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2017 Dodge Journey Electrical Problems

47 owner-reported electrical complaints from NHTSA data

47
Complaints
1
Recalls
2
Crashes
3
Fires
Jan 2025Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (1)

RECALLCampaign #18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Owner Complaints (47)

criticalELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Oct 2025

Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldn’t move at all when I would turn the switch, but anytime the car was unlocked or locked.

NHTSA #: 11692894
criticalELECTRICAL SYSTEM
FireFiled: Aug 2025

In April 2025 I was driving and the ABS light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025.

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NHTSA #: 11681675
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

Didn’t get into accident but a couple months ago my car wouldn’t start , wouldn’t try to the lights wouldn’t come on nothing. Someone cleaned battery terminal it started . Now randomly sometimes it won’t start it will try but won’t so I put it neutral and barley push it toward put it back in park then it will start .

NHTSA #: 11636735
criticalELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Filed: May 2024

Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 MPH the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning.

NHTSA #: 11591423
criticalELECTRICAL SYSTEM
Filed: May 2024

The actuator for cabin air engages when vehicle is completely off. This is due to a short in the electrical system, causing the actuator to function when power is directly applied. This could cause the electrical system to overheat and cause a fire.

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NHTSA #: 11590724
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
CrashFiled: May 2024

The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side.

NHTSA #: 11587900
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2024

The vehicle shuts off while driving. It has occurred 6 times over the course of a year. It results in a total loss of power, steering, brakes creating a very unsafe scenario.

NHTSA #: 11574229
criticalELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Filed: Feb 2024

The car lost power and wouldn't speed up. Could have been rear ended. We had the ABS light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast.

NHTSA #: 11570459
criticalELECTRICAL SYSTEM
FireFiled: Mar 2023

I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.

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NHTSA #: 11509777
criticalELECTRICAL SYSTEM
Filed: Apr 2022

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the electrical system warning message was displayed and the vehicle inadvertently decelerated. The failure nearly caused a collision.

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NHTSA #: 11461556
criticalELECTRICAL SYSTEM,ENGINE
Filed: Mar 2021

Several lights came on the dashboard including the electronic traction control and the electronic throttle control causing the vehicle to completely stole on the freeway with no power and could only go 25 MPH. This along with repeatedly accelerating as I was trying to stop caused nearly an accident .

NHTSA #: 11399485
criticalELECTRICAL SYSTEM
FireFiled: Sep 2020

As my husband was driving for work for the census, the engine light and the message notification envelope both appeared on the dash screen they flashed on once flashed off and flames blew out from both front wheels wells.

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NHTSA #: 11361661
highELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2023

The vehicle wouldn’t start, just kept idolizing. After trying for 10 minutes then getting a new key battery, the vehicle started then engine light was on. A code for crankshaft was on.

NHTSA #: 11522390
highELECTRICAL SYSTEM
Filed: Jan 2022

The battery and alternator were replaced and ever since have had issues with the electrical issues. Check engine light randomly comes on, voltage lightning bolt will appear and car will not turn over, battery light has come on while driving. I have been stuck at the store and car has no power.

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NHTSA #: 11448971
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

I am so not happy with Jacob Conlon who works at Mitsubishi in La porte. I realized that he was playing with me all the time and that he never repaired my SUV until I found out from Danny who works at Dodge. I dropped it off at service and picked it up more than 5 times because Jacob never repair it

NHTSA #: 11635566
mediumELECTRICAL SYSTEM
Filed: Jun 2024

Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up

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NHTSA #: 11594413
mediumELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: May 2024

In the midst of driving the red electric lightning bolt signal started flashing, seconds later the non-slippery signal came on and then the car started shaking/rattling. The gas pedal became hard to press and my car started slowing down in the middle of the street, forcing me to put the car in park in the middle of the street with my hazard lights on and turning the car off.

NHTSA #: 11586375
mediumELECTRICAL SYSTEM
Filed: Aug 2023

Alternator/Battery issue Alternator replaced 3 times Not charging causing battery today Electrical issue cannot be diagnosed Vehicle shut off while going 65 on highway. Loss of power steering/braking function. Car accelerated by itself.

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NHTSA #: 11541488
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Sep 2022

The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before.

NHTSA #: 11484956
mediumELECTRICAL SYSTEM,AIR BAGS,ENGINE
Filed: Jan 2021

This is the second dodge journey now that I have owned and both of them have electrical problems with the back tail lights as well as the rear windshield wipers left tail light and both of my vehicles. Also with my second dodge journey with both of the cars I have transmission problems as well and I also have airbag warning always going off of my card when I make turns.

NHTSA #: 11389306
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2020

WHILE I WAS DRIVING ON THE FREEWAY, A RED BATTERY IMAGE DISPLAYED ON THE MENU CENTER SCREEN.NEXT DAY HAD IT CHECKED, WAS TOLD ALL WAS FINE,EVERYTHING CHECK OUT..A WEEK LATER WAS ON FREEWAYAGAIN,HEADLIGHTS FLICKED, RADIO WENT DEAD(DISPLAY &SOUND) TWICE, ENGINE BOGGED DOWN BRIEFLY. CAR IS IN SHOP NOW..TWO DAYS.AND NO ACCURATE DIAGNOSIS..THIS IS OBVIOUSLY A WELL-DOCUMENTED PROBLEM WITH THIS MODEL OF VEHICLE..HAS THIS CAUSED DEATH? WILL IT LEAD TO DEATH, YES, IS THERE HELP FOR THE CONSUMERS?? I'M AWARE OF NUMEROUS ELECTRONICAL PROBLEMS WITH THESE AND OTHER DODGE VEHICLES. AS I HAVE OWNED ONE IN THE PAST WITH A SIMILAR PROBLEM. THAT COST ME THOUSANDS , AND COULD NOT BE FIXED, EVEN BY A TECH FROM CORPORATE OUT OF STATE..NOW WITH MY CURRENT SITUATION HOW CAN I BE CONFIDENT ON THE ROAD? ALSO WHY, WHEN THE DEALERSHIP KNOW(FOR A FACT) THEIR VEHICLES HAVE THESE ISSUES. THEY CHARGE A $180.00 DIAGNOSTIC FEE, THAT CAN NOT BE APPLIED TO REPAIR..UNFAIR AND CRIMINAL TO PUT VEHICLES ON THE ROAD THEY KNOW ARE FAULTY..FAULTY AS IN ELECTRONIC ISSUES THAT NO ONE CAN PINPOINT..AND IT APPEARS THAT IF THEY THROW ENOUGH PARTS AT IT, MAYBE THAT WILL WORK...THESE ISSUES MUST STOP!!

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NHTSA #: 11364583
mediumELECTRICAL SYSTEM,ENGINE
Filed: Sep 2020

FIRST IT WAS ALL THE LIGHTS ON MY DASHBOARD WOULD STAY ON. MY USB AND CHARGING PORTS WOULD GO OUT. EVERY ONCE IN WHILE MY DIGITAL SPEEDOMETER WOULD RANDOMLY START DOUBLING MY SPEED. I TOOK IT IN TO THE DEALERSHIP. THEY APPARENTLY REPLACED THE PART NEEDED. THAT SEEMED TO FIX THAT PROBLEM AT LEAST FOR NOW. BUT NOW THE SPEEDOMETER HERE AND THERE WILL ACT UP AGAIN. WHEN IT DOES , IT'S ALMOST AS IF THE ENGINE IS WORKING AGAINST ME TO GO. IT FEELS LIKE IT TRIES TO STOP ME WHEN I AM PRESSING THE GAS TO GO. IT DOES NOT DO THIS ALL THE TIME. BUT IT IS MORE FREQUENT THAN USUAL. WE JUST PURCHASED THIS VEHICLE A LITTLE LESS THAN TWO YEARS AGO. IT STARTED OFF WITH MINOR THINGS , BUT NOW SEEMS TO BE TURNING FOR THE WORSE. I AM CONCERNED OF IT GO OUT ALL TOGETHER COMPLETELY.DEALERSHIP WE WENT TO MADE IT SEEM LIKE IT WAS NOTHING. BUT BEING A DAILY DRIVING I KNOW OTHERWISE.

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NHTSA #: 11361875
mediumELECTRICAL SYSTEM,AIR BAGS
Filed: Sep 2020

AIR BAG LIGHT COMES ON AND STAYS ON FOR A FEW DAYS. AFTER A FEW DAYS THE LIGHT DOESN'T COME ON AND IT THEN IT COME BACK ON. WHEN IT DOES LIGHT UP IT DINGS. THE A/C AUTOMATICALLY TURNS ON AFTER I TURN IT OFF AND THE TOUCHSCREEN STARTS TO FLICKER WHEN THAT HAPPENS. THIS HAS BEEN OCCURRING SINCE 2/18/2020

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NHTSA #: 11360001
mediumELECTRICAL SYSTEM,AIR BAGS
Filed: Apr 2020

THE CONTACT OWNS A 2017 DODGE JOURNEY GT. STATED 500 MILES OUT OF 36,000 MILE WARRANTY THE AIRBAG LIGHT CAME ON. WHEN CHECKED BY A MECHANIC IT HAD THE FOLLOWING ERROR CODE, B1C29, LEFT SIDE SEAT THORAX SQUIB 1 CIRCUIT OPEN. CHRYSLER IS REFUSING TO REPAIR AS A SAFETY ISSUE. THE LIGHT FIRST APPEARED INTERMITTENTLY UPON IGNITION BUT NOW REMAINS ON WHENEVER THE CAR IS STARTED AND RUNNING. A WIRE UNDER THE DRIVERS SEAT HAD BECOME DISCONNECTED *DT*TP

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NHTSA #: 11320146
mediumELECTRICAL SYSTEM,AIR BAGS
Filed: Feb 2020

THE AIRBAG LIGHT CONTINUES TO COME ON WHILE DRIVING OR ONCE THE CAR IS STARTED. IT WILL STAY ON FOR A FEW DAYS AND THEN GO OFF. WHEN IT COMES ON WHILE THE CAR IS DRIVING IT WILL DING AND STAY ON FOR DAYS. THE AIR CONDITIONER/ HEATER JUMPS ON AND OFF WHILE DRIVING. IT WILL BE OFF AND AUTOMATICALLY JUMP ON. I WILL TURN IT OFF AND THEN IT WILL JUMP ON AGAIN. THESE ISSUES WERE "FIXED" BY A DODGE DEALERSHIP IN MAY AND ARE STILL REOCCURRING.

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NHTSA #: 11307739
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jan 2020

MY 2017 JOURNEY WAS MANUFACTURED IN AUGUST OF 2016 DODGE HAS A RECALL FOR JOURNEYS FOR CRANKSHAFT POSITION SENSORS FOR JOURNEYS THAT WERE MADE FROM MAY OF 2016 TO JULY 2016 MY CAR HAS BEEN STALLING OUT SINCE 40,000 MILES AND THE PROBLEM IS GETTING WORSE UPON RESEARCH THIS MAY BE THE CRANKSHAFT POSITION SENSOR AND THERE HAVE BEEN MULTIPLE COMPLANTS ONLINE STATING OTHERS CARS HAVE HAD ISSUES WITH THIS SENSOR BUT DODGE ONLY DID A LIMITED RECALL ON THESE VEHICLES. MY CAR JERKS 3-4 TIMES WHEN IN REVERSE THEN STALLS OUT OR IT JERKS 3-4 TIMES AND STALLS AT STOP LIGHTS OR SIGNS. OTHER ONLINE COMPLAINTS IVE SEEN STATE THAT PEOPLE HAVE HAD ISSUES WITH IT ALSO STOPPING MID DRIVING AT HIGH SPEEDS.

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NHTSA #: 11300816
mediumELECTRICAL SYSTEM
Filed: Jan 2020

MY 2017 DODGE JOURNEY KEEPS GOING THROUGH BATTERIES. 1ST ONE AT APRIL 2018. 2ND ONE JAN 2020. DEALERSHIP JUST KEEPS PUT BATTERIES IN . NOT FIXING PROBLEM. ON DODGE FORUM OTHER PEOPLE ARE HAVING SAME PROBLEMS.

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NHTSA #: 11300473
mediumELECTRICAL SYSTEM
Filed: Dec 2019

AFTER 65,500 MILES, MY TWO YEAR OLD DODGE JOURNEY HAS A CATASTROPHIC FAILURE. THE HYDRAULIC PUMP BLEW AND CAUSED COMPLETE DAMAGE TO THE TRANSMISSION COSTING ME $3500 TO GET THE COMPLETE TRANSMISSION REBUILT. IT'S RIDICULOUS THIS IS HAPPENING TO A 2 YEAR OLD CAR WITH ONLY 65K MILES ON IT

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NHTSA #: 11291146
mediumELECTRICAL SYSTEM
Filed: Nov 2019

Tl* the contact owns a 2017 dodge journey. When attempting to start the vehicle, the vehicle would not crank; however, the electrical components were operable. The contact mentioned that the vehicle would not start unless it was jumpstarted.

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NHTSA #: 11282254
mediumELECTRICAL SYSTEM
Filed: Nov 2019

MY WIFE WENT TO START THE JOURNEY, CAR WON'T START BRAKES WON'T PRESS DOWN ALL I HEAR IS CLICKING SOUND LIKE THE CAR WANTS TO START BUT WON'T, LOOK FOR HELP ONLINE WHAT I GET IS THAT IT'S A SECURITY ISSUE THAT HAS THE CAR LOCKED TRIED TO OVER RIDE BY DISCONNECTING THE POSITIVE CABLE TO RESET BUT NOTHING, I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH DODGE VEHICLES

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NHTSA #: 11280155
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Sep 2019

Tl* the contact owns a 2017 dodge journey. While driving 70-75 MPH with the cruise control engaged, the vehicle slowed down to 35 MPH. The vehicle was restarted and resumed normal operation.

NHTSA #: 11256870
mediumELECTRICAL SYSTEM
Filed: Jul 2019

Tl* the contact owns a 2017 dodge journey. The contact stated that the horn was not audible when pressing the center of the steering wheel. The vehicle was not diagnosed or repaired.

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NHTSA #: 11228996
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jun 2018

Tl* the contact owns a 2017 dodge journey. The contact stated that there was a delay when the push to star function was used. Also, there was an issue with the brakes when the brake pedal was depressed, and the cruise control failed to function.

NHTSA #: 11101685
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: May 2018

Sitting or driving AC not cooling sitting or driving gas level drastically dropping to zero then spike mte, taken to dealership multiple times and not duplicated. Drove this morning and mte spiked and zeroed out again while driving. Transmission shifting hard and grinding noises overall electrical issues based on dealership explanation and issues could not be duplicated.

NHTSA #: 11097896
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2018

Tl* the contact owns a 2017 dodge journey. While driving at an unknown speed, the vehicle's bluetooth failed to operate correctly. Upon reaching his destination, the contact parked, turned off, and exited the vehicle.

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NHTSA #: 11091408
lowELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

Catalytic converters on these models are failing too. There are recalls on the other 2017 dodge journeys, please add this model too them asap its dangerous and we use this to transport kids. Thank you photos of failing codes available upon request

NHTSA #: 11693349
lowELECTRICAL SYSTEM
Filed: Aug 2025

The electrical system keeps failing. The front windows the radio AC and power lock and doors glitch on and off. This is daily to put where the radio and AC will not stay on for more than 30 seconds.

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NHTSA #: 11682525
lowELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Aug 2024

I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .I notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .

NHTSA #: 11606359
lowELECTRICAL SYSTEM
Filed: Sep 2023

My AC or radio will turn on when ever it wants. I can turn my stuff off up to 18 times in a day. I have no control over my units front or back.

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NHTSA #: 11543101
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jun 2023

The lights on the interior are coming on by them self, I believe the problem lies in the rear wire harnesses. My car only has 31000 miles

NHTSA #: 11528606
lowELECTRICAL SYSTEM,SEAT BELTS
Filed: Jun 2023

Unknown

NHTSA #: 11526210
lowELECTRICAL SYSTEM,AIR BAGS,SEATS
Filed: Mar 2022

Light has been illuminating every few days, it will ding when it comes on then stay lit for several days. Not sure if the wiring under my passenger seat is loose or whats going on.

NHTSA #: 11454805
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Apr 2021

ABS light and cruise control stay on and it not working. Doing my research there is a cruise control recall for 2014 and 2018, but our car was never recall.

NHTSA #: 11408298
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Dec 2019

There have been several occasions where my headlights and tail lights have went out while I was driving and I got pulled over the other night for no headlights or tail lights for it being a hazard. I work night shifts and I need my headlights and tail lights unless I am in a dimly light area and I dont know of they are on or not and I dont get no warning of when they are off.

NHTSA #: 11288796
lowELECTRICAL SYSTEM,AIR BAGS
Filed: Oct 2019

There bag light has come on at about 35,000 miles and has not went off. The a/c and heat keeps coming on whenever it wants no matter how many times I turn it off I have went up to dodge multiple times and nothing has happened as I am over the 30,000 miles and to be charged 200 just to see what the problem is and then charge me even to fix it is ridiculous.

NHTSA #: 11269604
lowELECTRICAL SYSTEM
Filed: Jun 2019

I had my journey parked in the driveway, grabbed my purse and my daughter and, headed out to run errands. I drove to my destination, turned off the car and went to lock it from the outside door handle. There were no beeps and the doors wouldn't lock.

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NHTSA #: 11228571
lowELECTRICAL SYSTEM
CrashFiled: Mar 2019

Went to get in car didn't open, had to use the key, tried to start the car it didn't ,had to use the key, put the car in reverse as we were backing up and all of the sudden the car went forward and ran into a concrete pillar in a parking garage, the car was parked

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NHTSA #: 11184921

Other 2017 Dodge Journey Issues