT CARBON MONOXIDE MIGHT BE SLEEPING IN THE CAR AND BE LIFE THREATENING TO MY SELF AND MY KIDS AND WIFE. THE REASON I BOUGHT THE THIS CAR IS TO BE SAFE, NOT TO POTENTIALLY BE KILLED! I'M SO DISAPPOINTED AND WISH I KNEW THIS PROBLEM BEFORE I BECAME STUCK WITH THIS DISASTER.

FULL ACCESSORY POWER ACTIVE, NEXT VEHICLE SHUT OFF TO SAVE ENERGY THIS HAPPEN FIRST TIME ON DECEMBER 23,2017 ON DECEMBER 24, 2017 HAD TO HAVE IT JUMP, ON DECEMBER 25, 2017 WOULD NOT START AT ALL, DECEMBER 26, 2017 TOWED TO CLASSIC FORD THE STATED BATTERY WAS BAD REPLACE IT UNTIL FEBRUARY 14, 2018 THE SAME STATED AGAIN ON FEBRUARY 15, 2018 THREE TIMES I GOT THE SAME MESSAGE ON THE THIRD ONE A WRENCH CAME ON THE SCREEN THE DEALER CLASSIC FORD HAS HAD WITH NO RESOLVE IN SITE I CONTACTED FORD CUSTOMER SERVICE A CASE NO CAS-14137401 HAVE A COMPLAINT MADE A REPRESENTATIVE NAME ANNETTE CALL ME TWICE LETTING ME KNOW THAT FORD HAS NO REPLACEMENT OR EXCHANGE POLICY BEING THAT THE DEALER DOES NOT KNOW WHAT'S WRONG THEY SHOULD CANCEL THE LEASE AND LEASE ME ANOTHER VEHICLE IN GOOD FAITH THE FIRST TIME I HAD IT JUMP START I WAS LEAVING CHURCH, THE 26TH WAS TOWED FROM MY HOME, IN FEBRUARY THE FIRST TIME LEAVING THE FITNESS CENTER, SAME DAY IN DRIVEWAY, LAST IN PARKING LOT FROM THERE TO DEALER.

GO TO FORDEXPLORERNIGHTMARE.COM, READ THE 2 KEY DOCUMENTS, OTHER STORIES AND SHARE YOUR STORY. CARBON MONOXIDE POISONING FROM THESE VEHICLES.

THE CAR INTERMITTENTLY WREAKS OF GAS FUMES (NOT CARBON MONOXIDE) ON THE INSIDE OF THE CARE. THIS PRIMARILY HAPPENS BETWEEN 1/4 TO TO A FULL GAS TANK. THE SMELL ALWAYS OCCURS AFTER A GAS FILL UP. THE GAS TANK IS NEVER OVERFILLED. IT ALSO HAPPENS WHEN TAKING A SHARP TURN AFTER A STOP SIGN/LIGHT, AND WHEN BRAKING SWIFTLY. LIVING IN A NORTHERN CLIMATE, THE GAS SMELL GETS TO BE SO BAD, THAT WINDOWS NEED TO PERIODICALLY BE OPENED IN ORDER TO VENT THE VEHICLE OF GAS SMELL. THIS DOES NOT GO OVER WELL WHEN IT IS ZERO OUTSIDE. WITH OVER 3500 MILES ON THE VEHICLE, THE GAS SMELL SEEMS TO BE OCCURRING MORE FREQUENTLY. IT STARTED TO SMELL ON DAY 1 OF POSSESSION OF THE VEHICLE WITH THE FIRST GAS FILL UP.NOW, THE WHOLE GARAGE SMELLS OF GAS WHEN THE VEHICLE IS PARKED FOR A SHORT AMOUNT OF TIME (2 HOURS). WHEN STARTING THE VEHICLE ON A COLD MORNING PARKED OUTSIDE, WITH ALL BLOWERS RUNNING FULL, THE INTERIOR OF THE CAR WILL WREAK OF GAS AFTER 5 MINUTES. I HAVE AN APPOINTMENT WITH A FORD DEALERSHIP THIS WEEK. THEY SUPPOSEDLY KNOW OF THE PROBLEM. IT DOES APPEAR TO BE DIFFERENT FROM THE CARBON MONOXIDE PROBLEM AS THIS IS GAS FUME SMELLS.