2007 Ford Edge Wipers & Visibility Problems

DRIVING STRAIGHT ON A 55MPG HIGHWAY. NO ONCOMING CARS. A VERY LOUD EXPLOSION SOUND, AND THE SUNROOF GLASS IS NOW BROKEN ALL AROUND THE EDGES.

TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, WHILE THE SUN WAS SHINING. THE SUN CREATED A GLARE ON THE FRONT WINDSHIELD THAT OBSTRUCTED THE CONTACT'S VIEW OF THE ROAD. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 09/11/15*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/16/15*JB

SUNROOF BROKE! WON'T CLOSE! $2500 REPAIR! READ UP ON IT AND A LOT OF PEOPLE ARE HAVING THIS PROBLEM!! IT IS A SAFETY ISSUE!!!!!! FIRE HAZARD!!!!!! *TR -WATER DAMAGE -ELECTRICAL DAMAGE -GAS MILEAGE -HEATING/COOLING LESS EFFECTIVE RECALL NEEDED!!!!!!!!!!!

TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO CLOSE THE SUNROOF BUT IT WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN APPLIED LUBRICANT TO THE SUNROOF. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN STATED THE SUNROOF WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT TOXIC WHITE FLAKES WERE BEING EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS AWARE THAT THE WHITE FLAKES WERE TOXIC. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.

THE MIRRORS ON THE EDGE ARE PLACED SO THAT THEY CONTINUALLY BLOCK ,SIGNIFICANTLY, VISION ON EITHER SIDE OF THE VEHICLE. THEY ARE PLACED VERY HIGH AND ARE LARGE ENOUGH TO INTERFERE WITH LEFT AND RIGHT VISION. THIS PROBLEM SEEMS TO BE SIGNIFICANT ENOUGH TO HAVE RESULTED IN A LOWERING ON THE FORD 150 TRUCKS WITH THE SAME HIGH MIRROR PROBLEM. *TR

2007 FORD EDGE WITH VISTA ROOF GLASS TOP. WHILE DRIVING AT HIGHWAY SPEED MY FRONT GLASS PANEL EXPLODED AND SCATTERED GLASS SHARDS DOWN THE BACK OF THE VEHICLE. SINCE DEALING WITH THE FORD DEALER AND COMPANY THERE IS NO INDICATION THAT THIS IS A COMMON PROBLEM. HOWEVER, AFTER DOING SOME RESEARCH ON THE INTERNET, I HAVE FOUND SEVERAL INSTANCES OF THIS REPORTED (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FD566) SINCE WE HAD THE INSIDE PANEL CLOSED NO ONE WAS HURT. BESIDES THE NOISE SCARING THE DRIVER I IMAGINE THAT IF THE PANEL IS OPEN THIS COULD BE VERY DANGEROUS. THE CAR IS STILL IN FOR REPAIR AND AM TOLD REPLACEMENT PART(S) IS ON ORDER FROM OUT OF STATE. THIS PROBLEM SEEMS TO CONTINUE INTO AT LEAST THE 2008 MODELS. *TR

TL* THE CONTACT OWNS A 2007 FORD EDGE. A LIGHT TAN MATERIAL COVERING THE DASH BOARD REFLECTS ONTO THE WINDSHIELD, WHICH IMPAIRS HIS VISIBILITY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. HE PURCHASED A DARKER PIECE OF MATERIAL FROM WALMART THAT REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 28,000.

THIS VEHICLE HAS A COUPLE OF PROBLEMS I AM CONCERNED ABOUT. FIRST, WHEN YOU ROLL DOWN THE WINDOWS, REACH SPEEDS OF 30+ MILES PER HOUR, THEN TRY TO ROLL THE WINDOWS UP, IT CREATES A TERRIBLE VACUUM PRESSURE INSIDE OF THE CAR. THIS PRESSURE ALWAYS MAKES MY EARS HURT, AND I BELIEVE MAY BE DAMAGING MY EARDRUMS. I FIND IT DISTURBING THAT AS A CONSUMER, I CAN NOT ROLL DOWN THE WINDOWS OF MY CAR IN ACCLIMATE WEATHER, BECAUSE OF THE PRESSURE THAT IS CREATED INSIDE OF THE CAR WHEN I DO SO. ALSO, I DON'T KNOW IF OTHERS HAVE HAD THE SAME PROBLEM, BUT THIS CAR IS A SHOCK HAZARD. I AM CONSTANTLY GETTING SHOCKED EVERY TIME I CLOSE THE DOOR OF THIS CAR. IT IS A CONCERN, AND I ALWAYS WORRY THAT WHEN I GO TO A GAS STATION IT WILL CREATE A SPARK (GOD-FORBID). I HAVE NO CONTACTED FORD MOTOR COMPANY, BUT I HAVE EVERY INTENTION ON DOING SO. RIGHT NOW, I HAVE A LAUNDRY LIST OF ISSUES, BUT NONE AS MAJOR, IN MY OPINION, AS THESE. I THANK YOU VERY MUCH FOR YOUR TIME. IT IS MY HOPE THAT IF YOU GET ENOUGH OF THESE COMPLAINTS, BECAUSE I REFUSE TO BELIEVE I AM THE ONLY ONE, SOME CHANGES WILL BE MADE. HOPEFULLY, NO ONE WILL HAVE TO SUSTAIN ANY EAR DAMAGE OR SPARK A FIRE, BEFORE THESE ISSUES ARE RESOLVED. *TR

VEHICLE ENGINEERING DEFECT. DASH BOARD GLARE INTO WINDSHIELD IS DISTRACTING AND AT TIMES OBSCURES VISION. VERY UNUSUAL AND EXCESSIVE. FORD FEELS IT MEETS ALL STANDARDS. I DO NOT BELIEVE THEY HAVE DRIVEN THE CAR ON A SUNNY DAY. *TR

TL*THE CONTACT OWNS A 2007 FORD EDGE. FREON WAS LEAKING FROM THE VEHICLE AND CAUSED THE CONTACT TO BECOME ILL. SHE TOOK THE VEHICLE TO PEP BOYS AND THEY STATED THAT THE HEATER CORE WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED OR TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 4,600 AND FAILURE MILEAGE WAS 3,600.

TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE GLARE FROM THE SUN REFLECTS OFF OF THE DASHBOARD, WHICH CAUSES POOR VISIBILITY WHILE DRIVING. HE CALLED FORD AND THEY NOTATED HIS CASE; HOWEVER, THEY DID NOT SAY WHETHER THEY WOULD REPAIR THE FAILURE. FORD STATED THAT THE FAILURE IS NOT ABOUT HOW THE VEHICLE IS RUNNING AND IS NOT AN ELECTRICAL FAILURE. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 7,000. UPDATED 05/05/08 *BF

A REFLECTION OF MY DASHBOARD ON MY WINSHIELD. IT LOOKS AS THOUGH I HAVE TWO (2) WINSHIELDS THIS IS A MAJOR SAFETY ISSUE AND FORD SHOULD ADDRESS THE PROBLEM IMMEDIATELY. *TR I SHOULD BE GIVEN A REPLACEMENT VEHICLE. *TR

THE WINDSHIELD HAS VERY BAD GLARE. WHEN DRIVING IN THE DAY THE GLARE DOES ALLOW YOU TO SEE OUT OF THE WINDSHIELD. YOU ONLY SEE A REFLECTION OF THE DASH BOARD. *TR

2007 FORD EDGE WITH FACTORY VISTA ROOF (MOON ROOF). VISTA ROOF SHATTERED WHILE DRIVING DOWN THE ROAD. NO TRAFFIC AROUND, NOTHING HIT THE SUNROOF, IT JUST COMPLETELY SHATTERED. LUCKILY I HAD THE SHADE CLOSED OR MY WIFE AND I WOULD HAVE BEEN SERIOUSLY INJURED. SERVICE DEPARTMENT AT LASCO FORD IN FENTON MICHIGAN BELIEVED IT WAS DUE TO THE EXTREME COLD OUTSIDE MIXED WITH THE WARM AIR INSIDE. THEY COULD NOT GET FORD TO COVER THE DEFECT, THOUGH, AS THEY HAVEN'T HAD A PROBLEM YET WITH THE VISTA ROOF. I HAD TO FILE AN INSURANCE CLAIM. THIS IS UNACCEPTABLE AND FORD NEEDS TO LOOK INTO THIS ISSUE BEFORE SOMEONE SERIOUSLY GETS INJURED. *TR

ON THE 2007,2008 FORD EDGE WITH TAN OR BEIGE DASH PANELS THE GLARE IN THE WINDSHIELD IS SO BAD IT INTERFERE WITH STRAIGHT-AHEAD VISION OF THE ROAD. AFTER 2-3 HOURS OF DRIVING MY FORD EDGE I WILL GET A HEADACHE FOLLOWED BY BURNING EYES. IT IS SO BAD I HAVE TO TAKE A RELIEF DRIVER OR STOP FOR A WHILE. *TR

BLINDING GLARE FROM DASH REFLECTION ON WINDSHIELD, EXTREME SAFETY HAZARD, THIS IS PRESENT IN SUN AND SHADE, WE HAVE BEEN TOLD ITS A CHARACTERISTIC OF THE VEHICLE AND NOTHING CAN BE DONE. THE CONSUMER PROVIDED VARIOUS PICTURES OF THE DEFECT. UPDATED 09/19/07 *TR

RECENTLY PURCHASE A 2007 FORD EDGE, THIS VEHICLE HAS SUCH A GLARE THAT YOU ONLY HAVE ABOUT 50% VISIBILITY. YOU CAN SEE THE FULL DASH, TO INCLUDE ALL THE VENTS AND OTHER ITEMS ON THE DASH. I CONTACT MY LOCAL DEALER TO WHICH THEY ACTED AS IF "WOW" THIS IS THE FIRST WE HAVE HEARD ABOUT THIS.. THEY ADVISE THAT THEY DID NOT HAVE A ANSWER. SO I CONTACT THE FORD CUSTOMER RELATIONS DEPT. I WENT THRU THE PROBLEM WITH THE PERSON ON THE OTHER END OF THE PHONE. HE ACTED SURPRISED AND SAID THEY HAD NOT HEARD OF A PROBLEM LIKE THIS, BUT , GET THIS, HE HAD A READY REMEDY, HE SUGGEST THAT I GO AND BUY A MAT TO COVER THE DASH. I ASK HIM IF HE WOULD WANT TO DO THAT TO A NEW VEHICLE THAT WAS JUST PURCHASED. I SUGGESTED TO HIM THAT HE NEEDS TO GET HIS ENGINEERS AND PERSONS IN AUTHORITY TO READ ALL OF THE BLOGS ON THE FORD WINDSHIELDS , I TOLD HIM THAT I FOUND COMPLAINTS WHERE AS THE CUSTOMERS HAD CONTACT FORD ABOUT A MAJOR GLARE, THAT DATED BACK TO 2005 ON THE EXPLORERS. SOMEBODY NEEDS TO GET THE AUTO MANUFACTURES TO TAKE ACTION, I WILL BE MORE THAT HAPPY TO PROVIDE THE LINKS TO THE COMPLAINTS ON THE FORD EDGE IF NEEDED. THANK YOU FOR YOUR TIME. *JB

DESIGN FLAW WINDSHIELD ! YOU CAN NOT SEE OUT OF THE WINDSHIELD AT ANY TIME OF THE DAY, MORNING, OR DUSK! THERE IS A TOTAL MIRROR IMAGE OF THE DASH-BOARD IN THE WINDSHIELD FROM SIDE TO SIDE AND TOP TO BOTTOM! YOU MUST WHERE SHADED SUN GLASSES TO DRIVE THIS CAR EVEN AT NIGHT AND WHEN THERE IS NO SUN SHINING!!!!!!??????? I HAVE HAD NUMBERIOUS E-MAILS AND VISITS TO FORD WITH NO RESULTS. THIS IS GOING TO CAUSE A AN ACCIDENT AS YOU CAN NOT SEE OUT OF THE CORNER OF THE WINDSHIELD. I VISITED OUR LOCAL STATE POLICE OFFICE, AND THEY HAVE NO ANSWERS, EXCEPT THAT IS AGAINST THE LAW TO DARKEN THE WINDSHIELD ! NO ONE WANTS TO COMMIT THEMSELVES OR ADMIT THIS IS NOT A NORMAL PROBLEM, AS I DO BELIEVE THIS IS COMMON ON CROSSOVERS. *TR

2007 FORD EDGE THE WINDSHIELD OF THIS VEHICLE HAS AN UNACCEPTABLE REFLECTION FROM THE DASHBOARD THAT RESTRICTS AND INTERFERES WITH DRIVER VISION. ALSO THE LIGHT COMING IN FROM THE TOP OF THE WINDSHIELD PREVENTS THE DRIVER FROM HAVING A CLEAR VIEW THE CLOCK OR THE MESSAGE CENTER WHILE DRIVING. THESE ARE EXTREMELY SMALL LETTERS AND NUMBERS AND SUFFER FROM THE REFLECTION FROM THE WINDSHIELD. *JB THE SEVERITY OF THE REFLECTION IS NOT CONSTANT AS LIGHTING CONDITIONS VARY. HOWEVER THE CAMEL DCOR ON THE DASHBOARD ON THE FORD EDGE PROVIDES A CONSTANT FILM APPEARANCE ON THE WINDSHIELD. MOST ANY TIME A QUICK GLANCE OUT THE SIDE WINDOW WILL REVEAL A CLEAR AND CLEAN VISION. PAGE 268 OF THE FORD EDGE OWNER?S GUIDE CAUTIONS, ?AVOID CLEANERS OR POLISHES THAT INCREASE THE GLOSS OF THE UPPER PORTION OF THE INSTRUMENT PANEL. THE DULL FINISH IN THIS AREA HELPS PROTECT THE DRIVER FROM UNDESIRABLE WINDSHIELD REFLECTION?. ON THE EDGE, FORD INSTALLED A U TYPE ONE INCH CHROME TRIM ON THE DASHBOARD WHICH EXTENDS TO 10? OF THE BOTTOM OF THE WINDSHIELD. IT PROVIDES A BEAUTIFUL REFLECTION INTO THE WINDSHIELD. TWO ATTENDEES AT A NEW OWNER SEMINAR BY A DEALERSHIP COMPLAINED ABOUT THIS REFLECTION. FORD SHOULD RESEARCH MEANS OF REDUCING EXCESSIVE WINDSHIELD REFLECTION AND PROVIDE CUSTOMERS WITH REMEDIAL ACTION. POLAROID EYE GLASSES HELP. PERHAPS FORD SHOULD PROVIDE THESE. THIS WINDSHIELD VISION IMPAIRMENT IS NOT LIMITED TO FORD PRODUCTS. ANY VEHICLE THAT HAS A MUCH SLANTED WINDSHIELD WILL EXPERIENCE THIS PROBLEM. CONSEQUENTLY CONSIDERATION SHOULD BE GIVEN TO DEVELOPING A VEHICLE SAFETY STANDARD WHICH SPECIFIES THE LIMITATIONS ALLOWED FOR WINDSHIELD REFLECTION WHICH RESTRICTS VISION. ROY J. CUMMINGS 3233 N. TULSA AVE. OKLAHOMA CITY, OK 73112 405 942 3136 ROYJC82@COX.NET FORMER HIGHWAY TRAFFIC SAFETY PROGRAM MANAGER, RETIRED TRANSPORTATION SAFETY INSTITUTE OKLAHOMA CITY, OK USDT OFFICE OF THE SECRETARY

PURCHASED A NEW FORD EDGE ON 12/29/06. CONTACTED FORD MOTOR AT LEAST 7 TIMES. CALLED MY SERVICING DEALER , CALLED LOCAL DEALER. VISITED 10 DIFFERENT AUTO AGENCY'S TO DISCUSS PROBLEM. FORD HAS DESIGNED THE WINDSHIELD SO THAT THE ENTIRE DASH BOARD SHOWS UP AS A DOUBLE IMAGE IN THE WINDSHIELD! THIS IS NOT JUST A LITTLE PORTION , BUT THE ENTIRE WINDSHIELD. I HAVE BEEN IN CONTACT WITH GLASS MANUFACTURES, TINTING COMPANIES ETC., ONLY TO BE TOLD THAT I AM WASTING MY TIME. IN FACT AFTER NUMEROUS TRIES WITH FORD MOTOR CUSTOMER SERVICE THEY SAY AND I QUOTE THAT MY PROBLEM HAS BEEN APPROPRIATELY ADDRESSED, AND THAT THE PROBLEM IS A NORMAL VEHICLE CHARACTERISTIC ! I PURCHASED THIS FORD EDGE IN GOOD FAITH, AND CAN NOT BELIEVE THAT THIS PROBLEM IS SAFE, IN FACT I CONTACTED CONSUMER REPORT, AND THEY SUGGESTED I CONTACT YOUR OFFICE. IT DOES NOT MATTER IF THE SUN IS SHINING OR IF THE SUN IS NOT SHINING, YOU CAN NOT SEE OUT OF THE WINDSHIELD SAFELY, YOU MUST WHERE POLORIZED SUN GLASSES AT ALL TIMES, INCLUDING AT DUSK. THIS IS WRONG. I HAVE DONE AND SAID EVERYTHING I CAN TO MAKE FORD AWARE OF THIS PROBLEM, AND I GOT NOWHERE. THE NEXT STEP IS TO VISIT A OPTHAMOLOGIST TO SEE WHAT DAMAGE IS BEING DONE TO THE EYE. IN 6 MONTHS THIS FORD EDGE HAS BEEN DRIVEN ONLY 1500 MILES, BY MY WIFE, AND I DROVE IT ANOTHER 1000 MILES JUST TO SEE IF IT WAS JUST ME. AFTER A LONG TRIP, I GUARANTEE YOU WILL BE TAKING A NAP TO REST YOUR EYES. THIS IS GOING TO CAUSE AN ACCIDENT. I ALSO FOUND UPON INSPECTION OF OTHER MAKE CROSS OVERS, THAT FORD IS RIGHT, THIS IS A DESIGN FLAW IN THE NEW CROSS OVERS. I DRIVE A CADILIAC ESCALADE EXT, AND I DO NOT HAVE TO WHERE SUN GLASSES TO DRIVE THIS PICKUP. I HOPE THIS IS NOT GOING TO BE SWEPT UNDER THE CARPET, AS I REALLY THINK THIS CAN BE SERIOUS! I WILL WAIT TO HEAR FROM YOU . I HAVE ALSO CONTACTED MR. KEITH MC CALLS OFFICE AND WE WILL WAIT YOUR REPLY. SINCERELY, J.A.H. *TR

TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT NOTICED A GLARE FROM THE DASHBOARD WHEN TRYING TO LOOK OUT THE WINDSHIELD. THE FAILURE ONLY OCCURRED DURING THE DAYTIME AND UNDER ANY ROAD CONDITIONS. THE FAILURE WAS MORE PREVALENT ON SUNNY DAYS. THE DEALER NOTICED THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE CURRENT AND FAILURE MILEAGES WERE 600. *AK