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2017 Dodge Journey Airbags Problems

20 owner-reported airbags complaints from NHTSA data

20
Complaints
8
Crashes
1
Fires
Jan 2019Dec 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (20)

criticalAIR BAGS
Filed: Aug 2024

Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest.

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NHTSA #: 11606285
criticalAIR BAGS
CrashFiled: Jul 2023

Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well.

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NHTSA #: 11534490
criticalAIR BAGS,SEATS
Filed: Jun 2022

I have been getting airbag alert on dashboard since car was purchased in 2017…would go away and come back on here and there. The headrest in passenger side deployed while driving!!! Ridiculous!

NHTSA #: 11470274
criticalAIR BAGS
Filed: Feb 2022

The contact owns a 2017 Dodge Journey. The contact stated that the air bag warning light illuminated with an audible tone while driving. The contact stated that the failure occurred approximately three times throughout the day while driving the vehicle.

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NHTSA #: 11454574
criticalAIR BAGS
Filed: Sep 2021

My airbag warning light keeps going off and there is no issue with the airbaga nor has the vehicle been in an accident.

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NHTSA #: 11432368
criticalAIR BAGS
CrashFiled: Aug 2021

The contact owned a 2017 Dodge Journey. The contact stated while driving 20 MPH, when she rear-ended another vehicle. The air bags did not deploy.

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NHTSA #: 11430188
criticalAIR BAGS,SEATS
Filed: Nov 2020

Fianc leaning on seat from middle row and driver seat headrest deployed and separated, while vehicle was in park

NHTSA #: 11376179
criticalAIR BAGS
CrashFiled: Sep 2020

OTHER DRIVER RAN RED LIGHT CAUSING ME TO HIT THEM AT AN INTERSECTION. I WAS TRAVELING 40MPH. MY AIR BAGS DID NOT DEPLOY. FRONT OF MY VEHICLE WAS TOTALED.*DT*DT*JB*JB

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NHTSA #: 11360958
criticalAIR BAGS
CrashFiled: May 2019

Tl* the contact owns a 2017 dodge journey. The contact stated that while driving approximately 35 MPH the vehicle was t-boned by a second vehicle. During the incident the vehicle rolled over 3 times and the front end and sides were severely damaged but no side curtain or front airbags deployed.

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NHTSA #: 11210692
criticalAIR BAGS
CrashFiled: Mar 2018

I was driving straight when the vehicle 2 cars ahead of me slammed on their brakes at a green light. I rear ended the car in front of me going approximately 45mph head on, causing major front end damage. Neither of the front airbags deployed.

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NHTSA #: 11080003
criticalAIR BAGS
CrashFiled: Jan 2018

Head on collision. Air bags did not deploy. Owner's spouse of the dodge journey 2017 was diagnosed with motor vehicle collision, initial encounter contusion of chest wall, unspecified laterality, initial encounter.

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NHTSA #: 11063202
criticalAIR BAGS
Crash / FireFiled: Dec 2017

Tl* the contact owned a 2017 dodge journey. While driving approximately 25 MPH, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage.

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NHTSA #: 11054908
highAIR BAGS
CrashFiled: Jul 2023

Air bags did not deploy when I hit someone at 35+MPH. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty

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NHTSA #: 11534280
mediumAIR BAGS
Filed: Sep 2025

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted.

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NHTSA #: 11685048
mediumAIR BAGS
Filed: Aug 2023

In June 2023, the air bag light came on intermittently. In July 2023, the air bag light came on and stayed on (no longer intermittent.

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NHTSA #: 11535719
mediumAIR BAGS
Filed: Oct 2019

Tl* the contact owns a 2017 dodge journey. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to bergeron auto chrysler dodge jeep ram (located at 3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131), but was not diagnosed or repaired.

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NHTSA #: 11265411
mediumAIR BAGS
Filed: Mar 2019

Tl* the contact owns a 2017 dodge journey. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to safford chrysler jeep dodge ram fiat of springfield (located at 7611 loisdale rd, springfield, va 22150, (703) 866-1700) where it was diagnosed that the air bag wiring harness needed to be replaced; however, the part was on backorder.

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NHTSA #: 11186222
mediumAIR BAGS
Filed: Jan 2019

One month after purchasing the 2017 dodge journey the airbag light came on while driving the vehicle. Took the vehicle to a certified dodge dealer and they informed us that the airbag wireing harness located under the drivers front seat was faulty. The told us the airvagwireing harness is not covered under any warranty and that the new replacement airbag wireing harness would cost around $800.

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NHTSA #: 11165633
lowAIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Aug 2019

My traction light and ABS light is on and the cruise control will not work. Also the airbag light is on. The mechanic checked the codes but nothing is showing up.

NHTSA #: 11241937
lowAIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2019

Cruse control keep sticking, and my air bag light keep coming on, not sure if it going to explore.

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NHTSA #: 11195346

Other 2017 Dodge Journey Issues