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2020 Subaru Outback Body & Structure Problems

17 owner-reported body & structure complaints from NHTSA data

17
Complaints
Jan 2020Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (17)

criticalSTRUCTURE
Filed: May 2021

Sunroof glass exploded out while driving on highway at 70 MPH. Happened at 7 a.m. 5/10/2021 in mechanicsville va.

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NHTSA #: 11415829
highSTRUCTURE,ENGINE
Filed: Jun 2021

The contact owns a 2020 Subaru Outback. The contact stated while driving 65 MPH when multiple warning lights were illuminated and a "Stop Driving the Vehicle" message was displayed. The contact stated he was able to drive to a nearby gas station.

NHTSA #: 11421698
mediumSTRUCTURE
Filed: Mar 2025

I have owned the 2020 Subaru Outback since December 2020. Staring in 2021 there have been problems with the lift gate not opening to where it now closes immediately after opening it. This occurs randomly and causes a dangerous situation where one never knows when it will happen. The car has been brought in for service four times over the last four years. Now, that it is out of warranty, and Royal Subaru, Cortland NY, charged us, two weeks ago, $170 to repair the dysfunctional lift gate. The problem was not fixed. The car was left at last Thursday for the repairing the lift gate which they didn’t fix. Subaru who now want to charge $991 to repair what the dealership was supposed to repair. The work had not been done as yet as it is a manufacturing defect, and a dangerous one at that. This Outback issue is not on my car alone as there have numerous online complaints about a malfunctioning lift gate problem. It’s a law suit waiting to happen as one (family members, grandchildren, friends) may not be aware that the lift gate may close upon their head causing a possible concussion or worse. There needs to be a recall before someone gets seriously hurt.

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NHTSA #: 11648691
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Dec 2024

Defective windshields. The vehicle has been in my possession for 4 years. During these 4 years i've had 5 windshield replacements. 2 of which have been from rocks. 3 of which I have no idea what caused the damage, it seemingly happened out of nowhere while driving. This is well known (but not well dealt with) issue with Subaru vehicles with eyesight. People on multiple forums have the same issue, as do many people I know personally. Its a shame nothing has been done about this despite countless reports and complaints. This is a safety hazard.

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NHTSA #: 11628153
mediumSTRUCTURE
Filed: Feb 2023

The contact owns a 2020 Subaru Outback. The contact stated that while driving at a slow speed, the trim on the front driver’s side door started to detach from vehicle. Several days later, the front passenger’s side door also experienced the failure.

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NHTSA #: 11508783
mediumSTRUCTURE
Filed: Jan 2022

When opening the sun roof cover I heard a "PING" noise like a mouth harp or piece of metal being flicked. Took it into dealer and they found the roof reinforcements (Most likely Part Number: 53700AN03A9P) had come loose and detached from roof structure. They are waiting on Suburu to agree to re-attached it (been two weeks)

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NHTSA #: 11449607
mediumSTRUCTURE,VISIBILITY/WIPER
Filed: Feb 2020

Tl* the contact owns a 2020 subaru outback. The contact stated that while driving approximately 35 MPH the front driver's side windshield started to crack. The crack started from the lower section of the windshield.

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NHTSA #: 11311475
lowSTRUCTURE,VISIBILITY/WIPER
Filed: Oct 2022

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

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NHTSA #: 11488087
lowSTRUCTURE
Filed: May 2022

I noticed a crack in my front windshield for no reason, it looked like it had come up from under the hood on the drivers side and bent over to the passenger side. I had not hit any construction debris etc. within 4 days of a full replacement my front windshield was shattered again!

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NHTSA #: 11463787
lowSTRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Apr 2021

A 12 inch crack in the windshield appeared after I heard a loud sharp sound. The vehicle was in motion traveling 55 MPH on a four lane highway (briley parkway) in nashville, tennessee.

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NHTSA #: 11414011
lowSTRUCTURE
Filed: Mar 2021

Bought brand new, in 5 months the windshield had a cracked windshield, not the impact strike spider type, but from the drivers side edge, straight line crack 2 feet long. The second time a crack, straight line type from the passenger edge. The vehicle was in motion both times, 50 miles an hour, no other vehicles around.

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NHTSA #: 11403373
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Jan 2021

The windshield cracked in the garage while it was stationary. Nothing physically damaged the windshield and it cracked on its own. This happened twice on my 2017 subaru outback as well.

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NHTSA #: 11390331
lowSTRUCTURE
Filed: Nov 2020

I was driving and my windshield just cracked.

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NHTSA #: 11376331
lowSTRUCTURE
Filed: Aug 2020

2020 subaru outback. Consumer writes in regards to defective rear liftgate. *ld the consumer inadvertently activated the rear liftgate becoming trapped between the liftgate and garage door until it reached it's maximum open capability.

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NHTSA #: 11349431
lowSTRUCTURE
Filed: Aug 2020

We were driving down hiway 50 near gunnison co when we heard a sharp sound followed by the windshield cracking. Within a few seconds, this was repeated but the cracking occurred in a different place on the windshield.

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NHTSA #: 11348483
lowSTRUCTURE
Filed: Jan 2020

Driving on highway, 65 MPH. Hear a small "click." look over and discover a 6" crack in the windshield. I've been driving for 40 year and know what it sounds like when a stone hits the windshield.

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NHTSA #: 11301273
lowSTRUCTURE
Filed: Jan 2020

Got into the car , shut the door and the rear window shattered. The car is two weeks old.

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NHTSA #: 11298547

Other 2020 Subaru Outback Issues