2011 Ford Edge Latches & Locks Problems

The contact owns a 2011 Ford Edge. The contact stated that the “Driver's Door Ajar” warning light was illuminated even though the door was securely closed and locked. The vehicle was taken to the dealer, who diagnosed that the door latch had failed and needed to be replaced. The vehicle was repaired. The contact stated that approximately one year later, the failure reoccurred with the passenger’s side door. The warning light caused the interior light to remain illuminated and the alarm to activate intermittently. The vehicle was returned to the dealer who diagnosed the vehicle and determined that the door latch on the passenger’s side door had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver's side door, the "Door Ajar" message was displayed, and the interior lights remained illuminated. The contact was concerned that the front driver's side door might open while driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,000.

The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed, the driver’s side front door swung open independently and she had to hold the door shut while driving. The door failed to remain closed. The contact was able to safely drive home. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.

The contact owns a 2011 Ford Edge. The contact stated while driving 60 mph, the tailgate ajar warning light illuminated. The contact pulled over to the side of the road and checked and saw that the tailgate was closed. The contact opened and then closed the tailgate, re-entered the vehicle however, the warning light reappeared. The contact stated that occasionally, the tailgate would unlock inadvertently. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 180,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ALARM INDEPENDENTLY ACTIVATED DUE TO THE PASSENGER'S SIDE DOOR BEING AJAR. THE CONTACT RECEIVED A FIELD SERVICE ACTION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES) FROM THE MANUFACTURER AS PART OF A CUSTOMER SATISFACTION PROGRAM. LEVITTOWN FORD LOCATED AT 3195 HEMPSTEAD TPK, LEVITTOWN, NY11756, AND WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FIELD SERVICE ACTION WAS SPECIFIC TO THE DRIVER'S DOOR AND NOT THE PASSENGER'S DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT BECAME AWARE THAT THE DRIVER'S DOOR OUTER DOOR HANDLE WAS FRACTURED. THE CONTACT MODIFIED THE DOOR HANDLE WITH DUCT TAPE TO BE ABLE TO LOCK AND UNLOCK THE DOOR. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER 10V516000 (LATCHES, LOCKS, LINKAGES) HOWEVER, THE FRACTURED DOOR HANDLE WAS NOT COVERED. THE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR WAS FAULTY AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 110,000. *TT UPDATED 8/20/18*JB

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO LATCH AND REMAIN CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, ALL FOUR DOORS UNLOCKED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SHAMALEY FORD IN EL PASO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF, WHICH DRAINED THE ELECTRICAL POWER. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE DOOR WAS CLOSED. THE INDEPENDENT MECHANIC WHO SOLD THE VEHICLE TO THE CONTACT DID NOT PERFORM DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THERE WAS A MANUFACTURER CAMPAIGN TO SERVICE THE VEHICLE OR A SOLUTION TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. UPON STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND CHIMED. THE CONTACT ATTEMPTED TO LOCK THE DOORS, BUT THE LOCKS FAILED. THE DEALER DIAGNOSED THAT THE LATCH MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR REMAINED OPEN AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED BY THE WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LATCH CORRECTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSOR WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN PARKING AND EXITING THE VEHICLE, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED AND WOULD ONLY GO OFF WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED EVEN WITH ALL THE DOORS CLOSED. IN ADDITION, THE DOOR DID NOT REMAIN LOCKED AFTER BEING LOCKED USING THE KEY FOB. THE CONTACT ALSO EXPERIENCED EXCESSIVE BATTERY DRAIN DUE TO THE FAILURE. THE CONTACT HAD POOR VISIBILITY DUE TO THE WARNING INDICATOR BEING ILLUMINATED UNTIL THE VEHICLE WAS OPERATED BETWEEN 25-30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ON THE FRONT DRIVERS SIDE FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,500.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CAUSED THE DOOR AJAR INDICATOR TO ILLUMINATE, ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT NOTICED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE FRONT DRIVER'S DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE WARNING LIGHT FOR THE DRIVER'S DOOR WAS ILLUMINATED, WHICH INDICATED THAT THE DOOR WAS NOT LOCKED DESPITE THE LOCKS BEING ACTIVATED. THE INTERIOR LIGHTING ALSO REMAINED ILLUMINATED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE DOORS. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO FUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL BY THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE REAR DRIVER SIDE DOOR DOME LIGHT REMAINED ILLUMINATED DUE TO THE FAULTY DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN STARTING THE VEHICLE AND DRIVING OFF AT APPROXIMATELY 10 MPH, THE DOORS WOULD NOT LOCK AND THE WARNING LIGHT ILLUMINATED. THE FRONT PASSENGER DOOR AND THE REAR PASSENGER DOOR WAS OPEN AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE BATTERY WAS DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED. THE MECHANIC STATED THAT BOTH SENSORS REQUIRED LATCH REPLACMENT. THE APPROXIMATE FAILURE MILEAGE WAS 72,993.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER STARTING THE VEHICLE, THE PASSENGER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOORS FAILED TO LOCK. DUE TO THE FAILURE, THE BATTERY WAS COMPLETELY DRAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH WIRE HARNESS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,948.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR REMAINED ILLUMINATED CAUSING THE VEHICLE DOORS NOT TO BE ABLE TO LOCK AND THE INTERIOR LIGHTS ILLUMINATED ON AND OFF, DRAINING THE BATTERY. IT WAS DIAGNOSED THAT THE SENSOR AND THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED ALTHOUGH THE DOORS WERE NOT OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED OVER NIGHT. AS A RESULT, THE BATTERY DIED. WHILE OPERATING THE VEHICLE, THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LATCH FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,795. UPDATED 09/14/15*LJ

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVENTED THE DOORS FROM LOCKING AND UNLOCKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY FAILED. THE FAILURE CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE AND PREVENTED THE DOORS FROM LOCKING. WHEN THE CONTACT ATTEMPTED TO FORCE CLOSE THE LOCKS, THEY POPPED BACK UP. THE MANUFACTURER STATED THAT THE FAILURE WAS LOCATED WITHIN THE FRONT DRIVER SIDE DOOR ON THE MASTER SWITCH. THE MANUFACTURER FURTHER STATED THAT THE DOOR LATCH ASSEMBLY WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN DISCOVERED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL BECAME DIFFICULT TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

FAULTY DOOR LATCH, CAUSES THE DOOR OPEN WARNING LIGHT TO STAY ON. HAD TO HAVE THE LATCH REPLACED TWO YEARS IN A ROW. *TR

THE DRIVERS SIDE DOOR LOCKING LATCH INDICATES THE DOOR IS STILL OPEN WHEN IN FACT THE DOOR THE CLOSED. THE DOME LIGHTS WILL NOT SHUT OFF, ALL DOORS WILL NOT AUTOMATICALLY LOCK WHEN PUT INTO DRIVE. THE DOOR HAS TO REPEATEDLY SLAMMED FOR THE SENSOR TO REALIZE IT'S CLOSED. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER ATTEMPTING TO CLOSE THE FRONT DRIVERS SIDE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT OCCASIONALLY THE DRIVERS DOOR WAS ABLE TO BE LOCKED HOWEVER THE DOOR UNLOCKED INDEPENDENTLY WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR SENSORS WERE MALFUNCTIONING AND THE DOORS WOULD LOCK INDEPENDENTLY. THE FAILURE WAS RECURRING OVER A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,467.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE AUTOMATIC DOOR SYSTEM WAS DEFECTIVE AND WOULD READ THAT THE DOOR WAS OPEN WHEN IT WAS CLOSED, AND READ THAT THE DOOR WAS CLOSED WHEN IT WAS OPENED. AS A RESULT, THE AUTOMATIC DOOR LOCK SYSTEM WOULD NOT ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,000. UPDATED 12/20/*CN THE DEALER REPLACED THE DOOR LATCH. UPDATED 12/16/13

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR HANDLE INSIDE OF THE DRIVER'S DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 35,538. UPDATED 12-30-13 *BF

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE DOOR LOCKS FAILED TO STAY LOCK AND UNLOCKED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 11/12/13*CN THE CONSUMER STATED THE DRIVER AJAR LIGHT STAYED ON CONSTANTLY. THEREFORE, THE DOORS WOULD NOT LOCK. ALSO, THE INTERIOR LIGHTS REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. UPDATED 11/19/13

MY DOOR LOCKS ON THE DRIVER'S SIDE OF MY 2011 FORD EDGE LIMITED MODEL ARE MALFUNCTIONING. WHEN YOU TRY TO UNLOCK THE DOOR EITHER WITH THE TOUCH DOOR SENSORS OR THE REMOTE, THE LOCKS SOUNDS LIKE A MACHINE GUN. ALSO, SOMETIMES THE DOOR WILL NOT LOCK. WHEN FORD WENT IN TO REPLACE THE LOCKING MECHANISM, THEY FOUND OUT MY DRIVER'S SIDE WINDOW IS STARTING TO CRACK FROM THE BOTTOM UP, SO THEY HAVE HAD MY CAR AT LEAST A WEEK NOW WAITING ON THE GLASS, WHICH IS APPARENTLY AN ISSUE THAT IS OCCURRING ON ALL OF THESE FORD EDGE VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE LIFT-GATE LOCK MALFUNCTIONED. AS A RESULT, ALL OF THE LIGHTS IN THE VEHICLE WERE ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 39,000.