MyCarTSB

2011 Ford Edge Fuel System Problems

40 owner-reported fuel system complaints from NHTSA data

40
Complaints
Jan 2020Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (40)

mediumFUEL SYSTEM, GASOLINE
Filed: Nov 2025

See attached document for complaint.

NHTSA #: 11700379
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2024

The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was unoccupied and parked inside the residential garage, there was a fuel odor entering the house. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a roll-over valve failure. The contact was informed that the roll-over valve needed to be replaced along with other unknown repairs. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA #: 11621017
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2022

Cel light and P0456 diagnostic reading indicates an EVAP leak. Large fuel leak discovered emanating from the fuel tank area when tank is at full. Fuel tank was removed and upon inspection it revealed the fuel tank had cracked at the top of the rollover valve just underneath a vent line. There is no recall for this fuel tank as there should be. A new fuel tank is ordered and awaiting delivery as there is no replacement part or means to install a new rollover valve. Cost of tank at discount is $1000. Photo of cracked area is attached.

NHTSA #: 11488913
mediumFUEL SYSTEM, GASOLINE
Filed: Feb 2022

Failed fuel tank. Noticed fuel like smell when starting car for two weeks but saw no indication of anything wrong. Last week fuel splashed out from underneath vehicle after pulling out of driveway leaving large puddle and stream of fuel. Visual assessment indicated fuel leakage from top portion of fuel tank. Contacted mechanic who removed tank to assess source of leakage and found issue to be damage at rollover valve and severe leakage. There were no warning lamps or messages indicating issue. Severe fire hazard putting safety of my family, self, and home at risk.

NHTSA #: 11451055
mediumFUEL SYSTEM, GASOLINE
Filed: Jun 2021

The contact owns a 2011 Ford Edge. The contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. The contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. The contact stated that the same failure had occurred years prior. The same dealer had performed an unknown repair to the vehicle however, the failure recurred. The manufacturer was notified of the failure and they informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 91,000.

NHTSA #: 11419670
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2021

PTU IS LEAKING I KNOW THERE WAS A RECALL FOR THE F-350S

NHTSA #: 11407071
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2021

THE ROLL-OVER VALVE ON THE TOP OF THE FUEL TANK CRACKED ALLOWING GAS TO ESCAPE WHEN THE TANK WAS OVER HALF FULL. THE ROLLOVER VALVE IS PART OF THE TANK ASSEMBLY AND CANNOT BE REPLACED BY ITSELF. I HAD TO PURCHASE A NEW TANK ASSEMBLY FOR $1300 PLUS LABOR.

NHTSA #: 11405761
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2021

FUEL LEAK. THERE ARE RECALLS FOR THE SAME PARTS ON THE 2012 AND 2013 FORD EDGE. JUST WANT TO GET MY EDGE FIXED SO IT DOES NOT CATCH FIRE

NHTSA #: 11387599
mediumFUEL/PROPULSION SYSTEM
Filed: Dec 2020

UPON FUELING OF VEHICLE A STRONG SMELL OF FUEL IS PRESENT AND AFTER PARKING OVERNIGHT A SIGNIFICANT PUDDLE OF FUEL IS DISCOVERED UNDER THE VEHICLE. THIS IS A SEVER ISSUE WHICH NEEDEDS TO BE RECALLED TO PREVENT A CATASTROPHIC EVENT.

NHTSA #: 11377723
mediumFUEL SYSTEM, GASOLINE
Filed: Aug 2020

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED UPON ENTERING HIS VEHICLE, HE SMELLED AN ABNORMAL ODOR OF GASOLINE AFTER REFUELING. THE CONTACT STATED THAT HE WENT INTO HIS GARAGE AND SAW A PUDDLE OF GASOLINE ON THE FLOOR. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC WHO ADVISED HIM TO REFILL THE FUEL TANK TO DETERMINE WHERE THE LEAK WAS COMING FROM. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND THE RESULT WAS A LEAKING SEAL BY THE ROLLOVER VALVE SENSOR. THE MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONTACT TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.

NHTSA #: 11349306
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2020

I HAVE BEEN SMELLING FUEL/GAS OR SULFUR LIKE SMELL IN MY SUV TOOK IT TO THE FORD DEALER IN RICHMOND, CA 3 TIMES STARTING IN APRIL 2017, JAN 2019 AND AGAIN SEPT 2019 FINALLY I WAS TOLD I NEEDED A PTU UNIT EACH TIME I TOOK IT NEED THEY COULD NOT LOCATE THE PROBLEM. IT HAS BECOME VERY BAD AND MORE OFTEN MY CAR DOES NOT LEAK GAS. I AM REALLY CONCERN BECAUSE NOW I HAVE TO TAKE MY GRANDDAUGHTER TO SCHOOL PLUS I AM OVER 70 YRS AND WORRY IF SOMEONE RUNS INTO ME WILL MY CAR CATCH ON FIRE OR ONE DAY IT WILL CATCH ON FIRE IT HAPPENS UNEXPECTEDLY SOMETIMES IF I'M DRIVING UP A HILL OR FOR A LONG PERIOD OF TIME (MAYBE AN HOUR OR SO) AND IT ONLY HAPPEN WHEN I AM DRIVING AND THE SMELL FILLS MY ENTIRE CAR THAT I HAVE TO LET ALL THE WINDOWS DOWN AND ONCE I GET HOME THE WHOLE CAR SMELLS TO THE POINT I GET SICK (NAUSEA) EYES BURN AND A HEADACHE. I HAVE BEEN SO DISCUSSED WITH DEALERSHIP THAT THEY WERE NOT ABLE TO DETECT THIS PROBLEM 2 YRS AGO. I AM SO SURPRISED THAT THERE HAS NOT BE A RECALL ON THIS DANGEROUS PROBLEM BY FORD.

NHTSA #: 11297832
mediumFUEL/PROPULSION SYSTEM
Filed: Dec 2019

UPON FILLING THE GAS TANK, ONCE PARK IN THE GARAGE THERE IS AN OVERPOWERING SMELL OF GASOLINE. I'VE CLEANED THE FILLER SEAL, CHECKED FOR LEAKS "NONE NOTED." NO FUEL ON THE GROUND BENEATH THE VEHICLE. THE TANK IS NOT OVER FILLED, NO RESIDUAL FUEL AROUND THE FILLER NECK OR RUNNING DOWN THE OVERFILL DRAIN. FUEL SMELL GOES AWAY AFTER THE TANK IS BETWEEN 3/4 TO 1/2 FULL. THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE ADDRESSED BY A RECALL. I SUSPECT THAT THERE IS A BAD SEAL ON THE FUEL PUMP OR TANK MY BE DAMAGED

NHTSA #: 11291022
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2019

FUEL TANK LEAK, FUEL ODOR

NHTSA #: 11252511
mediumFUEL/PROPULSION SYSTEM
Filed: May 2019

CHECK ENGINE LIGHT COMES ON FROM ERROR CODE P0456 - SMALL LEAK DETECTED IN THE EVAPORATIONS EMISSIONS (EVAP) SYSTEM. THE CHECK ENGINE LIGHT COMES ON EVERY TIME THE VEHICLE IS FUELED WITH GASOLINE. MY MECHANIC ADVISED THIS IS A COMMON PROBLEM IN FORDS WITH THE NO GAS CAP SYSTEM.

NHTSA #: 11209727
mediumFUEL/PROPULSION SYSTEM
Filed: Sep 2018

PLASTIC FUEL TANK LEAK FROM STEEL MOUNTING BRACKET REPAIR TO REPLACE FUEL TANK

NHTSA #: 11124160
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2018

THROTTLE BODY AND MOTOR ASY I REPLACED THIS ON 2/13/2016, LATER FOUND OUT THERE WAS A RECALL AND WAS REIMBURSED IN 2014 BUT ON 2/26/2018 IT WENT OUT AGAIN AN REPLACED AT MY OUT OF POCKET AGAIN. I ASK IS THIS A FIX OR JUST A REPLACEMENT NO ONE WILL ANSWER ME. THIS IS DANGEROUS, THE CAR JUST STOPS NO POWER, IF IN HEAVY TRAFFIC COULD BE HIT FROM THE REAR, NOT GOOD. IS THE REPLACEMENT A FIX OE JUST A REPLACEMENT?

NHTSA #: 11076051
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2017

FUEL LINE LEAK

NHTSA #: 11006123
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2016

WHEN DRIVING CAR AT ANY SPEED,ENGINE SUDDENLY LOSES ALL POWER,ORANGE WRENCH COMES ON DASH,THERE IS NO WAY TO KEEP CAR MOVING.DRIVER MUST REALIZE WHAT JUST HAPPENED AND TRY TO NAVIGATE CAR TO A COMPLETE STOP IN ASAFE SPOT.ON MULTIPLE OCCASIONS MY WIFE WAS NEARLY RAMMED OFF THE ROAD WHEN THIS HAPPENED ON 295 IN SOUTH JERSEY,THIS IS A VERY DANGEROUS PROBLEM FOR ALL CARS NEARBY BECAUSE IT COMES WITH NO WARNING AND NO OUTWARD SIGN OF A PROBLEM.COMPOUNDING THE PROBLEM IS THAT YOU HAVE TO PUT THE CAR IN PARK FOR IT TO RESTART, NEUTRAL WONT DO ANYTHING,FORD HAS RECALLED OVER A MILLION CARS WITH THIS PROBLEM,PLEASE DO WHTEVER YOU CAN TO SPEED UP THIS RECALL BEFORE THE DEATHTOLL STARTS TO CLIMB,

NHTSA #: 10916198
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2016

2 TIMES TODAY I LOST POWER AND MY CAR CRAWLED OUT OF THE ROAD. THE WRENCH LIT UP AND AFTER I STOPPED AND RESTARTED CAR IT WAS BACK TO NORMAL. FIRST TIME WAS PULLING INTO WORK THEN AFTER WORK ON THE WAY TO THE DEALERSHIP. THEY ARE FIXING IT. SAID IT WAS A FAULTY THROTTLE BODY CONTROL MODULE. BEFORE THEY CALLED BACK I LOOKED THIS UP AND THERE WERE MANY STATEMENTS ON THIS HAPPENNING. IF I HAD BEEN ON THE INTERSTATE I COULD HAVE BEEN KILLED. I DON'T KNOW WHY THERE HASN'T BEEN A RECALL BEFORE THERE ARE ANY LAWSUITS FROM PEOPLE DIEING.

NHTSA #: 10892174
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2016

VEHICLE SLOWED AND SHUT-DOWN. DEALER STATED THROTTLE BODY HAD AN ELECTRICAL SHORT . UNSAFE DRIVING CONDITION TO SAY THE LEAST. VEHICLE SHUT DOWN ON PUBLIC STREET..VEHICLE MILEAGE WAS 52,964.

NHTSA #: 10885006
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2016

DRIVING ON INTERSTATE CAR LOSES ALMOST ALL ENGINE POWER WARNING LIGHT GOES ON TOWED TO DEALER TOLD THROTTLE BODY NEEDS REPLACEMENT PART BACKORDERED NOW GOING ON 3 WEEKS CAR HAS 52000 MILES SERVICE ADVISORIES FOR THIS PART ON OTHER FORD MODELS NOT EDGE

NHTSA #: 10861981
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2016

CAR STALLED WHEN ENMOTION AT 40 MPH WRENCH LIGHT COMES ON ALSO AWD LIGHT STOP TURN OFF ENGINE AND RESTART CAR IT RUNS NORMAL AT THAT POINT BUT WILL DO AGAIN UNEXPECTING AT ANOTHER TIME AND PLACE .SPEED IS NO FACTOR AT ANY GIVEN SPEED IT WILL STALL.IT IS UNSAFE TO DRIVE.

NHTSA #: 10840291
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2016

CAR LOOSES POWER WITH NO WARNING,ACCELORATOR DOES NOTHING.HAVE TO TURN CAR OFF AND RESTART.THIS IS A SERIOUS SAFETY PROBLEM,I WAS NEARLY T BONED BY A SEMI CROSSING A MAIN ROAD WHEN I HAD NO POWER AND STALLED IN MIDDLE OF HIGHWAY,IF NOT FOR GREAT REACTION OF SEMI DRIVER IWOULD HAVE BEEN HIT BROADSIDE AT 50 MPH.THIS HAS TO QUALIFY AS A SAFETY RECALL IF EVER THERE WAS A NEED FOR ONE.

NHTSA #: 10820604
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2015

WHILE DRIVING, CAR LOST ALL POWER ON HIGHWAY, GAS PEDAL UNRESPONSIVE, PULLED OVER, RESTARTED CAR, RAN AS NORMAL. HAPPENED A COUPLE OF TIMES BEFORE, SOME WITH ENGINE WARNING, SOME WITHOUT. SUSPECTED THROTTLE BODY. CONTACTED FORD, WAS STATED NO RECALLS FOR THE EDGE ON THIS ISSUE. PURCHASED A NEW THROTTLE BODY AND INSTALLED. NO MORE PROBLEMS.

NHTSA #: 10723129
mediumFUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Filed: Jan 2015

AFTER FUELING THE VEHICLE UP, WAS HEADING HOME FOR THE EVENING AND TRAFFIC LIGHT TURNED GREEN, WENT TO GO AND THE CARS BEHIND ME BECAME INPATIENT. THE FORD EDGE WAS ROLLING THROUGH THE TRAFFIC LIGHT AT LESS THAN @ 5 MPH. AFTER CLEARING THE TRAFFIC LIGHT INTERSECTION I WAS ABLE TO GET THE 2011 FORD EDGE INTO A THE NEAREST NEIGHBORHOOD. THIS WAS AT NIGHT TIME WITH MY THREE(3) YEAR OLD GRANDSON WITH ME. TOW TRUCK WAS DISPATCHED AND TAKEN TO THE NEAREST DEALERSHIP WHICH HAPPEN TO BE THE ONE THE FORD EDGE WAS PURCHASED FROM ON AUGUST 8, 2015. VEHICLE WAS PURCHASED FOR MY DAUGHTER SO THAT SHE COULD HAVE A RELIABLE MODE OF TRANSPORTATION FOR HER AND MY GRANDSON.WORK ORDER # 98983 FROM "DICK SMITH FORD" DATED JANUARY 5, 2015 AT A COST OF $95.00, AND THIS IS WITH ME HAVING AN EXTENDED WARRANTY. I NOTIFIED FORD MOTOR CORPORATION AS TO THE "THROTTLE BODY" BEING DEFECTIVE. I WAS INFORMED VIA E-MAIL THAT (NO RECALLS) HAVE BEEN ISSUED FOR THIS PROBLEM ON THE 2011 FORD EDGE. ON JANUARY 6, 2015 WHEN MY DAUGHTER WAS ON HER WAY TO WORK AT FORT JACKSON DURING THE 7:00 AM TRAFFIC AGAIN DEAD PEDAL WITH THROTTLE BODY. I NOTIFIED FORD MOTOR CORPORATION AGAIN, VIA E-MAIL AND TELEPHONE. I MADE IT CLEAR THAT I VALUE THE LIFE OF MY DAUGHTER AND GRANDSON AND IF THEY SHOULD HAVE A DEAD PEDAL WHILE ON THE HIGHWAY AT GREATER SPEEDS, WHAT WOULD HAPPEN IF THE VEHICLE BEHIND THEM WAS NOT PAYING ATTENTION, THEN WHAT. THAT'S WHEN CORPORATION WILL FIND THAT IT COST EFFECTIVE TO PAY OUT FOR A DEFECT ITEM ON A VEHICLE INSTEAD OF FIXING AS NEEDED SINCE IT IS A SAFETY ISSUE. CASE NUMBER WITH FORD MOTOR CORPORATION IS # { [XXX]}. VEHICLE IS CURRENTLY IN MY DRIVEWAY WITH A NEW "THROTTLE BODY" THAT I HAD ORDERED FROM A DEALERSHIP IN CAROLINA, PUERTO-RICO. PART NUMBER IS AS FOLLOWS (AT4Z-9E926B) AT MY EXPENSE. AT A COST OF $125.00 .GDS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10672025
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Filed: Aug 2014

I WAS DRIVING DOWN A BUSY CITY STREET WITH MY DAUGHTER WHEN MY CAR STARTED TO LOSE POWER AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. A WARNING LIGHT (THE WRENCH) POPPED UP WHILE THIS HAPPENED. I WAS LUCKILY IN THE RIGHT HAND LANE AND WAS ABLE TO STEER THE VEHICLE OFF OF THE ROAD INTO A PRIVATE DRIVE. THE VEHICLE THEN COMPLETELY LOST POWER. I WAS ABLE TO START THE VEHICLE AND TRIED TO DRIVE DOWN THE PRIVATE ROAD WHEN THE VEHICLE AGAIN STARTED TO LOSE POWER AND STALL. I THEN CALLED AAA AND HAD A TOW TRUCK PICK UP MY VEHICLE AND TOW IT TO A LOCAL FORD DEALERSHIP. I WAS TOLD THE NEXT DAY BY THE DEALERSHIP THAT IS WAS A FAULTY THROTTLE BODY AND THAT THE PART JUST HAPPENED TO NOT BE COVERED UNDER MY EXTENDED WARRANTY. WHY IS A PART THAT CAN CAUSE A CAR TO STALL OUT WHILE DRIVING NOT COVERED UNDER AN EXTENDED WARRANTY THAT THE FORD DEALERSHIPS ARE SELLING TO THEIR CUSTOMERS? FURTHERMORE, AFTER SEEING SO MANY POSTS ABOUT THIS PARTICULAR PART ON THIS WEBSITE AS WELL AS NUMEROUS OTHERS WHY IS THERE NOT A RECALL ON THESE FAULTY THROTTLE BODIES? THIS A LOT LIKE WHAT CHEVY DID WITH THEIR IGNITION SWITCHES (WHICH WE HAPPEN TO OWN A COBALT AND ARE GOING THROUGH THAT MESS RIGHT NOW) ALLOWING FAULTY PARTS TO BE PLACED INTO THESE VEHICLES WHICH CAN CAUSE THE POTENTIAL FOR SERIOUS ACCIDENTS. I JUST THANK GOD THAT WE WERE NOT ON A MAJOR HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. SOMETHING NEEDS TO BE DONE ABOUT THESE PARTS AND FORD NEEDS TO LOOK INTO THE "EXTENDED WARRANTIES" THAT THEY ARE ALLOWING THEIR DEALERSHIPS TO SELL. I AM FURIOUS WITH MY DEALERSHIP RIGHT NOW AND HAVE A CALL INTO THE EAST COAST REGIONAL OFFICE REGARDING THIS SITUATION. *TR

NHTSA #: 10628505
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Aug 2014

AS I WAS DRIVING OUT OF MY NEIGHBORHOOD, I PRESSED THE ACCELERATOR, FELT A JERK, AND THEN NO RESPONSE FROM THE ACCELERATOR. THE CAR WAS JUST IN IDLE, WITH NOTHING I COULD DO. THE "WRENCH" LIGHT (CHECK ENGINE) CAME ON. LUCKILY, I COULD EASILY PULL OVER, SINCE I HAD NO CONTROL OVER MY SPEED, EXCEPT FOR BRAKING. I SHUT THE VEHICLE OFF, AND TURNED IT BACK ON, AND IT SEEMED TO BE FINE. 5 MINUTES LATER, DRIVING ON A FOUR LANE ROAD, THE ACCELERATOR WENT UNRESPONSIVE AGAIN. I WAS ABLE TO PULL ONTO A SIDE STREET WITH MY EXISTING MOMENTUM (THERE WAS NO SHOULDER OR SPACE ON THE MAIN ROAD). I CONTACTED MY DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. THE NEXT MORNING, THE SAME THING OCCURRED WHILE DRIVING MY DAUGHTER TO SCHOOL (I WAS ABLE TO PULL OFF THE ROAD), AND AGAIN, ABOUT 50 FEET FROM THE FORD DEALERSHIP. AFTER EVALUATION, THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WOULD TAKE 2-3 DAYS TO ORDER. THEY DID NOT OFFER ME A RENTAL TO USE INSTEAD OF MY UNSAFE VEHICLE, BUT AFTER I PUSHED, I WAS ABLE TO OBTAIN A RENTAL VEHICLE. I WAS NOT ABOUT TO SPEND 5 DAYS DRIVING A VEHICLE I COULD NOT TRUST TO BE RESPONSIVE WHEN I NEEDED IT. NUMEROUS OTHER FORD VEHICLES HAVE HAD ISSUES WITH THE ELECTRONIC THROTTLE BODY, RESULTING IN AN EXTENSION OF THE WARRANTY FOR THIS PART. AFTER DOING MORE RESEARCH, I BELIEVE FORD NEEDS TO ADD THE EDGE TO THIS LIST: HTTP://WWW.FORDPROBLEMS.COM/PROBLEMS/ELECTRONIC-THROTTLE-BODY.SHTML. *TR

NHTSA #: 10628038
mediumFUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Filed: Aug 2014

THIS IS MY 2ND COMPLAINT ABOUT THIS SAME DEFECT AS IT HAS OCCURRED 2 ADDITIONAL TIMES (3 TOTAL INCIDENTS). THE 1ST INCIDENT OCCURRED ON 4/11. THE 2ND INCIDENT OCCURRED ON 6/2 WHEN MY WIFE WAS TURNING RIGHT FROM AN INTERSECTION. AT APPROXIMATELY 20MPH SHE LOST THE ABILITY TO ACCELERATE AND HAD TO QUICKLY CHANGE LANES AND COAST TO THE SIDE OF THE ROAD WHILE AVOIDING TRAFFIC. SHE PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF. ONCE SHE TURNED THE CAR BACK ON, THE CAR OPERATED NORMALLY. THE 3RD INCIDENT OCCURRED ON 6/3. MY WIFE ACCELERATED FROM A RED LIGHT INTO AN INTERSECTION AND LOST THE ABILITY TO ACCELERATE. SHE WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION WITH CARS SWERVING AROUND HER. SHE AGAIN STOPPED HER CAR FROM COASTING, PUT IT IN PARK, AND TURNED THE CAR OFF. SHE RESTARTED THE CAR AND IT OPERATED NORMALLY. I DEEMED HER CAR TOO DANGEROUS TO DRIVE AND WOULD NOT ALLOW HER TO DRIVE UNTIL REPAIRED. I SEARCHED THE INTERNET AND FOUND THE FORD ESCAPE, FUSION, MARINER, AND MILAN HAD THE EXACT SAME PROBLEM THE EDGES ARE HAVING. THOSE OWNERS RECEIVED AN EXTENDED WARRANTY FOR A DEFECTIVE THROTTLE BODY. REFERENCE CUSTOMER SERVICE PROGRAM (CSP) 13N03 AND NHTSA ACTION # PE13003. I TOOK HER CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ERROR CODES NOR REPEAT THE PROBLEM. HE SAID HE COULD NOT REPAIR ANYTHING WITHOUT THIS INFORMATION. I MENTIONED CSP 13N03 AND HE SAID HE WAS AWARE OF IT BUT IT DIDN'T APPLY TO THE EDGE. SINCE THE PROBLEMS WERE EXACTLY THE SAME, I ASKED IF REPLACING THE THROTTLE BODY WOULD FIX THE PROBLEM. HE HESITATED BUT AFTER SOME PRODDING HE SAID IT WOULD MOST LIKELY FIX THE PROBLEM BUT HE COULDN'T OFFICIALLY SAY SO. I HAD THEM REPLACE THE THROTTLE BODY ON 6/6 ($698.06) AND MY WIFE HAS HAD ZERO PROBLEMS AS OF 8/13, FURTHER PROVING IT'S THE SAME DEFECT. I HOPE FORD STEPS UP AS THEY DID WITH THE OTHER FORD MODELS AND CORRECTS THIS DANGEROUS SAFETY HAZARD. *TR

NHTSA #: 10622064
mediumFUEL SYSTEM, GASOLINE,POWER TRAIN
Filed: Jul 2014

2011 EDGE, 3.5 YEARS OLD, WITH 41,000 MILES. CAR SUDDENLY LOST POWER TO MOVE FORWARD, BUT CAR WAS STILL RUNNING, WRENCH APPEARED ON SCREEN, WAS ABLE TO COAST AND PULL OVER. TURNED ENGINE OFF, RESTARTED VEHICLE SUCCESSFULLY. PROBLEM REPEATED ITSELF THE NEXT DAY, TWICE, WAS ABLE TO (FORTUNATELY) COAST TO A SAFE AREA AND TURN THE CAR OFF. CAR WAS RESTARTED, ENGINE LIGHT APPEARED AFTER THE THIRD INCIDENT. CAR WAS TAKEN TO DEALERSHIP. CODE P2111. THROTTLE BODY WAS REPLACED ($636), UPDATED SOFTWARE - POWERTRAIN?? ($95), AND PERFORMED A "HIGHLY RECOMMENDED" FUEL CLEANING ($108). TOTAL COST, WITH MISCELLANEOUS CHARGES FOR ENVIRONMENTAL WASTE AND TAX, WAS $884. I HAVE OWNED NUMEROUS VEHICLES, MOST FROM FORD, MOST OLDER THAN 3.5 YEARS OLD AND HAVING MORE THAN 41,000 MILES, NEVER HAD A PROBLEM LIKE THIS BEFORE - VERY DISAPPOINTING! HIGH LEVEL OF CONCERN DURING INCIDENTS THAT THE CAR WOULD CREATE A TRAFFIC PROBLEM. FORTUNATELY IT DID NOT AND WAS ABLE TO AVOID HIGH TRAFFIC AND HIGH SPEEDS, AND WAS ABLE TO GET THE VEHICLE TO A DEALERSHIP. *TR

NHTSA #: 10615836
mediumFUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Filed: Jul 2014

WHILE ON AN INTERSTATE HIGHWAY GOING 65 MPH. THE CAR WENT LIMP-NO POWER. WRENCH SYMBOL AND AWD LIGHTS COME ON. AFTER NEARLY GETTING REAR ENDED TRYING TO GET TO THE BERM, SHUT CAR OFF RESTARTED IT AND IT RAN FINE. TOOK CAR TO DEALER WHERE THEY DIAGNOSED IT AS A COMPUTER ISSUE. ON 7-12-14 WHILE ON INTERSTATE GOING 70 MPH., EXACT SAME THING HAPPENED. ON 7-13-14, 7-16-14, 7-20-14 AND 7-21-14 AT SPEEDS BETWEEN 25 AND 35 MPH. THIS HAPPENED A TOTAL OF 8 SEPARATE TIMES. TOOK CAR TO FORD DEALER WHERE THEY DIAGNOSED IT AS REPLACE THROTTLE BODY AND REPROGRAM COMPUTER FOR TOTAL COST OF $788.00. SOMEONE IS GOING TO DIE ON A HIGHWAY OR MAKING A LEFT HAND TURN AT AN INTERSECTION IF THIS PROBLEM IS NOT PROPERLY ADDRESSED. *TR

NHTSA #: 10614966
mediumFUEL SYSTEM, GASOLINE,POWER TRAIN
Filed: Jul 2014

DRIVING 45 MPH AND VEHICLE LOST POWER, THE WRENCH DASH WARNING LIGHT CAME ON, PULLED OVER SHUT IT OFF AND IT WAS ROUGH TO START BUT IT DID, AND RAN OK. A WEEK LATER DID IT AGAIN GOING ABOUT 25 MPH. AS OTHERS HAVE MENTIONED SCANNER SHOWS NO CODES. FORTUNATELY FOR US THE ISSUES HAVE HAPPENED ON LOW VOLUME ROADWAYS, NOT HIGH SPEED, HIGH TRAFFIC LIKE SOME UNLUCKY FOLKS. LOCAL DEALER CALLED FORD AND IT IS NOT COVERED UNDER THE POWER TRAIN, WE HAVE 35K MILES BUT 45 MONTHS. HOPEFULLY FORD WILL STAND UP AND DO A RECALL WITHOUT WAITING FOR THE DEATHS TO MULTIPLY LIKE GM! *TR

NHTSA #: 10609535
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2014

WHILE ACCELERATING FROM A RED LIGHT, MY 2011 FORD EDGE BECAME UNRESPONSIVE AND WOULD NOT ACCELERATE, AS IF GOING LIMP. CAR THEN RODE ROUGH AND SPUTTERED AS WE PULLED OVER ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE ENGINE I RESTARTED THE CAR AND ALL WAS FINE. I HAD IT TOWED TO THE DEALERSHIP WHO DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY. *JS

NHTSA #: 10598015
mediumFUEL SYSTEM, GASOLINE
Filed: Jun 2014

WHILE DRIVING DOWN THE FREEWAY IN THE LEFT LANE AT 70 MPH DURING RUSH HOUR TRAFFIC MY FORD EDGE WENT LIMP AND NO LONGER HAD ACCELERATION. I HAD TO SAFELY MANEUVER MYSELF OFF THE FREEWAY WHILE THE VEHICLE WAS DECREASING IN SPEED, SHUT THE CAR OFF AND SIT FOR A MINUTE BEFORE RESTARTING THE CAR AND SAFELY GETTING MYSELF BACK ON THE FREEWAY AND ON MY WAY. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING THIS VEHICLE. AFTER DOING RESEARCH ON THE INTERNET, I FOUND MULTIPLE (HUNDREDS) COMPLAINTS FROM OTHER EDGE AND OTHER FORD MODEL OWNERS EXPERIENCING THE SAME ISSUE. I TOOK MY EDGE TO THE FORD DEALER WHERE THEY CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. I CONTACTED FORD CUSTOMER CARE TO SEE IF THIS WOULD BE COVERED UNDER MY POWER TRAIN WARRANTY, IT WAS NOT. I PAID OUT OF POCKET TO HAVE THIS ISSUE FIXED. FORD HAS SINCE EXTENDED THE WARRANTY ON THE THROTTLE BODY FOR ESCAPES AND FUSIONS DUE TO THOSE MODELS EXPERIENCING THE SAME SYMPTOMS, BUT HAVE YET TO INCLUDE THE EDGE. FORD HAS NOW SENT ESCAPE AND FUSION OWNERS ANOTHER LETTER REGARDING THE ISSUE ELUDING THAT MORE WORK IS NEEDED. AGAIN, THE EDGE HAS YET TO BE INCLUDED IN ANY OF THIS. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS, ESPECIALLY SINCE THEY HAVE ALREADY ACKNOWLEDGED OTHER FORD MODELS HAVE THE SAME ISSUE. *TR

NHTSA #: 10596570
mediumFUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Filed: May 2014

I WAS COMING HOME FROM A SOCCER GAME AND JUST LOST POWER I PUSHED ON THE GAS PEDAL NOTHING HAPPENED. CAR LOSES POWER. FORD HOUSE HAD TO REPLACED THROTTLE BODY AND RECAL PCM AND ALLOK. THEY EXPLAINED IT TO ME AIR WAS IN IT SO IT MESSED COMPUTER SIGNAL UP. I DON'T KNOW WHY I WOULD HAVE TO PAY TO FIX THIS ISSUE. FORD NEEDS TO FIX. 2011 FORD EDGE HAS ISSUES..UPDATED 08/11/14 *BF *TR

NHTSA #: 10588185
mediumFUEL SYSTEM, GASOLINE
Filed: May 2014

WHILE DRIVING THE SUBJECT VEHICLE,ON A MAJOR HIGHWAY,AT 25MPH,IT SUDDENLY AND COMPLETELY LOST POWER. THE VEHCLE COASTED TO A STOP ALONG SIDE THE ROAD. A TOW TRUCK WAS CALLED TO TOW IT TO A FORD DEALER TO BE REPAIRED. *TR

NHTSA #: 10587725
mediumFUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2014

RE: 2011 FORD EDGE LIMITED: ON WAY TO DEALER FOR REQUESTED SERVICE/REPAIR RE: SUDDEN AND UNEXPECTED ENGINE LOSS OF POWER (STALL - 3 EPISODES WITHIN 2 WEEKS) WHILE UNDERWAY THE VEHICLE STALLED 3 ADDITIONAL TIMES. AT TIME OF STALL (LOSS OF ENGINE POWER) THE ENGINE REMAINED RUNNING; CHECK ENGINE LIGHT WAS ON; "WRENCH" SHOWED ON DASH INSTRUMENTS; ALL ELECTRICAL POWER REMAINED ON AND OPERATING. NECESSARY TO PUT HAZARD LIGHTS ON, GLIDE TO STOP OFF ROAD, PLACE TRANSMISSION LEVER IN NEUTRAL THEN IN PARK AND TURN ENGINE OFF. ON RESTART, CHECK ENGINE LIGHT WAS ON. I CALLED ADVANTAGE FORD DEALERSHIP FROM ROAD; THEY SAID OK TO PROCEED TO DEALERSHIP. THESE INCIDENTS OCCURRED IN HEAVY TRAFFIC ON US-1. NO WARNING FROM CAR RE: ENGINE RUMBLING OR OTHER BEFORE STALL. FELT IN DANGER BUT ABLE TO NAVIGATE SAFELY. INTERNET SEARCH PRIOR TO DEALER VISIT INDICATED "THROTTLE BODY" PROBLEM WITH FORD ESCAPE PRIMARILY. ONLY 1-3 COMPLAINTS RE: FORD EDGE. *TR

NHTSA #: 10564646
mediumFUEL SYSTEM, GASOLINE,POWER TRAIN
Filed: Nov 2013

WHILE TRAVELING AT APPROXIMATELY 30 MILES PER HOUR, THE CAR SUDDENLY STALLED, ALTHOUGH IT WOULD MOVE AT A VERY SLOW SPEED AT A ROUGH IDLE, MAYBE 1 MILE PER HOUR, NO MATTER HOW HARD THE ACCELERATOR WAS DEPRESSED. SIMULTANEOUSLY, A YELLOW WRENCH WARNING LIGHT APPEARED. I PULLED INTO A PARKING LOT AND LET THE ENGINE RUN, IT REMAINED RUNNING ROUGH AT A VERY SLOW SPEED. I CONTINUED FOR ABOUT A MINUTE, THEN SHUT THE ENGINE OFF. AFTER RESTART, THE CAR RAN NORMALLY WITH NO WARNING INDICATORS. I TOOK THE CAR TO A FORD DEALER WHERE THEY COULD NOT REPRODUCE THE PROBLEM, AND WAS TOLD THAT BECAUSE I SHUT THE CAR OFF, ANY ERROR CODES WERE CLEARED. THEY COULD ALSO NOT PERFORM A REPAIR IF THEY DID NOT KNOW THE CAUSE, ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY. WITHOUT ERROR CODES, THERE WAS NOTHING THEY COULD DO. THIS IS A SAFETY PROBLEM, I WAS FORTUNATE TO NOT BE ON THE HIGHWAY GOING 60 MILES PER HOUR. *TR

NHTSA #: 10553279
mediumFUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Filed: Sep 2013

THE THROTTLE BODY OF THIS CAR WAS DEFECTIVE. I UNDERSTAND FORD HAS THIS PROBLEM WITH THIS CAR AND OTHER CARS WITH THE SAME MAKER OF THE PART. THE CAR WILL SUDDENLY LOSE ALL FUNCTION OF THE ACCELERATOR. NO POWER WHATSOEVER. I SEE THIS AS A SAFETY ISSUE AS IF THIS HAPPENED IN AN INTERSECTION, ON THE HIGHWAY IN A MIDDLE LANE, THE CAR AND PASSENGERS ARE HELPLESS TO MAKE THE CAR ACCELERATE UNTIL THE CAR IS STOPPED, PUT IN PARK, TURNED OFF THEN RESTARTED. THEN EVERYTHING RESETS AND THE CAR WILL GO AGAIN. I JUST SHIVER AT THIS HAPPENING IN 70 MPH RUSH HOUR TRAFFIC IN THE MIDDLE LANE AND YOU CAN'T DRIFT OVER TO THE SIDE. AND YOU ARE ADRIFT, COMPLETELY HELPLESS. IT HAPPENED 6 TIMES TO MY CAR IN THE PAST 3 WEEKS, ONCE ON A 2 LANE HIGHWAY AND EACH OF THE OTHERS IN TOWN AND IN TRAFFIC. LUCKILY I WAS ABLE TO MANEUVER TO THE RIGHT SIDE OF THE ROAD AND STOP.. THE DIAGNOSIS WAS THROTTLE BODY AND, YES, FORD HAS HAD PROBLEMS WITH THESE AND OTHER MODELS.. ON TOP OF THAT IT'S A 500.00 REPAIR THAT SHOULD NEVER HAPPEN TO BEGIN WITH. I SEE IT AS A DEFINITE SAFETY ISSUE. *TR

NHTSA #: 10543480
mediumFUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Filed: May 2013

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY VALVE NEEDED TO BE REPLACED AND THE FUEL SYSTEM NEEDED TO BE CLEANED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,000. *TR

NHTSA #: 10510946
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2011

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

NHTSA #: 10397034

Other 2011 Ford Edge Issues