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2021 Toyota Venza Fuel System Problems

6 owner-reported fuel system complaints from NHTSA data

6
Complaints
Feb 2023Oct 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (6)

highFUEL/PROPULSION SYSTEM
Filed: Sep 2025

Your 2021 Toyota Venza's fuel door won't open properly, and when you try to refuel, the gas pump repeatedly shuts off before the tank is full. A mechanic determined that the fuel door actuator — the component that controls the fuel door and fueling system — needs to be replaced. This problem prevents you from refueling normally and could leave you stranded. The fix will involve replacing the fuel door actuator assembly.

NHTSA #: 11688955
mediumFUEL/PROPULSION SYSTEM
Filed: Feb 2023

The miles do not seem accurate as the tank should hold 14.5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with Toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don’t know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car.

NHTSA #: 11509336
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2022

I was turning onto traffic and I tried pressing the gas pedal and nothing happened. I was in instant shock as I feared I was gonna be hit then I pressed the gas pedal again and I was able to accelerate properly. This just recently happened but hasn't happened again since.

NHTSA #: 11462026
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2022

There have been 2 occasions when I have been trying to make a left turn and the vehicle fails to accelerate. The pedal is pressed all the way down and nothing happens. Once I released the pedal and pressed it again, the vehicle accelerated. The first occurrence happened a couple of months ago. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in traffic lanes putting me in danger of being struck. When I depressed the gas pedal again, it worked. I believe I was in Normal driving mode. The second occurrence happened on 4/5/2022. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in the traffic lanes and in danger of being struck. When I depressed the gas pedal again, it worked. I was in Sport driving mode at the time.

NHTSA #: 11459807
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2022

Fuel tank filling issue. Could not fill anywhere close Tank Capacity, dealer claims it has several gallons reserves. Driver does not know what Distance to Empty shows vs what is real, how much gas left in the tank. Supposed 560 Mile range, only showing 420 miles. Even after driving DTE 0 miles, user can hardly fill 11 Gallons. Do not know the reasons why, whether gas is in the tank but can't use, or can't fill the gas. This causes confusion of real Distance to empty and car might suddenly shutdown on highway or even damage the hybrid system. Seems known issue by Toyota, not acknowledging or fixing the issue. It has been observed over several tanks of refueling.

NHTSA #: 11456873
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2021

I just purchased the 2021 Venza a week ago. I was not aware of the fuel tank issue with the RAV4. When I filled up my Venza I noticed that it was not filling up to the full 14.5 gallons as stated by Toyota. I would assume that there maybe some reserve gas in the tank. But had I not noticed this I would have attempted to continue driving since I assumed that the tank has 3.5 gallons in reserves but I am uncertain. If this is the case anyone may become stranded or even worse run out of fuel on the freeway putting the people inside the vehicle in danger and causing life and death accidents. There is no documentation in the owners manual about the discrepancies between what Toyota states (14.5 gallons) and the 11 gallons that it takes when filling up at the gas station.

NHTSA #: 11436748

Other 2021 Toyota Venza Issues