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2017 Ford Escape Body & Structure Problems

55 owner-reported body & structure complaints from NHTSA data

55
Complaints
2
Crashes
Jan 2017Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (55)

criticalSTRUCTURE
Filed: Apr 2024

The roof metal is defective. I brought my car to the dealership because the rain was pouring in all around the inside of the vehicle coming from the roof, they misdiagnosed it as rodent damage to the sun roof drainage tubes. I had another mechanic look at it who found that the water was coming through the roof rack.

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NHTSA #: 11584721
criticalSTRUCTURE
Filed: Jan 2024

this is before an accident will occur.Around the windshield[apillar,on top] the paint is falling off so if I get in a rollover accident or a front end accident is the windshield just going to pop off with any pressure. if the paint under the urethane which holds the windshield in doesn't adhere properly.whats holding it on?

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NHTSA #: 11568749
criticalSTRUCTURE
Filed: Sep 2023

I’m submitting this on behalf of my daughter before someone gets hurt or killed. My daughter purchased a ford escape in 2018. Over years the driver rear door has gotten impossible to open.

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NHTSA #: 11544813
criticalSTRUCTURE
Filed: Feb 2022

Purchased a 2017 Ford Escape Titanium in lighting blue in October 2019. Now it's February 2022, the odometer reads 32,500 miles, and the paint is peeling on the driver's side next to the windshield. The warranty does not cover this issue.

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NHTSA #: 11453719
criticalSTRUCTURE
Filed: Jul 2021

Underneath safety shields Heat shield came loose due to broken clips that held it up Took the vehicle back numerous times,while under warranty ,and requested it to be fixed dealer said it was fixed but it would fall down soon as started driving. Scraped the road when it fell down.

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NHTSA #: 11426337
criticalSTRUCTURE
Filed: Mar 2021

On two occasions, one stationary, one in motion, the tailgate will come unlatched. I have the automatic tailgate without the foot activated sensors. When stationary the door will not latch even though it looks all the way closed.

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NHTSA #: 11404101
criticalSTRUCTURE
Filed: Mar 2021

Vehicle was stationary in my driveway when a snow storm hit. Ice/snow accumulated on the windshield and when it melted it took the paint with it. The a-pillars on both driver and passenger suffer significant paint loss and rust is starting to form.

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NHTSA #: 11403606
criticalSTRUCTURE
Filed: Feb 2021

The door panels separate from the door metal frame due to poor clips or fasteners used at time of manufacture. Two doors on my vehicle can be impossible to open. Ford dealer insists no problem -- I damaged doors and therefor 600$ per door to fix.

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NHTSA #: 11395014
criticalSTRUCTURE
Filed: Mar 2019

Retainer clips for splash shield are faulty and have broken or gone missing causing the shield to become loose and flap underneath the vehicle. Out of 10 clips, only two are holding the shield in place. For a car of less than 3 years of age, this should not be happening.

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NHTSA #: 11190465
criticalSTRUCTURE,VEHICLE SPEED CONTROL,ENGINE
CrashFiled: Dec 2018

As I pulled into a parking spot, I took my foot off the gas and went to brake. The car lurched forward and accelerated causing me to lose control. I was pumping the brake, but the car didn't stop, causing me to hit a cement pole on the passenger side, and continuing into a brick building.

NHTSA #: 11162274
criticalSTRUCTURE,WHEELS
Filed: Apr 2018

Just pulled out of the gas station. Heard a loud boom. Pulled into nearby parking lot.

NHTSA #: 11083149
criticalSTRUCTURE
Filed: Jul 2017

I leased a new 2017 ford escape with 379 miles on the odometer. When I drove the car home from the dealership, it made a creaking noise by my right ear when I pulled into the driveway. I took vehicle back to the dealer a few days after the noise was made.

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NHTSA #: 11010120
highSTRUCTURE
Filed: Feb 2024

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that several of the skid plate bolts had detached, causing the front of the skid plate to fall.

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NHTSA #: 11574004
highSTRUCTURE,WHEELS,ENGINE
Filed: Sep 2022

I am writing this to inform you of (4) safety issues in just the past year. Last August while driving in Massachusetts (I live in PA) I heard a strange noise. After pulling off the busy highway I found the bottom of my car dragging on the road.

NHTSA #: 11484929
highSTRUCTURE,UNKNOWN OR OTHER
CrashFiled: Dec 2018

The car stalls in middle of road, suddenly and the dashboard reads to restart the engine. The first time when restarded the car the power steering was locked and the car sped up and hit the car ahead.the car been checked by two different ford service dpts and the problem remains and does not seem to be fixed.

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NHTSA #: 11155331
highSTRUCTURE
Filed: Dec 2018

Car keeps stalling in the middle of the road

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NHTSA #: 11155333
mediumSTRUCTURE,ENGINE
Filed: Dec 2025

Two different things are happening with my car. 1) the paint is chipping and has caused corrosion on the body. Apparently this is a known issue but the peeling/chipping has gotten worse and will keep doing so until it is fixed.

NHTSA #: 11708001
mediumSTRUCTURE
Filed: Jun 2025

Rear passenger door latch no longer latches. The broken pawl spring tab in the door latch causes the door to not be able to close and stay closed. I see recalls for Ford Escapes up to 2016.

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NHTSA #: 11668459
mediumSTRUCTURE
Filed: Feb 2024

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the roof. The contact stated that the leaks were present at several locations inside the vehicle which included the rear hatch area, the rear driver’s, and passenger’s side roof areas above the windows, and the from driver's side roof area above the window.

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NHTSA #: 11574173
mediumSTRUCTURE
Filed: Jun 2023

I special ordered a 2017 Ford Escape.The paint on both side windshield pillars is peeling and blistering. I took it to the Ford Dealership and was basically told that Ford would not repair it. There are many with the same problem.

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NHTSA #: 11525916
mediumSTRUCTURE
Filed: Apr 2023

Our lift gate latch failed and worked sporadically for the past 6 months and sometimes it would not open at all either manually or by any of the electric switches associated with the lift gate. I feel that this is a serious safety issue because if someone was trapped in the back there is no way to manually open the lift gate.

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NHTSA #: 11517000
mediumSTRUCTURE,VISIBILITY
Filed: Apr 2023

The contact owns a 2017 Ford Escape. The contact stated that while receiving a routine inspection on the vehicle, he was informed that there was corrosion around the windshield of the vehicle. The contact took the vehicle to the dealer who confirmed the corrosion and stated that if the corrosion was not treated, the windshield was at risk of detaching.

NHTSA #: 11516446
mediumSTRUCTURE
Filed: Oct 2022

After buying the truck I noticed over time the body paint was coming off. When I first got it I noticed a few areas where it looked like there was no clear coat applied. About a month after I noticed there actually was no clear coat applied in certain places (mostly around all the windows).

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NHTSA #: 11490385
mediumSTRUCTURE
Filed: Sep 2022

Door latch failure, would not lock. had to get back door latch replaced cost $1600 for something that was Ford’s fault.

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NHTSA #: 11486031
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Jun 2022

Liftgate trunk won’t open with key fob or button most times and my things are stuck in there sometimes overnight until it will just magically open.

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NHTSA #: 11470618
mediumSTRUCTURE
Filed: Feb 2022

The contact owns a 2017 Ford Escape. The contact stated while driving at 70 MPH, there was an abnormal noise coming from underneath the undercarriage of the vehicle. The contact veered to the side of the road and noticed the plastic coverage under the vehicle near the engine had folded up.

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NHTSA #: 11453438
mediumSTRUCTURE
Filed: Mar 2019

The rear hatch on my 2017 ford escape is not latching. The secondary latch does not engage and cinch the hatch closed and secured. The vehicle has been taken to the ford dealership 4 times in the last 2 months, they have been unable to correct the problem.

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NHTSA #: 11187231
mediumSTRUCTURE
Filed: Aug 2018

Open the liftgate with hands free to load groceries into car. As I load from cart to trunk the liftgate will automatically begin to close hitting me on the head. After getting hit it startles me so much not sure if it goes back up from the hitting motion or me pushing it or I have reached for the button to open it.

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NHTSA #: 11121710
mediumSTRUCTURE
Filed: Jul 2018

I am experiencing water stains on the a post on the driver's side after it rains. No dealer will look at the issue since the vehicle is out of the basic warranty.

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NHTSA #: 11112587
mediumSTRUCTURE
Filed: Jul 2017

Tl* the contact owns a 2017 ford escape. While driving 40 MPH or above, the contact heard a rattling sound coming from underneath the vehicle, and felt shaking. The vehicle was taken to bob tomes ford (950 s central expy, mckinney, tx 75070), but the cause of the failure could not be diagnosed.

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NHTSA #: 11003561
mediumSTRUCTURE
Filed: Jun 2017

My car was stopped on the property's driveway, transmission was in park. I was standing outside the car, and as I opened the driver's door to get in, the bottom corner of door gouged my lower left leg and peeled back a significant chunk of tissue.

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NHTSA #: 11000956
mediumSTRUCTURE
Filed: Mar 2017

Follow up to report 10959814. Vehicle dealer was able to replicate problem with door latch mechanisms. Dealer adjusted latches, no other condition with latches reported to customer at this time.

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NHTSA #: 10967789
mediumSTRUCTURE
Filed: Mar 2017

Front passenger door latch periodically does not close - making it impossible to securely close door. So far, it has corrected itself sometimes after one or two attempts and often after many more. So far, this has only happened when car was parked (not yet moving).

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NHTSA #: 10960151
mediumSTRUCTURE
Filed: Mar 2017

Door latch handles on all exterior door positions do not return to the 'home' position, possibly due to a weak or poorly adjusted latch handle spring or other part of the mechanism. When in this position it is possible to push the door open without touching the release handle for the door latch(es).

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NHTSA #: 10959814
mediumSTRUCTURE
Filed: Jan 2017

Tl* the contact owns a 2017 ford escape. While driving 15 MPH, the front passenger side door opened without warning. The vehicle was taken to be diagnosed, but was not repaired.

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NHTSA #: 10940210
lowSTRUCTURE
Filed: Feb 2026

The paint along the windshield columnS and rear tailgate are flaking off in large sections. This is causing premature rusting which is left to a consumer to absorb the cost of an entire paintjob, can lead to lack of action causing structural integrity issues.

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NHTSA #: 11714908
lowSTRUCTURE
Filed: Sep 2024

White pearl paint is pealing from around the windshield. The bare metal of the frame is exposed. A local body shop reported the issue may be related to the windshield and could be a safety issue with the windshield getting loose.

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NHTSA #: 11612516
lowSTRUCTURE
Filed: Jun 2024

My blue Ford Escape has paint peeling near the left and right edge of the windshield area. This was first noticed in 2022. As of 2024, more paint is peeling.

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NHTSA #: 11593117
lowSTRUCTURE
Filed: Jun 2022

The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed.

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NHTSA #: 11470626
lowSTRUCTURE
Filed: Jan 2022

Tailgate lowers on its own without stopping on contact. Also does not beep.

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NHTSA #: 11446848
lowSTRUCTURE
Filed: Jul 2021

There are thousands of complaints regarding this vehicle year and model paint pealing around the windshield. First it was my left and now its my right. This is a known issue with Ford!

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NHTSA #: 11425210
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: May 2021

The rear hatch tailgate does not release open or close properly. It indicates that the hatch is open.

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NHTSA #: 11415049
lowSTRUCTURE
Filed: Mar 2021

Have a 2017 ford escape and noticed the paint was peeling around the windshield.after investigating there are several complaints for the exact same thing.ford will not take responsibility for this because it's safety issue,so they won't recall it.I have only had my car a year this month it seems also to happen to ford escapes that are white or blue in color.paint on a vehicle should last for the life of the car.

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NHTSA #: 11400227
lowSTRUCTURE
Filed: Feb 2021

The paint is peeling next to the windshield on driver's side post a. The paint is not even sticking to the vehicle in this area

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NHTSA #: 11395962
lowSTRUCTURE
Filed: Dec 2020

Paint peeling from the windshield pillar on the driver's side. Paint peeled off in a 6" x 1" flake. This seems to be a very common problem.

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NHTSA #: 11385636
lowSTRUCTURE
Filed: Dec 2020

Paint on drivers side windshield frame flaked off in a 6"x1" chunk. This 2017 ford escape se has 31,000 miles on it and is always garaged. No hail or heavy rain prior to the flaking.

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NHTSA #: 11384415
lowSTRUCTURE
Filed: Nov 2020

Paint peeling off . 2017 with 27.000 miles. Bought in 2016 in novbemer.

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NHTSA #: 11373123
lowSTRUCTURE
Filed: Nov 2020

Paint is delaminating on windshield pillar. Peeling off in sheets. No body work or windshield replacement has been done.

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NHTSA #: 11372743
lowSTRUCTURE
Filed: Oct 2020

Lift gate keeps opening. It is closed but shows open and opens when driving. In motion sitting still.

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NHTSA #: 11362655
lowSTRUCTURE
Filed: May 2020

The paint on my lighting blue ford is peeling off near the windows. There appears to be nothing under the paint. It is peeling off in sheets.

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NHTSA #: 11324400
lowSTRUCTURE
Filed: May 2020

Paint is peeling off at the perimeter of the windshield.

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NHTSA #: 11323994
lowSTRUCTURE
Filed: Jun 2019

Rear tailgate is going out of alignment and ford wants to charge me a few hundred dollars to get fix and my vehicle has never been in a wreck.

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NHTSA #: 11222781
lowSTRUCTURE
Filed: Jan 2019

All doors will not latch automatically. When opening from the outside the latch will remain extended and not spring back into place. If unnoticed when you get into the seat and close the door it will either bounce back or seem to be closed only to open with a small amount of pressure against it.

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NHTSA #: 11171241
lowSTRUCTURE
Filed: Apr 2017

Seems that the paint chips very easily/// also the ford emblem somehow broke // just notice chips while watching car.

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NHTSA #: 10981114
lowSTRUCTURE
Filed: Oct 2016

Several times after pulling the exterior door handle to open the door and get in after the car has been parked, the exterior door handle has stuck in the open position, so that when you get inside and try to shut the door, the door does not latch shut and the door is not securely closed though you may think it is.

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NHTSA #: 10915140

Other 2017 Ford Escape Issues