2019 Dodge Journey — Known Issues & Recalls

Your rearview camera stopped working when you tried to back up, showing an 'X' on the screen instead of the camera image. This is part of a safety recall (Campaign 25V552000), but your dealer says the replacement parts aren't available yet and the vehicle hasn't been repaired. The repair will likely involve replacing the rearview camera module or its wiring connection.

Your backup camera screen goes blank intermittently when you put the car in reverse, making it harder to see what's behind you. This is particularly concerning if you have difficulty turning your head to check manually. Your dealer confirmed the replacement part isn't currently available, and the manufacturer hasn't responded to your inquiry. Fixing this will require replacing the backup camera system once parts become available.

Your rearview camera is showing a distorted or blue image when you back up, and your instrument panel isn't displaying safety features properly. You've also noticed random warning lights coming on occasionally. Your dealer is aware of the issue and has a recall (Campaign 25V552000) for this, but the necessary parts aren't available yet to complete the repair.

Your rear-view camera displays a black screen intermittently when you shift into reverse, which is part of a manufacturer recall (Campaign 25V552000). You took your vehicle to a dealer, but they couldn't repair it because the replacement parts aren't available yet. The repair will likely involve replacing or reprogramming the rear-view camera system.

Your rearview camera has stopped working, which means you can't see behind your vehicle when reversing. This is part of a safety recall (Campaign 25V552000), but the replacement camera part isn't available yet from Dodge. Your dealer confirmed the camera needs to be replaced, but the repair can't be completed until the part arrives.

Your rearview camera screen went blank when you tried to back up, with no warning light to alert you. This happened at 100,000 miles, and you weren't able to see behind your vehicle while reversing. The issue may be related to a known recall for back-over prevention systems, though your vehicle's VIN wasn't included in that recall. A dealer inspection and possible camera or display unit replacement would be needed to diagnose and fix the problem.

Your backup camera is displaying the image upside down when you shift into reverse. Your dealer has confirmed that the replacement part needed for the recall repair is not yet available, and you've been waiting longer than expected for the fix. Until the part arrives and the recall is completed, your backup camera won't show you the correct orientation of what's behind your vehicle. The repair will involve replacing the backup camera unit once the manufacturer makes the part available.

Your 2019 Dodge Journey is subject to a recall (Campaign 25V552000) for back-over prevention, but the required repair part isn't available yet. You're waiting for the part to arrive at the dealer so the recall service can be completed. The recall has been delayed longer than you feel is reasonable.

Your backup camera is displaying an upside-down image with glitchy lines running through it when you shift into reverse. Dodge has issued a recall (Campaign 25V552000) to fix this issue, but the replacement part isn't currently available from the dealer. You'll need to contact your dealer to order the part once it becomes available and have them install it.

Your 2019 Dodge Journey is subject to a recall (Campaign 25V552000) for the back-over prevention system, but the repair part isn't available yet from your dealer. You've been waiting longer than what you consider reasonable for the manufacturer to provide the part and complete the repair. No actual failure has occurred yet, but the recall remains unresolved. The fix will involve installing or replacing a component in your back-over prevention system once the part becomes available.

You received a recall notice for your 2019 Dodge Journey's back-over prevention system, but the dealership couldn't get the required part to fix it. You've been waiting longer than seems reasonable for the repair to be completed. No actual failure or safety incident has occurred yet.

Your car's rear window shattered and broke into pieces on its own while the vehicle was parked, with no warning or impact. This happened without any accident or collision involved. The repair will likely require replacing the entire rear window assembly.

Your rearview camera display intermittently goes blank when you put the car in reverse or drive. The screen will sometimes show an image and sometimes display nothing, making it difficult to see what's behind or in front of your vehicle when backing up or driving forward.

Your backup camera stopped working in November 2025 and displays only a black screen. The dealership says the vehicle isn't covered under a recall and won't repair it for free. Getting the camera repaired or replaced will likely involve either replacing the camera unit itself or diagnosing an electrical connection issue in the backup camera system.

Your backup camera isn't working — it now shows only a no-camera symbol on your screen. The camera initially displayed an upside-down image, then became blurry and flickering before stopping entirely. While your vehicle year matches a previous recall for this issue, your specific VIN doesn't appear on the recall list. The fix will likely involve replacing or recalibrating the backup camera and its wiring harness.

The protective cover on your front passenger seat's airbag and seat belt assembly has come loose, and at the same time, both the airbag and seat belt sensors stopped working. This makes the seat belt difficult to use and raises concerns about whether the airbag would deploy properly in a crash. The repair will likely involve reattaching or replacing the seat cover assembly and diagnosing/replacing the faulty airbag and seat belt sensors.

Your car won't start, and all the dashboard lights flash on and off. This could indicate an electrical system problem that's preventing the engine from turning over.

Your backup camera stopped working a few months after you bought the car—it first flickered on and off, then quit completely. When you try to use it now, you see a line across the display instead of a camera image. While some 2019 Dodge Journeys have recalls for this issue, yours doesn't, but you're experiencing the same problem. The fix will likely involve replacing the backup camera unit or repairing its electrical connection to the display.

Your windows won't open or close, and only the passenger door operates while the other doors are stuck. Your cruise control and backup camera have stopped working. These electrical issues may require diagnosis of the power window motors, door lock actuators, and camera/cruise control circuits.

Your car's Bluetooth system fails to connect about half the time. When this happens, you'll need to either turn off the car for about 5 minutes or pull the radio fuse to get Bluetooth working again for hands-free calls and music. A technician may need to update or replace the infotainment system software or check the radio module itself.