Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2024 Toyota Highlander — Known Issues & Recalls
Complaints from Jan 2025 to Dec 2025
The most reported issue is unknown or other problems (4 complaints). 4 complaints involved crashes.
Open Safety Recalls (7)
NHTSA Campaign: 24V419000
Component: TIRES
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Fix: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
NHTSA Campaign: 24V452000
Component: TIRES
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Fix: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
NHTSA Campaign: 24V548000
Component: EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA Campaign: 25V595000
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
NHTSA Campaign: 25V744000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA Campaign: 25V872000
Component: SEAT BELTS:REAR/OTHER:ANCHORAGE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Risk: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
Fix: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
NHTSA Campaign: 26V128000
Component: SEATS:MID/REAR ASSEMBLY:RECLINER
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner notification letters are expected to be mailed April 20, 2026. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Owner-Reported Issues (20 of 30)
Service Brakes →4 issues
There are many times over the course of the past few months where I am braking and the car lurches forward at least a few inches before coming to a complete stop. It feels as if it is being rear ended at a slow rate of speed. I have not been able to identify any pattern in this problem.
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Brakes do not engage sometimes until brake is almost to floor. This has happened to the 3 people who have driven it and almost caused an accident. In fact the warning flashes on dashboard.
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Ours has pulsing brakes and brakes feeling "off" at low speeds, potentially due to the interaction of regenerative and conventional braking. The brake pedal will also suddenly jolt the car forward when switching between braking systems. The system is unsafe.
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Brakes "let go" for a second or so when using. I have noticed this when coming to a stop sign at low speeds and especially if road surface is uneven. It does not happen all the time but it is very scary to suddenly lose the brakes!
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Power Train →2 issues
Detailed Description of the Incident: I am reporting a recurring powertrain safety issue regarding the 8-speed automatic transmission (UA80-series) in my vehicle. [Symptoms] During cold-start conditions (outside temperatures below 30°F), the vehicle consistently experiences a violent jerk/shock and an audible clicking noise during the first 2nd-to-3rd gear transition.
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While slowing down, the vehicle will suddenly lunge forward, as if It hit a patch of ice and then slow again. This started happening around 30,000 miles. The dealer said this is because of a transition between hydraulic braking and regenerative braking and is "NORMAL".
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Electrical System →2 issues
On or about Oct, 3rd, 2025 , my vehicle experienced the 'Check Engine' light and all the warning lights lit up, the hybrid system failed to engage, the vehicle would say “park somewhere safe /take to dealer” . I immediately took the vehicle to the authorized Toyota dealership, Wonderies Toyota Alhambra , for diagnosis.
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My 12.3” display screen goes really dark and I have to restart vehicle to reset.
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Electrical System,service Brakes →1 issue
>While exiting a highway my vehicle surged forward crashing into the vehicle in front of me.Engaging the brake, my car smashed into the van again. I had no control over the forward momentum of the car.
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Seats →1 issue
Your second row seats won't latch into place when you slide them forward, and the latch mechanism has sharp edges that caused finger injuries when trying to diagnose the problem. The owner sustained cuts requiring stitches on two fingers and bandages on two others. This will likely require inspection and repair or replacement of the seat latch mechanism.
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Electrical System,back Over Prevention →1 issue
The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive.
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Unknown Or Other,engine →1 issue
When the AC system is turned on, the idle increases from 740rpm to 760rpm. It engages the torque converter in the automatic transmission causing the car to move forward on its own. This makes it difficult, whether you are in traffic or at a stop light where there are vehicles stopped infront of you.
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Suspension,structure →1 issue
UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt.
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Structure →1 issue
My driver side rear door handle comes off when I open the door. I am having the dealership look into this on 8/28/2025.
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Vehicle Speed Control →1 issue
when I attempt to accelerate from a stop, or slowly rolling, there is a 2-3 second delay, sometimes longer, prior to the vehicle moving forward. during the delay, when accelerator is pressed, the engine does not rev, nothing happens at all. it's scary.
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Unknown Or Other,fuel/propulsion System →1 issue
What component or system failed or malfunctioned, and is it available for inspection upon request? The car smells of gasoline, especially when it is hot outside. The smell travels in the car and makes me smell like gas and also through the airv ents when parked in the garage.
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Tires →1 issue
The tires have not “failed,” but they are dry rotting on both the sidewalls and inside the tread. These came as the OE tires, size is 235/65 R18. This is a daily driven car with almost 30,000 miles on the odometer.
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Unknown Or Other →1 issue
When I purchased the vehicle I was told I could use Apple CarPlay, or Toyota's Drive Connect. Apple works better so I've always used that. I am used to having to clear Toyota's pop up ads for Drive Connect several times per week, even once per day.
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Fuel/propulsion System →1 issue
When the engine is running after hours a gasoline smell and vapor exit the tank by the cap.
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Unknown Or Other,service Brakes,engine →1 issue
My car was parked in the driveway with the engine running. The engine was then turned off from outside the vehicle using the start/stop button. Once the engine stopped, the car moved backward down the sloped driveway and struck a pickup truck that was parallel parked on the street.
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Related Vehicles
Other Toyota Highlander years: