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2017 Ford Escape Steering Problems

48 owner-reported steering complaints from NHTSA data

48
Complaints
2
Crashes
Jan 2022Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (48)

criticalSTEERING
Filed: Jun 2025

My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly.

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NHTSA #: 11667011
criticalSTEERING
CrashFiled: May 2025

The contact owns a 2017 Ford Escape. The contact stated that while the daughter was driving at an undisclosed speed and turning away from the curb, there was a snap, and the steering wheel became horizontal regardless of the efforts to manually center it in its normal position. The vehicle continued veering to the right.

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NHTSA #: 11663097
criticalSTEERING
Filed: Mar 2025

Steering rack and pinion failure, should not be happening at this low of miles and have read of similar cases with ford's rack and pinion of this style. Pulls hard to other lanes and almost causing accident or crash, extremely unsafe. You can hear it now when car is in park (or moving) and you turn to the right.

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NHTSA #: 11647524
criticalSTEERING
Filed: Feb 2025

A previous NHTSA complaint was filed on [XXX] regarding a critical steering issue in the vehicle, indicated by the error message "Steering Fault Assist." Following this complaint, the vehicle was inspected by Ford, which determined that the power steering column, including the rack and pinion, required replacement.

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NHTSA #: 11645224
criticalSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2024

I had my car serviced with Ford 6/2024 for the replacement of a steering rack and pinion that cost $3,000. After repair, my check engine light came on. Ford capped all my fluids, but said they didn’t diagnose the check engine light because it would cost another $200 diagnostic fee.

NHTSA #: 11601327
criticalSTEERING
Filed: Jan 2024

The contact owned a 2017 Ford Escape. The contact stated that while starting the vehicle, the instrument panel began flickering. The contact stated while driving 40 MPH, the flickering ceased.

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NHTSA #: 11566440
criticalSTEERING
Filed: Apr 2021

The assisted power steering went out while driving, I lost control of my vehicle, the steering was completely gone and unable to steer while I was on a very busy highway. I was traveling at 60 MPH when this occurred. This can and will cause several deaths if not corrected immediately!

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NHTSA #: 11405937
criticalSTEERING
Filed: Jan 2021

Car steering completely stopped while driving on highway. Could still move. Could not steer car.

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NHTSA #: 11388844
criticalSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Oct 2020

Hands free tailgate/trunk will automatically shut when objects or a persons body is present. Faub/ keys are not being pushed by accident, nor is there any movement under number that would sensor door to close. When it does do this, it takes quite a while for the sensor to realize there is an object there and takes some time to open again.

NHTSA #: 11366350
criticalSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2020

I've had my car two years and multiple things have been an issue since purchase. Regardless, my most recent concern is my hill start not available light is on and traction control light is on and will not go off. I sent my car to a dealership to determine the issue and discovered the sasm needed to be repaired.

NHTSA #: 11352143
criticalSTEERING
Filed: Jun 2020

2017 ford escape se with 24,000 miles. The electronic steering assist failed, nearly causing loss of control of the car in a parking lot. The repair cost over $2,100.

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NHTSA #: 11328432
criticalSTEERING
Filed: Feb 2019

Power assisted steering failed while driving around a corner. I started to veer into the on-coming traffic lane and almost collided with an on-coming vehicle. The warning appeared on the dash screen at the same time the power steering stopped working.

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NHTSA #: 11181350
criticalSTEERING
CrashFiled: Jan 2018

While driving on highway at 75 MPH ( the speed limit is 75) I wanted to pass a truck when the steering got really tight, at that speed their is no time for plan b. I clipped the back left of the truck with my right front, which put me in a spin and the car rolled a couple times. Which resulted in a total loss.

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NHTSA #: 11062469
highSTEERING
Filed: Jul 2025

The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving 30 MPH, the vehicle lost power steering functionality. The power steering assist message was displayed; however, the driver continued driving the vehicle.

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NHTSA #: 11676895
highSTEERING
Filed: Dec 2024

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the steering wheel became stiff and failed to turn to right while attempting to enter a McDonald's parking lot. The message "Steering Assistance Fault Failure - Service Required" was displayed on the instrument panel.

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NHTSA #: 11628547
highSTEERING
Filed: May 2024

Daughter was driving and noticed initially that the steering wheel briefly lost power making right turns and applying the brakes. The next day while negotiating a curve the steering wheel froze and warning light came on stating “steering wheel assist fault.” Almost left the roadway before steering returned. Went directly to mechanic nearby.

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NHTSA #: 11590257
highSTEERING
Filed: Nov 2023

The contact owns a 2017 Ford Escape. The contact stated while pulling out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality. The message "Steering Loss.

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NHTSA #: 11553247
highSTEERING,ENGINE AND ENGINE COOLING
Filed: Nov 2022

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 20 MPH, the vehicle lost motive power and overheated. Additionally, the steering wheel seized.

NHTSA #: 11493850
highSTEERING
Filed: Jan 2022

Steering wheel was locked when went out to go to work. Finally got steering wheel unlocked and tried to continue to my destination. Power steering went out completely after a couple of turns.

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NHTSA #: 11445967
highSTEERING
Filed: Oct 2021

When turning into my subdivision off of a main road, my power steering completely failed when turning and I was stuck horizontally in the road. Luckily nobody was coming otherwise I would have been t-boned. There was no warning until after I was stuck that there was a “power steering failure” and it only flashed for a moment.

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NHTSA #: 11437927
highSTEERING
Filed: Sep 2021

While driving the Escape the steering suddenly became unresponsive and the steering wheel became very very hard to turn, we were barely able to get off the road. On the instrument panel a warning light said Steering Problem Service Vehicle Immediately. The car was towed to Ford Dealer where it has sat outside now for 3.5 weeks without any service, due to issues at the dealership beyond my control.

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NHTSA #: 11432718
highSTEERING
Filed: Sep 2017

Steering wheel locked up while driving, twice!! First time my 18 year old daughter was driving on a local road and the wheel just locked up and she couldn't steer the car. My son who was with her told her to put her hazards on and shut the car down and restart the car, that worked but had it towed to dealer as none of us were taking a chance it would happen again.

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NHTSA #: 11024750
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jul 2025

This vehicle has had multiple issues with starting. But now there’s a “Steering Assist Fault” that clearly ford is aware of but has decided that manufacturing this vehicle anyway was the way to go. The vehicle won’t start again now because of this issue.

NHTSA #: 11676080
mediumSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2024

The power steering assist failed suddenly while my wife was driving the vehicle with our children in the car. She couldn’t control any steering. I’ve sought help from the dealer multiple times, but they haven’t been helpful.

NHTSA #: 11599862
mediumSTEERING,ENGINE
Filed: May 2024

Coolant leak engine

NHTSA #: 11587517
mediumSTEERING,ENGINE
Filed: Dec 2023

The contact owns a 2017 Ford Escape. The contact stated while driving 35–40 MPH, the contact heard an abnormal knocking sound coming from the vehicle. The contact stated that the steering wheel was vibrating.

NHTSA #: 11558795
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Oct 2023

When driving the vehicle an error pops up stating steering fault service now. When this pops up the steering tends to go tough. If you turn off the vehicle and turn it back on the error goes away and the system does not store any codes.

NHTSA #: 11550350
mediumSTEERING
Filed: Aug 2023

I was driving to NY from NC when my power steering went out in the mountains of PA there was no warning at all just all of a sudden could not barely turn the wheel. When I pulled over a warning then did come on when I turned the car back on stating steering assist failure needs service. I had to continue to drive because it was late in the evening.

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NHTSA #: 11541403
mediumSTEERING,ENGINE
Filed: Jun 2023

Engine began smoking and had to be replaced 2 days after purchase (in 2020- covered under warranty.) Failed inspection for front end suspension problems which was covered under warranty at first but a year later needed struts and tie rods replaced.. In 2021 the transmission suddenly failed, cost $5,000 to repair out of pocket.

NHTSA #: 11527402
mediumSTEERING
Filed: May 2023

My power steering has gone out 6 times in the last month. It has happened once while driving on the road, and the other times in parking lots while attempting to park. I get the error Service Steering - the electric power steering system has detected a fault.

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NHTSA #: 11523815
mediumSTEERING
Filed: May 2023

At 71,000 miles, steering fault service now keeps showing up. Steering would lock up out of the blue. Dealer states rack and pinion needed to be replaced.

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NHTSA #: 11522801
mediumSTEERING
Filed: Apr 2023

Steering stopped working abruptly, was driving and my car made 3 beeps and a message saying steering assist fault service required appeared and immediately I lost all control of the steering. Had I been traveling on a 70 MPH highway and not a 30 mile an hour local road I could have gotten seriously hurt or possibly hurt another driver on the road.

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NHTSA #: 11516258
mediumSTEERING,POWER TRAIN,ENGINE
Filed: Jan 2023

I am reporting coolant leaking into my engine causing my engine to lock up at around 75k to 80k miles. Torque converter needing to be replaced at around 80k miles. Torque converter clutch solenoid needing replacement at 80k miles.

NHTSA #: 11503266
mediumSTEERING
Filed: Jul 2022

The “steering fault failure” warning came on after an alarm, stating that it needed immediate repair. Within less than 5 minutes, steering failed. Wheel was practically locked.

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NHTSA #: 11476147
mediumSTEERING
Filed: Sep 2019

I was driving to work this am and a sensor light came on:steering:electric power assist system. Seconds after the light came on, I felt my steering wheel lose power and when I had to turn I came close to steering into the other lane while turning right at the stoplight on a city street. I had to turn two more times to get to my destination.

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NHTSA #: 11258568
mediumSTEERING
Filed: Aug 2019

The steering wheel gets stiff (no possible to move) when practicing parking for a while. I can heard that fan speed goes up, so I am assuming the engines bay is getting hot. After moved it a little bit the wheel can go all the way to the right/left.

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NHTSA #: 11245501
mediumSTEERING,SERVICE BRAKES
Filed: Jun 2019

Tl* the contact owns a 2017 ford escape. The contact stated that the brake pedal was applied, but felt hard and failed to stop the vehicle. In addition, there was an abnormal squealing noise emerging from the steering wheel.

NHTSA #: 11217572
lowSTEERING
Filed: Nov 2024

Coming down my driveway, braking and preparing to make a hard right turn into my parking spot, the steering would not go full throw. Had to jam on the brakes to avoid hitting my house. Backed up, steering seemed okay, no longer blocked.

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NHTSA #: 11623866
lowSTEERING,LANE DEPARTURE
Filed: Dec 2023

while driving the steering sweerves to the right doesn't do it all the time

NHTSA #: 11557856
lowSTEERING
Filed: Aug 2022

The vehicle steering is very stiff and it is difficult to drive. When moving at lower speeds it is almost impossible to turn the vehicle.

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NHTSA #: 11478994
lowSTEERING,UNKNOWN OR OTHER
Filed: Jul 2022

Rear trail arm bushings are gone on both sides

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NHTSA #: 11473001
lowSTEERING
Filed: Jul 2022

I was on a parkway when the power steering stopped working suddenly. Controlling the vehicle became extremely difficult. I have not been to the shop due to availability, but the OBD sent a message that power assist failed.

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NHTSA #: 11472281
lowSTEERING
Filed: May 2021

The steering fault detected error comes on the console and the car loses power steering. This happens while driving. When brought it to the shop they were not able to find a problem.

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NHTSA #: 11415601
lowSTEERING,ELECTRICAL SYSTEM
Filed: Apr 2021

The steering wheel shakes when changing lanes at different speeds and it feels like there is no steering assist when doing this. I tried swapping tires but this didn't change things. It's really noticeable on the highway.

NHTSA #: 11406378
lowSTEERING
Filed: Aug 2020

While on the highway I got a warning steering loss pull over safely. The steering wheel was stiff. I hardly could move the wheel.

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NHTSA #: 11343561
lowSTEERING
Filed: May 2020

While trying to make a left turn on a city street the power steering was stiffed and was barely able to make the turn. I noticed the battery light came on. Pulled into parking lot then turned the car off and back on, corrected the issue.

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NHTSA #: 11323918
lowSTEERING
Filed: May 2018

Issue revolves around exposed steering column near pedals. Column will move as you turn the wheel. My floor mat got tangled in the column simply by shifting causing me to lose steering.

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NHTSA #: 11093301
lowSTEERING,WHEELS,UNKNOWN OR OTHER
Filed: Jun 2017

My car was running, but placed in park, and I was running to grab something from my home. After I exited the car, I noticed my car was rolling down my slanted driveway, and I ran to stop it. Unfortunately, the car hit me and ran me over resulting in a broken ankle.

NHTSA #: 11000741

Other 2017 Ford Escape Issues