2019 Subaru Outback Other Problems
152 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (152)
The contact's wife owned a 2019 Subaru Outback. The contact stated that while the vehicle was parked for approximately 4 to 5 hours in the car port unattended, the contact noticed that the vehicle had caught fire near the rear driver's side and burned up a portion of the garage and house, The fence, a Datsun truck, two golf carts, and trees were burned. The contact was previously at the local dealer for routine service. The fire department was able to aid in extinguishing the fire. There were no reported injuries, crash or air bag deployment. The vehicle was towed to the junk yard. A police report was filed. The local dealer was not contacted after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 22,000. The vehicle was deemed a total loss by the insurance company.
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The head unit (radio) on my 2019 Subaru Outback began developing "bubbles" behind the touch screen which is causing phantom touches. Without any human interference, the radio will suddenly start switching channels and functions on the radio in a very rapid sequence. When this occurs while driving, it is EXTREMELY distracting for the driver.
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Windshield just cracked from mirror straight down middle to hood. No accident… happened while parked in personal garage. Looks like a history of faulty windshields.
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Was parked outside and came home and put car in garage and found a huge crack in windshield, I did not have an accident or was windshield hit with anything this happened spontaneously!
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Touchscreen control head has delaminated making the unit disfunctional. When reporting an injury accident to 911 the defect on the controlhead unit disconnected my 911 call for help without an input from me. The manufacturing defect of the screen has rendered the back-up camera useless.
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Vehicle was parked for four and a half days in a public garage, with which I pay for monthly parking. Upon my request, vehicle was waiting for me to pick it up. The vehicle seemed to be intact.
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We were driving south on 275 between 8mile and 7mile in michigan in our 2019 subaru outback and out of nowhere what sounded like a pistol being shot next to our ears went off and glass came pouring in from the sunroof. What happened was the sunroof exploded out of nowhere. While driving 70mph on the highway.
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I was picking my son up from school when the crack started, as I sat in the parking lot it continued down and across the center of the windshield. There were no chips or dings to be found. I do believe it causes the forward crash indicator to trip sooner than it should.
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Driving down the interstate and my sunroof explodes. There were no cars around. No indication of something hitting it, especially considering I had a large cargo roof box covering the windshield.
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I was driving at approximately 45 miles per hour, coming down from a mountain range and just reached the bottom. I crossed a cattle guard and my sunroof shattered. I do not believe I rock hit as the dealership believes as their was no one directly in front of me and I was in a remote area of arizona.
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Driving on highway with no one around at 7 am on sunday at 75 MPH the sunroof exploded. Our sun shade was closed so all glass was blown across roof taking paint with it. Subaru replaced under goodwill not warranty.
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I was driving from sacramento to long beach - about 200 miles into the journey, at about 6:10/6:15 on a mild evening (temperature was about 75) my sunroof suddenly exploded. The road condition were fine, there was no debris in the road that I could see or was aware of. I was traveling with traffic at about 75 MPH (speed limit is 70).
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Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA.
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The battery is depleted with no known reason. Even after a new battery is installed it stalls. And an internet search shows that Subaru knows this is their issue.
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battery was working and vehicle driven to a location. When returning to vehicle and trying to start battery was found 100% discharged and tested to 0% charge left leaving driver stranded. I had to get battery tested to see what the issue was, contacted dealer who had me bring the vehicle in and they tested battery, charged and stated OK.
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Purchased new 2019 outback in 4/09/19 then on 12/31/2020 the battery died and a new battery had to be installed/ mileage:14135 then on 2/22/22 the battery died and a new battery had to be installed/ mileage: 22710 Dealer verified and installed new battery each time. No warning beforehand.
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The 2019 Subaru Outback Multimedia Touch Screen has stopped working multple times even when the software was updated. When the touch screen stops working there are two significant safety issues, hands free/blue tooth no longer works and the rear view camera stops working.
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2019- cracked windshield on passenger side (stationary) unknown origin 2/9/2020-check engine light came on (moving on highway) unknown origin 2/15/2020- check engine light came on (moving on highway) unknown origin 3/15/2020- check engine light came on (moving on highway) unknown origin 3/24/2020- check engine light came on (moving on highway) told it was an oxygen sensor 4/16/2021- cracked windshield on passenger side (moving on highway) hit by stone 5/1/2021- cracked windshield on passenger side (had just picked up car less than 24 hrs before this occurred.
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Have 10,000 miles on my 2019 subaru and have been stranded twice because of batterie. Subaru have changed two batteries so far
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The car was not used over the weekend except for a 5 mile trip to church where it did not encounter any rocks, hits, etc. Drove home and the car windshield was find. The next morning when I got into the car, after I used my remote to start and warm up my outback, there was about an 8-10 inch crack in the windshield that originated from beyond the windshield wiper on the passenger side of the car.
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The windshield of my 2019 Subaru Outback Touring Edition has begun to split and crack, starting at the frame. The crack split and spread in a matter of days. My car was sitting unused in the driveway when this occurred. The damage started where the windshield meets the frame and has spread. I am not able to drive the car safely other than to get the windshield repaired. I contacted Subaru, and they told me they will not honor their extended warranty to my car because their warranty is on for 2020 and newer Outbacks. I have researched and spoken to many other owners who complain that the 2019 Outback's windshield is just as dangerous as the 2020 model and that once it starts cracking, it is only a matter of time until it will fall apart. Subaru has installed a very expensive (about $1000 to replace and calibrate) yet faulty windshield in their cars without a willingness to correct their mistake.
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My Infotainment system randomly places phone calls, changes or cancels maps, and otherwise takes random actions that create distractions that makes for unsafe driving. It appears that the screen may be delaminating in multiple spots which would cause the above problems.
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I was driving 75mph in heavy, morning traffic. I was behind a large tractor trailer, switching lanes. My car’s ‘obstacle ahead’ warning was attempting to slow me down or stop me. The air pressure inside my car changed suddenly and I could feel the pressure difference. Then there was a huge explosion. It sounded like my back windshield broke. Instead, it was my sunroof. It had exploded outwards from the inside. It just shattered and blew up spontaneously.
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Subaru did not notify consumers or aftermarket retailers that the Subaru battery in my vehicle was underamped. As a result, I unknowingly bought an underamped battery from Autozone to replace my dying battery in 2024, b/c their records indicated it was the right battery. I found out in 3/25 from Subaru service about the underamped battery issue when my car was dying. Autozone can’t replace it because their system (info they get from Subaru) says this is the right battery, because Subaru didn’t notify anyone. Subaru will not replace the battery for free because it’s not a Subaru battery. I have an internal service memo from 2023 that states what the right battery should be. However, Subaru didn’t notify the public or companies and so several people are probably driving around with underamped aftermarket batteries. I should not have to pay for a new battery, I should have received notice in 2023 about this issue and then I would have replaced it with the right Subaru battery. The battery I replaced in 2024 was the original Subaru underamped battery.
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The infotainment center not working. It makes ghost options. Examples: calls people arbitrarily. Changes radio stations out of the blue. Maps goes nuts when try to use navigation. Screen has bubbles. SOA has only offered to front 1/2 the cost of the fix when even the dealership advised this is a defect/ known issue. I probably haven’t even listed all the issues but it makes the radio/navigation/ starlink service unusable at this point unless I pay out to fix with no real assurance this will not occur again
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The Infotainment system has been glitching repeatedly with each drive I take; I am unable to operate any functions. This interferes with CarPlay. I reported this to the dealership and they informed me I would get a notice of recall in the mail. That was almost 2 months ago.
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the center console screen begins developing subsurface oil spots at 100,000 miles. these cause glare, inhibiting visibility, and phantom touches, inhibiting use of the system. this loss of ability to control the primary information system in the vehicle produces safety issues in distractions to the driver and inability to access vehicle information such as the map. I recently had a low fuel warning come on while traveling, which takes over the whole screen; because the screen was causing phantom touches, i could not dismiss it and continue using the map to navigate to a gas station. i risked being lost in winter in deep rural wisconsin, as my phone didn’t have signal and my car was my only local map this is a well known issue on Subaru owner fora, and the company refuses to recall or even warrantee the problem since it happens just after the 5y/100k mile turnover. mine began a month ago, at mile 101,086.
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This is a recurring issue that has started significantly impacting my infotainment system. The screen malfunctions by pressing random buttons, hanging up calls, changing the radio station, and repeatedly attempting to connect and disconnect Bluetooth. When this happens, there's nothing I can do to stop it because the screen is entirely unresponsive to my touch. It's not only frustrating but also dangerous and very distracting while driving.
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infotainment unit delamination. Plus radio stations skip stations constantly and phone through infotainment unit is messed up. Unit turns on and off. Then sometimes it is fine.
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Navigation Screen/STARLINK Multimedia screen malfunctions due to bubbling. Screen must remain turned off. Cannot use navigation and cannot use hands free phone. If I try to use any function the screen automatically scrolls through various function including randomly launching functions such as dialing numbers on my phone. I took the car to the dealer and they said it is "common" but not a recall and not covered by warranty because my car is now out of warranty
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I own a 2019 Subaru Outback. I have had to replace the windshield four times, every time it was replaced with Subaru Glass, as recommended by Subaru. The windshield cracks at not centered, they appear from either the top or bottom of the windshield with not impact site. I have asked for them to review the framing and have been continually told it is fine. The windshields have all cracked within a two year period. The last one which occurred a couple days ago appeared after the car going through a pot hole on the street.
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Infotainment head unit is delaminating. This issue causes "ghost touches" where the system randomly selects options or changes settings without user input. The delamination appears as bubbles or dots behind the screen that cannot be wiped off. This is a safety issue as these "ghost touches" make selections, changes, and phone calls on the infotainment system while driving.
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The surface of the interior touch screen display on my 2019 Subaru Outback Touring that controls the radio, navigation, phone, vehicle settings and information, and rear backup camera assistance developed bubbles and presses buttons on its own. It toggles between apps, calls people, changes radio stations, adjusts volume, discontinues map routes, removes backup camera footage, and beeps at random and while driving. As a driver or passenger I am unable to control these functions because the touch screen is not functional. The safety of myself and others has absolutely been put at risk: a once reliable backup camera is no longer consistently functional; the route I set in the driveway disappears, reappears, and changes destination locations while I'm driving; at times the screen toggles and beeps quickly, will not stay turned off, and creates an unavoidable visual and audible distraction. Phil Long Subaru inspected my vehicle, confirmed that this is a known issue with United Radio part #AL58A, and quoted the repair at over $1600. Subaru of America has not issued a recall despite two class action lawsuits for this issue and an existing recall for the same issue on earlier models. SOA offered a one time credit of $1200, which leaves me on the hook for $500 for their defective manufacturing, and no guarantee that the replacement part has been modified to address the issue or extended warranty on the part in case this happens again. There were no warnings, messages, or symptoms of the problem prior to failure. The bubbles appeared around October 2024 and the ability to consistently control the display was lost immediately.
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The infotainment system or head unit has gone haywire! The car calls random people from my phone book and hangs up, plays the radio changing channels every 5 seconds switching to the map and then to settings and changing dash from Mph to Kph and so on and so forth. This is dangerously distracting and there is no way to turn it off. I have to disable my phone to drive the car. None of my buttons on the screen work. Unfortunately no warranty and the cost is almost $2,000 to replace the unit…but will it just happen again in 4 years? Completely unsafe for my teenage son to drive and I thought I was buying the safest car on the road at the time. This is unsafe and unnecessary….we would be happy if we had a way to just turn it all off!
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This vehicle, and many others as I've read in forums, experiences uncontrollable radio station and apps changes automatically and will not stop. Why it's not safe: The radio screen flashes between several screens on it's own. It changes stations, it changes to different apps, then the screen locks and you cannot reset it. It also beeps with every change, over 100 beeps per minute, like a morse code message. Imagine that on a 9-hour road trip. It is a major annoyance and distraction as the driver is constantly focused on trying to get this radio/equipment to work properly. It forces your attention off the road. And it will not stop! It changes radio stations, if powered off, it turns itself on. And Subaru refuses to acknowledge the issue, or offer a replacement. They pretend they never heard of the issue, yet its easily found in forums. For $1000 I can get a different OEM radio, from the same manufacturer, and who knows how long it will be before it happens again? We (subaru owners) need help with this and a recall. I can't tell you how many times I've drifted out of my lane trying to make the beep beep beep stop after hour after hour! Navigation and apps are useless, as the radio will change them to different input sources without notice, and all day long. Yes, this is a safety issue. You cannot just turn it off. It turns itself back on. Even if you turn down the sound from the radio, the beep beep beep of the apps changing cannot be silenced. It only occurs when the vehicle is on. All the time. Everytime. Every day. Every trip. Please help.
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This morning, while stopped at a red light, my foot on the brake, my car suddenly revved and jolted forward. Luckily, no one was in front of me, and I quickly put the car in neutral and pressed harder on the brake pedal. The car was then ok. I see that there is a Class Action Suit filed by the law firm of Berger Montague, since many other owners of Subaru have had this complaint. You need to have Subaru recall these vehicles ASAP.
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The computer I think it's a starlink system has gone haywire and does not work at all to a point to where you cannot use it. Touch screen will not respond or goes from one thing to the other on its own. Totally unusual.
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The head unit developed what appear to be bubbles under the screen. Now, it's barely usable. It randomly responds to touch. It turns itself on and off randomly. None of this sounds like a safety issue until you're driving down the freeway at speed and the radio randomly comes on blaring loud music. It's incredibly jarring and could easily cause an accident. We reached out to the dealer who inspected it and was very aware of the problem as it seems to affect a very large number of people. Following that, they reached out to Subaru of America who admitted there was a problem and offered to pay for slightly more than half of the repair.
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Another for the list of many, many windshield cracking complaints. My 2019 Outback 2.5i Limited has had 3 replacements since I purchased it new in late 2018. The cost to replace each has certainly increased each time and is very expensive as it has to include the eyesight calibration. I'm told this is not covered in my extended warranty I purchased when the vehicle was new. Subaru needs to take ownership of the quality issue and compensate the countless owners who have had this same issue, multiple times! I've read the glass is too thin, may be intentional because of the eyesight feature. Mileage and date below are from the most recent crack I had to repair. Please let me know if you'd like more details on the first two occurances as well.
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I have replaced my windshield three times now and am just now reading about lawsuits against Subaru for faulty windshields on certain lines (2019 being one of them). My windshield still makes sounds as if it will crack and I think there’s something majorly defective with the vehicle. How was this never a recall? What can I do to inquire about this safety issue? It sounds like a common occurrence. Thank you.
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I now have a second windshield that suddenly cracked. I was told that Subaru OEM windshield was installed and their is a Subaru icon on the glass. The first time was when a defrost was turned on. I heard a pop and crack quickly appeared. Crack started on the outside edge about half way up on the passenger side. Within seconds the crack was half way across to the other side. The most recent it was after a hot day on the previous day the next morning open the garage and immediately saw multiple cracks starting from the drivers side this time, about half way up then running almost half across the other side. Both times I had only had the windshield a few months. I took it back to the windshield installer and they are going to replace it because it isn't due to damage to the windshield like a chip. They told me that they are putting Subaru OEM windshields on right now because they have had to replace 20 recently for the same issue. They just suddenly crack no damage. They said there is a lawsuit. I asked the dealership and they told me that haven't heard any issues with windshields. I just wanted to let you know. It is pretty scary and expensive to have the windshield suddenly crack and it is pretty deep. I'm going to take a picture since my Subaru dealership wouldn't record the issue for me.
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The infotainment center is prematurely delaminating/failing. On various Subaru forums, it appears this is a common issue on the year/model I own. While this may not seem safety related on the surface, the failing screen is incredibly distracting while driving depending on where the delamination occurs. It mimics pressing the screen, so it will cycles through the screens wildly, incessantly beep, tries to redial the last call made over and over again, etc. which, as you can imagine, is incredibly distracting while you are driving. Even if you turn the screen off, it randomly can pop back on. If you disable bluetooth, it still wildly flicks between screens and beeps. What is also concerning is the replacement units are backordered- so even though this appears to be a very common issue (and i believe a safety issue subaru should cover), even if i wanted to pay to fix it ASAP, I can't! It's making for an incredibly distracting, unsafe driving experience.
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The windshield is prone to cracking and spreading. The glass or design of the Outback windshield is defective. I had a repair on a rock chip which worked fine until the following week where it spread up and across the windshield. The car was parked and no other factors caused it to crack and spread.
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My Subaru 2019 Outback has had 5 replacement windshields in 10 months. The windshield seems to crack for no reason and the cracks spread quickly impairing vision and causing worry that any impact of an object would come straight through the windshield and cause harm to driver, passengers and potentially other vehicles. I have talked with Subaru of America, just this last time on the 5th replacement and they had an engineer look at the windshield to determine cause. The report states: “Subaru field engineer determined caused by chip.” As the driver of the vehicle, NOTHING has hit the windshield while driving, nothing of note that is, normal things like rain, sunshine, and wind, which is what a windshield is meant to protect against.The other techs at the dealer could not make out a point of impact. I picked up my vehicle from the dealer at 6pm, drove it a few miles on the freeway, maintaining safe follow distances with my new windshield, and when I got back in the car 2 hours later there were 4 cracks stemmed from the bottom of the windshield that stretched up more than 6 inches. The windshield is currently cracked and I’m waiting for Subaru of America to get back to me on this issue. There is a problem with the windshields and someone needs to take responsibility for it. One or two cracked windshields can be explained, but now with the most recent one, that’s 6 cracks in 10 months. It seems there is a defect.
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My complaint is the Outback head unit. This unit has a delaminated surface on the inside of the Outback touch screen. This was explained to me by the service manager, at the local Subaru dealer. The screen looks to have little bubbles inside the touch screen covering 45% of screen. During the daytime the sunlight shining on the screen and the bubbles, blocks the feed from the backup camera when the car is shifted in reverse. The head unit will also bounce the various apps in the unit, in a totally random pattern. From the radio (FM to Am to Sirius), then to the CD player, to car play and the blue tooth app. The head unit has added the navigation into the mix in the last week. The only way to negate this mess is to turn the head unit off while operating the vehicle. After talking with Subaru customer service and the Subaru dealer, my cost to replacement would be $345.90 and Subaru would cover the rest. This was discussed on March 5th. I have tried to get any updates for replacing the head unit and no one from the dealer or Subaru customer service have returned calls or text messages.
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windshield cracked and replaced
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While traveling early morning on [XXX] heading for Fall Vacation, we heard a loud pop in the car. Unsure as to what happened, my daughter who was in the back seat, noticed a crack in the windshield. The crack started in the lower corner on the passenger side. As we traveled the crack kept getting longer. This seemed strange because it was very early morning and no other cars were around us at the time we heard the loud pop. Where we vacation is actually with some friends at their place on beach. Our friend had seen my car right after I had purchased it and she purchased her a Subaru Outback as well. When we finally arrived, we mentioned about our windshield and the same thing had happened to her car in the very same spot. I had this replaced when we returned home in Tennessee. Which cost me a $500.00 deductible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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I put my 2019 Subaru Outback in park, stepped out of my car and the car proceeded to unexpeectedly roll forward with the door knocking me to the ground. The back wheels of the car then ran over both my legs. The vehicle has not been inspected by the manufacturer, police, insurance company or anyone else. I sent a letter January 1, 2024 to Subaru's Customer Advocacy Department, but have not received a response. There were no warning lamps, messages or other symptoms of the car unexpectedly going out of gear after being placed in park. prior to this occuring.
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My subaru outback has been having an issue with a dead battery, every month for the past 4 months. My dealership has done 2 complete diagnostics, overloading the system, etc. They have come up with nothing on why my battery dies.
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Windshield has been cracked and replaced 3 times and currently has another crack, all within 17 months. Also head unit has internal malfunction and must be replaced at cost of $1700 +/-
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I purchased this 2019 Subaru Outback new. In less than three months, the windshield cracked at the edge on the driver's side. I had the window replaced and two years later it cracked again in exactly the same place.
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The DCM Fuse was draining my battery. Which lead to me having a dead car battery. I had the battery replaced and paid out of pocket.
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I purchased this vehicle brand new in 2020 and had never experienced any issues with the battery this year alone(2023) I have had to replace the battery 4 times. I would used the jump method leaving the to car running for at least 15 minutes before driving and then within the next month or two the battery is drained and dead again.
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2019 Subaru Outback, 3.6R limited, approx. 3.5 years old with around 36000 miles, when I noticed small bubbles forming near the upper right hand corner of the infotainment touch screen. Shortly thereafter, the number of bubbles increased, the radio would change stations on its own, sometimes turn on by itself, and the navigation would not work.
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I am the owner of the 2019 Subaru Outback. Since I purchased the car back in 2019, I replaced the windshield 3 times already in 4 years of car ownership (10/2019, 11/2021, 8/2022) and only ~30k miles driven. Every time even a minor struck into the windshield caused a major crack (over 1 foot length) within minutes of continued driving.
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Driving normally with no other vehicles nearby, Crack developed in windshield almost half way up, from the left side, and within seconds crossed most of drivers side in a near direct line. This is the third windshield to Crack in a 12 month period. Both times replaced at my local Subaru Dealership where the vehicle was originally purchased.
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The infotainment center is consistently cycling through radio stations and apps. Driving down the road you see this consistent blinking as it cycles through. Cannot not turn the unit off.
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In the last 8 months, I have replaced the windshield twice. I assumed it was due to rock strikes but neither time was a strike mark present. The second time I heard a loud pop and an approximately 8-inch crack appeared.
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In November 2022, I reported my radio unit was faulty due to a peeling covering for the radio. The resulting problems includes: flashing screen, continual beeping, self-navigating menu changes, making phone calls, sending messages, etc. I was told in early Nov it would 10 days before a radio would be available.
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Was driving with little to no traffic on route 65 PGH Pa there was a very loud pop/crack I did not see anything.
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Battery is persistently dead , have brought to Subaru dealership replaced battery 1 month after we got it Nov 2021 , and then checked again and told “not driving enough to charge battery “ we have to jump battery at least twice a week
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While sitting vehicle was sitting in my locked garage got into vehicle and noticed a large crack in center of windshield had appeared without incident called my Subaru dealership that I purchased vehicle from they made an appointment and I took vehicle to the service manager and he took a quick look and pointed to windshield and said it was a stone chip.
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2019 Subaru Outback. On 8/9/22 I was Driving on interstate and a tiny crack appeared in mid to lower left corner of windshield. Called dealer immediately because it is my second windshield—the first one was covered in 2020 under warranty after It spontaneously cracked.
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The temperature outside was below freezing and I was running the defrost on the highest temp. There was a loud pop and I thought maybe something had hit the windshield, but there was nothing. Then a few days later I noticed a crack emerging just above where the wiper rests.
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The head unit of the vehicle has malfunctioned causing the following: - Touch screen is non-responsive - Rearview camera is blurry/difficult to see out of making backing up dangerous - The entertainment unit has deleted paired phones making connecting a phone impossible The vehicle has been inspected by the dealer and they recommended ordering a new head unit.
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The windshield on the Outback do not hold up. I have replaced my windshield 2 times. About to replace for a 3 time. All within 13 months. All Subaru windshields. I’m a cautious driver and do not drive close to others. A rock has hit the windshield but it automatically cracks over 8 inches. Not repairable. I’ve never had this problem with my other vehicles.
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Rear axle seal was leaking. Found during oil change and tire rotation. Vehicle has 47,000 miles.
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Minor rock caused major windshield damage where the crack line continues to creep across the window.
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While car was parked overnight the windshield cracked. The windshield was not cracked and there were no signs of any damage when I left the car 12 hours prior. The next morning it was cracked with no sign of any debris or solid matter that may have caused it.
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The car was purchased as a certified used vehicle in January of 2022 and has been driven under 10,000 miles at this point. Last weekend, after returning to the car where it was parked, a crack extending from passenger side of the windshield near the edge all the way to the middle of the windshield had appeared. Nothing hit the car.
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The component is the remote and the button inside the car that controls the hatch. *when the car is in park but still running, the release button won't open the gate. *when the car is turned off and no door is opened, the gate will not release.* sometimes the remote won't release the gate.
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My windshield cracked as I was driving,a pop type noise. The cracks are at the bottom area in the middle of the windshield in a T slight Y shape.
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Car windshield cracked with no reasons on a high way. The dealer has inspected the vehicle and confirmed the issue. Safety of the passengers at the front is at risk.
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I own a Subaru Outback 2019, and am based out of Chicago. The car was parked outside during a snowfall. After snowfall I went out to clear the snow off my car, and turned on the defoggers of the car to help clear out the snow on the windshield.
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Chipped and cracked windshield. My first Subaru Outback was a 2018. The windshield was chipped 2 times than the third time I had it replaced at my expense.
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The windshield on this Subaru has been replaced 4 times. Each time has been a crack that starts where the frame and windshield meet. No breakage or cracks have occurred in the center of the glass.
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Our subaru 2019 outback suffered a crack during normal usage on the interstate at approx. The crack occurred two days ago (on 5/2/2021) and has since grown due to the vehicle's vibration during use. The vehicle qualifies as a make and model under recall by subaru for windshield defects.
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Since may of 2019 we have had the windshield replaced and eyesight calibrated 5 times. We drive the same route with both vehicles (other is not subaru) and no damage to the other vehicle for at least 6 years now.
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I purchased my outback in april of 2019. While I was driving on a highway, my outback's windshield cracked in june of 2019 and my local subaru dealership replaced the windshield during the summer of 2019. Then while I was driving on a highway in july of 2019 the windshield of my 2019 outback cracked again.
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I bought a certified subaru outback 2019 in february 2020 with 4500 odometers reading. While I was driving my car on the highway on march 15, 2020, a tiny stone hit on my windshield and cracked my windshield. I replaced it on june 17, 2020 which cost me $960.
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Windshield cracked on its own (clearly no point of impact). Started at the base of the windshield, about 3 inches to the right (passanger) side of the midline. Propagated throuhgout the whole windshield and needed to be replaced.
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The car was purchased certified pre owned with less than 20000 miles. After I got my first car wash noticed thousands of pit in the window. They had it super covered with a compound the wash took off.
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I am submitting a formal complaint regarding the subaru windshield class action lawsuit. I am the fleet manager of a large company. We recently purchased about 30 2019-2020 subaru vehicles including the outback, forester and legacy.
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Windshield cracked, for no apparent reason, while parked in my driveway, and had to be replaced.
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Windshield has spontaneously cracked four different times since purchase in september 2018. Windshield has been replaced three times to date. Each time damage appears to start near the bottom of the glass, then spiders out.
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Windshield has a crack under the wiper blade that has spread outward in a c pattern. Vehicle was parked in shopping area and no other personal were nearby. Weather was clear and no objects had impacted the vehicle while driving.
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After owning 2019 subaru outback for 6 months, washing it I found 6 to 7 chips scattered around the front windshield. I had the windshield replaced due to living in florida, not wanting to take any chances. I driving vehicles for more than 45 years, I don't think that I had 6 chips on all the vehicles combined.
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Within two weeks of driving my brand new 2019 outback, I had an 10-to-12-inch crack in my windshield. I am an incredibly careful driver and had only been driving on paved roads at moderate speeds. I also was driving a passenger around during this time period and neither one of us heard a sound (e.g., a rock or pebble flying up and hitting the windshield).
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Windshield has cracked two times in the 3 months I've own the car. I was on the highway a tiny stone hit the windshield and it ran all the across immediately. I had it replaced and the same thing happened.
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Bought july 6 @subaru of port richey found it had 1 unrepaired recall on it, subaru wuh93 NHTSA's #19v493000, days after I had taken possession. They sold me as new a car with a recall giving me keys and sending me home. Subaru has confirmed all dealers were notified of the recall wuh93.
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I was emailing about my concern for my 2019 outback and the ongoing issues with the windshield. I had an issue where my windshield was struck with some small debris and caused a crack in my windshield. A week later it cracked severely on the bottom passenger side.
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Windshield crack appeared overnight on the 4th day of ownership. The crack covers 1/2 the windshield and is growing daily. Naturally it can't be fixed because no one has the windshield for a 2019 subaru outback in stock or available by order.
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Windshield cracking for no reason.
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Failures of the radio Failures of the main head unit Nagivation errors and failures Display screens that go black, frozen
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Windshield started to crack despite no incident and crack has rapidly expanded
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Starlink system is malfunctioning. The radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. Also, the bluetooth connectivity to my phone is randomly lost.
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Failing and malfunctioning head unit. This is a known problem with Subaru Outbacks. The inside is delaminating causing bubbles inside screen.
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The 2019 Subaru Outbacks have a Data Communication Module (DCM) which allows hands-free access to audio features of the car. The DCM (Generation 1) was designed to work on 3G networks and also provides access to Starlink which could be used in an emergency. With the deactivation of the 3G network, the DCM drains the car's main battery.
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"Infotainment" touch screen in front dashboard delaminating. What can be described as bubbles or splotches, sponaneously appear, and cause system to constantly register touches. Depending on location of "bubble(s)" highly dangerous and scary as system can randomly navigate, call, play music, etc.
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I have owned this Subaru since September of 2019 and within the first year of buying it, while on a roadtrip with 3 other passengers who saw it happen, the windshield just split in the lower left side. there were no cars around to kick up rocks or debris so it seemed very odd. over time it spread and we inevitably had to replace it because the crack had gone across the entirety of the windshield.
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Windshield cracked due to wiper deicer defect.
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My radio and navigation screen started getting bubbles under the screen. Now the screen goes crazy constantly changing radio stations and changing information on maps. The screen is suppose to be a touch screen and nothing works.
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The windshield cracks and chips excessively easy. I'm 47 years old and have never needed to replace a windshield til this vehicle and I've now had 4 cracks in the 2 years I've owned it as well as numerous chips. I know road hazard happens - but this has been excessive!
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I have a 2019 Subaru Outback. The Navigation unit is having Ghost touches making it impossible to focus while driving the car. The Unit Ghost touches every button on the screen while driving and when a mobile device is connected it automatically makes calls to the contacts with the Ghost touches.
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I just bought my 2019 Outback less than a month ago in perfect condition. One morning when I was leaving for work I noticed a crack about 6 inches long in the windshield. The crack is rapidly spreading, it tripled in size in less than 3 weeks.
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I will be on my FOURTH windshield in less than a year. Cracked for no reason four times!
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The windshield cracked without any reason
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Once in a while when I back up out of my driveway the brakes slam on but there is nothing behind me. My windshield cracked and I have to get a new one.
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Windshield on 2019 Outback cracked without being chipped. This is the same as many, many other owners are complaining about. Lower passanger side of windshield cracked while setting at wifes work.
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Two windshield cracking incidents in 6 months, from no apparent cause. Interferes with “eyesight” system.
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2019 Outback with 6500 miles on it. Battery just died. Sounds like the battery drain issue mentioned in ongoing lawsuit.
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Front windshield has cracked 3 times from bottom, goes up and across to halfway point when driving on freeway after a stone is kicked up.
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The windshield all of the sudden cracked. There was no impact, nothing hit the window, it just suddenly cracked and keeps getting larger. Started on the very edge of the window on the passenger side and Crack is now grown to the middle of the windshield
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UNKNOWN Three times in five months when the car has been running and then turned off it won't start again for 15-30 minutes. Everything regarding the engine is locked. can't even put in neutral to move vehicle if in traffic.
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In February 2021 I noticed that there was a long crack developing in my windshield - literally not there the night before - and there was no chip or location of rock impact, it simply cracked from the very top of the windshield.
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I purchased a 2019 subaru outback in december 2018 and have had to replace the windshield three times in just over two years (june 2019, november 2020, april 2021). I owned a 2006 subaru outback for over 10 years and never had to replace the windshield. This is a safety risk and a design flaw and it needs to be corrected.
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The windshield cracked on its own. Research says there is a class action lawsuit for this defect. Vehicle stationary.
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Dead battery even when I take the car out for short drives I read it's causes by electrical problem that drains the battery
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Windshield crack that started from the bottom edge of windshield. I literally woke up to a crack that developed overnight after a regular cold night in reno nv. The crack continued growing since then.
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My windshield seems to crack/chip unreasonably easy. The first crack was a few weeks ago. I didn't see anything hit it.
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Spontaneous crack in my windshield. No impact every noticed. I noticed when I was driving at dusk and used my windshield wipers to clear rain.
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Spontaneous crack in windshield noticed and reported to subaru on 9/13/19. I was driving in the late afternoon. No vehicles near me when I heard a "pop".
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The windshield cracked in multiple places after being hit in the center by a small rock.
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Dead battery, car would not start, no reason for dead battery. Possible overcharging due to electrical issues
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The glass windshield is defective. This is the second I have had to replace in a year. I came out to move my car and noticed a crack across the windshield.
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We developed two spontaneous cracks in our windshield. The vehicle was stationary, parked in our garage. No debris hit the windshield at any time.
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I was driving on the freeway and my windshield cracked at the passenger side bottom as the crack traveled up the windshield. I did not notice anything hit it.
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I just experienced my second windshield breakage and was not hit by a rock, object, etc. Both times I was driving on an interstate (i95 in florida). The first time (2019) was mid afternoon, low traffic pattern.
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Driver's side vent window shattered without impact on 10/31/2020 while in transit southbound on route 28 near highlands park bridge near pittsburgh, pa., moving at approx. Driver's side was facing towards a river separated from northbound traffic by an approx. 40 foot drop.
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I have owned this vehicle since late may 2019 and I have had to replace 4 windshields due to cracks that developed from both minor rock strikes and when nothing has damaged it.
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We bought our 2019 subaru outback in may, 2019. Before we had 1000 miles, a rock hit the windshield and cracked it. First replacement/recalibration.
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Front windshield is cracked in same location, two separate events, over a period of 4 weeks. Each time the crack appears to originate in the top center of the windshield and then the crack migrates to the center of the windshield.
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My windshield have been replace 3 times in the last 8 months do to stress cracks henderson glass is not going to replace them again they are saying that is a manufacturing issue. Please help this cant be happening I already pay $600 for it
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Driving on highway and windshield spontaneously cracked 3 inches. No impact from rock. Haven't driven since and it's now cracked halfway across the windshield.
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18" long windshield crack appeared on the passenger side about 6" from the bottom. I was driving on the highway and it may have cracked when or if pebble hit it. A lot of bugs died on my windshield that morning too so I had to use my windshield wipers and washer fluid.
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The windshield on my 2019 subaru outback cracked out of nowhere while I was driving to work. There had been nothing up to this point that would have resulted in the windshield cracking. There were no chips or dents previous to the cracking.
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Front window cracked in motion on a highway going forwars.
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I purchased a 2019 subaru outback four months ago and am now on my third windshield. I have been driving for 35 years and at best had a small chip on my windshield. 4 months 3rd windshield.
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Windshield cracked while car was stationary
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While driving home, on a highway, had a small rock hit my windshield and with in minutes my whole left side was cracked, now it's almost the end of the right side.
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Windshield cracked spontaneously. Driver window does not open.
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While driving down a state highway on 9/26/19 at 55 MPH my passenger and I heard a small little tick sound and she said, "that's the same sound my crosstrek made on monday when it chipped and cracked the windshield". So we started looking around the windshield and sure enough now mine was chipped and cracked at 5 weeks of age, both vehicles were bought new.
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Windshield cracked for no apparent reason, large crack on passenger side. I was driving my car on city streets when this happened.
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Had my new car for 2 months and was driving about 50 miles an hour on the freeway, in the far right lane to prepare to exit. Heard a sound from the right front of the car, then noticed a very small crack in the upper right side of front windshield and thought a rock was kicked up by another car but saw no objects and there were few cars driving near me.
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Our windshield has cracked twice in one year. The second crack occurred six weeks after replacement overnight while parked in a garage. It extends through the rear view mirror attachment.
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Front windshield just cracked on a parked vehicle from the mid level on the passenger side. Searching online found many complaints from other users having similar problem. Have just 6000 miles on the car and it has been just 5 months since I brought the new car.
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The certified subaru windshields are too thin. They break with little to no impact. I've had to replace two so far with only 3400 miles on the odometer.
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Front windshield sustained a small chip in the upper area behind the rearview mirror and has subsequently turned into a huge crack extending across and down the passenger side. There was a previous class action lawsuit for the 15-16 outbacks regarding the windshield.
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When I drive my new 2019 subaru outback with eyesight (one month old) on highway, a truck runs over rocks and they hits my windshield. Then the windshield has chips and cracks. The cracks grow larger than a dollar bill in few minutes and one crack is larger than 22 inches in few hours.
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On 4/10/19 as I was getting into my car, I noticed a huge crack on my driver side of the windshield that starts from the base running toward the center of the windshield. The car was bought on jan 20th of 2019 and has 4200 miles. Called safelite and they are estimating $1300+ to replace.
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The windshield developed a crack and significant expansion cracks while driving 70mph on a highway on 27mar2019. There was no car within 1-2 football fields. This was on a 4-lane divided highway.
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Purchased a brand new 2019 subaru outback 3.6r limited with eyesight. With less than 23 miles on it, the windshield spontaneously cracked just sitting in the garage. Researching the web shows this is a problem with subaru outback.
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