2007 Toyota Prius Tires Problems

Your tire developed a puncture during highway driving, and when you took it in for repair, the technician discovered the steel belt inside the tire was visible and protruding through the rubber. The repair facility recommended immediate replacement due to the risk of a blowout, but didn't have a matching tire available. You've contacted the tire manufacturer twice since September 2024 without receiving a response. The tire replacement will involve purchasing a new tire that matches your vehicle's original 185/65R15 size specification.

PURCHASED 4 TRAVELSTAR UN99 205/55R16 91V STEEL BELTED RADIAL TIRES PROFESSIONALLY INSTALLED. IN LESS THAN 20 MILES OF DRIVING, NOTICED BULGE ON FRONT DRIVER OUTER SIDEWALL, DRIECTLY ABOVE THE VALVE STEM. NO DAMAGE TO RIM, NOTHING WAS RUN OVER OR HIT. SELLER OF TIRES WAS AUTOPLICITY REFUSES TO DO ANYTHING, CITING THAT A BULGE ON THE SIDEWALL USUALLY OCCURS DUE TO A POSSIBLE ROAD HAZARD, IMPROPER INFLATION, EXCESSIVE LOAD IMPACT, OR AN INSTALLERS ERROR AND IS NOT COVERED UNDER THE WARRANTY. THE SELLER DID NOT ASK FOR ANY PHOTOS PRIOR TO MAKING THIS DECISION. WE HAVECONTACTED AMAZON.COM, WHOM WAS THE DISTRIBUTOR FOR AUTOBLICITY. SHOULD THIS TIRE FAIL, THERE WOULD BE A LOSS OF CONTROL DUE TO ITS LOCATION OF THE FRONT DRIVERS SIDE. THIS WOULD PUT BOTH THE DRIVER AND OTHER PERSONS IN THE AREA AT RISK. THIS BATCH OF TIRES NEEDS TO BE RECALLED.

MY BRIDGESTONE ECOPIA EP 422 TIRES WORE OUT AFTER ONLY 32,000 MILES EVEN THOUGH THEY ARE ADVERTISED AS WARRANTIED FOR 65,000 MILES. THE BRIDGESTONE DEALER GAVE ME A REFERENCE # 112-95-47 AND SENT ME TO A DEALER. THE DEALER MEASURED THE TIRES AT 4-4-0 AND STATED THAT THE WARRANTY WOULD NOT COVER BECAUSE THE INSIDE EDGES OF ALL FOUR TIRES WERE BALD. HE STATED THAT, "IT LOOKS LIKE AN ALIGNMENT PROBLEM TO ME." DURING THE LIFE OF THE TIRES I RETURNED TO THE TOYOTA DEALER FOR 5,000 MILE SERVICE INTERVALS. EACH TIME THEY CHECKED THE ALIGNMENT AND INFLATION. IT WAS ALWAYS "WITHIN SPEC" FOR MY 2007 TOYOTA PRIUS. I TOLD THIS TO THE DEALER AND THE BRIDGESTONE REPRESENTATIVE. THEY STATED THAT THEY ARE SORRY BUT THEY CANNOT HONOR THE WARRANTY. WHAT GOOD IS A 65,000 MILE WARRANTY FOR TIRES THAT WEAR OUT IN 32,000 MILES IF THE FACT THAT THEY WORE OUT VOIDS THE WARRANTY? I PURCHASED THESE TIRES BECAUSE THEY GOT HIGH RATINGS FOR LOW ROLLING RESISTANCE AND THE BRIDGESTONE BROCHURE RECOMMENDED THEM FOR MY 07 PRIUS. WHILE THE GAS SAVINGS WERE GOOD, THE LOSS OF HALF THE LIFE OF THE TIRE MORE THAN OUTWEIGHS THE GAS SAVINGS. I BELIEVE THAT BRIDGESTONE HAS HAD A WEAR PROBLEM WITH THESE TIRES BECAUSE AFTER ONLY 3 YEARS THEY HAVE WITHDRAWN THE TIRES AND REPLACED THEM WITH THE NEW ECOPIA 422 PLUS. IT HAS A 70,000 MILE WARRANTY. BUT THE NEW TIRE HAS A TREAD COMPOUND RATED AT 680 WHILE THE OLD TIRE HAS A TREAD COMPOUND RATED AT 400. WOULDN'T IT BE REASONABLE TO THINK THAT THE MUCH HARDER 680 RATING WOULD PRODUCE MUCH MORE THAN ONLY 5,000 MILE MORE WARRANTY? I THINK THAT THEY WITHDREW THE SOFTER TIRE BECAUSE IT WORE OUT TOO QUICKLY AND CHANGED TO THE HARDER TREAD COMPOUND TO GET IT CLOSE TO THE ORIGINAL WARRANTY. BUT, THEY ARE NOT SUPPORTING THE OLD TIRE WARRANTY. I PRESENTED THIS LOGIC TO THE BRIDGESTONE REPRESENTATIVES ON THE PHONE AND IN PERSON. THEY STATED THAT THEY HAVE NOT HAD COMPLAINTS. I DOUBT THIS. THAT IS WHY I AM SENDING THIS COMPLAINT. THIS IS FALSE ADVERTISING.

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO HAVE FOUR TIRES INSTALLED BUT AFTER THE REPAIR THE TPMS WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO INFORMED THAT THE VEHICLE WAS DAMAGED DURING THE TPMS SENSOR INSTALLATION AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PARKED, THERE WAS FIRE COMING FROM THE CONSOLE TO THE REAR SEATS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE MIGHT BE DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

DRIVING PASSENGER VEHICLE AT APPROXIMATELY 60 MPH ON A TOLLROAD. NORMAL CLEAR DAYLIGHT CONDITIONS AT ABOUT 80 DEGREES. THERE WAS A LOAD NOISE, THEN SMOKE AND LOSS OF VEHICLE STABILITY. PASSENGER SIDE REAR TIRE HAD A BLOWOUT. APPROXIMATELY ONE HALF OF THE TIRE IN THE SIDE WALL AREA WAS TORN APART. TIRE WAS REPLACED. *TR

THE NEW TIRES WE GOT ON A NEW VEHICLE PURCHASE LASTED ONLY ABOUT 10,000 MILES, WHICH WAS MUCH LOWER THAN EXPECTED AND LOWER THAN WHAT THE DEALERSHIP SAID WE SHOULD HAVE GOTTEN. *TR

OEM TIRE BLOWOUT ON A 2007 PRIUS TOURING EDITION PURCHASED APPROXIMATELY BEFORE 11 /06 PURCHASED NEW FROM A LOCAL TOYOTA DEALER. INCIDENT TIRE FAILED BRIDGESTONE TURANZA EL400-02 SIZE 195/55-16 DOT EL L3@DLN3606 SIDEWALL BLOWOUT RIGHT REAR TIRE LESS THEN 2000 MILES ON TIRE ITINERARY WAS TO DRIVE TO LA LEAVE SATURDAY THE 17TH FOR HOME BEFORE LEAVING THE HOUSE CHECKED TIRE PRESSURE COLD IN ALL FOUR TIRES IT WAS RIGHT ON THE RECOMMENDED FACTORY SPEC 33REAR/35 FRONT WE LEFT FOR LA ON THE 3/15/07 AT 5:00 PM WE DROVE AT OR BELOW POSTED I15 SPEED LIMITS DRIVING SOUTHBOUND LEFT LANE ON I15 AT 70 MPH AT ABOUT 6:30 PM WITHOUT WARNING A LOUD METALLIC SOUND SOUNDED LIKE SOMETHING HIT THE REAR PASSENGER DOOR LOWER QUARTER ABOUT ONE MINUTE LATER THE LOW PRESSURE TIRE WARNING LIGHT CAME ON WE WERE AT EXIT 259 WE CONTACTED TOYOTA ROADSIDE ASSISTANCE FOR HELP WITH TIRE CHANGE TO THE SPARE HOPING TO GET A REPLACEMENT TIRE AT THE LOCAL TOYOTA DEALER SO I COULD GET OFF THE LIMITED RANGE SPARE TRAVELED ANOTHER 70MILES TO BARSTOW CA GOT TO THE LOCAL BARSTOW TOYOTA DEALER DID NOT HAVE THE TIRE IN STOCK OR EVEN ONE TO FIT THE TIRE SIZE SO I CALLED WHERE I PURCHASED THE CAR AND THEY HAD NO TIRE FOR THE PRIUS TOURING EDITION EITHER AND THE BEST THE DEALER IN BARSTOW COULD DO AT THAT TIME WAS MONDAY OR TUESDAY MORNING!! !THE 20TH SO THE PARTS GUYS CREDIT IN THE BARSTOW TOYOTA DEALER FOUND A FIRESTONE FIRE HAWK GTA-02 H NOT V RATED AT 1:30PM FRIDAY IN MY WHICH I PAID DOLLARS FOR TO GET HOME ON I CONTACTED BRIDGESTONE CUSTOMER AFFAIRS ON 3/23 THEY OPENED A FILE TOOK THE BLOWN TIRE IN TO A LOCAL BRIDGESTONE DEALER AND HE LOOKED AT THE TIRE AND SAID IT WAS CAUSED BY A DEFECT AND COULD TO GET A REPLACEMENT HE WOULD HAVE TO SPECIAL ORDER THE TIRE I AM FILING THIS COMPLAINT BECAUSE OF TOYOTA AND BRIDGESTONE TOTAL LACK OF CONTINUING BURY THERE HEAD IN THE SAND PASS THE BUCK, ITS NOT THERE PROBLEM SUPPORT THERE CUSTOMERS IT 3/29/07 AND I STILL DON'T HAVE4 RELIABLE TIRES. *JB