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2017 Ford Edge Body & Structure Problems

22 owner-reported body & structure complaints from NHTSA data

22
Complaints
1
Recalls
Jan 2019Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Body & Structure Recalls (1)

RECALLCampaign #17V205000

STRUCTURE:BODY:ROOF AND PILLARS

Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."

Fix: Ford will notify owners, and dealers will repair the windshield header, free of charge. The recall began May 18, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 17C05.

Owner Complaints (22)

criticalSTRUCTURE
Filed: Jul 2025

My 2017 Ford Edge Sport has the exploding Panoramic moonroof. The first incident - the car was parked and the front movable glass panel was cracked (see picture 1). No objects hit the glass.

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NHTSA #: 11674287
criticalSTRUCTURE,SERVICE BRAKES
Filed: Jan 2019

Living in colorado it get very cold at times. A gap at the front edge of the rear wheel well opening allows melted snow or ice to get into the area and under the rear doors. The liquid re-freezes and seals the door shut.

NHTSA #: 11165825
highSTRUCTURE,SERVICE BRAKES,ENGINE
Filed: Jun 2022

Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing.

NHTSA #: 11470353
highSTRUCTURE
Filed: Dec 2021

While driving on August 8, 2021, I heard a pop on my 2071 Ford Edge panoramic tempered glass roof. I subsequently found a crack/break when I was cleaning the glass roof. I notified the Ford Dealership (FD) (Lithia Ford of Fresno California) on my next oil change on December 15, 2021.

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NHTSA #: 11444496
mediumSTRUCTURE
Filed: Apr 2024

The contact owns a 2017 Ford Edge. The contact stated that while the rear liftgate was opened, a chime sounded and the the liftgate close unintendedly. The contact stated that the failure recurred intermittently.

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NHTSA #: 11584065
mediumSTRUCTURE
Filed: Nov 2023

The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, there was a loud bang and the contact saw broken glass entering the interior of the vehicle. After a visual inspection of the exterior of the vehicle, the contact became aware that the sunroof glass had shattered.

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NHTSA #: 11555532
mediumSTRUCTURE
Filed: Nov 2022

The contact owns a 2017 Ford Edge. The contact stated while her husband was removing items from the truck, the contact heard a dinging sound from the vehicle followed by the hatchback of the truck closing. The contact’s husband was able to move out of the way.

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NHTSA #: 11495271
mediumSTRUCTURE
Filed: Jul 2022

The contact owns a 2017 Ford Edge. The contact stated that the liftgate would independently close whenever opened. The contact had spoken to the dealer however, the vehicle was not diagnosed or repaired.

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NHTSA #: 11475919
mediumSTRUCTURE
Filed: Apr 2022

The contact owns a 2017 Ford Edge. The contact stated that the panoramic sunroof cracked and shattered. The contact stated the failure was noticed when the vehicle was being cleaned.

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NHTSA #: 11461483
mediumSTRUCTURE
Filed: Jul 2021

2017 ford Edge Rear panoramic glass randomly cracked while parked. Took to dealer they said it was stress cracks that it would cost approximately $1800.00 to replace. Car has 37,000 miles and is out of warranty.

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NHTSA #: 11426988
mediumSTRUCTURE
Filed: Nov 2020

Spontaneous cracks appeared in the movable and fixed panes of glass in the panorama sunroof. No rock or gravel impact. There are numerous examples of this issue documented in photos on the internet.

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NHTSA #: 11375632
mediumSTRUCTURE
Filed: Sep 2017

I opened the electric liftgate and was in the process of placing a wheelchair into the back compartment when the hatch decided to close automatically. The liftgate struck me on the head and continued to push me down. I had to push on the liftgate as hard as I could to get it to reverse.

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NHTSA #: 11021852
mediumSTRUCTURE
Filed: Jun 2017

Tl* the contact owns a 2017 ford edge. While driving unknown speeds and when the vehicle was parked, the liftgate would not close and the liftgate warning indicator illuminated. The vehicle was taken to a local dealer (ford of kirkland located at 11800 124th ave ne kirkland, wa 98034 888-902-1374) where it was diagnosed that it was a design flaw.

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NHTSA #: 11000305
lowSTRUCTURE,UNKNOWN OR OTHER,VISIBILITY
Filed: Feb 2024

The panoramic roof has a stress crack. We went on vacation in our other vehicle. The Ford Edge was in my garage that June when we went.

NHTSA #: 11571474
lowSTRUCTURE
Filed: Oct 2021

Sunroof cracked for no reason

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NHTSA #: 11437609
lowSTRUCTURE
Filed: May 2021

We are having an ongoing issue with the tailgate malfunctioning of our 2017 Ford Edge Titanium. The tailgate will suddenly will not open for no reason after pushing the remote as well as the button on the hatch . We have tried resetting it on the menu and it will work for a while and then won’t open again.

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NHTSA #: 11418160
lowSTRUCTURE
Filed: Oct 2020

Sunroof broken upon purchase, broke another in transport, broke another putting in, finally got an unbroken one, by then it was summer and kept it closed, when I opened it the 4th panoramic sunroof was broke in same place. Robert's in pryor refuse to fix it!

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NHTSA #: 11365619
lowSTRUCTURE
Filed: Jan 2020

My vehicle was parked. I used the auto start. Let it run for 2 minutes or so.

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NHTSA #: 11300674
lowSTRUCTURE
Filed: Dec 2019

The stationary sunroof panel cracked but there is no impact damage. Appears just to have cracked. Because there was no impact, I'm unsure of specifically when this happened, just noticed it when I opened I opened the sunroof last time.

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NHTSA #: 11292264
lowSTRUCTURE
Filed: Dec 2019

The tail light reflector has major condensation problems. This problem is causing water to sit and over time algae has formed. This appears to be a common problem among 2015-2018 ford edge models.

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NHTSA #: 11288300
lowSTRUCTURE
Filed: Aug 2018

The rear lift gate latch on our vehicle is unsafe. There is no method of unlocking / unlatching the lift gate if the driver is inside the vehicle. Our owner's manual chapter on manually operated lift gate operation, page 68, states that the vehicle should be equipped with two methods of unlatching.

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NHTSA #: 11123015
lowSTRUCTURE
Filed: Jul 2018

Tl* the contact owns a 2017 ford edge. The contact stated that the rear cargo door became ajar and opened independently. The contact stated that there was no audible or visual warning of the door being ajar.

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NHTSA #: 11113047

Other 2017 Ford Edge Issues