2014 Ford Escape Cruise Control Problems
18 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (18)
The ABS, Anti-lock braking sytem symbol came on about 3 or 4 months ago. Other symbols that came on were the brake system (circle with exclamation point in it), the red word "brake", the stability control light, and the speedometer stopped working/ The information display stopped working. We have taken the car to three local Ford Service departments to have it checked only to be told the ABS part is on back order. Furthermore, I've read that the brakes could be compromised. No Speedometer or display functions is dangerous. The only receipt I have tells me it is the ABS module that is on back order.
The contact owned a 2014 Ford Escape. The contact stated while driving at approximately 3 MPH, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. The contact stated that the vehicle was moving at approximately 45 MPH and it continued to accelerate. The contact stated that the vehicle drove into a field, she turned the vehicle to the left to avoid crashing into a large rock. The contact stated she crashed into the rock with the right front end and bumper. The contact stated that the car was still accelerating as if she was depressing the accelerator pedal. The contact stated she was depressing the brake pedal and the vehicle was not stopping. The contact stated she crashed through a guard rail and crossed a four-lane road. The contact stated that she turned the vehicle and re-crossed the four lanes and crashed through a wooden fence. The contact stated that she was turning the steering wheel left and returned to the parking where she was able to stop the vehicle. The contact stated that she had not noticed any warning lights. The police were on the scene and filed a report. The contact was not injured. The contact stated that the vehicle was towed to an impound lot and was declared a total loss by the contact's insurance. The manufacturer was informed of the failure. The failure mileage was approximately 109,000.
Transmission fault error code. The transmission is not shifting into gear whether I am trying to go forward or backwards. I have been stranded twice within the last six months because of this issue.
The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal, the vehicle reversed without warning. In addition, the RPM was fluctuating. The vehicle was taken to the dealer and the contact was informed that there were no open recalls on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,875.
SHIFTER CABLE BROKE. WOULD NOT ALLOW TO SHIFT IN ANY GEAR. THIS HAS RECALLED ON SEVERAL THOUSAND VEHICLES, UNFORTUNATELY MY VIN # WAS NOT HONORED. ALSO BRAKE BOOSTER HAS FAILED. THIS IS RIDICULOUS.
AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.
OVER THE PAST FEW MONTHS MY CAR HAS STARTED TO LOOSE POWER AND CUT OFF RANDOMLY. I WAS OUT ON DECEMBER 26, 2019 AND MY VEHICLE CUT OFF 4 TIMES. LUCKILY I WAS NOT IN HEAVY TRAFFIC SO I DID NOT GET INTO AN ACCIDENT. I HAVE TO RESTART THE CAR EACH TIME. WHEN I CALLED FORD MOTOR COMPANY ON DECEMBER 23, 2019 TO REPORT WHAT WAS HAPPENING, I WAS TOLD I WOULD HAVE TO PAY $125 FOR A DIAGNOSTIC TO BE RAN ON THE VEHICLE AND WOULD BE RESPONSIBLE FOR APPLICABLE REPAIRS DUE TO THEIR BEING NO OPEN RECALLS REGARDING GAS PRESSURE. THIS ALONE MAKES THE VEHICLE UNSAFE TO DRIVE ON THE HIGHWAY.
I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.
TRANSMISSION HAS A HARD SHIFT FROM TIME TO TIME MAKING IT FEEL LIKE THE ENGINE IS JUST GOING TO FALL OUT. IT DOES NOT HAPPEN DURING A SPECIFIC OCCURRENCE BUT IT SEEMS AS IF THE TRANSMISSION IS DELAYED GOING GEAR TO GEAR WETHER IT BE FROM PARK TO REVERSE TO DRIVE, OR FROM GEARS 1-5
VEHICLE WAS BEING DRIVEN APPROXIMATELY 65 MPH ON A HIGHWAY IN MODERATE TRAFFIC AT THE TIME OF THE INCIDENT. ROAD CONDITIONS WERE DRY, OUTSIDE TEMPERATURE WAS COLD (<32 DEGREES F). VEHICLE WAS BEING DRIVEN ON A ROUTE THAT IS OFTEN DRIVEN WITH THIS VEHICLE. VEHICLE HAS APPROXIMATELY 40K MILES WITH NO KNOWN MECHANICAL PROBLEMS. DRIVER ROUTINELY USES CRUISE CONTROL ALMOST EVERY TIME THE VEHICLE IS DRIVEN. IN THIS INSTANCE, DRIVER ATTEMPTED TO ENGAGE CRUISE CONTROL AND THE CONTROL ENGAGED FOR ONLY 1 SEC BEFORE AUTOMATICALLY DISENGAGING. DRIVER ATTEMPTED THIS THREE MORE TIMES TO THE SAME EFFECT. AT THE SAME TIME AS THIS CRUISE CONTROL MALFUNCTION, THE DRIVER WAS RECEIVING A CELLULAR CALL ON AN IPHONE 6, SERVICE WITH US CELLULAR. DRIVER DID NOT PICK UP THE PHONE BUT CONTINUED TO LET IT RING. THE IPHONE WAS SITTING IN THE DRIVERS LEFT FRONT PANTS POCKET. ON THE FOURTH ATTEMPT TO ENGAGE THE CRUISE CONTROL, IT FAILED AGAIN BUT AFTER ANOTHER 2 SECONDS, IMMEDIATELY ENGAGED WITHOUT INPUT FROM THE DRIVER. WHEN THE CRUISE CONTROL ENGAGED, IT ENGAGED AT 72 MPH, CAUSING SUDDEN, UNINTENDED ACCELERATION FROM APPROXIMATELY 67 MPH TO 72 MPH. DRIVER DISENGAGED CRUISE CONTROL AND THEN CONTINUED TO DRIVE NORMALLY. AT THIS TIME, THE IPHONE ALSO STOPPED RINGING. CONTINUED DRIVING SINCE THAT TIME - WITH NO ADDITIONAL CALLS RECEIVED ON THE IPHONE - HAVE NO HAD ANY FURTHER EFFECTS ON THE CRUISE CONTROL. UNKNOWN CAUSE FOR CRUISE CONTROL MALFUNCTION, BUT GIVEN THAT IT IS USED FREQUENTLY EVERY TIME THE CAR IS DRIVEN FOR COMMUTING WITHOUT PROBLEMS WITH THE EXCEPTION OF THIS INSTANCE, DRIVER SUSPECTS EMI/INTERFERENCE.
INSTRUMENT PANEL FLICKERS AND GOES BLACK. WE ARE TOLD THIS IS THE SOFTWARE UPDATE WHICH IS PART OF A RECALL. HOWEVER, THE RECALL DOES NOT COVER THIS DATE OF MANUFACTURE.
FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RISK OF OVERHEATING THAT CAN LEAD TO A FIRE" AM I REDUCING RISK ONLY? NOT ELIMINATING THIS RISK? IDID SOME RESEARCH, LEADING ME TO THIS COMPLAINT. I'M FINANCING THIS VEHICLE FOR $380/MTH & VERY UNHAPPY WITH THIS SITUATION & AM NOT SURE OF MY OPTIONS IF THERE IS NO RESOLUTION YET. I DO NOT WANT TO BREAK DOWN IN TRAFFIC AGAIN IF THERE IS A RISK OF REPEATING THE INITIAL INCIDENT, OR WORSE.
I EXPERIENCED ON THREE OCCASIONS THAT THIS VEHICLE MISFIRES, STUMBLES, SHUDDERS AND ALMOST SHUTS OFF UNDER HEAVY ACCELERATION WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY.THE LAST TIME THIS PROBLEM OCCURRED I WAS FORCED TO PULL ONTO THE BREAKDOWN LANE AND ALMOST CAUSED AN ACCIDENT DUE TO HIGHWAY TRAFFIC TRAVELING AT 70 MPH AND MY INABILITY TO ATTAIN A SUITABLE MERGING SPEED. I HAVE FURTHER OBSERVED THAT THIS SITUATION HAS ONLY OCCURRED AND COULD BE REPLICATED DURING RAIN AND HIGH HUMIDITY. THIS PROBLEM IS A DEFINITE SAFETY HAZARD THAT NEEDS TO BE ADDRESSED!
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT THIS. I'VE SCROLLED THROUGH ALL COMPLAINTS OF THIS MODEL YEAR AND I'VE SEEN THAT AT LEAST 50 PEOPLE ARE EXPERIENCING THESE PROBLEMS. FORD MUST FIX THIS (THAT MEANS ISSUE RECALLS!!!)!!!!! *TR
WHILE ACCELERATING TO PASS A SLOWER VEHICLE THE ENGINE STARTED STUMBLING AND WENT INTO SOME TYPE OF LIMP MODE AND LOST POWER. I HAD TO RAPIDLY PULL BACK INTO THE SLOWER LANE TO AVOID HAVING CARS BEHIND ME REAR-END ME. I STOPPED THE CAR, TURNED IT OFF , AND WHEN I RESTARTED THE CAR THE PROBLEM WAS GONE. I TOOK THE VEHICLE TO A FORD DEALER BUT THEY STATED THERE WAS NO ERROR CODES STORED IN THE ECU SO THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM. THEN A FEW MONTHS LATER IT HAPPENED AGAIN JUST LIKE BEFORE- I WAS PASSING A SLOWER VEHICLE AND SUDDENLY THE CAR WENT INTO A LIMP MODE AND I LOST POWER AND HAD TO QUICKLY PULL BACK INTO THE SLOW LANE TO AVOID HAVING CARS FROM BEHIND REAR-END ME. THIS TIME I HAD MY WIFE USE HER PHONE TO VIDEO THE ENGINE FAILURE LIGHTS ON THE DASH.AGAIN I HAD TO STOP MY CAR, TURN IT OFF, AND WHEN I RESTARTED THE CARS IT WAS OK. AND AGAIN I TOOK IT TO A DIFFERENT FORD DEALER, I SHOWED THEM THE VIDEO OF THE PROBLEM OCCURRING, BUT AGAIN THEY COULDN'T FIND AN ERROR CODE SO THEY SAID THEY COULD NOT FIX THE PROBLEM. MY WIFE IS AFRAID TO TAKE THIS CAR ON TRIPS BECAUSE SHE IS AFRAID THE PROBLEM WILL HAPPEN AGAIN AND SHE WILL BE REAR-ENDED. I DID SOME INTERNET RESEARCH ON THIS ISSUE AND THERE ARE NUMEROUS COMPLAINTS FROM OTHER DRIVERS DESCRIBING THE EXACT SAME PROBLEM. THE TWO FORD DEALERS WE TOOK THE CAR NEVER TOLD US THAT THIS IS A KNOWN PROBLEM AND THERE HAVE RECALLS FOR THE OLDER ESCAPES FOR THE SAME ISSUE. NHTSA CAN YOU HELP BEFORE SOMEONE GETS HURT. *TR
WE LEASED A 2014 ESCAPE IN MARCH OF 2014. FROM THE START IT HAS A PROBLEM ON ACCELERATION, IT WILL HESITATE AND ALMOST STALL WHEN PULLING OUT INTO TRAFFIC. THE HESITATION IS SPORADIC AS AT TIMES IT IS OK. WE NOTICE AT LOW SPEEDS AROUND 20 30 MPH WHEN ACCELERATING IT BUCKS, WILL NOT TAKE GAS. AT TIMES IT HAS BECOME SO FRUSTRATING I WILL STOP THE CAR AND RE START IF TRAFFIC PERMITS. THIS COULD BE A VERY UNSAFE CONDITION AS WE NEVER KNOW WHEN IT WILL DO IT. IT DOES IT USUALLY WHEN IT IS COLD HOWEVER IT HAS DONE IT AFTER DRIVING FOR HOURS, STOP FOR 15 MINUTES AND IT DOES IT THEN TOO. WE HAVE TAKEN IT TO THE DEALERSHIP BUT IT NEVER HAPPENS THEN. THIS IS CONSTANT AND ANNOYING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR