2014 Ford Escape Backup System Problems

Rear camera intermittently stopped working. This was recalled for other years of Ford Escape models, but (according to the dealer) not for the 2014 model year. This puts at risk the driver and others that we might not see (little kids in the neighborhood) when we are backing in or out of our driveway. We had this problem repaired at the dealership (because we're responsible adults) but think that it should have been covered by the recall of other model years.

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The message "Camera not Available" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse(R), the rearview camera image was flipped upside down. The contact stated that after a month, the camera failed and displayed a blank screen. The vehicle was taken to an independent mechanic where it was diagnosed that the rearview camera needed to be replaced. No further information was available. The manufacturer was notified of the failure. The failure mileage was 68,000.

The Backup camera very rarely works on my 2013 Escape and the current recall is 2015 and above! What about earlier?

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure limited the driver's visibility, preventing the safe operation of the vehicle. The message "Camera Unavailable - Please Contact Dealer” was displayed. The contact called the local dealer; however, the vehicle was not diagnosed or repaired. Most recently, the rearview camera displayed a pink screen and intermittently turned black. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 106,830.

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the rearview camera failed to display an image. Occasionally, the rearview camera displayed an upside-down image. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in an Extended Warranty coverage related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was 105,000.

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the rear camera was not displaying an image. The message the “Camera was Unavailable” was displayed. A dealer was contacted. The vehicle was taken to dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 125,000.

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the pedestrian alert system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 83,000.

The contact owns a 2014 Ford Escape. The contact stated while reversing, the back over prevention camera failed to function as intended with the back over prevention warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera system. The contact was informed that the back over prevention camera system needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,850.

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system on the rearview camera had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The rearview camera display a blue image, compromising the back-over prevention system. The message "Back up camera not available" was displayed. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure and provided the contact with a case number and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated an error message that the rear-view camera was unavailable was displayed. In addition, the rear-view camera screen occasionally displayed a blue screen or failed to activate. The vehicle was taken to the dealer where it was diagnosed with a failure of the back-over prevention camera system. The contact was informed that the back-over prevention camera system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse, the back over prevention display screen was black, with the message "Back Over Prevention Camera not Available" displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,400.

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse (R), the rear-view camera failed to work as intended. The contact stated that the message "Camera not Available at this time” was displayed on the instrument panel. The vehicle was taken to a dealer however, the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

The contact owns a 2014 Ford Escape. The contact stated while reversing, the rearview camera failed to display an image of the rear of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera was intermittently inoperable. There were no warning lights illuminated. The contact stated that the failure was related to Dealer Bulletin: 20C19. The local dealer was contacted and confirmed there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 25,000.

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact shifted into reverse; however, the rearview camera intermittently was upside down, flashed on and off, and then became dark. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was in reverse, the backup camera image was displayed upside down, creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure and informed the contact that a software update was needed to correct the failure. The vehicle was not yet repaired. The failure mileage was 200,000.

The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while shifted into reverse or while the vehicle was idling, there was a message displayed on the screen that the back over prevention screen feature was unavailable. An undisclosed dealer was notified of the failure and the contact was informed that there would be a cost for a diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was shifted into reverse, the rearview camera flipped upside down and displayed a distorted image. The contact stated that a message displayed on the screen "Unavailable". The vehicle was taken to the dealer where it was diagnosed; however, the contact was unsure what needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and transferred to the NHTSA Hotline. The failure mileage was approximately 74,000.

Anytime car is shifted out of Park or into Reverse, it pops up with a message on the dash saying the Parking Collision isnt working and the back up camera doesnt come on and the backup sensors no longer work either.

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera was intermittently inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that an unknown software needed to be updated; however, the vehicle was not repaired. The contact stated that the failure recurred and that the rearview camera was displaying the image upside down. The vehicle was then taken to Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), who confirmed the prior dealer's diagnosis of replacing the software. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN and was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 118,000.

The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

The back up camera work”sometime doesn’t work. When it will not work it will all the sudden go black screen, or reverse the image on the screen (Everything is upside down) or will go black with glitching lines.

Backup camera fails intermittently. Sometimes there will be a significant delay after shifting into reverse before the camera will appear. Camera may appear for a moment then the screen will go black and say Camera not available - contact your dealership. I have not been able to determine cause or related variables.

Rear view camera not operational and working intermittently with distortion.

The contact owns a 2014 Ford Escape. The contact stated while reversing at approximately 2 MPH, the Back Over Prevention camera failed to function as needed and there was no audible sound to indicate that the feature was operative. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that an audio control module (ACM) and the Accessory Protocol Interface Module (APIM) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 69,303.

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera intermittently failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 123,000.

The contact owns a 2014 Ford Escape. The contact stated while reversing the vehicle at approximately 3 MPH, the backup camera would show as "camera not available" or the camera would start pixilating and go blank. The contact stated no other warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a module for the "blue tooth/hands free" phone system needed to be replaced. The vehicle was repaired but the failure on the camera was still recurring. The contact researched a recall that could be related to her failure, NHTSA Campaign Number 22V082000 (Back Over Prevention). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000. The radio quit working as well as hands free and backup camera comes and goes when it wants. They thought the radio module might fix all of it but only radio and hands free. This car has always been serviced and repaired at Wehr Ford.

The contact owns a 2014 Ford Escape. The contact stated while reversing at approximately 2 MPH, the rear-view camera would malfunction and display a message "camera not available" also the camera image would display upside down on the monitor or was completely blank. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the Accessory Protocol Interface Module (APIM) needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to file a safety complaint. The failure mileage was approximately 136,000.

UNKNOWN. Often back up camera when using reverse in automatic transmission display goes blank or says camera not found Doesn’t work often dealer twice or more nothing found. Darn.

A recall was issued for back up camera malfunctions on Ford models under NHTSA Campaign Number: 20V575000. My Escape has the exact same issue with the back up camera as described in the recall. The camera intermittently goes out and a message appears on the screen that the back up camera is not available or it goes blank. I have had the dealership look at the camera twice in the past three years and each time they tell me there is not an issue with the camera that it functions as expected.

MY BACKUP CAMERA IS INTERMITTENTLY NOT FUNCTIONING. SOMETIMES IT WORKS FINE, OTHER TIMES IT SHOWS AN ERROR MESSAGE "REAR VIEW CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP". THOUGHT IT MIGHT BE FIXED BY THE RECENT RECALL BUT FOUND OUT IT ONLY COVERS 2020 MODELS.

BACK UP CAMERA IS BLURRY OR BLACK AT TIMES WHEN STILL OR MOVING. IT MAY START OUT ON WHILE BACKING UP THEN GO BLACK. IT HAS HAPPENED VARIOUS PLACES.

BACK UP CAMERA STOPPED WORKING PROPERLY ONLY AFTER 3 YEARS OF BUYING MY NEW 2014 FORD ESCAPE. IT ONLY WORKED INTERMITTENLY. I BROUGHT IT TO THE FORD DEALER IN SUNNYVALE FOR REPAIR UNDER WARRANTY BUT IT DECIDED TO WORK WHILE THERE SO THEY TOLD ME TO BRING IT IT WHEN IT WAS NOT WORKING. WHEN I FINALLY BROUGHT IT IN WHEN IT STOPPED WORKING THEY SAID IT WAS NO LONGER UNDER WARRANTY. THESE BACKUP CAMERA'S ARE DEFINITELY A PROBLEM ALL THE WAY BACK TO 2014. WHY ARE THEY ONLY RECALLING NEWER RECENT MODELS WHEN 2014 IS ALSO FAULTY?

MY FORD ESCAPE'S BACKUP CAMERA HAS GONE TO JUST COLORED BUBBLES! I HAVE A HARD TIME BACKING UP BECAUSE I CANT SEE WHAT'S COMING AND FEEL THIS IS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR CAMERA WENT BLACK OR DISPLAYED IMAGES BACKWARDS. THE CONTACT CALLED TOWN AND COUNTRY FORD OF NASHVILLE (LOCATED AT 101 ANDERSON LN, MADISON, TN 37115, (615) 865-1280) AND WAS INFORMED THAT THE REAR CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.