2011 Ford Edge Seats Problems

THE DRIVER'S SEAT HAS STARTED COMING FORWARD DURING MODERATE TO SUBSTANTIAL BRAKING, AND BACKWARDS DURING SIMILAR ACCELERATION.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP ABRUPTLY, THE FRONT DRIVER'S SEAT FRACTURED, FELL FORWARD, BACKWARDS, AND THEN LAYED DOWN FLAT. THE VEHICLE WAS TAKEN TO MIKE BROWN FORD (866-562-7500, LOCATED AT 4950 E U.S. HWY 377, GRANBURY, TX 76049) WHERE IT WAS DIAGNOSED THAT THE BOTTOM OF THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

WHEN ACCELERATING, YOU CAN FEEL THE DRIVERS AND/OR PASSENGER FRONT SEAT SHIFT BACKWARD. WHEN STOPPING, YOU CAN FEEL THE DRIVERS AND/OR PASSENGER FRONT SEAT SHIFT FORWARD. I HAVE QUESTIONED THIS AT THE DEALERSHIP WITHOUT RESOLUTION. I CAN'T FIND ANYTHING THAT WILL ALLOW ME TO TIGHTEN DOWN THE SEATS. I DON'T FEEL THIS EXTRA PLAY IN THE SEAT IS SAFE IN THE EVENT OF A WRECK.

ON JUNE 24, 2015 THE DEALERSHIP SERVICE DEPARTMENT HAD TO REPLACE THE SEAT TRACK ON THE DRIVERS SIDE. IT WAS STUCK IN THE UP POSITION AND WOULD GRIND WHEN YOU TRIED TO MOVE IT WITH THE POWER SWITCH. NOW 2/1/2018 THE DRIVERS SIDE SEAT IS NOT SECURE AND IT ROCKS WHEN YOU ACCELERATE AND BRAKING. FORD SERVICE DEPARTMENT INFORMED ME TODAY THAT THE TRACK NEEDS TO BE REPLACED AGAIN. COST TO ME WOULD BE $1,640.00. A QUICK SCAN OF THE "FORD EDGE FORUM" INDICATED AT LEAST 18 REPORTS OF THE SAME PROBLEM. TO ME THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE FIXED BY THE FORD MOTOR COMPANY. I SPOKE WITH FORD'S CUSTOMER RELATIONS DEPARTMENT THIS MORNING 2/1/2018 AND THEY ASSIGNED A CASE NUMBER AND WILL LET ME KNOW WHAT FORD WILL DO PROVIDE ASSISTANCE IN THE REPAIR OF THIS PROBLEM. A SOLUTION BY FORD SHOULD BE FOUND AND A RECALL SHOULD GO OUT TO FIX THIS PROBLEM ONCE AND FOR ALL.

THE FRONT SEAT IS TIGHT AND HAD A DEALER TO CHECK THAT BUT WHEN U ACCELERATE THE SEAT JUMPS BACKWORDS AND WHEN YOU BRAKE THE SEAT JUMPS FORWARDS. THE SEAT TRACK IS BAD. AFTER READING ONLINE ALOT OF PEOPLE ARE HAVING THIS ISSUE.

DRIVERS SEAT ROCKS BACK AND FORTH DURING ACCELERATING AND DECELERATING AT SPEEDS. CREATES AN UNEXPECTED ACTION THAT CAUSES DISORENTATION DURING DRIVING. CAN CAUSE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THREE CHILD RESTRAINT SEAT LATCH ANCHORS IN THE REAR SEAT AREA. THE SEAT WITH THE ONE ANCHOR INSTALLATION PREVENTED A CHILD SEAT TO BE POSITIONED IN THAT SPECIFIC SEAT. THE CONTACT WAS DISPLEASED TO KNOW THAT THE VEHICLE WAS NOT DESIGNED FOR TWO REAR FACING CHILD RESTRAINT SEATS TO BE POSITIONED IN DIFFERENT REAR SEATS AT THE SAME TIME. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WERE CERTAIN MODELS DESIGNED WITH FOUR REAR SEAT LATCH ANCHORS. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. ...UPDATED 08-10-12 *BF UPDATED 08/14/2012 *JS.

THE HEAD RESTS ON THE NEW FORD EDGE THAT I RECENTLY PURCHASED ARE SO LARGE AND LEAN SO FAR FORWARD THAT THEY MAKE IT VERY UNCOMFORTABLE AND DANGEROUS TO DRIVE. THEY ARE SO BAD THAT SOME OWNERS OF NEW FORD PRODUCTS ARE JUST REMOVING THE HEAD RESTS CREATING A REAL SAFETY HAZARD . I HAVE CONTACTED FORD SEVERAL TIMES WITH OUT SATISFACTION. OUR LOCAL POLICE DEPARTMENT HAS REMOVE THE HEAD RESTS FROM THER NEW EXPOLORER. DO WE WAIT UNTIL SOMEONE GET HURT OR KILLED OR DO WE TAKE A VERY HARD LOOK AT THEM NOW? I HAVE TRIED TO REVERSE MINE BUT THEN YOU JUST AS WELL REMOVE THEM. I TRIED SWITCHING WITH THE REAR SEAT AND THEY WONT INTERCHANGE. I AM JUST ASKING THAT YOU TAKE A GOOD LOOK AT THEM AND MAKE A DECISION. *TT