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2019 Dodge Journey Airbags Problems

6 owner-reported airbags complaints from NHTSA data

6
Complaints
3
Crashes
Aug 2023Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (6)

criticalAIR BAGS,SEAT BELTS,SEATS
Filed: Oct 2025

The protective cover on your front passenger seat's airbag and seat belt assembly has come loose, and at the same time, both the airbag and seat belt sensors stopped working. This makes the seat belt difficult to use and raises concerns about whether the airbag would deploy properly in a crash. The repair will likely involve reattaching or replacing the seat cover assembly and diagnosing/replacing the faulty airbag and seat belt sensors.

NHTSA #: 11694123
mediumAIR BAGS,SEAT BELTS
Filed: Sep 2025

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

NHTSA #: 11690553
mediumAIR BAGS
CrashFiled: Nov 2024

The contact owned a 2019 Dodge Journey. The contact stated that while the vehicle was completely stopped, another vehicle driving at 55 MPH rear-ended his vehicle. There were no air bags deployed upon impact. The contact mentioned that the owner's manual had verbiage that contradicted that air bags do not deploy when involved in rear-end collisions. The contact stated that the trailer hitch absorbed the majority of the impact from the crash. The contact suffered whiplash, but medical attention was not received. The fire department and police arrived on the scene. Police and fire department reports were filed. The vehicle was able to be driven away from the crash site. The contact stated that the following week, while driving, all of the air bags deployed without any impact. The contact suffered a concussion, and his dog, who was sitting in the rear center seat, died as a result of his injuries. The fire department and police arrived on the scene. The Police and fire department filed reports for the second time. Medical attention was not received. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and their insurance adjuster informed the contact that the air bags performed as designed to not deploy in a rear-end collision. The failure mileage was approximately 80,000. The VIN was unavailable. 

NHTSA #: 11627974
mediumAIR BAGS
CrashFiled: Aug 2023

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one did and still hasn't. i have call a numerous times each time nothing, not once have they even asked if I was all right in both incidences.

NHTSA #: 11539055
mediumAIR BAGS
Filed: Oct 2021

Ever time I drive my airbag light will come on and stay on for 5-10 mins then go off for 5-10 mins then come back on. Something is seriously going on with my cars air bags

NHTSA #: 11438294
mediumAIR BAGS,SEAT BELTS,SERVICE BRAKES
CrashFiled: Dec 2020

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. I HAVE A PERMANENT MARK. I HAD A SMALL PUNCTURED LUNG ON THE RIGHT SIDE AND MY RIGHT SHOULDER AND ARM WERE INJURED WHICH HAS NOW TURNED INTO RSD. EXTREMELY PAINFUL . I HAD CHRYSLER TEST IT BUT WILL ONLY SEND ME AN EMAIL SAYING NO PROBLEMS. NO REPORT. JUST AN EMAIL SAYING EXACTLY THAT.*DT*DT*JB*JB

NHTSA #: 11383972

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