2020 Subaru Outback Steering Problems
12 owner-reported steering complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (12)
The contact owns a 2020 Subaru Outback. The contact stated that their daughter was driving approximately 35 MPH when the dashboard displayed that an electronic power steering failure had occurred. The driver then lost control of the vehicle and ended up going over a curb hitting some rocks on the landscaping.
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On April 13th 2022, me and my wife were returning home. We were at a complete stop on a left only turn intersection red light (Spring-Cypress Rd & Telge Rd in Cypress, TX. Coordinates: 29.985660988461188, -95.65465736615674). There was a vehicle ahead of us and also behind us at the light. It was raining lightly and the roads were wet. When the light turned green we started slowly accelerating making our left turn and as we were doing so, the vehicle skid causing uncontrolled acceleration, non-responsive braking and non responsive steering. I tried my very best to save us from running over the curb into the ditch ahead and succeeded to do so resulting in the vehicle hitting the curb at probably 15-20 mph. The steering and brakes were non-responsive and it took a lot of effort on my part to save us from running over the curb into the ditch ahead. This accident resulted in the right front passenger wheel, suspension, axle etc. to break. No other vehicle was involved in the accident. No warning or safety lights were displayed to the best of my knowledge. The vehicle was disabled and could not run, it was blocking the intersection and traffic. I called the police who then arrived to redirect traffic and also help with the tow. Currently, my car is being repaired through my insurance. My vehicle was purchased in Jan 2020 and has approx. 9500 miles on it. The reason i brought a Subaru was because of its capability to handle most weather conditions and also its great safety ratings. This unfortunately wasn't the case for me and wife and we were left stranded in the road because of some safety feature/software/mechanical malfunction of the vehicle. I request the NHTSA administration to look into this issue with Subaru and help me reach closure on the safety of this vehicle. Thank you.
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My 2020 Outback Touring has had several issues including the infotainment system rebooting and turning off all safety features: ABS, Forward Collision Warning, EyeSight, Adaptive Cruise Control randomly turning off (not just adjusting speed), I lose control of ALL electronics including the digital speedometer. A new infotainment system had been installed and the problems STILL exist.
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Tl* the contact owns a 2020 subaru outback. While driving 55 MPH with the cruise control engaged, the contact lost control of the steering and the vehicle veered to the left. The contact managed to regain control of the steering.
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The battery started failing after less than 8000 miles on the car that is less than a year old. It left us stranded multiple times and jump start was required. Once upon jump starting the car the power steering was not functional.
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Tl* the contact owns a 2020 subaru outback. The contact stated that while stopped, the steering ceased. The contact stated that the failure was intermittent.
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My wife and I were driving home on i35 in oklahoma. The road was straight. It was nighttime.
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While driving on the highway I had adaptive cruise control and lane centering turned on. I was driving on a straight stretch of highway when my steering wheel jutted left very hard. I had both hands on the wheel when this happened but was unprepared for it.
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Car lurches when put into gear, Transmission make loud chirping noise when place into gear from park, vehicle shudders when turning. Car has had all recalls updated. Symptoms have been reported to two different dealers. Dealer in Traverse City MI indicates this is "normal". Issue has continued since first noticed.
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Lane centering and cruise control functions on. While traveling south on I-75 in the center lane my wife moved to the left lane to pass another car. After passing the car she had to fight the steering wheel to stay in the left hand lane.
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I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off.
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Lane Departure feature malfunction at higher speeds: will reactivate a few seconds after physically deactivating the control; spontaneously activates and inactivates or activates on one side only - pulls aggressively to one side or the other, even though vehicle is centered in highway. Will not stay inactivated but fluctuates on/off.
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