2014 Ford Escape Brakes Problems

The contact owns a 2014 Ford Escape. The contact stated that the local dealer sent a mobile mechanic to the residence to repair a bushing on the vehicle. The contact stated that the ABS warning light was illuminated. The vehicle was repaired, but the mechanic had forgotten to replace a tubing on the vehicle. The vehicle failed to start, and the contact's husband noticed that the tubing was disconnected. The contact's husband was able to attach the tubing, and the vehicle restarted. While her husband was driving the vehicle and making a turn, the vehicle stopped. The vehicle was restarted after several attempts. The contact stated that the transmission was slipping. Roadside Assistance was contacted and left the parking brake activated during towing. The vehicle was towed to the local dealer and several DTC were retrieved. The vehicle was not diagnosed or repaired. The contact called the customer service at the manufacturer, but no assistance was provided. The vehicle was taken to an independent mechanic who discovered an failure with the muffler. The failure mileage was approximately 115,000.

The contact's daughter owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact noticed that the brake pads were overlapping the top of the rotors. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, the braking system malfunctioned, and the brake pedal was very hard while pressed. The contact stated that the vehicle failed to slow or stop as needed. The contact used the parking brake to slow and eventually stop the vehicle. The vehicle was later towed to the local mechanic who diagnosed that the cam shaft vacuum pump had detached, causing the braking system to fail. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 108,000.

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. Additionally, while operating the vehicle, the ABS and Traction Control warning lights remained illuminated. Additionally, the 4WD and Hill Assist messages were displayed, and the functionality was disabled. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was 37,000.

The contact’s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. Several unknown warning lights started flashing. The contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. The contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed that the ABS, the ABS module, and the battery voltage had failed. The vehicle had not yet been repaired and remained with the dealer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 53,000.

I was driving on I95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. I had to veer off of I95 as far as I could with my breaks or gas working. Within 2 minutes my car was in complete flames. I was able to get my daughter and I out in time but everything in the car was demolished. Ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. The value of the items in the car totaled more than $5,000. My husband and I were forced to sell our other car in order to afford to buy a new car. Both of our cars were paid off.

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

At 60 mph without any warning my brakes failed, the brake pedal was really stiff and it took both my feet all of my strength and the emergency brake to get the car to stop, Had there been other cars in front of me I’m sure that I wouldn’t have been able to avoid a collision as the only other place to drive would have been a gully. After I removed the vacuum pump for replacement, I found that the coupler bolt was broken off in what I assume was the camshaft. I used an easy out kit to remove the coupler bold. Then replaced with a new one I ordered from the dealership and also replaced the vacuum pump also purchased through the dealership total cost was about $350-400

The mechanical brake booster is connected to the overhead cam on Fords Ecoboost engine. This part is a vacuum pump that is powered by the overhead cam shaft. Over time the vacuum pump begins to have issues and becomes increasingly harder for the cam to turn. As the vacuum pump slows, it causes the brakes to be less efficient and increases stopping distance. As the pump degrades, it eventually will fail and freeze up. When this happens, the internal connection to the overhead cam shaft shears off. This cause a complete loss of breaking power leaving only the emergency brake to stop the vehicle. It also drops the internal connectors from the vacuum pump into the motor which damages the motor to the point where the motor must be replaced at a very high cost (it exceeds $10,000). Fords warranty does not cover this design failure. Owners of these vehicles are forced to replace the motor at their own cost or to scrap the vehicle. I believe that ford was aware of the possibility of the mechanical vacuum pump failure when they tested the design on F150s. Ford made a design change on the F150s to an electric vacuum pump. This may have been due to the F150s use as work vehicle and as a towing vehicle which exasperated the issue. Please investigate this issue, I believe you will find many other people who have this same issue with the eco boost engine design.

I was on my way home, turned On my turn signal to turn left. Went to apply the brakes and they were very hard to push I was unable to stop for about a mile luckily there was no traffic ahead of me if there had I either would’ve gone off the road or hit someone. Finally when I came to a stop using both feet to apply pressure to the brake I finally stopped then drove about 5 miles an hour all the way home. After A lot of investigations online I narrow down that it was the brake booster vacuum pump. I ordered the part and when it arrived I proceeded to remove the old one when I did I found that the coupler was broken off inside the camshaft, I was able to get it out with an easy out kit so I ordered a new one of those from Ford dealerships. I have since replaced those items completed today but I have not test drivenñ

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THEY NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO B&B FORD LOCATED AT 10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WHO STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND INFORMED THE CONTACT THAT THEY WOULD FORWARD THE PAPERWORK TO NHTSA REGARDING THE MATTER HOWEVER, THAT WAS NEVER CONFIRMED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TRANSMISSION IS FAILING. I'M LITERALLY WAITING FOR IT TO DROP DEAD. WHEN DRIVING, THE VEHICLE HAS MULTIPLE HARD SHIFTS INTO DIFFERENT GEARS. THIS OCCURS NO MATTER WHAT GEAR IT GOES TOO. THE POWER ACTS LIKE IT WANTS TO GIVE UP AND ROCKS THE CAR BACK AND FORTH WHILE ACCELERATING AND SHIFTING GEARS. SOMETIMES THE SHIFT DOESN'T EVEN OCCUR. MOVE THE PRNDL LEVER TOO FAST FROM ANY SETTING, THE CAR MAKES A LOUD JERKING NOISE. ALSO WHEN PARKING ON ANY HILL WITH THE E-BRAKE ON, THE CAR MAKES A VERY LOUD NOISE SOUNDING LIKE THE BRAKES ARE GOING TO GIVEAWAY AND THE CAR MOVES. ITS BARELY NOTICEABLE, BUT I SAT IN THE CAR TO TEST IT , AND WHILE SITTING IN THE CAR YOU COULD TOTALLY TELL IT MOVED. IT DOES THIS 3 TIMES MINIMUM WHEN PARKED. *TR

VACUUM PUMP FAILED ON THE ENGINE CAUSING THE BRAKES BOOSTER TO FAIL INSTANTLY. LOST ALL BRAKE ASSIST AND HAD TO USE BOTH FEET WITH ALL THE PRESSURE I COULD MUSTER TO SAFELY STOP THE VEHICLE. VEHICLE IS OUT OF WARRANTY FOR ATTACHING PARTS, SEARCHED FOR PARTS. PARTS REQUIRED ARE VACUUM PUMP AND PUMP DRIVE COUPLING, COUPLER WAS SHEERED OFF CAUSING DAMAGE TO CAMSHAFT INTERNALLY. SEARCHED FOR PARTS CALL 5 DEALERS NATIONWIDE AND THEY ARE OUT OF STOCK, SEARCHED ALL OVER THE INTERNET. NO PARTS AVAILABLE IN THE WORLD. LOCAL FORD DEALER HAS 4 CARS IN SHOP WAITING ON PUMPS, PARTS WON'T ARRIVE FOR 30 DAYS. CALLED ANOTHER DEALER IN THE MIDWEST THAT SHOWED PARTS AVAILABILITY(6) ALL THOSE PUMPS ARE FOR ON-GOING REPAIRS IN SHOP AND NONE OF THEM ARE FOR SALE. THIS PUMP FAILURE IS DEADLY, DANGEROUS AND NOT BEING ADDRESS BY THE MANUFACTURER. PLUS EVEN TO REPAIR WITHIN 30 TO 45 DAYS I HAD TO USE A SALVAGE PART (I MAY HAVE BOUGHT THE ONLY ONE IN THE NATION) CALLED 12 SALVAGE YARDS AND THEY ARE OUT OF STOCK AS WELL. YOU CAN BE DRIVING ALONG AND THEN BAM. YOUR BRAKE ASSIST BOOST WILL BE GONE AND YOU DO NOT KNOW IT. LUCKILY I WAS ABLE TO GET THE VEHICLE SAFELY STOPPED. PART NUMBER IS BB5Z-2A451-C AND OTHER SIMILAR FORD VEHICLES AND EXPERIENCING THIS ISSUE WITH THE 2.0L ENGINE. THANK YOU.

BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK ORDER BECAUSE IT SEEMS EVERYONE'S HAS GONE BAD BUT NO RECALL. MY MECHANIC IS BAFFLED!!

AT AROUND 40K MILES I STARTED TO NOTICE PULSATING WHEN I APPLY THE BRAKES. MORE PULSATING THE HARDER BRAKES ARE APPLIED. AT SLOWER SPEED, NEAR STOPPING I CAN HEAR CLICKING SOUIND AS WELL IN THE BRAKES. AT 45K MILES THE REAR BRAKES AND "WARPED" ROTORS WERE REPLACED BY THE DEALER. THE FRONT BRAKES HAVE SUFFICIENT THICKNESS SO THEY DID NOT REQUIRE REPLACEMENT. BUT THE FRONT BRAKES CONTINUE THE PROBLEM OF PULSATING / VIBRATION UPON APPLYING THE BRAKES. THIS IS NOT NORMAL AND SHOULD NOT BE HAPPENING AFTER ONLY 40K MILES. DEALER SAYS IT IS NOT DANGEROUS AND WARPED ROTORS SHOULD BE REPLACED WHEN BRAKE PADS ARE REPLACED. I SHOULD NOT HAVE TO PUT UP WITH VIBRATION, NOISE AND INCONVENIENCE OF THIS PROBLEM. I DO MORMAL STREET AND HIGHWAY DRIVING.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE STATUS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED MINOR BRUISES AND SCRAPES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 06/23/17 *** CUSTOMER REQUEST IMMEDIATE DELETION OF COMPLAINT. *LJ *CN

MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS IS NOT FORD'S POLICY. DEALER SAID MAYBE I DO NOT DRIVE IT ENOUGH. I SAID THAN WHY AREN'T THE FRONT ROTORS THE SAME WAY. THIS FORD DEALER WAS HOFFMAN FORD IN HARRISBURG PA. I WENT TO ANOTHER DEALER AND HAD A DISCUSSION ABOUT MY BRAKE ROTOR PROBLEM. THAT DEALER STATED THAT MANY OF THE PARTS ARE MANUFACTURED OVERSEAS AND SOMETIMES THE ROTORS ARE NOT HARDENED ENOUGH. TO SATISFY THE CUSTOMER THEY WOULD HAVE PUT NEW ROTORS ON THE VEHICLE. MY CONCERNED IS A POSSIBLE RECALL SHOULD BE MADE ON THESE VEHICLES DUE TO A POSSIBLE SAFETY ISSUE I AM DEMANDING MY FORD ESCAPE HAVE NEW ROTORS ON THE REAR OF THE VEHICLE DUE TO LOW MILEAGE OF ONLY 3,200 MILES WHEN THE CAR WAS TAKEN INTO THE DEALERSHIP BECAUSE I TOLD THEM THE ROTORS ARE MOST LIKELY TOO SOFT AND THAT IS CAUSING THE PROBLEM. AGAIN, THEY REFUSED AND MACHINED THE ROTORS DOWN NOW I HAVE THE SAME PROBLEM WITH THE ROTORS. I ALSO ASKED THEM TO REPLACE THE BRAKE PADS BUT THEY REFUSED. ANY VEHICLE REPAIR SHOP KNOWS IF YOU MACHINE THE ROTORS YOU ALSO NEED TO REPLACE THE BRAKE PADS. I CONSIDER THIS A MAJOR SAFETY VIOLATION AND I ALSO WANT TO FILE A COMPLAINT AGAINST HOFFMAN FORD DEALERSHIP FOR FAILURE TO FOLLOW FORDS WARRANTY WORK. I BELIEVE CUSTOMERS ALL OVER THE COUNTRY ARE HAVING THE SAME ISSUE BUT FORD IS COVERING UP THE SOFT ROTOR PROBLEM DUE TO COST OF REPLACEMENT, YOU CAN CONTACT ME AT *** *******. THE PROBLEM WAS HEAR BY A PASSENGER IN THE BACK SEAT AS I WAS DRIVING FROM PITTSBURGH PA TO HARRISBURG PA, THE VEHICLE WAS IN MOTION. *TR

MY FORD HAD 3200 MILES ON THE CAR AND BOTH BACK BRAKE ROTORS HAD TO BE MACHINED. I WANTED NEW ROTOR AND BRAKES ON THE CAR BUT HOFFMAN FORD REFUSED TO PUT NEW ROTORS AND BRAKES ON THE VEHICLE. I THINK THE ROTORS ARE SOFT MATERIAL AND NOT HARDED ENOUGH FROM THE FACTORY. REMEMBER IT ONLY HAD 3200 MILES AND THIS SHOULD BE ON A RECALL LIST FOR POSSIBLE SAFETY VIOLATION AND EXTRA COSTS TO THE CUSTOMER. SOFT ROTORS FROM THE FORD MOTOR AND HOFFMAN FORD IN HARRISBURG PA COULD BE A NATIONAL SAFETY PROBLEM AND EXPENSIVE REPAIRS FOR VEHICLE OWNERS. I WILL GO TO THE NEW PAPER IF NOT CORRECTED. I WANT NEW ROTORS AND PADS ON MY CAR WHILR ITS UNDER BUMPER TO BUMPER WARRANTY 3 YEARS OR 36000 MILES.

AFTER ONLY 22,000 MILES, I HAD TO PAY FOR NEW PADS AND ROTORS ON THE REAR BRAKES. THE DEALER REPAIRED THE BRAKES BUT REFUSED TO COVER THE COST UNDER A WARRANTY CLAIM. THE SERVICE TICKET BLAMED THE FAILURE ON A "FOUND LEFT REAR INSIDE PAD METAL TO METAL, FOUND SLIDE RUSTED UP"!

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH GOING DOWN A HILL WITH THE BRAKES ENGAGED, THE BRAKE PEDAL WENT TO THE FLOOR AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE CRASHED INTO A GRANITE WALL AND ROLLED OVER LANDING IN AN UPRIGHT POSITION. THE CONTACT MENTIONED THAT ONLY THE SIDE AIRBAGS DEPLOYED. NO POLICE REPORT WAS FILED. THE CONTACT WAS SORE BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE HAD NOT BEEN REMOVED FROM THE PROPERTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

THE VEHICLE BRAKES HAD BEEN MAKING A GRINDING NOISE, SPECIFICALLY WHILE BACKING UP. AFTER A TRIP TO THE DEALER THEY STATED THERE WERE NO ISSUES. A FEW MONTH LATER (AT NIGHT) THE VEHICLES BRAKES BECAME GRABBY, GRINDING, AND SQUEALING, CAUSING THE ABS SYSTEM TO ACTIVATE THINKING THE VEHICLE TIRES WERE LOCKED UP AND SLIDING. THE VEHICLE THEN SLID OFF THE ROAD. I INSPECTED THE BRAKES THE FOLLOWING MORNING AND FOUND THAT ROTORS WERE HEAVILY DAMAGED WITH GOUGES AND GROOVES. THEY LOOKED AS THOUGH THEY HAD 60K MILES ON THEM IN-LIEU-OF THE ACTUAL 11,454, AND AS THOUGH THE PADS WERE WORN AND HAD DAMAGED THE ROTORS. THE PADS ACTUALLY SHOWED LITTLE TO NO WEAR HOWEVER THE ROTORS HAD SEVERE PREMATURE DAMAGE. THE DEALER RELUCTANTLY CHANGED THE ROTORS AND PADS. THIS SEEMS TO ME TO BE EITHER AN ENGINEERING ISSUE OR BAD PARTS, RESULTING IN PREMATURE PARTS FAILURE. THIS ISSUE CAN LEAD TO BRAKE FAILURE AND A CATASTROPHIC ACCIDENT. *TR

A WARNING MESSAGE CAME ON SAYING THAT THE BRAKE FLUID WAS LOW, AND THAT I NEEDED TO TAKE THE CAR TO A DEALER. I DROVE HOME, A SHORT DISTANCE, AND DECIDED TO CHECK THE FLUID MYSELF. WHEN I OPENED THE HOOD I FOUND THE BRAKE FLUID RESERVOIR SITTING ON TOP OF THE ENGINE TIPPED DOWN SO THAT FLUID WAS NOT AVAILABLE TO THE BRAKE LINES. THERE WAS SOME FLUID LEFT BUT MOST HAD BEEN LOST. THE WARNING CAME ON WITHIN A FEW 100 YARDS OF MY HOME, IF I HAD BEEN ON A TRIP OR AT HIGHWAY SPEEDS THIS COULD HAVE BEEN VERY BAD. THE CAR WILL GO TO A DEALERSHIP TOMORROW. *JS

CAR IS FOR MY WIFE'S USAGE MAINLY. I DROVE THE CAR A FEW DAYS LATER AND NOTICED THAT THE BRAKE PEDAL IS: TOO HIGH, (TOO CLOSE TO DRIVER'S REACH (FOOT), TO SMALL ANT TOO CLOSE TO THE ACCELERATOR PEDAL. WHEN YOU SHIFT YOUR RIGHT FOOT FROM ACCELERATION TO BRAKING, I TOUCH THE SIDE OF THE BRAKE RUBBER PAD MANY TIMES AND NEED TO MAKE SURE I AM FULLY ON THE BRAKE PAD. THE PREVIOUS CAR WAS A 2012 FORD ESCAPE. NO PROBLEMS LIKE THIS. WE HAD MANY OTHER VEHICLES AND NEVER HAD THIS SITUATION. I AM 5' 10" 175 LBS., AND NEVER DRIVE CLOSE TO THE STEERING WHEEL. I HAVE CALLED FORD M. C. AND NO HELP OR CONCERN. THE SELLING DEALER SAYS THAT THEY CAN NOT DO ANYTHING....I AM FIRMLY CONVINCED THAT THE CAR DESIGNERS CAN MAKE A QUICK CHANGE TO CORRECT THIS PROBLEM. HOW MANY ACCIDENTS COULD BE PREVENTED ? OTHER PERSONS AGREE WITH THIS PROBLEM.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WOULD MAKE A GRINDING NOISE WHENEVER THE BRAKES WERE ENGAGED. THE CONTACT STATED THAT WHEN THE ENGINE WARM THE NOISE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 6,352.