MyCarTSB

2012 Toyota Prius Electrical Problems

78 owner-reported electrical complaints from NHTSA data

78
Complaints
1
Crashes
3
Fires
Jan 2014Dec 2012
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (78)

criticalELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Dec 2025

Your brakes suddenly stopped working properly while driving normally, with no warning signs beforehand. The brake pedal became unpredictably hard or spongy, requiring extra effort to stop, and multiple warning lights appeared on your dashboard along with continuous beeping and buzzing sounds from the brake system. The problem comes and goes on its own, creating a serious safety risk since you can't rely on your brakes to stop consistently. The issue likely involves the brake actuator or ABS pump assembly, and a diagnostic scan confirmed fault codes related to brake system pressure and pump motor problems.

NHTSA #: 11707029
criticalELECTRICAL SYSTEM
Filed: Nov 2025

Your Prius won't start in "Ready" mode and multiple warning lights are on (ABS, brake, engine, master warning). The dealer found a problem with your brake light switch and wants to replace it for about $349, but they've also identified a safety recall related to inverter failure that could cause sudden loss of power. The dealer refused to complete the recall work or do a software update because they say your car won't enter Ready mode, leaving your vehicle unable to run and potentially unsafe.

NHTSA #: 11697829
criticalELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jul 2025

Your brake pedal occasionally gets stuck on the floor and requires hard pressure to respond, happening without warning while driving on highways or in driveways. This started the day after you bought the car and caused you to nearly hit another vehicle, forcing you to swerve to avoid a collision. The issue involves your brake system and collision avoidance system not responding properly. A mechanic will need to inspect your brake lines, master cylinder, and brake fluid system to identify why the pedal is sticking and not providing adequate stopping power.

NHTSA #: 11676307
highELECTRICAL SYSTEM
Filed: Dec 2025

Your car's odometer may show inaccurate mileage compared to its actual service history. When your son purchased this 2012 Prius, the dashboard displayed 137,000 miles, but the Carfax report indicated the vehicle had actually traveled 281,586 miles at some point in its history. This mileage discrepancy suggests the odometer reading may have been tampered with or reset. Addressing this issue may require a dealer inspection of the odometer unit and potentially documenting the actual mileage history for resale or warranty purposes.

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NHTSA #: 11702529
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jun 2025

I am writing to express a complaint regarding the issues I have experienced with the brake system of my Toyota Prius C, 2012 model. For the past several months, I have noticed that the brakes exhibit strange noises, soft pedal sensation, reduced braking efficiency, were driving and the ABS, traction, brake, and that other light turned on and the brakes became slow these issues have been observed on multiple occasions and pose a safety risk to myself, other drivers, and pedestrians. I have taken the vehicle for inspection, but the problems persist or have not been definitively resolved. I believe these faults may be related to defects in the braking system, and therefore I request a thorough inspection and necessary repairs at no cost, considering that the manufacturer could be responsible for manufacturing defects.

NHTSA #: 11664280
mediumELECTRICAL SYSTEM
Filed: Mar 2025

The accelerator wasn’t pushing down after I turned a corner then the lights in attached photo appeared. The power inverter needs to be replaced and since my car had the J0V software update in 2/2019, and the recall update came out in 3/2019, it was not linked to my vin as it should’ve been. The update to J0V (attached) should have been posted w my vin, correct? They are fixing it under customer support but refuse to tow it or give me rental bc they are saying it isn’t a recall issue, when the document below says it applies to all cars that needed J0V. I want to be sure all cars that had recall service before the March2019 update get this update linked to their vin.

NHTSA #: 11651487
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Dec 2024

Wednesday morning I went to start my car to go to work. I noticed the brake would not go down. It was difficult to press. I was unable to go to work safely. I brought my car to a mechanic where I was informed it was a faulty brake booster. When I researched online, I saw many many other Toyota owners went through the exact same issue. There is no recall but it’s a huge issue and a a safety problem.

NHTSA #: 11631892
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jun 2024

While my daughter was driving brake pedal faded and rear brakes locked up causing her to lose initial control of car . Steering felt tight . Many warning lights , check hybrid system , brake lights , steering warning lights , along with abs lights came on . Took car to Toyota dealer to diagnose it needs brake booster and master cylinder module . Service consultant said known issue with TSB but it had expired . Many , many complaints of this same incident of Toyota and Prius forums .

NHTSA #: 11597788
mediumELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Feb 2024

The hybrid system was shut down while driving. The symptoms are like the description in this recall (NHTSA Campaign Number: 18V684000). However, my VIN is not on the recall list.

NHTSA #: 11569382
mediumELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
Filed: Aug 2023

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR ******* DELETE VOQ *******

NHTSA #: 11541201
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Feb 2023

Our 2012 Toyota Prius experienced brake failure due to the Accuator and Accumulator. I contacted Toyota Corporate office, which advised it is a known problem and had a customer support program that expired last year. The Toyota rep advised me to not drive the vehicle because of the brake failure and opened a ticket advising it is a known issue. After researching online, it is a very common issue. https://www.aboutautomobile.com/Consumer-Complaint/2010/Toyota/Prius/Brake

NHTSA #: 11507753
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Feb 2023

In September 2022, my car, a 2012 Toyota Prius V with 79, 056 miles, began making noises in the engine area and the brakes became loose, meaning it took more pressure on the brake pedal to engage the brakes. In November 2022 the following warning lamps on the dashboard came on: Master Warning Light, Brake System Warning Light and Warning Buzzer, Brake System Warning Light, ABS Warning Light and SLIP Indicator. I took it to the Toyota Dealership near me: Lipton Toyota in Ft. Lauderdale, FL, and they diagnosed car with the trouble code of C1391-Abnormal Leak of Accumulator, Internal ABS Actuator Failure. To fix this problem, Lipton Toyota will charge $3124.29 for the repair. Toyota Motor Sales, U.S.A., Inc. issued a customer support program notification that would cover this repair if the malfunctions happened before coverage ended. Primary Coverage was applicable until December 31, 2021 with no year/mileage limitation. Secondary Coverage was applicable for 10 years from the vehicle's date of first use or 150,000 whichever occurs first. Date of first use on my Prius V was 03/01/2012 and my mileage is 79K. So as you can see, I am just out of the coverage window. My private mechanic and myself have appealed our case to Toyota that this problem should be a recall with no limits on coverage. (Toyota Motor Sales, U.S.A., Inc. - case reference # 230206000678) I believe that if I had driven my car more, (which was not done because of the Pandemic 2020-2021) this issue would have come up before the cut off date for repair coverage. I also believe that this problem with the Brake Booster and Brake Booster Pump Assemblies on certain 2012-2014 model year Prius V vehicles should be a recall.

NHTSA #: 11505805
mediumELECTRICAL SYSTEM,ENGINE
FireFiled: Jan 2023

The engine caught fire while sitting in my garage. I had driven it for a few hours doing deliveries for a store and parked it in my garage around 2:30pm. About 1.5 hours later, my wife was coming home and opened the garage door and saw smoke above the hood of my car and then a few seconds later it burst into flames. I believe that it was smouldering for a while and the gust of wind when the big garage door opened gave it the extra push to ignite. The car was bought used and had a front end accident prior to my purchasing it so the electrical system could have melted and started the fire but the inspector that Toyota sent did not give me any copy of his report. It is a 2012 model. I bought the car in 2014, and had it for about 5 years until this happened and completed burned up the car and all the contents of my garage. I had a T-Mobile Sync-up module in the OBD port and it recorded a drop in voltage from around 12 to 5 volts at the time of the fire which I believe was transferred to my phone when I was near it.

NHTSA #: 11503239
mediumELECTRICAL SYSTEM,ENGINE
Filed: Oct 2022

I was driving on the expressway and experienced a sudden loss of power. The internal combustion engine suddenly stopped and did not deliver any power to the wheels. I immediately received a message on the system that said 'Check Hybrid System Stop Vehicle in a Safe Place'. The electric motor still continued to provide some power with the available battery charge. I was able to make it to the shoulder of the road but it was challenging to get to the shoulder with no power or warning and high speed traffic. My wife and I were in the vehicle. The vehicle had no engine or error codes until the failure on the expressway. The vehicle has the code P0A1A and P0A94. This is consistent with the error codes in the NHTSA 19V491000 recall and Toyota Safety Recalls E0E and F0R.

NHTSA #: 11490716
mediumELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Oct 2022

My breakes failed when driving. I almost got in accident. Code C1391. Brake Actuaror Failure. car has 200,000 miles. Toyota is denying to repair the car. It is well known problem with that but still not fixing.

NHTSA #: 11489347
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: May 2022

Faulty brake and ECU assembly failure. A safety issue when driving. Was told by mechanic NOT to drive car as it could suddenly stop. Took car in 9/11/15 for software update for motor generator ECU and power management ECU as recall letter suggested. This is apparently common and needs to be corrected without cost to driver.

NHTSA #: 11463050
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2022

Bought the car from a dealership in january 2022 with 158,000 miles and heard buzzing noise that I was told was normal with hybrid cars.no codes showing on car and passed dealer inspection.Driving down a highway and heading to a stop brakes are hard to mash and caused skidding. No brake lights or abs lights are on. Couple days later brake lights and traction lights come on and then went back off. Take to Tires Plus and I am told I have to schedule appointment with toyota dealer as they do not have the software to diagnose. Take to toyota dealership to see codes 1391c for brake system. After searching issue there was a recall/customer warranty extension for replacement of this part for 150,000 miles /march 19,2022 whichever comes first. This did not show up on a report for dealer to inspect before selling vehicle and causes a huge safety concern to people that did not own this car before 150,000 miles. If a less experienced driver would not have known to reduce brake pressure applied it could have slid and caused collision or if brakes would have been needed during an emergency situation. Car is now sitting at toyota dealership and advised not to drive as brake pressure was lowered while being diagnosed. After talking with toyota they cannot provide assistance due to car being slightly over the 150,000 mile mark. Also if the brake pedal is mashed for an extended period of time the dash lights for brake system and traction control go off and will not come back on until it is driven for awhile

NHTSA #: 11459170
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2022

on the pasenger side front low beam light if the headlight does not sit correctly it melts the headlight housing and or the headlight is dimmer my damage wiring harness in past dealership blames owner feel like this is a part defect the heat from a bulb should not melt or damage housing assemblies damage was found during a new headlight install

NHTSA #: 11456459
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Feb 2022

.The contact owns a 2012 Toyota Prius. The contact stated while driving 35 MPH, the ABS, brake lights, and traction control warning lights illuminated. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 150,000 warranty. The failure mileage was 152,900.

NHTSA #: 11454088
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2022

I brought the car to the Toyota dealer already 3 times for the same problem,now happened again,they told me the first time,nothing wrong with the car,and I paid them,the second time nothing wrong they said,the third time they said it’s the 12 v battery has to be replace it,I did replace it,but still the same problem I have,the HYBRID SYSTEM problems ,the Toyota company should fix it ,because it’s something very unsafe it’s happening with my car,please help me to resolve this problem….. the car drive but stop anytime,I almost have a very bad accident with my daughter ON board

NHTSA #: 11453735
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2022

Hi, I have a 2012 Toyota Prius with around 120k miles that is completely inoperable. A local Toyota dealership is charging $3400 to replace both computers, but the more I research the more apparent it becomes that this is directly linked with past issues that were never fully resolved during previous recall attempts. The following article describes the exact situation my car is in (https://www.latimes.com/local/california/la-fi-prius-overheat-inverter-defect-20190414-story.html). When you combine that with the previous recalls back in 2014 & 2018, this quickly becomes a pattern. That pattern suggests that past software issues (1 & 2 below) were never fully resolved, and/or already caused premature damage to internal/computer components that then fail regardless. I spoke with the California Bureau of Automotive Repair who referred me to nhtsa. The agent I spoke with noted that because the Inverter wasn't actually replaced back in 2014 (Toyota only performed a software update), this part definitely could have been already damaged due to the software issues, which could then cause problems with the computers later on (which is what occurred). --- 1) NHTSA CAMPAIGN ID: 14V053000 - In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. 2) NHTSA CAMPAIGN ID: 18V684000 - Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven. --- General: - Computers both failed, not currently available for inspection as they are being replaced - If this computer failure happens again later (while on the road - as it has for other consumer), it's very dangerous as the car essentially shuts down on the spot - Dealer is dismissing this due to the car's age - No previous warning lights or messages

NHTSA #: 11450008
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2021

I was Driving with my daughter as always,then the car put on the screen hybrid system problems and the car stop running…..I almost had an accident,I took the car to Toyota dealer and the charged me to fix it ,but the didn’t fix the problem,this is something that Toyota company should fix it before something bad happen while driving

NHTSA #: 11441292
mediumELECTRICAL SYSTEM
Filed: Oct 2021

I was driving going 45mph when my car shut off and wouldn't start back up. It almost caused an accident from it stopping in the middle of the highway. The master warning light, brake system warning light, warning buzzer ABS warning light and the slip indicator light came on as also the message center reading to have the hybrid system checked immediately. I did have ot towed on for a diagnosis and it came back saying i needed a new inverter power module this will cost $2000 . i cant afford that. I read all over the internet how there is. Safety recalls. When i called toyota they said there are no recalls so now im stuck paying this. Not happy at all!!! If there are anymore 2012 prius with this problem please write a complaint so we can get this on recall and have the company cover the cost of repair.

NHTSA #: 11437830
mediumELECTRICAL SYSTEM
Filed: Sep 2021

I was driving with my 10 year old son on local city streets. I was approaching a busy intersection while going approximately 35 miles when my car just turned off with an error message about the hybrid system failing. I stopped the car and put it in park while trying to turn the car back on, but I kept getting the same hybrid system error message. While the stoplight was red, I got my son out of the car and over to the sidewalk because this was a dangerous situation where anyone not paying attention could've slammed into my stalled car (see picture of black Toyota Prius). I called AAA to get it towed. About 20 minutes later, a cop car pulled up to block my stalled car and then got it pushed to the side of the road (picture attached) because of how dangerous it was sitting there blocking traffic at a major intersection. My car was taken to Cabe Toyota dealership where they diagnosed it with a failed IPM card, which would cost around $4,000 to replace. I did a simple Google search and found that 80,000 Prius from 2012 - 2014 have been recalled for this EXACT reason. There have also been class action lawsuits surrounding this IPM failure due to its extreme safety risks to anyone inside a car that will just die in the middle of driving it, especially when their fail-safe system does not get triggered with this particular IPM failure. As of right now, the car is available for inspection because it's still at Cabe Toyota. The invoice shows that the IPM card needs to be replaced. There were NOT any warning lamps, messages, or other symptoms prior to the car shutting off while driving it. It had been running just fine.

NHTSA #: 11432520
mediumELECTRICAL SYSTEM,AIR BAGS
Filed: Sep 2021

The contact owns a 2012 Toyota Prius. The contact stated while attempting to use the horn, the horn failed to operate as needed. The contact also stated that the front passenger’s air bag warning light illuminated and then turned off. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clock spring failed and needed to be replaced. The vehicle was also taken to an independent mechanic who confirmed the cause of the failure. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in the manufacturer communications regarding the clock spring assembly repair. The vehicle was not repaired. The approximate failure mileage was 90,000.

NHTSA #: 11432347
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jun 2021

There has been a safety recall on my vehicle for the years 2004-2009 models of the Toyota Prius, but my model year is 2012 and I have the exact same issue. 1) My check engine light comes on and off and it appears to be the hybrid electric water pump issue related to the coolant. The cap pops off and spills out. 2) When the light comes on, I am assuming the car is starting to overheat and is putting myself and my 3 year old daughter at risk as this is the primary car we use to transport her. We have just stop taking her out at all due to this issue. When the car overheats, I pull over and it can be risky as sometimes, I am on the highway or local streets. I do not want this issue to cause problems for other other drivers as well while I am trying to pull over where ever I am. 3) The problem as I stated above has been acknowledge by you and Toyota but just for 2004-2009 models. 4) The problem has not been inspected by Toyota, the police, or third party. I have been the only person checking the car and I am using a diagnostic check engine light tool to read the code and looking under the hood to find the coolant pump leaking and popped out just as indicated in the recall for other models. 5) Yes, the check engine light and high temperature light goes on and off. The issue first appeared around November of 2020.

NHTSA #: 11421353
mediumELECTRICAL SYSTEM
Filed: Jan 2021

2012 PRIUS C SUDDEN INVERTER FAILURE CAUSED CAR TO STALL ON BUSY STREET, PUTTING DRIVER AT SERIOUS RISK. CAR IS WELL MAINTAINED NEWER MODEL WITH MODERATELY LOW MILEAGE AND NO PRIOR ISSUES. CAR IS NO LONGER OPERABLE UNTIL INVERTER IS REPLACED. TOYOTA HAS HAD PRIOR LAWSUITS, COMPLAINTS AND RECALLS DUE TO INVERTER FAILURE. MY SPECIFIC VIN WAS NOT INCLUDED IN RECALL, BUT SAME INCIDENT OCCURRED AS DESCRIBED IN RECALL BULLETINS POSTED BY TOYOTA AND COMPLAINTS ON NHTSA.GOV WEBSITE. TOYOTA REFUSES TO INCLUDE MY VIN UNDER RECALL.

NHTSA #: 11387227
mediumELECTRICAL SYSTEM
Filed: Oct 2020

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE CONTACT TURNED LEFT WITH THE ACCELERATOR PEDAL DEPRESSED HOWEVER, THE VEHICLE FAILED TO EXCEED 9 MPH. THE CONTACT DROVE THE VEHICLE HOME AND HAD VEHICLE TOWED TO LIBERTY TOYOTA (4397 ROUTE 130 SOUTH BURLINGTON, NEW JERSEY 08016, (609)-386-6300) TO BE DIAGNOSED. THE MECHANIC LOCATED THE FAILURE AT THE INVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.

NHTSA #: 11366836
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2020

[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA #: 11341572
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2020

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT 1-800-331-4331 AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME CASE NUMBER 2005072419. I WAS ABLE TO CALL MY INSURANCE COMPANY TO ARRANGE TOWING FROM MY LOCATION TO REPAIR SHOP. REPAIR SHOP COMPLETED WORK AND VEHICLE IS NOW IN OPERABLE CONDITION. I FEEL LUCKY THAT I WAS NOT ON FREEWAY AND DID NOT HAVE MY CHILDREN WITH ME WHEN IT HAPPENED. *TR

NHTSA #: 11325497
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Mar 2020

I HAVE NEVER RECEIVED A RECALL MAIL REGARDING THE CAR. I USED AN INSURANCE TRACKING PLUGIN, AND ALL THE PROBLEMS STARTED.PCS ERROR MESSAGE ON MY DASHBOARD, DUE TO A LEAK IN BRAKE BOOSTER THEY SAID. MY DEALERSHIP WILL NOT TELL ME IT'S A RECALL, MADE IT SEEM LIKE THEY HELPED ME INSTEAD OF CHARGING AS HIGH AS $4000. I WAS NOT GIVEN A LOANER CAR FOR THE 4DAYS THEY HAD MY CAR, AND DID NOT GET ANY REFUNDS FOR THE RENTAL CAR I GOT

NHTSA #: 11315510
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Nov 2019

MY 2012 PRIUS V STARTED SHOWING THE WARNING LIGHTS FOR BRAKES, ABS, ANTI-SKID AND ENGINE LIGHTS. THIS HAPPENED WHILE DRIVING ON A REGULAR ROAD. BRAKES STILL WORK BUT FEEL SPONGY. SCANNED FOR CODES AND IT SAYS C1391 WHICH REQUIRES REPLACING ALL THE MAIN BRAKE COMPONENTS. THE COST IS OVER $3000 BECAUSE SO MANY PARTS INVOLVED. THERE'S SEEMS TO HAVE BEEN A RECALL FOR OTHER MODELS OF PRIUS BUT THE 'V' NOT INCLUDED. MANY V OWNERS HAVE EXPERIENCED THIS PROBLEM. ALL THE PARTS SHOWN IN THE ATTACHED PICTURE NEED TO BE REPLACE CAUSE TOYOTA DOESN'T KNOW OR CAN'T FIGURE OUT WHERE THE PROBLEM IS. CAR ONLY HAS 68,000 MILES ON IT

NHTSA #: 11280705
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2019

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REACH ANYONE ON THE PHONE OR THROUGH THE EMAIL I SENT FROM KEY WEST TOYOTA WEBSITE "CONTACT US".

NHTSA #: 11266817
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2019

ON JUNE 5TH, 2019, I TOOK MY CAR IN TO ROUND ROCK TOYOTA AND THEY PERFORMED THE 2018 TOYOTA PRIUS V RECALL FIX. SINCE THEN, MY MPG HAS GONE FROM AN AVERAGE OF 41 MILES PER GALLON, WHICH HAS STAYED CONSISTENT SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2012, DOWN TO 32 MPG. I TOOK THE CAR BACK TO ROUND ROCK TOYOTA FOR A DIAGNOSIS ON SEPT 30, 2019 AND THEY SAID THAT THEY CANNOT FIND ANYTHING WRONG, THERE ARE NO ERROR CODES, AND THAT MY NOW GREATLY REDUCED 32 MPG FELL WITHIN TOYOTA STANDARDS. I AM WRITING TO FILE A COMPLAINT THAT THEIR 2018 RECALL FOR THE TOYOTA PRIUS V HAS A PROBLEM AND NEEDS TO BE REVISITED OR THE VEHICLES SHOULD BE TAKEN OFF THE ROAD. I AM CO-FILING A COMPLAINT WITH THE EPA AS WELL.

NHTSA #: 11265675
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Sep 2019

TAKATA RECALL FROM THE DATE OF PURCHASE, VEHICLE PERFORMED UNPREDICTABLY. I TOOK MY CAR TO THE TOYOTA DEALERSHIP AND THEY FOUND THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. WHEN I DRIVE 45 MPH, THE VEHICLE WILL STALL AND ALL INDICATOR ILLUMINATE ON THE INSTRUMENT PANEL. IN THE MIDDLE OF THE ROAD, THE CAR WILL STALL. TOYOTA DOES NOT STAND BY THEIR PRODUCT. MY CAR GOES COMPLETELY DEAD. EVERY WARNING LIGHT TURNS ON AND ITS BLINKING.

NHTSA #: 11255179
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Aug 2019

I'VE HAD TO REPLACE THE LIGHT BULB ON MY PASSENGER SIDE HEADLIGHT CONSTANTLY OVER THE PAST COUPLE OF MONTHS. I HEARD THAT THERE WAS A RECALL ON THE WIRING HARNESS OF THE 2012 REGULAR PRIUS AND I'M WONDERING IF THE ISSUE HAS BEEN LOOKED AT IN THE PRIUS C MODELS.

NHTSA #: 11241674
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jul 2019

AFTER THE LATEST HYBRID SOFTWARE UPGRADE ON MY CAR WE NOTICED THAT THE GAS MILEAGE DROPPED BY 10%. THEN AS WE WERE DRIVING IN HEAVY TRAFFIC ON A TWO LANES FOUR DIFFERENT WARNING LIGHTS CAME ON TWO WHICH WERE FOR THE BRAKING SYSTEM AND TWO OTHERS FOR THE HYBRID SYSTEM. TOOK THE CAR TO THE TOYOTA SHOP AND THEY FOUND THE HYBRID BATTERS NEEDED TO BE REPLACED AT 63,000 MILES.

NHTSA #: 11232453
mediumELECTRICAL SYSTEM
Filed: Jul 2019

HEADLIGHTS BURN OUT IN LESS THAN 6 MONTHS DUE TO DEGRADATION OF THE WIRING HARNESS. AS THE VEHICLE AGES, HEADLIGHT LIFE DECREASES DRAMATICALLY. THIS IS A SAFETY HAZARD. IN THE MOST RECENT BULB FAILURE, BOTH BULBS FAILED ON THE SAME DAY - AND ONLY BECAME APPARENT THAT NIGHT..

NHTSA #: 11231606
mediumELECTRICAL SYSTEM,ENGINE
Filed: Mar 2019

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ALL THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO DELLA TOYOTA (32 DELLA DR, PLATTSBURGH, NY 12901), BUT A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

NHTSA #: 11190834
mediumELECTRICAL SYSTEM
Filed: Mar 2019

VEHICLE WAS SERVICED FOR SAFETY RECALL J0V. AFTER SERVICE, IN CAR ELECTRONICS SYSTEMS DID NOT WORK PROPERLY: NAVIGATION, BLUETOOTH/PHONE INTEGRATION, AUDIO SYSTEM. DEALER REFUSED TO ACKNOWLEDGE THAT RECALL SERVICE WAS RESPONSIBLE.

NHTSA #: 11185543
mediumELECTRICAL SYSTEM
Filed: Feb 2019

CAR HORN STOP WORKING , IF THE STEERING WILL ITS TURN HALF WAY EITHER WAY IT WORKS , THE CAR ITS NOT THAT OLD FOR ELECTRICAL TO DO THAT

NHTSA #: 11182061
mediumELECTRICAL SYSTEM
Filed: Jan 2019

HORN STOPPED WORKING IN NOVEMBER 2018. DEALER TELLS ME THAT THERE IS AN OPENING IN THE SPIRAL CABLE WHICH IS CAUSING HORN NOT TO WORK. ENTIRE SPIRAL CABLE NEEDS TO BE REPLACED. THIS VEHICLE HAS HAD DRIVER'S AIRBAG RECALLED ONCE, MAYBE TWICE. DID SPIRAL CABLE GET DAMAGED IN ONE OF THESE RECALLS? I KNOW THAT THERE WAS A RECALL IN EARLIER TOYOTAS WITH SAME PART, BUT NOT THIS YEAR AND MODEL, WONDERING IF THERE SHOULD BE.

NHTSA #: 11171872
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2018

MY PRIUS WAS JUST FINE THEN ONE DAY IT STALLED WHILE I WAS DRIVING IN THE MIDDLE OF THE FREE WAY. I TOOK MY VEHICLE IN TO ELMORE TOYOTA IN WESTMINSTER, CA, THEY FOUND IT HAD A FAILED INVERTER AND IT WAS STILL COVERED UNDER WARRANTY. IT TOOK 2 WEEKS FOR THEM TO FIX IT, BUT WHEN THEY RETURNED MY CAR, THE SLIP INDICATOR WAS NOW ON AND WOULD NOT TURN OFF. THEY CLAIM IT WAS LIKE THAT PRIOR TO THE FAILED INVERTER, THIS WAS FALSE, MY CAR WAS RUNNING PERFECT. THEY THEN WANTED TO CHARGE ME NEARLY $1K TO FIX A PROBLEM I DID NOT HAVE PRIOR TO FAILED INVERTER. I FEEL THE SITUATION WAS CONNECTED BUT THEY REFUSE TO COVER IT.

NHTSA #: 11155888
mediumELECTRICAL SYSTEM
Filed: Nov 2018

THE CAR LOCK DOORS NO LONGER WORK AND MUST BE LOCKED AND UNLOCKED MANUALLY. WENT TO TOYOTA DEALERSHIP AND REPLACED REMOTE BATTERY TO NO END. NOW ATTEMPTING TO ISOLATE THE PART THAT IS CAUSING THE PROBLEM WITH ALL FOUR DOORS. SAFETY IS AN ISSUE BECAUSE, IN THE EVENT OF AN ACCIDENT, I WOULD NOT BE ABLE TO EXIT THE VEHICLE DUE TO DOOR LOCKING MALFUNTION.

NHTSA #: 11149973
mediumELECTRICAL SYSTEM
Filed: Nov 2018

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V718000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN NOVEMBER OF 2017. THE DEALER (THOUSAND OAKS TOYOTA, 2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11145047
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Oct 2018

WAS DRIVING DOWN THE STREET IN MY PRIUS WHEN ALL OF A SUDDEN THE CAR WENT TOTALLY DEAD. IT DID NOT GO INTO A LIMP-HOME MODE. I WAS DEAD IN THE WATER IN THE MIDDLE OF A STREET ALL OF A SUDDEN. WE HAD TO GET OUT AND PUSH IT OUT OF THE STREET. MECHANIC SAYS ITS A KNOWN ISSUE WITH PRIUS AND INVERTER. THAT WAS PRETTY DANGEROUS AND I WAS GLAD WE WERENT ON THE FREEWAY. WE WERE UNAWARE OF ANY RECALL. THE CAR WENT INTO "DISCO MODE" - EVERY WARNING LIGHT IT HAD WAS ON AND BLINKING BUT THE CAR WAS COMPLETELY DEAD.

NHTSA #: 11144597
mediumELECTRICAL SYSTEM
Filed: Jun 2018

BOTH LEFT AND RIGHT LOW BEAM HEAD LIGHT BULBS FAIL IN 6 MONTHS OF LESS

NHTSA #: 11099952
mediumELECTRICAL SYSTEM
FireFiled: Mar 2018

ON MY WAY HOME I SUDDENLY SAW A SIGN ON THE SCREEN "CHECK THE HYBRID SYSTEM. STOP IN A SAFE PLACE". I PULLED OVER, SMELLED SMOKE AND SAW SMOKE IN THE REAR. I OPENED THE TRUNK ANS FRIGHTENED BY FLAME. I PULLED THINGS OUT AND COVERED THE FLAME WITH TWO BIG TOWELS AND SUCCEEDED IN PUTTING IT OUT, ALTHOUGH I GOT BURNED ON MY FINGERS. I CALLED GEICO. THEY SENT A TOWING CAR AND IT TOOK MY CAR TO MY APARTMENT. WHEN GEICO TOOK MY CAR TO A COLLISION CENTER, THEY SAID IT IS TOTAL LOSS AFTER INSPECTING IT. I CLAIMED IT TO TOYOTA. THEY INSPECTED IT, BUT SAID THAT THERE WAS NO EVIDENCE THAT THE CAR HAD ELECTRICAL OR MECHANICAL DEFECT. I DID NOTHING BUT DRIVING THE CAR, BUT IT CAUGHT FIRE. WHOSE RESPONSIBILITY IS THAT? I BELIEVE THE PRODUCER SHOULD TAKE THE RESPONSIBILITY BUT THEY DO NOT. WHERE CAN I BE COMPENSATED FOR THE LOSS?

NHTSA #: 11076081
mediumELECTRICAL SYSTEM
Filed: Sep 2017

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT RODENTS CHEWED THROUGH THE AIR FILTER AND WIRING IN THE VEHICLE. THE CONTACT STATED THAT THIS ISSUE OCCURRED THREE TIMES. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE AIR FILTER AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT IT WAS AN OUTDOOR ISSUE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 11030474
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: May 2017

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, BOTH THE FRONT DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN THE PAST. THE VEHICLE WAS SCHEDULED TO BE TAKEN TO THE DEALER AND HAD NOT BEEN DIAGNOSED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND STATED THAT HE WOULD BE RESPONSIBLE FOR ANY REPAIRS UNDER CASE NUMBER: 170517007. THE FAILURE MILEAGE WAS 107,000.

NHTSA #: 10986122
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2017

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PARKED, THERE WERE RODENTS ENTERING THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH WAS ALLOWING THE RODENTS TO ENTER THROUGH A HOLE IN THE CABIN AIR FILTER THEN INTO THE GLOVE COMPARTMENT CONSOLE AND INTO THE INTERIOR OF THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WIRES WERE SOY BASED CAUSING THE ATTRACTION OF RODENTS TO THE HOOD OF THE VEHICLE HOWEVER THE VEHICLE WAS NOT TAKEN FOR AN INSPECTION. AN INDEPENDENT MECHANIC WAS ALSO CONTACTED WHO CONFIRMED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH RESULTED IN THE RODENTS ENTERING THROUGH A HOLE INTO THE CABIN AIR FILTER THEN ENTERING INTO THE GLOVE COMPARTMENT CONSOLE ACCESSING THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A MECHANIC WHERE A HARDWARE CLOTH GRILL WAS INSTALLED ON THE CABIN AIR FILTER. THE VEHICLE WAS REPAIRED AND RODENTS WERE NO LONGER ENTERING THE VEHICLE. IN ADDITION, THE CONTACT WAS REQUIRED TO CLEAN THE FECES REMAINING IN THE INTERIOR OF THE VEHICLE UTILIZING A MASK, GLOVES, AND DISINFECTANT AND IN ORDER TO AVOID CONTACT WITH A VIRUS FROM THE FECES, THE CONTACT WAS ADVISED NOT TO VACUUM LET THE VIRUS BECOME AIRBORNE. THE CONTACT WAS CONCERNED THAT THE RAT FECES IN THE VEHICLE COULD RESULT IN A FATAL DISEASE IN THE EVENT A CHILD WOULD RIDE IN THE VEHICLE AND ACCIDENTALLY EAT THE FECES. THE CONTACT WAS CONCERNED THAT IF RODENTS ENTERED THOUGH THE AIR CONDITIONING UNIT AND DEFECATED INSIDE, ACTIVATING THE AIR CONDITION UNIT IF THERE WAS FECES, A VIRUS COULD BECOME AIRBORNE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THEN INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND THAT THE FAILURE WAS AN OUTSIDE INFLUENCE WHICH WAS NOT THEIR RESPONSIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10959845
mediumELECTRICAL SYSTEM
Filed: Feb 2017

MY 2008 TOYOTA PRIUS'S DASHBOARD INDICATORS (ODOMETER, WARNING SIGNS AND EVERYTHING) SHOWED SYMPTOMS OF DISAPPEARING MOMENTARILY DURING SECOND HALF OF THE YEAR 2016. UPON RESTARTING, IT USED TO COME BACK. HOWEVER, ON FEBRUARY 18, 2017, THE DASHBOARD LIGHT WON'T COME BACK EVEN AFTER MULTIPLE TIME RESTARTING. DROVE TO WORK IN THAT CONDITION HOPING THE DASHBOARD INDICATORS WILL COME BACK BUT THEY DIDN'T. MADE AN APPOINTMENT WITH DEALERSHIP TO CHECK IT OUT ON MONDAY. BEFORE THE APPOINTMENT, THE INDICATORS CAME BACK SO I CANCELLED THE APPOINTMENTS. WHEN DISCUSSING THE PROBLEM WITH A FRIEND, I WAS TOLD THAT TOYOTA IS AWARE OF THIS PROBLEM AND HAVE EXTENDED THE WARRANTY FOR SUCH REPAIRS. UPON HEARING THIS, I CALLED TOYOTA CUSTOMER SERVICE TO INQUIRE AND WAS TOLD THAT THE EXTENDED WARRANTY IS EXPIRED AND CAN'T FIX THE PROBLEM UNDER WARRANTY. DRIVING WITHOUT THE DASHBOARD LIGHTS IS A SAFETY ISSUE THAT TOYOTA SHALL ADDRESS FOR ALL AFFECTED VEHICLES.

NHTSA #: 10956861
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2016

DOOR LOCKING MECHANISM, SECURITY ISSUE, VEHICLE WILL NOT LOCK DUE TO FAULTY LOCK ACTUATOR--- MAY EFFECT OTHER ACTUATORS. VEHICLE STATIONARY AND ON START UP FOR MOTION.

NHTSA #: 10896159
mediumELECTRICAL SYSTEM,SEATS
Filed: Jul 2016

THE PRIUS C IS MADE IN JAPAN. THEY ARE COATING THE WIRING AND SEAT FOAM WITH SOYBEAN OIL AND PEANUT OIL. MICE ARE NOW EATING THE WIRING AND SEAT FOAM AND ANY ELECTRICAL OR RUBBER PARTS IN THE PRIUS C

NHTSA #: 10884799
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2016

WHEN IN THE HIGH 80S+ OUTSIDE, MY 2012 PRIUS C, BOUGHT NEW, HAS NOT STARTED FROM IN A STOPPED POSITION, WITH ALL THE WARNING LIGHTS ON THE DASHBOARD ACTIVATING &, MANY TIMES, THE HYBRID SYSTEM SHUTTING DOWN WHILE I'M TRYING TO EXIT A DRIVEWAY OR GARAGE, CITY STREET OR PARKING THE VEHICLE, CREATING A SUDDEN STALL & LEAVING ME IN THE PATH OF ONCOMING TRAFFIC. TOOK TO DEALERSHIP MANY TIMES & THEY INSIST MY CAR CAN'T BE DOING WHAT IT'S DOING BECAUSE THEY SEE NO CODES & IGNORE MY SCREENSHOTS, PICS & VIDEO. WHEN I ASK THEM WHY MY CAR HAS SAME "SYMPTOMS" AS OTHERS OF THE SAME MAKE, MODEL & YEAR, THEIR REPLY IS THAT MY SPECIFIC CAR HAS NOT BEEN RECALLED. THEY WILL NOT EVEN LOOK TO SEE IF THERE ARE PROBLEMS WITH THE SENSOR, INVERTER OR SOFTWARE. MY CAR HAS ONLY 8700 MILES ON IT. I AM AFRAID TO DRIVE IT CAUSE I HAVE NO CLUE WHAT IT'S GOING TO DO & THE DEALERSHIP IS UNCONCERNED. IT SEEMS NEITHER THE NHTSA NOR TOYOTA GIVES A [XXX] ABOUT SAFETY. I THINK THE ISSUE IS THE SOFTWARE IN THE ELECTRONIC CONTROLS OF THE CAR, WITH CURRENT SETTINGS THAT COULD CREATE HEAT IN SOME OF THE TRANSISTORS. 2012 TOYOTA PRIUS ELECTRICAL SYSTEM: SOFTWARE, HYBRID PROPULSION SYSTEM: INVERTER NHTSA CAMPAIGN #14V053000. SUMMARY: IN THE AFFECTED VEHICLES, THE INTELLIGENT POWER MODULE (IPM) INSIDE THE INVERTER MODULE (A COMPONENT OF THE HYBRID SYSTEM) CONTAINS TRANSISTORS THAT MAY BECOME DAMAGED FROM HIGH OPERATING TEMPERATURES. IF THIS OCCURS, VARIOUS WARNING LAMPS WILL BE ILLUMINATED ON THE INSTRUMENT PANEL ...CONSEQUENCE:THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. THE HYBRID SYSTEM COULD ALSO SHUT DOWN COMPLETELY RESULTING IN A VEHICLE STALL, INCREASING THE RISK OF A CRASH. JUST CAUSE MY SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL DOESN'T MEAN IT SHOULDN'T HAVE BEEN WHEN IT IS DOING THE EXACT SAME THING THAT THE OTHER RECALLED CARS ARE DOING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10853183
mediumELECTRICAL SYSTEM,AIR BAGS,HYBRID PROPULSION SYSTEM
CrashFiled: Feb 2016

TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE ENGINE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED AND A BEEPING NOISE WAS PRESENT. THE CONTACT'S VEHICLE COASTED TO A STOP AND WAS REAR ENDED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FOREARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.......UPDATED 04/01/16 *BF *JS CONSUMER STATED THERE HAVE BEEN PREVIOUS STALLS WHICH THERE HAVE BEEN RECALLS. UPDATED 6/7/18*JB

NHTSA #: 10838647
mediumELECTRICAL SYSTEM
Filed: Feb 2016

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V449000 (HYBRID PROPULSION SYSTEM). WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AFTER THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND WAS ABLE TO BE DRIVEN IN THE LIMP-HOME MODE AND FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,475.

NHTSA #: 10836702
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2015

THE NAVIGATION, BLUETOOTH & RADIO SYSTEM WAS TURNED OFF ON IT OWN AND BECAME CORRUPTED WHEN THE CAR DEALERSHIP TRIED TO UPDATE THE SYSTEMS SOFTWARE. THE HARDWARE WAS THEN RENDERED INOPERABLE AND THE SYSTEMS COMPUTER WAS THEN REPLACED, THE WARRANTY DID NOT COVER THE DEFECTS IN THE SYSTEM. THE ESTIMATED REPAIR EXCEEDED $1000US. DUE TO THE DEALERSHIPS ACTIONS IN TRYING TO RUN A SOFTWARE UPDATE, THE REPAIR COSTS WERE PAID BY THE DEALERSHIP. THE FAILURE OF THE COMPUTER SYSTEM SEEMED TO BE KNOWN BY THE CAR DEALER. TOYOTA WAS NEVER DIRECTLY CONTACTED BY CAR OWNER AS ONLY THE CAR DEALER HANDLED THE REPAIR ISSUES.

NHTSA #: 10749744
mediumELECTRICAL SYSTEM
Filed: Jul 2015

OVER THE LAST NINE MONTHS I HAVE HAD TO REPLACE THE BULBS IN MY 2012 TOYOTA PRIUS 6 TIMES. WHEN I BROUGHT IT TO THE DEALER THEY STATED THAT IT WAS BECAUSE I WAS NOT USING TOYOTA CERTIFIED BULB AND I PAID OVER $150 TO HAVE THEM INSPECT THE HEADLIGHTS AND REPLACE THE BULBS. AFTER I HAD THE CERTIFIED BULBS INSTALLED, A BULB WENT OUT AGAIN. WHEN I RETURNED TO THE DEALER, I WAS TOLD THAT I NEEDED NEW WIRING FOR A COST IN EXCESS OF $250.00. THE TECHNICIAN STATED THAT TSB-0204-12 WAS ISSUED FOR FOR 2010-11 PRIUS FOR THIS PROBLEM AND THAT THE 2012 PRIUS HAVE THE EXACT SAME WIRING HARNESS, BUT THAT TOYOTA WAS NOT GOING TO FIX THAT PROBLEM FOR TEH 2012 MODELS AND THAT I WOULD HAVE TO ABSORB THE COST MYSELF.

NHTSA #: 10733546
mediumELECTRICAL SYSTEM
Filed: Jun 2015

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

NHTSA #: 10726974
mediumELECTRICAL SYSTEM
Filed: Feb 2015

TL*THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED BUT WAS NOT ABLE TO MOVE FORWARD OR REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA #: 10682480
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Oct 2014

I WENT TO START MY PRIUS V. AFTER IT WAS STARTED, A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL. I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS. WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED WIRING. (I UNDERSTAND NOW THAT IT'S "BIOGRADABLE SOY BASED WIRING INSULATION.) I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK. I HAD NEVER SEEN ANY RODENTS OF ANY TYPE! I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING. APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT! I WAS TOLD IT'S NOT A WARRANTY ITEM. MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS. *TR

NHTSA #: 10650709
mediumELECTRICAL SYSTEM
Filed: May 2014

WHEN OUR NEIGHBOR WITH A 2013 PRIUS KEY FAB ENTERS OUR 2011 PRIUS IT DISABLES THE IGNITION. IT WILL SOMETIMES ALLOW THE CAR TO START BY TOUCHING OUR KEY FAB TO THE IGNITION BUTTON HOWEVER IF ENGINE STOPS, LIKE AT A STOP LIGHT, IT WILL DISABLE THE IGNITION AGAIN NOT ALLOWING YOU TO START THE CAR UNLESS YOU PUT YOUR KEY FAB UP TO THE START BUTTON AGAIN. THE DEALER KNEW ABOUT THE SITUATION AND AGREED IT IS A SAFETY HAZARD BUT SAID TOYOTA WILL NOT FIX THE PROBLEM. *TR

NHTSA #: 10593237
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2014

WHEN THE HEADLIGHTS ARE ON, THE SPEEDOMETER DOES NOT DISPLAY WHEN THE DASHBOARD LIGHTS ARE DIMMED. ALL OTHER DISPLAYS DIM, BUT THE SPEED OF THE CAR IS NO LONGER DISPLAYED. *TR

NHTSA #: 10567969
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jan 2014

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE AUTOMATIC STARTUP ENGAGED INDEPENDENTLY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS ALSO DIAGNOSED BY A DIFFERENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,775. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 03/19/2014*JS

NHTSA #: 10561351
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jan 2014

DRIVING IN THE EVENING, USING HEADLIGHTS. TURN VEHICLE OFF AND EXIT. WITHIN AN HOUR, GET BACK INTO VEHICLE, START, TURN ON HEADLIGHTS AND THEY (LOW BEAMS) FAIL TO ILLUMINATE. HIGH BEAMS WORK, AS DO PARKING LIGHTS, BUT THE LOW BEAMS STOPPED WORKING, AND THEY STILL FAIL TO WORK. DRIVING WITHOUT HEADLIGHTS OR PERPETUAL USE OF HIGH BEAMS IS A SAFETY HAZARD AND DISTRACTION FOR OTHER MOTORISTS CAUSING AN UNSAFE CONDITION. HAVE MADE AN APPOINTMENT WITH LOCAL TOYOTA DEALERSHIP FOR MAINTENANCE, IN EARLY FEB. 2014. THE VEHICLE IS STILL UNDER FACTORY WARRANTY, LESS THAN 36 MONTHS OLD WITH FEWER THAN 36,000 MILES. *TR

NHTSA #: 10558922
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jul 2013

MY 2012 TOYOTA PRIUS C FOUR MODEL (PURCHASED NEW IN AUGUST, 2012) WITH APPROXIMATELY 5,200 ORIGINAL MILES EXPERIENCED A LOSS OF POWER AND TOTAL FAILURE (ENGINE STALLED RIGHT AFTER THE HYBRID MOTOR WARNING LIGHT APPEARED) OF THE 2012 TOYOTA PRIUS C HYBRID INVERTER ENGINE DUE TO AN ELECTRICAL PANEL DEFECT WHILE EXITING I 495 IN ALEXANDRIA, VIRGINIA ON THE LATE EVENING OF JULY 6, 2013. TOYOTA CORPORATE (1-800-331-4331) OPENED CASE FILE # 1307101143 AND OUR LOCAL TOYOTA DEALERSHIP IN ALEXANDRIA, VA. WAS VERY HELPFUL AND PROACTIVE IN REPLACING THE ENTIRE HYBRID INVERTER MOTOR COMPONENT ON THE 2012 PRIUS C UNDER FACTORY WARRANTY AND AT NO CHARGE TO ME AS THE ORIGINAL OWNER OF THE VEHICLE. TOYOTA CORPORATE ALSO ADVISED ME THAT THEY ARE UNAWARE OF ANY RECALLS OR OTHER REPORTED PROBLEMS WITH THE 2012 TOYOTA PRIUS C HYBRID INVERTER MOTOR SO OUR SITUATION WAS, HOPEFULLY, AN ANOMALY. *TR

NHTSA #: 10524876
mediumELECTRICAL SYSTEM
Filed: Apr 2013

MY 2012 PRIUS V HAD ABOUT 3000 MILES ON THE SPEEDOMETER WHEN I BEGAN TO NOTICE THAT FROM A START, WHEN I WOULD PUT THE LEVER INTO DRIVE IT WOULD GO INTO REVERSE. IT IS VERY INTERMITTENT. I CANNOT MAKE IT DELIBERATELY HAPPEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP OVER THIS ISSUE TWICE. THEY COULD NOT GET THE CAR TO MAKE THE SHIFTING ERROR. BECAUSE THEY CANNOT REPLICATE THE ERROR, THEY WILL NOT GIVE CREDIBILITY TO THE PROBLEM. THIS PROBLEM HAS OCCURRED PROBABLY 20 TIMES SINCE IT BEGAN HAPPENING. I AM NOW KEEPING A LOG ON EACH OCCURRENCE. IT HAS BEEN INSINUATED THAT I DO NOT KNOW HOW TO SHIFT THIS VEHICLE. AFTER WATCHING THE HOW TO SHIFT VIDEO, I DON'T THINK THE DEALERSHIP UNDERSTANDS THE SHIFTING MECHANISM. HOWEVER, THIS DID MAKE ME MORE CONSCIOUS OF MY ACTIONS DURING SHIFTING. I ACTUALLY DID CATCH THE SHIFTING PROBLEM AS IT OCCURRED. MY HAND WAS ON THE LEVER IN THE DRIVE POSITION WITH THE HAND PRESSURE BEING DOWN. THE CAR WAS IN REVERSE WITH THE BEEPING AND CAMERA ON WITH THE LEVER IN FULL DRIVE POSITION. I AM VERY CONCERNED THAT THE CAR WILL GO INTO REVERSE AND I WOULD NOT BE AWARE OF IT BECAUSE I HAD PUT IT INTO DRIVE. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR

NHTSA #: 10509484
mediumELECTRICAL SYSTEM
FireFiled: Mar 2013

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DASHBOARD AND THE VEHICLE'S MILEAGE FLUCTUATED. THE CONTACT ALSO STATED THAT HER INSULIN PUMP MALFUNCTIONED WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SMOKING FAILURE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT THE SMART KEY'S FREQUENCY INTERFERED WITH THE INSULIN PUMP. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156.

NHTSA #: 10503130
mediumELECTRICAL SYSTEM
Filed: Feb 2013

BOUGHT CAR ON 1/23/13 AND DROVE HOME. NEXT DAY GOT A CALL THEY FORGOT TO GIVE US ACCESS KEY SO DROVE 27 MILES TO DEALERSHIP AND SMOKE ON DASHBOARD. PULLED INTO SERVICE AND SALES MANAGER GOT IN CAR DROVE AROUND AND SAID ALL IS FINE. CAME HOME AN ODOMETER SHOWED 564 MILES AFTER I DROVE 27 THERE AND 27 BACK. THE CAR HAD 156 NIGHT WE BOUGHT IT THE DAY BEFORE. WE ARE OLD AND DISABLED AND DO NOT DRIVE OFTEN. ODOMETER NOW SHOWING ALMOST 900 MILES IN LESS THEN THE 3 WEEKS WE HAVE OWNED IT. REPORTED THE SMOKE ON DASHBOARD TO TOYOTA CORP OFFICE AND TOLD THEM HOW HOT THE DASHBOARD GOT AND ODOMETER JUMPING. THE MAN THOUGHT IT WAS FUNNY AND SAID HE HOPED I DID NOT BURN MY HAND. NOW NAV SYSTEM NOT WORKING AND RADIO SOUNDS TINNY. CALLED LAKELAND TOYOTA AND TALKED TO OWNER [XXX] WHO SAYS HE IS AN ACCOUNTANT AND KNOWS NOTHING ABOUT CARS. TOOK CAR TO ANOTHER DEALERSHIP AND WAS TOLD NAV SYSTEM SOFTWARE 2.1 SHOULD BE A 2.2 AND CLAIMED TO HAVE IT UPDATED. THE CAR THEN ADDED ANOTHER 100 MILES AGAIN. WE NEED HELP TO MAKE SURE CAR IS SAFE TO DRIVE AND NEED MILES TO STOP ADDING UP EVEN WHEN WE ARE NOT DRIVING. ALSO THE HISTORY ON MPG ONE TIME SHOWED 99.9 AND THEN 26 AND THEN 44.7 AND THEN 49. WE HAD TO PUT GAS IN IT THREE TIMES IN IT IN LESS THEN 3 WEEKS BECAUSE GAGE ON DASHBOARD KEEPS SHOWING GETTING LOW BUT THEN IT ONLY TAKES 6 GALLONS. I PUT NO FOR FIRE BUT I DID SEE SMOKE ON THE DASH ABOVE THE COMPUTER AND IT WAS VERY VERY HOT. SO NOT SURE IF THERE WAS AN ELECTRICAL FIRE OR NOT OR JUST A SURGE OR SHORT. NO ONE WILL HELP ME. NEED HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10498374
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Dec 2012

WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE. THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME. ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION. TOYOTA REFUSES TO AKNOWLEGE THE ISSUE. THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRUSTRATED OWNERS JUST LIVING WITH IT BECAUSE TOYOTA WONT FIX IT. IT IS A HUGE SAFETY ISSUE. PLEASE HELP MAKE TOYOTA RECTIFY THIS HUGE SAFETY ISSUE BEFORE IT CAUSES PREVENTABLE ACCIDENTS!! *TR

NHTSA #: 10490622
mediumELECTRICAL SYSTEM
Filed: Dec 2012

CIGARETTE/POWER OUTLET FUSE ALWAYS BLOWS VERY FREQUENTLY - EVEN WITH A GPS USE OF CELLPHONE CHARGER ONLY. HAVE BEEN TO TOYOTA DEALERSHIP AND HAVE NOT ADDRESSED THE ISSUE AFTER SEVERAL COMPLAINTS. REPLACING FUSES DOES NOT ADDRESS THE ISSUE. THIS IS A SAFETY ISSUE FOR PEOPLE DEPENDENT ON GPS AND COMMUNICATION SPECIALLY FOR LONG TRAVELS. *TR ## VIN FAILED ##

NHTSA #: 10490210
mediumELECTRICAL SYSTEM
Filed: Nov 2012

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE NAVIGATION WOULD STOP GIVING VERBAL DIRECTIONS WHEN WITHIN 3 MILES OF DESTINATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000. THE CONSUMER STATED THE MANUFACTURER ADVISED THE NAVIGATION SYSTEM WAS WORKING AS DESIGNED. UPDATED 1/18/2013*JS

NHTSA #: 10486255
mediumELECTRICAL SYSTEM,EQUIPMENT
Filed: Sep 2012

NAVAGATION SCREEN, WHEN SUN HITS THE SCREEN FROM RIGHT DIRECTION THE SCREEN CAN ACT LIKE A VERY BRIGHT MIRROR AND BLIND DRIVER WITHOUT WARNING. *TR

NHTSA #: 10477328
mediumELECTRICAL SYSTEM
Filed: Sep 2012

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHEN HER MOTHER WHOM HAS A PACEMAKER OCCUPIED THE VEHICLE, THE GAUGES WOULD MOVE INDEPENDENTLY AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WOULD RETURN TO NORMAL FUNCTION WHENEVER HER MOTHER EXITED THE VEHICLE. THE CONTACT CHECKED THE OWNER'S MANUAL AND NOTICED THAT THERE WAS A SECTION THAT INDICATED THAT PERSONS WITH A PACEMAKER SHOULD NOT OPERATE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THEY WERE UNAWARE OF ANY ISSUE REGARDING THE VEHICLE AND PACEMAKERS, AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 2,000. UPDATED 09-28-12 *BF UPDATED 10/01/2012 *JS UPDATED 6/13/13 *CN

NHTSA #: 10476597
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2012

DRIVING 70 MPH CAR BEGAN TO GO INTO HIGH RPM, THEN ACCELERATED TO 74 FROM 70 MPH. I TRIED TO DECREASE SPEED THEN VEHICLE SHUT OFF GOT A LONG BEEP AND MESSAGE ON DISPLAY "CHECK HYBRID SYSTEM, PULL OVER IMMEDIATELY" ALL LIGHTS ON DASH WERE INDICATING FAILURES. COASTED TO SAFETY WITH 5 PASSENGERS IN VEHICLE ACROSS TRAFFIC AT 9:30 PM TO SHOULDER. TRIED TO RESTART SEVERAL TIMES THEN VEHICLE WENT INTO HIGH RPM THEN ENGINE KNOCKED LOUDLY AND WAS COMPLETELY DISABLED. LOST BRAKES, PEDAL WAS HARD, LOST POWER STEERING, DIFFICULT TO MANEUVER. I STILL HAD 2 BARS INDICATING PLENTY OF FUEL IN CAR. PRIOR FILLUP WAS 7.6 GALLONS AT PUMP, USUALLY GET OVER 500 MILES PER TANK, TRIP METER ONLY SHOWED UNDER 400 MILES SINCE FILL UP SO HAD PLENTY OF FUEL AND THERE WAS NO LOW FUEL INDICATOR. REPORTED ALL PROBLEMS TO DEALER. THEY ONLY NOTED THE CAR SHUT DOWN BUT TOLD ME THEY CONFIRMED EVERYTHING I SAID AND THAT TOYOTA ENGINEERS ARE TRYING TO RESOLVE THIS SINCE THEY ARE AWARE OF THIS TYPE OF PROBLEM. SO FAR DEALER AND TOYOTA HAVE NOT ADDRESSED THE HIGH RPM, THE ACCELERATION, LOSS OF ELECTRONICS AND HYBRID SYSTEM FAILURE AND TOLD ME THEY HAVENEVER HEARD OF ANY TOYOTA EVER HAVING A REPORT OF A HIGH RPM OR ACCELERATION WITHOUT INTENT TO ACCELERATE FORM THE DRIVER. VEHICLE IS UNSAFE, HAS 4944 MILES AND THIS PROBLEM OCCURRED ABOUT A MONTH AFTER PURCHASE. TOYOTA STILL DOES NOT KNOW WHAT THE PROBLEMS ARE AND IN POSSESSION OF THE VEHICLE. *TR *JS

NHTSA #: 10474289
mediumELECTRICAL SYSTEM
Filed: Jul 2012

NEW PRIUS DOES NOT WORK BLUETOOTH WISE WITH EXISTING PHONE. PRIUS I JUST TRADED IN DID. NO RESOLUTION FROM DEALER (TOYOTA WORLD O NEWARK DELAWARE) AND NO RESOLUTION FROM TOYOTA CORPORATE. I WAS TOLD THEY COULD DO NOTHING AND THAT I WOULD HAVE TO PURCHASE NEW PHONES. WE ARE DRIVING VEHICLE WITHOUT BLUETOOTH WITHOUT CELL PHONES IN OUR EARS THEREBY CREATING SAFETY HAZARD. *TR

NHTSA #: 10465451
mediumELECTRICAL SYSTEM
Filed: Mar 2012

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HANDS-FREE PHONE SYSTEM. THE CONTACT EXPRESSED CONCERNS THAT HE HAD TO ACTIVATE TOO MANY BUTTONS IN ORDER TO OPERATE THE PHONE SYSTEM. AS A RESULT, THE CONTACT FELT THAT THE SYSTEM COULD CREATE A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5.

NHTSA #: 10452430

Other 2012 Toyota Prius Issues