Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2019 Toyota Highlander — Known Issues & Recalls
Complaints from Jan 2020 to Dec 2024
The most reported issue is power train problems (136 complaints). 22 complaints involved crashes. 1 involved fire.
Open Safety Recalls (3)
NHTSA Campaign: 20V682000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA Campaign: 20V012000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
NHTSA Campaign: 19V244000
Component: EQUIPMENT:OTHER:LABELS
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Fix: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Owner-Reported Issues (20 of 432)
Power Train →12 issues
Your car rolled forward while in park at a gas station, as if the transmission wasn't holding. After restarting and putting it in drive, you heard grinding noises. The transmission fluid appeared dark with a reddish tint and slight sparkle, but no visible metal shavings were present. This suggests an internal transmission problem that may require professional diagnosis and potentially a transmission rebuild or replacement.
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Your transmission has failed at under 100,000 miles despite regular maintenance at Toyota. The repair cost is approximately $11,000. This will likely require a transmission rebuild or replacement to restore drivability.
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Your transmission started making a high-pitched whining noise and shifting hard into second gear. Within a year, the transmission failed completely and became stuck in third gear, leaving you unable to drive normally.
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Your Highlander suddenly lost power while driving on the freeway at highway speeds and wouldn't respond to the gas pedal, even though no warning lights appeared. After pulling off and restarting the vehicle, it wouldn't shift into gear and only revved without moving, requiring a tow to the dealer where the transmission was diagnosed as failed and replaced. The sudden loss of driving power on the freeway created a serious safety risk.
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Your transmission started making a whining noise around 70,000 miles. At 90,000 miles while driving on the highway, your transmission completely failed and you lost all forward gears and neutral—only reverse works now. Your transmission will likely need to be rebuilt or replaced to restore normal operation.
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Your transmission suddenly failed without warning, requiring complete replacement. The dealership informed you that replacement transmissions were unavailable and that your warranty had expired three months earlier, leaving you responsible for $8,500–$12,200 in repairs. Even with partial warranty company coverage, you paid nearly $4,000 out of pocket, and Toyota declined to take responsibility for the failure.
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Your transmission makes a whining noise when you press the gas pedal, and you've noticed rough shifting between gears since you bought the car. This suggests your transmission may not be operating smoothly. A transmission fluid check, fluid change, or internal transmission inspection will likely be needed to diagnose and fix the issue.
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You're hearing a whining noise coming from your transmission, which a Toyota technician diagnosed as internal transmission failure. The dealership recommends replacing the entire transmission assembly and torque converter. Toyota has issued a Technical Service Bulletin (TSB 0008-21) about this issue on your 2019 Highlander, but you weren't notified about it until you discovered it yourself.
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Your 2019 Highlander makes a whining noise between 0-40 mph and sometimes shifts hard. Multiple mechanics confirmed this is a transmission problem—the Toyota dealer's diagnostic codes show internal transmission failure. The dealer quoted $10,500 for a complete transmission replacement, though replacement parts are currently backordered for 8+ weeks. A new transmission assembly will need to be installed to resolve this issue.
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Your transmission failed at approximately 90,000 miles, which is earlier than typical for this vehicle. This is a significant issue that will require professional transmission service or replacement to restore your vehicle to working condition.
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Your transmission has failed completely. This is a serious drivability issue that will prevent your vehicle from operating normally and require professional repair or replacement of the transmission unit.
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Your car makes a high-pitched whining noise when you accelerate. This sound is coming from the powertrain area and may indicate an issue with the engine or transmission components that need inspection.
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Fuel/propulsion System →2 issues
Your check engine light came on and your car started losing power, running roughly at idle, and stalling. You had your battery, alternator, and starter tested and they're all working fine. A diagnostic test showed the problem is with the fuel and air mixture your engine is receiving. The check engine light keeps turning on and off as you continue driving. The fix will likely involve inspecting and cleaning or replacing components that control the fuel and air mixture, such as the oxygen sensor, mass airflow sensor, or fuel injectors.
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Your Highlander hesitates and sputters when you accelerate, loses power during driving, and sometimes stalls completely. The engine computer has detected trouble codes related to fuel pressure and fuel mixture problems, suggesting an issue with how fuel is being delivered or burned.
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Electrical System →2 issues
Your vehicle stalled while driving at 30 MPH, and you had to shift into park and restart it to get back to normal. You saw "Auto START/STOP Failure" and "See Dealer" messages on the dashboard, even though no warning lights came on. This happened multiple times. The dealer diagnosed the problem as a faulty wiring harness that needs to be replaced.
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Your overhead console occasionally makes a loud, piercing sound when you start the car that can be painful to hear. This appears to be a known issue affecting 2019 Toyota Highlanders in Limited Platinum trim, and it's happening more frequently now that your vehicle is out of warranty. The dealership has been unable to recreate the problem despite your reports and video evidence. Fixing this will likely involve diagnosing and replacing the speaker or audio module in the overhead console.
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Electrical System,engine →1 issue
Your transmission lost the ability to shift into 3rd gear, which caused your vehicle to stall while you were turning in traffic with your children in the car. The Toyota dealership confirmed this was the problem during inspection. The transmission will likely need internal repair or replacement to restore proper gear shifting.
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Engine →1 issue
Your 2019 Highlander developed a whining noise from the transmission at 50,236 miles while still under warranty, and the dealership performed a transmission service. The noise returned within weeks along with hard and delayed shifting, which your dealership now says indicates transmission failure requiring full replacement. Since the original problem was reported under warranty but wasn't properly fixed, you're asking Toyota to cover the replacement cost even though the vehicle is now out of warranty.
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Electrical System,engine,fuel/propulsion System →1 issue
Your transmission is making noise and causing power loss while driving. The vehicle loses power intermittently and you've noticed smoke, suggesting possible transmission fluid overheating or internal damage. A transmission inspection and fluid service will likely be needed to diagnose the issue.
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Unknown Or Other →1 issue
Your car's transmission is making a whining sound while operating. This noise is noticeable but hasn't caused a crash or fire risk. The issue likely requires transmission fluid inspection or service, and potentially transmission component repair or replacement.
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Related Vehicles
Other Toyota Highlander years: