2001 Ford Explorer Wipers & Visibility Problems

I WAS DRIVING AND HEARD LOUD NOISE. SOUNDED LIKE THE BACK WINDOW HATCH WAS OPEN AND VIBRATING WITH EVERY BUMP IN THE ROAD. THE HATCH WAS CLOSED, SO I LOOKED UNDER THE VEHICLE TO FIND THE BODY MOUNTS HAD COMPLETELY CRUMBLED AWAY. THE BODY OF THE VEHICLE WAS RIDING ON THE FRAME WITH NO CUSHION. THE BODY OF THE VEHICLE WAS VERY HARD TO HANDLE AND FELT AS IF IT MAY SHIFT OFF THE FRAME AT ANYTIME. *TR

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL INSIDE THE DOOR. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THE HE WILL BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/02/10 *BF UPDATED 02/05/10.*JB

2001 FORD EXPLORER SPORT 2 DOORS BLEND DOOR BROKEN NO HEAT. *TR

I WAS ON MIRAMAR RD. & MY BACK WINDOW IN MY 2001 FORD EXPLORER EXPLODED. NOT A TINY, LITTLE CRACK, BUT A LOUD, TERRIFYING EXPLOSION WITH FLYING GLASS. THANK GOD I WAS ON MY WAY TO PICK UP MY 9 YEAR OLD NIECE & 4 YR OLD NEPHEW AND THEY WERE NOT ALREADY IN MY BACK SEAT. GLASS WOULD HAVE FLEW INTO THEIR HEAD ON THE BACK SEAT OR I COULD HAVE GOTTEN INTO A POSSIBLE ACCIDENT. THE GLASS DID NOT REACH THE FRONT, BUT WAS ALL OVER THE CARGO AREA OF THE CAR, INSIDE AND OUTSIDE. (I TOOK SOME PICTURES) I PULLED OVER AND LUCKILY A MAN AT A LOCAL AUTO SHOP HELPED ME TAPE THE HANGING PARTS WITH GLASS TO THE CAR AND CLEAN UP THE GLASS SO I CAN GET THE VEHICLE HOME. I WAS IN COMPLETE SHOCK. AS I LOOKED ONLINE FOR WHAT TO DO AND FORD INFORMATION I FOUND SIMILAR INSTANCES. APPARENTLY, I WASN'T ALONE IN THIS SITUATION. THIS IS AN ONGOING PROBLEM WITH THE EXPLORERS AND IN ALL SITUATIONS FORD IS REFUSING THE RESPONSIBILITY. FIRST, I CONTACTED THE LOCAL POWAY PERRY FORD SERVICE DEPARTMENT AND WAS TOLD BY CHRISTINE THAT UNLESS I WANTED TO SPEND AROUND $450 THERE WAS NOTHING SHE OR ANYONE CAN DO. NEXT, I CONTACTED FORD CUSTOMER CARE CENTER WHERE PAT AND HER SUPERVISOR ROBERT (66360) GAVE ME THE WARRANTY SPEECH AND A FEW DIFFERENT WEBSITES TO RESEARCH FOR RECALLS ISSUES AS TO GET ME OFF OF THE PHONE. I LET THEM KNOW THAT THIS IS A VERY DANGEROUS SITUATION, FOR WHICH NEITHER REALLY CARED TO COMMENT ON AND KEPT RIVETING BACK TO THE MANUAL. I AM VERY DISAPPOINTED IN THE WAY I WAS SPOKEN TO AND THIS SITUATION IN GENERAL. THIS IS A VERY DANGEROUS SITUATION THAT CAN RESULT IN POSSIBLE ACCIDENTS INVOLVING DEATH. I WOULD LIKE FOR FORD TO NOT ONLY RESOLVE MY ISSUE BY FIXING MY BACK WINDOW WITHOUT ANY CHARGES, BUT ALSO DO SOME RESEARCH AND FIGURE OUT WHAT IT IS THAT IS CAUSING THIS IN ALL THE CASES THAT WERE PRESENTED. *TR

FORD EXPLORER 2001 BLEND DOOR NEEDS REPLACED. CAR IS IN GREAT CONDITION EXCEPT FOR THIS PROBLEM WHICH IS A SAFETY ISSUE I FOUND OUT EARLY ONE MORNING ON A COLD DAY WHEN THE WINDSHIELD WOULD NOT DEFROST AND I COULD NOT SEE THREW IT WHILE I WAS ON THE HIGHWAY. I KEPT PULLING OVER TO WIPE THE WINDOWS AND HEADED BACK HOME. I HAVE MADE AN APPOINTMENT WITH FORD SERVICE AND I KNOW IT'S GOING TO COST ALOT. AFTER RESEARCHING ON THE WEB I LEARNED THAT THIS IS A VERY COMMON PROBLEM. I FEEL THIS SHOULD BE A RECALL BECAUSE IT IS A REAL SAFETY ISSUE AND IT IS SO COMMON OF A PROBLEM. THANK YOU, CHRISTINE *TR

MOUNTING BOLT FROM REAR HATCH WINDOW PULLED LOOSE, BECAME STRIPPED. HATCH WINDOW FALLING OF VEHICLE. *JB

THE DRIVER'S SEAT WAS UNABLE TO RECLINE OR ABLE TO MOVE FORWARD MAKING THE ABILITY TO DRIVE FOR A TALLER PERSON DIFFICULT. THE CONSUMER ALSO HEARD A CLICKING NOISE WHEN THE HEATER WAS ON. MANUFACTURER WAS CONTACTED BY OWNER. *JB

WINDSHIELD GLASS HAS A TWELVE INCH BROKEN LINE IN MIDDLE OF THE GLASS. DEALERSHIP IS AWARE OF PROBLEM.*AK

CONSUMER STATES WITH NORMAL CLOSURE OF THE REAR DOOR, THE WINDSHIELD COMPLETELY SHATTERED INTO SMALL PIECES LEAVING SPLINTERS IN THE REAR OF THE VEHICLE SUSTAINING MINOR HAND AND FEET INJURIES TO THE INDIVIDUAL CLOSING THE BACK DOOR. *TT

UPON CLOSING REAR DOOR WITHOUT EXCESSIVE FORCE, THE WINDOW ON HATCHBACK SHATTERED. *AK THERE WAS ONE INJURY. *YD

FRONT DEFOGGER IS OPERABLE, BUT HEAT DOESN'T HEAT. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

ON SEVERAL OCCASIONS WHILE THE BACK WINDOW WAS ROLLING UP IT WOULD GET 2 OR 3 INCHES FROM THE TOP AND AUTOMATICALLY GO BACK DOWN. AFTER SEVERAL ATTEMPTS IT WOULD CLOSE. THE DEALER WAS NOTIFIED AND SAID THEY HAD TO REPROGRAM THE MEMORY. IT HAS HAPPENED TWICE SINCE THEN.

AS SHE WAS DRIVING OVER A CURB IN PARKING LOT AT LESS THAN 5 MPH TAILGATE WINDOW EXPLODED. 90 % OF GLASS WAS ON OUTSIDE OF VEHICLE, PIECES WERE VERY SMALL, THERE WAS NO GLASS LEFT IN WINDOW FRAME. *AK

VEHICLE WAS PARKED. CONSUMER NOTICED BACK WINDOW HAD SHATTERED.*AK *SLC

DEEP SCRATCHES HAVE APPERED ON THE INSIDE OF THE FRONT SIDE WINDOWS. ON THE PASSANGER SIDE THE SCRATCHES ARE SO BAD THAT IT INPAIRS THE VIEW OF THE SIDE MIRROR, IT IS SO BAD ON SUNNY DAYS THAT I CAN NOT RELY ON THE USE OF THAT MIRROR. THERE ARE ALSO DEEP SCRATCHES ON THE INSIDE OF THE DRIVER SIDE WINDOW BUT THEY ARE ON THE REAR OF THE WINDOW.*AK

REAR WINDOW AUTO UP DOES NOT HAVE AN OBSTRUCTION STOP SAFETY FEATURE. OWNERS PET WAS NEARLY STRANGLED AFTER BEING CAUGT IN THE WINDOW WHILE IT WAS CLOSING. THERE IS A HIGH POSSIBILITY THAT A PET OR SMALL CHILD COULD BE KILLED IN THIS WINDOW WHEN IT IS CLOSED.