2019 Subaru Outback Electrical Problems

2019 SUBARU OUTBACK Purchased new 10/10/2018. December 13, 2021 Original Battery Dead Replaced by Firestone cost $164.51 - 53,931 miles. June 8, 2023 Dead Battery - Towed to Firestone - Replaced Battery.

Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January.

The touch screen on my head unit no longer works consistently. The screen flickers and changes menus constantly. When making hand's free calls, the call often goes on hold with no way of getting out of hold due to the broken touch screen.

This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. Replacing the battery does not resolve the issues. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues.

I was in a parking lot pulling into a parking spot. My car sped with full power over a curb barrier and hit a parked car in front of me. The force was strong enough to push the car I hit back several inches.

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen. This also affects navigation and other issues. Might cause an accident.

My battery has need a jump several time without any electricals left on. The dealer did check it out and found nothing wrong. I also have lights that go on intermittently n the dash saying that certain things are not working.

Three times in the last six months my battery died and required emergency roadside assistance. After the first time, the car only had about 5,000 miles on it, I called subaru and they replaced the battery under warranty. Since then the new battery has died twice.

While backing out of my garage, the radio unit froze making the backup screen inoperable. This is a brand new car with 200 miles on it. According to the dealer, they will have to replace the head unit.

I am on my third battery for this car. It apparently has a known software issue of a parasitic battery drain that destroys the battery, leaving me stranded.

Subarus have a battery drain problem. Frequently, my car would unexpectedly have a dead battery and not start. This is a safety issue for anyone needing to drive as part of an emergency response, to a hospital, to a doctor, etc.

There is a persistent battery issue that, after repeated periods of short-trip-driving, results in a dead battery. There is a parasitic drain on the battery. We've had the battery replaced twice, and the issue still continues.

At this point I dont know what to do. This has been a reoccurring problem since I initially purchased the car. - Electrical Issues have been a problem since the day we purchased the vehicle.

Car battery loses charge often due to parasitic DCM wire. Have been stranded often with my children despite buying new batteries. Battery, Alternator, everything tests fine.

MY19 Subaru Outback 3.6R. Battery died after being a vacation for about one week. Replaced with a brand new battery.

Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. Old battery was less than 2 years old. Problem has persisted even with the new battery.

Car dies unexpectedly leaves you stranded when you lease expect it. Died on 9/1/22, 9/16/22, 9/25/22, 9/26/22 - took to dealer and issued a new battery. Most recently died on 5/24/23.

Vehicle battery goes dead for no reason. It's been replaced several times. Left stranded several times when car started went shopping, wouldn't start to go home.

Starting December 2022, I've had a problem with my 2019 Subaru Outback - the battery goes dead when parked for as little as 24 hours. I have had the battery replaced twice - first by AAA in mid-December, 2022 and then by my local Subaru dealer in early February, 2023. Each time, the car seems fine for 4-6 weeks, then the problem starts again.

Battery keeps draining when off. It has left me stranded and needing to call for help several times. The battery checks out fine and will charge, but drains overnight.

Vehicle would not start after turning off the motor! This has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until AAA arrived! The battery is good but something is draining the battery!!!

My 2019 Subaru Outback is used primarily for short-interval driving within my village. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. Lights and electrical components were non-responsive.

the horn randomly gives several short beeps during vehicle operation. It seems to happen when the vehicle is stopped at red lights. This began after the dealer installed the Subaru OEM remote car starter.

Original battery failed 7/2022. As stranded AAA installed new battery. New battery gets drained while car is off within a few days.

My battery has died over 7 times in the 3 years I have owned it. No systems were left on. It runs one day and won’t start the next.

Battery continues to drain while parked. Vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. Replaced OEM battery with new Optima battery.

I attempted to start my car, and found that the battery was completly dead. There had been no signs of battery trouble / fatigue prior to this incident. Due to this sudden, unexpected failure, I had the car towed to the nearest Subaru dealer, for cause and repair.

This Subaru Outback Limited has had multiple instances of dead battery. This has occurred on 4 batteries. We are senior citizens at risk of being stranded.

The battery does not hold power and we have been stranded in a remote location more than once. I am nervous about going anywhere on my own, especially at night. The dealer has been totally unresponsive and told us this is normal and we should just buy a portable charger.

First of all, I took my car in for an oil change 2 months ago, and they found nothing wrong with my car. However, yesterday, I attended a meeting away from my home. I was in the meeting in the morning for 2 hours.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was stationary, he was unable to start the vehicle. The contact stated no warning light was illuminated.

Bought car November 2019. New battery April 2020. Losing charge February 2021 got another battery.

Battery keeps draining. We jumped it two days ago and already it's dead again. We've checked all lights and other systems for user error--it's not us, it's the car!

2019 Subaru Outback. Two failed batteries in the space of one year. The first was on 2/11/21 with 21,520 miles on the car.

In Feb, 2021, I went to start my car in the garage. It was totally dead. It had just been in for 6 month svc 2 weeks earlier.

I have had battery failures in the last 34 months 3 times. I have reported this problem before. The dealer replaces my battery and gives advice about not driving enough.

The battery of my Subaru Outback appears damaged. My car's battery has died or shorted two times over the past two days. It had to be jump started for it to work, only for it to stall again.

Abnormal draining of battery when I dont drive for a couple of days leaving me stranded due to my medical immobility. This has been ongoing for the past six months.

My car is a 2019 Subaru Outback. It has less than 20,000 miles on the odometer. This morning is wouldn’t start.

Twice the vehicle’s battery went dead leaving my wife stranded. Contacted local Subaru dealer and they replaced the battery under warranty. The service manager told my wife that the reason the battery went dead was that she was not driving it enough.

The car battery has been abnormally draining when I don't drive the car for 2-3 days leaving me stranded at home. Subaru claims I'm not driving my car enough and need to drive it at least 40 mins a week. They refuse to admit any problems.

The battery in my 2019 Subaru Outback died without warning, just under 13,000 miles, on Aug. AAA replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. Exactly one week later, on Sept.

In Oct 2020 (12055 mi) and June 2021 (17059 mi) the battery drained overnight while parked in the garage. I was able to jump it the first time. Second time it had to be towed.

Have had 2 batteries fail in 2 1/2 years. New battery installed and my electrical system is failing. can't lock my car unless fob is in an RFID bag, has not started several times, and has refued to open several times for about a minute.

I received a 2019 Subaru Outback on 15 July 2021. The vehicle was sold by a dealer, and gone through the Subaru vehicle certification process, which includes checking the electrical system. I kept the vehicle off the road while I got the vehicle registered and insured, running it for a few minutes every three days.

Battery failed prematurely. Vehicle purchased in December 2018. Battery totally failed in February 2021 with only 22,576 miles on car.

My battery has gone dead twice in the past 2 weeks leaving me stranded and needing to find someone to come jump start my car.

The car repeatedly drains the battery for no obvious reason, leaving us stranded with a vehicle that cannot even be jumped to start. The battery is so dead I can't even get the doors open. It has stranded me at home, and various times when I've been out doing errands.

In 2019the battery on the vehicle drained while on a camping trip to the desert, which left us stranded. We got it jumped and drove home. Subaru dealer said that they would install new computer software to fix.

Rear hatch door being opened drained battery to the point where the car had to be jump started. The rear hatch was only open for about five hours with no lights or electrical systems on. I have not been able to use the vehicle without jump starting it until a new battery was installed.

Vehicle did not start due to dead battery. This vehicle has been returned to the dealership on three separate dates due to the same issue. On 12/14/20 the car would not start we charged the battery and got it to the dealership.

Battery failed after 11k miles. Had to be replaced by aaa when stranded with daughter. Have had starting issues with the car since I got it where it won't turn over.

Battery on vehicle is constantly and consistently losing charge. Just replaced 2nd replacement battery. Vehicle has less the 5000 miles.

Battery's keep discharging. In dealership for the second time with dead battery. Last battery is only 1.3 mets old.

My 2019 subaru outback battery has died multiple times on me. I previously had a 2017 subaru outback and had no issues at all with the battery. The first time the battery died, my neighbor was able to jump start the battery.

Since purchasing car new in 08/19, I have been stranded with a dead battery 10 times in 12,000 miles. This is due to 4 things: 1. A poorly designed key fob with a hypersensitive button that opens the hatch unintentionally which kills battery; 2.

I purchased this pre-owned (by the dealership) 2019 outback bought from ramsey subaru, nj in may 2020 with 3366 total mileage. In the 6 months since we purchased the vehicle, it has failed to start twice, once requiring towing to the dealer service center and once requiring a jump start. I am now quite concerned about wife and kids being stranded.

I bought the car in july 2019 the touring model in may the car was dead a tow company came got it started. The next day dead again this time it was towed to the dealer. I'd heard from the tow guy a class action suit about the battery.

Battery completely discharged after several days of not using vehicle, this happened on several occasions during first year of ownership. Initially we thought it was related to leaving the key in or near the vehicle, or the auto close back hatch not completely closing due to mat obstruction. After being stranded several times and almost missing a flight we purchased a battery starter.

Battery failure x 4, on 3/26/20, 4/3/20, 5/7/20 and 6/7/20now on our third battery. Had to call roadside assistance to have car jump started on 2 occasions and then towed to the dealer third time. Something is draining the battery.

In january, 2020, my 2019 subaru outback failed to start because the battery was dead. It did start with a jump but had a dead battery the next time I wanted to use it. I had the outback towed to the nearest dealer over 100 miles away.

My car sat at home for 2 days. I then drove 5 miles and parked for 2 hours in a restaurant parking lot. After 2 hours of sitting in the parking lot, the car would not start.

Battery needed to be replaced at 17,600 miles. Would not hold charge after multiple attempts to jump start. Towed to dealer and was told 'they see this sometimes..

Brand new 2019 subaru outback experiences repeated parasitic battery drain leaving my stranded while traveling. Subaru roadside assistance states that there is most likely an electrical issue with the rear hatch but subaru refuses to acknowledge the issue. I have been stranded 5 times including once in a remote part of canada.

Bought new 11/2019.battery will not stay charged...now on 3rd battery installed by dealer.today,(02/27/2020) this battery is now dead.my wife is disabled and has a 95 year old mother living 300 miles from my home that she visits on a regular basis...I do not trust this vehicle not to leave her stranded!

The contact owns a 2019 Subaru Outback. The contact stated that while driving at an undisclosed speed, the touch screen on the radio failed to properly operate. The screen was delaminated, causing unintended operation of the radio, distracting the driver.

The contact owns a 2019 Subaru Outback. The contact stated that after the vehicle was not started for approximately five days, the battery was completely drained. The battery was replaced two years previously because of the same issue.

Battery completely dead after 4 days of not driving; this is after I purchased a $210 brand new batteyr from Autozone. Looks like there is potential class action lawsuit based on the parasitic draw by the DCM unit. I need this repaired at Subaru's expense.

The car repeatedly drains the battery after being left for a short time (a day or 2). This has now happened at least four times and has destroyed multiple batteries. I have taken it to the dealer and complained multiple times.

Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.

Repeated battery drain within 48 hours use of the vehicle, to the point the battery will no longer start the car. I believe this has come to be known as a parasitic battery drain, and has been traced to the Data Communications Module in these Subarus.

Parasitic draw of the battery. (DCM) class action lawsuit.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The contact inspected the battery and determined that the battery needed to be charged. The contact stated that the battery needed to be recharged every three days due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated the failure was persistent. The contact stated that the dealer had replaced the battery with a genuine Subaru battery three months prior to the failure. However, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,879.

Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.

Battery draining fast. installed new battery last month. Car is dead and had to be towed to dealer. DCM issues. System prematurely drains battery because system is trying to connect to 3g even when car is off. There should be a recall. Not just an extended warranty that Subaru may not accept for rebuilt titled cars

Every few days of car not being used battery is being completely drained. We replaced 3 new batteries with a span of a 1 year.

The Radio has what looks like water spots under the screen, this causes the infotainment system to go crazy, no hands free and I’m afraid it won’t show the backup screen while it is like this.

Car screen is malfunctioning. Starts doing own things and can cause huge distraction to the driver. Beeping noise, blinking, calling and dialing phone numbers, raising volume. Becomes unresponsive and impossible to operate.

Screen is delaminating. Becoming unresponsive at times. Making ghost touches, phone calls, opening apps, messing with GPS. Seems unsafe when it could be going haywire and especially using GPS trying to navigate traffic.

Subaru settled a class action lawsuit regarding faulty battery and DMC component that drains the battery continuously. My dealer just replaced my battery and DCM under warranty (I'm assuming the warranty is a result of the lawsuit). However, this does not ultimately remedy the problem. The new DMC will continue to draw on the battery causing future reoccurring issues. Subaru needs to make good on this problem in a permanent way.

PARASITIC BATTERY DRAIN. I JUST BOUGHT THIS USED SUBARU OUTBACK IN JULY 2024. SINCE THEN, (WITHIN 8 MONTHS) THE CAR HAS HAD A DEAD BATTERY TWICE, IN 11/24 AND 2/25. I HAD TO HAVE THE CAR JUMPED STARTED BY AAA SERVICES. THIS IS MORE THAN AN INCONVENIENCE NOW. IT HAS BECOME A SAFETY ISSUE IF MY CAR WON'T START IN AN EMERGENCY SITUATION. I HAVE TAKEN THIS TO THE DEALER WHERE I BOUGHT IT AND THEY DIAGNOSED A 6 DAY BATTERY DRAIN TIME. SEE UPLOADED INVOICE. THIS IS A KNOWN FAULT REGARDING THE DATA COMMUNICATIONS MODULE (DCM) PREVIOUS SETTLEMENT AGREEMENTS ONLY REIMBURSED FOR COSTS OF BATTERY REPLACEMENTS, DIAGNOSIS UP UNTIL 2023. THE UNDERLYING PROBLEM IS NOT FIXED

The head unit on the vehicle has an issue where it bubbles and it’s causing the touch screen to spaz out, change sources, etc creating a terribly distracting driving experience and you are unable to turn it of. The screen flashes, the radio changes stations, it messes with the navigation rendering it useless, etc. it’s a known issue and Subaru settled a class an action lawsuit related to it for 2018 models but has not issued recalls to for any year models. They should fix the issue on all models. It has been going on for months.

I feel unsafe driving my car. My car could break down in the middle of nowhere at night, or worse. 2019 Subaru Outback **2023** October 2023 - Battery drain begins; neighbor/Darrel jump-starts repeatedly. - **First battery replacement** (Advance Auto Parts). - Driver-side window switch/trunk latch malfunctions. - Subaru of Kennesaw fails to diagnose drain; advises "electronic reset." - Trickle charger purchased as temporary fix. **2024** - **[XXX]** - **DCM replaced** at Subaru of Gwinnett (confirmed drain from DCM). - Car breaks down hours post-repair; **second battery installed**. - Case opened with Kelly of Subaru of America (no resolution). - **July 2024** - Dashcam installed (later blamed by Troncalli Subaru for drain). **2025** - **[XXX]** - Car taken to Cumming Subaru for battery drain. - **Third battery installed**; dealership blames dashcam (issue predates installation). - **[XXX]** - Denise (Customer Advocate) opens Case promises update (none received). - **[XXX]** - Barb (Executive Inquiry Specialist) promises update by Feb 21 (no follow-up). - **[XXX]** - Troncalli Subaru (Stephanie) claims car is ready but provides no diagnostic details. - No communication from Subaru executives (Thomas Doll, Jeff Walters). ————————- DCM Settlement: I believe there was class action law suit, and Subaru does not honor the extended warranty. 3+ repairs, 30+ days out of service. - **Subaru’s Negligence**: Note shifting blame and lack of follow-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Parasitic battery drain when vehicle is turned off. The DCM module in these vehicles will not shut off properly and continue to drain the battery. Subaru has firmware on the vehicle that will not fully charge the battery when driving to save fuel. The vehicle has had 6 or more instances over the past two weeks where the car was undriveable unless jumped from another vehicle or a boost device is used.

Parasitic battery draw - when left completely unattended for about 10 days, the battery is drained, leaving driver stranded and in need of a car jump. Has occurred twice on a new battery installed in late Nov.

Battery not charging. Battery from 09/2024. Unable to turn vehicle over. After charging battery, it has happened again.

The contact owns a 2019 Subaru Outback. The contact stated that the battery was power was draining abnormally. The contact stated that the vehicle had to be jumpstarted on ten occasions and the battery was replaced. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a parasitic draining. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was unknown.

Delamination of the infotainment system. It delaminated and causes screen haunting. Which while I’m driving touches random things on the screen, which include vehicle safety settings, changing them at random. Also, it changes the radio, and disables the driver from being able to control volume which further distracts driver and puts driver at risk. A car that once had car play which allowed hands free phone calls, now puts people on hold, ends call, starts calls, and changes navigation directions, at no notice. The car was seen by the dealer, and confirmed as an issue, the dealer in turn asked for 2200 dollars to repair this problem.

First battery --original to the car lasted about 3.5 yrs. Replacement lasted less than 2 yrs and was particularly weak in cold weather conditions. Third battery purchased in June 2024 and it was totally dead by Oct 2024 and was replaced. The Oct 2024 battery began to start slowly in Jan 2025 and today, Jan 12, 2025 failed to start. It was totally dead but was restarted with an emergency starter. I don't drive long distances often and most trips are short --3-5 miles almost every day. This seems to fit in with the electrical problems described for 2016-2020 Outbacks.

Ongoing for several months. Battery will have parasitic drain that is causing me to have to jump start the car frequently. There are no warning lamps or light. I have not gone to dealer as I read on the internet it is a DCM module that costs several hundreds to fix. Apparently this is a widespread issue and this should be covered by Subaru because of defective equipment. Thank you.

The battery drained within a year. Battery functioning issues

The contact owns a 2019 Subaru Outback. The contact stated that the air bag warning light was illuminated. The computer control system showed low tire pressures. While the passenger’s seat was occupied, there was an abnormal dinging sound detected. The message that the seat not activated message was displayed. The contact stated that the battery drained, and the vehicle failed to start. The starting system had drained the battery. The contact had Triple AAA check the vehicle, and the DCM made an abnormal popping sound. The ABS, radio, and CD warning lights were flashing. The transmission, GPS, and undercarriage messages were illuminated. The computer screen had burned out and was inoperable. The contact stated while driving 60-65 MPH, the vehicle abruptly stopped without driver input. The steering wheel became inoperable and was uncontrollable. The vehicle was taken to the local dealer, where it was diagnosed and determined that the DCM needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 55,000. The VIN was not available.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the control panel failed to function as intended. The contact stated that the control panel independently blinked on and off. Additionally, the contact stated that there were bubbles on the outer surface around the control panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that in March 2024, the control panel was replaced due to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,500.

The head unit is delaminating making navigation, bluetooth connection, radio inoperable. The screen flashes through different screens which is a safety hazard. I filed a claim with Subaru Care and they offered only $500 assistance on a $1600 repair for a 2019 with about 78,000 miles.

Battery drainage, I’ve had to replace my battery 3 times within 1 year time frame (10/13/23, 10/15/14 & 11/24/24). This is making my vehicle inoperable and unable to drive.

Infotainment unit failed. Battery died and was replaced with a larger capacity battery. Shortly after, the infotainment head unit became inoperable with ghosting of buttons. Then, the car would not hold a charge again and a bypass box for the digital communication center is being installed today under a recall. The ghosting/inoperable infotainment center remains non-functional and is apparently a separate issue? It randomly beeps and selects buttons, which is distracting. Unit has to be shut off to avoid this.

Battery goes dead after not using car for 4 days. Subaru said the battery that came with the car was not strong enough. There was a lawsuit, but i missed the date to buy a new battery. I bought a strong battery, but problem happed again. Based on many forum messages, there is a parasitic battery drain while car is off. Problem is tied to Starlink Fuse. Also saw a new lawsuit on the fact that Starlink is trying to connect to 3G network, which no longer exists. Subaru is not fixing this problem. Google Subaru 2019 Starlink battery, it is all over the place.

DCM battery drain and bad head unit display. The class action law suit does not cover the fix for the battery drain problem. Just a new battery. My is the battery continues to drain. I cannot afford to replace the problem DCM. I had to pull that fuse as a fix. I now do not have fro t speakers or Bluetooth. My CarPlay maps no longer tell me where I need to turn. Causing me to looks at the display more frequently. This is not good in busy areas. The other issue is with the head unit. When it gets warm and humid, the display doesn’t work. It clicks all over causing issues with CarPlay, Bluetooth and the radio. This is due to moisture getting in the display. Again causing problems and distractions. This will cause accidents if it hasn’t already. There are a lot of complaints out there for this as well as the DCM battery drain.

Head unit delaminating after Data Control Module repair in 2023. Head unit is entirely inoperable and poses a safety risk to driver by turning radio on and off, switching stations, raising and lowering volume level, and affecting the eyesight periodically. Head unit can be turned off after multiple attempts, however powers back up on its own continuing the previously mentioned issues.

Battery dies multiple times per week. I have already had the battery replaced under the Subaru Battery Settlement, but it is still dying regularly. This is absolutely a safety issue.

BATTERY failures and being stranded due to parasitic loads from DCM.

Parasitic drain cause by the CAN system, which causes the battery to randomly die, batter has been replaced, alternator and starter have been tested. When the battery has low voltage this also shuts down the cars safety features like forward Collision and cruise control. The head unit in the car is also malfunctioning, causing it randomly turn on and off while driving, button s being pressed on their own which is a huge distraction while driving. Subaru has not been willing to assist.

The infotainment system on my 2019 Subaru Outback has failed. The problem arose suddenly. The system is randomly cycling through radio stations, the touch screen has stopped responding to being touched, the gps apps stopped working properly and across the board the unit no longer works. The touchscreen also appears to have bubbling under the surface of the screen, which may be contributing to the problem. This failure has deprived me of access to important apps -- gps, vehicle maintenance records, bluetooth phone calls. The constant beeping and cycling is an unwanted distraction. For now, the rear back up camera still seems to be working, but if I'm forced to turn off the touch screen, it obviously won't be of any help. I am bringing the car to the dealership tomorrow.

We had dealt with a parasitic battery drain issue related to the DCM, which was improperly addressed by Johnson Subaru of Cary. The dealership bypassed the problem, which was not what we requested or expected. While they have stated they will replace the DCM once parts become available, this is unacceptable, given that we paid for this part with the initial purchase. If they follow through with the replacement, that would resolve one issue, but their initial response seemed like an attempt to avoid responsibility. After the DCM was replaced, a new issue arose: the radio head unit became inoperable, experiencing severe malfunctions. The seems like it could also be related to the replacement of the DCM bypass. The head unit changes radio stations and screens on its own, making it inoperable to control or even shut off. This is clearly a safety concern, particularly since the delamination and malfunctioning unit registers random touches, which could cause changes to any of the settings. The head unit serves as the primary control interface, and this unpredictability is highly distracting—especially with a [XXX] using the vehicle. Subaru of America has offered $1,000 towards the replacement, but this is insufficient, considering the widespread nature of this issue across many models. The quote from the dealer is 1415.00 and the 1000.00 will not cover the cost. This problem should be addressed through a recall, as safety is a major concern. Additionally, we incurred unrecovered battery costs from the DCM issue and had to purchase a jump-start kit after being stranded multiple times. Subaru's delay in addressing these issues with a recall is troubling, and their offer of $1,000 suggests they acknowledge responsibility, but this issue requires a formal recall rather than piecemeal compensation. The head unit failure has been diagnosed as the specific issue with my 2019 Subaru Outback and must be added to the recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Battery drains where car will not start. Apparently connected with Subaru Starlink system and Apparently has been a continual problem with Subaru without recall action. People could be stranded without any assistance available. Real safety issue to families. Experience a non-Start situation 4 times within the past month.

The infotainment / touch screen system in my vehicle is malfunctioning and causing a safety issue. Due to bubbles on the screen I can not effectively use the back up camera. Additionally, the system will randomly make noises, make phone calls and change settings without warning. When this happens it creates a substantial distraction the the driver and causes me to have to pick up my phone to disconnect and address the concerns. I also need to turn the system on and off repeatedly. In the current state, I’m unable to use any navigation features as well.

The StarLink touchscreen (which controls radio, etc. and includes vehicle systems monitoring) delaminates and then the system goes crazy If iPhone is plugged in, system starts randomly calling people, all the icons flash on and off as if being pushed, it pulls up random maps, and brings up vehicle maintenance information. All the weird flashing is very distracting and dangerous. I know Subaru was sued on this issue for 2015-2018 models but the 2019s still have the same problem and Subaru won't recall or fix.

Issue with bubbles forming on information/tech screen which then causes it to flick to different screens, and radio stations.

The radio/navigation screen is beginning to delaminate. I noticed the bubbles a day or so prior. While driving the whole system begins to change stations/apps and will not allow you to even turn off the system with the button. Caused extreme distraction. System is now stuck in this mode.

Horn beeps 2 to 4 times randomly when the car is being started or driven. This has been identified by the manufacturer as a defect and a service bulletin has been issued. It should be a recall as a safety issue as it happens randomly, many times, and in any conditions.

Infotainment system is not working correctly. Delamination causes the system to malfunction causing a distraction. I took it to a Subaru dealer and was told what the problem was but if I wanted to have it assessed it would cost more than $100 and a replacement would be over $1300. I was also informed that if Subaru was to replace it, it would be with the same system. I was told by the technician there is a class action suit lodged against Subaru for other years for this issue, but not for 2019. There were no warning messages.

The infotainment display on our 2019 Subaru Outback for the past 10 months has been inoperable and poses a distraction to the driver. One time this display distraction caused a near miss incident. Moisture under the display causes the screen to randomly touch buttons and beep continuously as they are being touched. The bubbles below the screen became apparent roughly 2-3 months before the screen became inoperable. The vehicle was brought into the dealership and the parts department claimed the part would be in within a month or so every time we contacted them. It is now 10 months later and the part still has not been replaced. Subaru is aware of this issue yet they have sent no notice or recall advisory to any of its customer about this issue. We have contacted Subaru of America countless times and after three call attempts and multiple emails, we received a call saying the part is shipped but were not given any tracking information. We have been told false information by multiple Subaru representatives and have had extreme difficulty getting help with this matter. There were no warning lights indicating this issue had occurred and no way to correct it other than replacing the display.

Navigation console formed a multiple bubbles underneath the display randomly calling people, going into different function screens, radio changing to different stations randomly.

The Starlink Infotainment head unit on our 2019 Subaru Outback is faulty. Last fall (2023) the infotainment screen began delaminating from the inside and large spots started showing up making it difficult to see what images were on the screen. Next the radio and hands free phone features began malfunctioning and switching channels constantly becoming a serious distraction while driving and a safety issue. The screen has continued to delaminate to the point where it is almost impossible to see what's behind the vehicle when using the the backup camera, also making for a very dangerous situation. The radio and Apple Car Play are useless because of the constant changing of stations and connection due to the faulty infotainment system. We have not brought this problem to the local Subaru dealership's attention as we don't really trust them. In the past they have tried to have us do repairs to the suspension that we got a second opinion on and found that the repairs were not necessary. We have also had issues with the 12V battery and had to replace the battery with a very strong battery to overcome DCM drainage issue. We just received a letter from Subaru of America that they are extending the DCM warranty and we may be eligible for a temporary bypass box fix until enough DCM modules are available in September 2025. My main concern is the faulty infotainment system and how distracting and unsafe it makes operating our Outback. I understand a number of Subaru owners have this same issue but have not gotten any satisfaction from Subaru in correcting it. If there isn't a recall on this safety issue soon, we will most likely have to trade this car. It's just too much of a liability. Very disappointed Subaru owner...

While driving, paired radio randomly begins dialing phone numbers. Controls randomly do not work or activate wrong control. Significant distraction to driving when trying to halt random uninitiated calls or radio arbitrarily activates and the controls do not function properly.

What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk? The head unit for my 2019 Subaru Outback has failed due to manufacturer error. The issue is screen delamination which renders the screen unusable and causes major distractions while driving due to "ghost touches" on the screen. This causes a loud beeping noise which coincides with the screen sporadically jumping. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Subaru of America refuses to assist. Shockingly, even if I was willing to pay out of my own pocket, there is a multi month/year wait list, leaving me without critical safety functions (back up cameras, etc) for an unknown amount of time.

The radio and head unit is glitching and automatically doing crazy things. The lighting is also affected on the head unit. The radio volume will turn up loud for no reason. It is intermittent. The dealership says it’s bubbling and head would have to be replaced..but back ordered parts and 3,000 dollars. I’ve googled and this is a well known issue with 2019 Subarus, but it’s a safety issue if you are driving and volume/screen is not controlled.

The head unit in my vehicle is malfunctioning and causing a safety issue. The unit will flash on and off and change displays with distracting noises with no apparent cause. It has also caused my phone to call random contacts without warning which is causes a safety issue as I need to pull over and disconnect my phone from wi-fi to address the issue. I am unable to use my maps feature because of this issue as well. Finally, I am unable to safely back up using my camera as the screen has bubbled / discolored causing me to not be able to safely view the traffic or obstacles behind my car.

The infotainment system in my 2019 Subaru Outback glitched/ stops working randomly. I have a video of the touchscreen glitching and making selections betweens apps by itself. Also, I've started having random alerts pop up on the dash, such as: " obstacle ahead" when there is not an obstacle ahead or "roads may be icy" when it is 60 degrees outside. I reported it to Subaru, which they advised me to take it to Crown Subaru to have them take a look at it and they can submit a claim. I took it to the Crown Subaru & when I told them the problem, the lady that helped me stated, " yeah, this is common, I know exactly what your talking about." She then called another employee and told him she needed a quote for a infotainment center that was delaminating and was making selections on it's own. A week later I received a call from Subaru stating they would pay $500 of the bill as a one time goodwill gesture. The quote from Crown Subaru was for $900.

The battery has a substantial drain on it when the car is not in use. The car is not reliable to get from one place to another, especially if it sits for 24+ hours. The danger comes in that we may be left stranded in a remote area where no cell service is available. We often go to remote areas to camp. The vehicle and battery have been inspected by the dealership and they recommended a larger battery due to a settlement in a class action lawsuit. However, this does not fix the battery drain. Another class action suit is in the process to address this situation. No symptoms or warnings for when the battery dies. Everything operates just fine until it does not. Absolutely unpredictable.

Having dead battery issues due to DCM drain when vehicle parked in garage. I replaced 2 batteries since November 2023 and last dead battery issue March 2024. Took it to dealer Brilliance Subaru and they said they found no problem. Went to another mechanic and they said draining 150 or more milliamps from DCM fuse #9 when they take out milliamps returned to normal draw i think 20 or less but then i lose front speakers and bluetooth or more stuff. So thats not the fix.

Touchscreen has delaminated and bubbled, and it begins to operate on its own, and is unresponsive to correction. This affects the Settings, Navigation, and Infotainment systems. At worst, it causes Navigation and Maps to be inoperative at critical times. At best, it is distracting to the driver while trying to get it responsive, back in control. Dealership wants $3K TO REPLACE ENTIRE SCREEN SYSTEM, which is excessive for a new vehicle.

Starlink system not have service. SOS button doesn't work. My safety and life after an accident may be at risk because the SOS system will not call for help

3rd battery in 2019 Outback. Park car and next day battery is dead. And fully dead. Does not even want to take a charge at times…. 39000 on vehicle. Dealer could not find anything. Coincidently the passenger front window quits working also. There is no warning to this just next day vehicle will not start. All work is done at the Mandan nd Subaru dealership.

I am writing to bring to your attention a concerning matter regarding a 2019 Subaru Outback. This vehicle has a known factory defect that results in excessive electrical draw from one of the factory-installed systems (DCM), leading to drained car batteries. This issue poses a significant risk, especially in situations where the vehicle may fail in dangerous environments. Subaru has previously issued a recall for the same issue on earlier model years, indicating awareness of the problem. However, they have failed to extend this recall to the 2019 model, despite it being part of the same manufacturing series. This inconsistency in addressing the issue is deeply concerning and potentially puts consumers at risk. Given the potential safety implications and the manufacturer's failure to take adequate action, I urge your office to investigate this matter thoroughly. Thank you for your attention to this matter, and I look forward to your prompt action in resolving this issue and ensuring the safety of consumers.

My battery continually dies leaving me stranded. I have to carry a jumper box to be sure I can start my car and safely get home . From doing research, Subaru is aware of this problem from the tech bulletins they have posted . They should replace the DCM for their customers and update the program as well.

Delamination on radio screen causing head unit to go crazy on its own. Identical issues reported in 2017/2018 models resulting in class suit vs Subaru… at this time Subaru dealership advised Subaru is not addressing the known defective head unit issue and quoting $2000 for replacement which is ridiculous for a 4-5 year old car. Assistance needed to have Subaru issue a recall and take ownership for its defective product.

The head unit is malfunctioning due to bubbles behind the screen, causing various systems to act up. When a phone is plugged in for guidance it will randomly change the settings and guidance goes away. It will automatically call people. Radio stations and music turn on and off, and change by themselves. All of these are distractions while driving, and negate the safety features of the in dash guidance and hands free phone features. This is a continuous problem.

The battery keeps draining/dying and I need to constantly jump start the car. I’ve replaced the battery and it keeps happening.

The DCM component failed and is available for inspection by the dealer. When a manufacture has knowledge of a component that has a record of failure but ignores the need for replacement; it becomes a safety concern. Any problem when neglected is a potential safety issue. The dealer has confirmed the DCM is responsible for causing the engine battery to fail. No warning. No mention in vehicles regular maintenance schedule. The dealer reports SOA advised the service department to stock DCM's.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the entertainment system randomly restarted without warning, froze, and then became unresponsive. The system was uncontrollable and was transitioning from one program to another independently.

DCM is a parasitic drain on the battery according to the dealership. Replaced battery twice. The "fix" online is to pull the fuse but starlink and hands free won't work without it.

My 2019 Subaru outback has a defective screen. The screen has begun to delaminate from the inside and causes the screen to jump around and not be able to stay on one screen. The power button also seems to not be working and is cause the radio to turn on and off.

Repeated dead battery. Have replaced battery to no avail.

The radio receiver is defective as it experiences ghost touches and changes screens by itself while driving. This causes it to change settings, remove paired devices, open apps, change the radio stations, and several other things. As one could imagine, this is a major distraction while driving.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start on several occasions due to the battery failing to retain the charge. The vehicle had to be jumpstarted.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. The contact charged the battery for six hours and then was able to start the vehicle.

Battery dies on a consistent basis and appears to be a trickle drain on the battery. After reading numerous online forums this appears to be a consistent issue that has not been addressed by Subaru of America. It appears the drain is caused by the DCM fuse being faulty.

I had a sudden dead battery in January 2023. My mechanic replaced it, and told me that Subaru had a service bulletin about a parasitic drain issue.

I have a 2019 Subaru Outback. I bought it used in June 2023 and all warranties have expired. My battery has been drained multiple times.

Defective Infotainment System. There is a known issue with the touchscreen Starlink system that can experience the dynamic or phantom input, I.e. a “ghost touch” that causes the system to change sources, shut off, reboot, or work intermittently or not at all.

The contact owns a 2019 Subaru Outback. The contact stated while attempting to start the vehicle, it was discovered that the battery power was drained. The battery was recharged; however, later the failure reoccurred.

The car has had 4 batteries in four years. There is a voltage drain to the "cam" computer module, as it fails to go into full sleep mode. I was not aware of this issue thinking they wer bad batteries.

I previously reported the deteriorating state of my head unit (which controls all features relating to the screen in my vehicle--including the backup camera).

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the vehicle failed to start-up. Several unknown warning lights were illuminated.

My battery died and I replaced it. Suddenly my radio/screen system started to malfunction. It no longer works at all other than interrupting phone calls by switching from car to phone speaker.

Diagnosis from Dealer - DCM is causing a draw on battery during sleep mode will need new DCM to be replaced to stop draw on battery. Battery is drained after a couple days of not driving the car. Battery was replace in May 2023.

On July 28th, my touch screen (head unit) in my Subaru Outback suddenly delaminated overnight. From that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so.

Radio Headunit -- Freezes and has ghost inputs. Makes the unit unusable- no backup camera. Flashes and beeps constantly. You can not mute it or stop it. It seems to also cause the "Eyesight" to not behave normally

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was stationary, the check battery warning light illuminated. After calling roadside assistance, the technician was unable to jump-start the vehicle.

The screen gets has bubbles form behind it from condensation and causes it to flash and click buttons on its own. It will interrupt maps while navigating, is very distracting, and dangerous to have this radio equipped when it is a known issue. I have almost crashed because of this.

Car has 28k miles, has required 4-5 battery replacements. Cause is parasitic power drain. Subaru dealer can not diagnose and/or fix the problem.

Battery drain issue. The battery was replaced by dealer twice, and it drains down after about one month to two months. The car won't start and I need to call roadside service for a jump start several times a week.

The infotainment system suddenly started playing random songs, started switching from maps to music, going through stations on the radio etc..escalated to not accepting any touch commands and totally took over doing its own thing like making random phone calls, etc which I could not stop because it won’t accept touch commands. My husband thought I was in an accident because it kept calling him as I was driving on the highway and I couldn’t stop it from calling him and I also couldn’t answer it. Very dangerous as it gets loud at various times and suddenly will make a beep beep beep sound like it would if you were scrolling through stations. The service manager said this is a known issue in these cars and said it’s coming from behind the screen. He said we can try to turn it off by pushing the volume and station buttons at the same time but this only works for a few minutes then turns back on. He said the fix is like $2200 and everything is on back order so we are looking at months. His advice was to go to Best Buy and get a new radio. This is a $39,000 car with 32000 miles on it…but we followed his suggestion anyway and went to Best Buy and they said no way can they can do it because of the amplifier in the car. They said a new radio would not connect to the amplifier and Harman Kardon speakers and said it would be about $6000 to replace all of that.

Two batteries in my Subaru suddenly started draining completely within a few days of each other. One day my husband was on a busy street and the dashboard began flashing, the lights, dImmed, and the car started making an unusual beeping sound. Our mechanic called Subaru and was told that it could be a problem with a VCM fuse.

Battery failed to start vehicle. Jumped with another battery, checked that the charging system was operating. The next morning it would not start.

There is a parasitic battery drain happening from somewhere in my Subaru Outback. I purchased a battery approximately 6 months ago because my previous one died. Today this one died.

Battery drain. The vehicle battery will be dead after 2 days. I've needed charges over 15 times in 6 months.

Power Rear lift gate does not work on a consistent basis. It will work normally for several days, then without warning, not work. Will not work with remote or interior opening mechanism.

I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery).

Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023.

My car which is a 2019 Subaru ourback started having main computer display showing bubbles which then started randomly activating a touch and activating different menus of the car July of 2022.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the battery drained. The contact replaced the battery; however, the failure recurred.

Battery drain, if you don't drive the car everyday, car will not start due to electrical parasite. My wife works overnight at a hospital and found car's battery dead after working late shifts. Frequent needs a jump after shift.

Trunk popped open and will not close. Power rear gate latch control needed to be replaced. Couldn’t fully open or close trunk while driving or even after stopped

Screen of Harman Kardon stereo developed bubbling that at first only impaired visibility of the display. Visibility of the backup camera video became reduced as the bubbling progressed. Soon the unit began experiencing electrical issues like not responding when the screen was pressed or acting like it had been pressed when it had not.

I own a 2019 Subaru Outback Touring. This is the second Subaru Outback I have owned. In Aug of 2022, my windshield cracked out of nowhere.

Today is Monday February 20th 2023, The car (2019 Subaru ) will not start if it's not driven daily or if a door is left open for longer than 20 minutes (I.e. cleaning, loading/unloading) because the electrical system is faulty and draws too much on the battery when the car is off. We already replaced the battery and the issue continues.

Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. My Subaru Outback (2019) battery has died four times in one year. This occurred more recently in December and the dealership replaced the battery and updated the software, saying it would fix the problem.

Ever since this car was new it has always dragged while starting. Like the battery was weak but, its my first subaru so figured it was the style of starter. After a couple years the battery got weaker and weaker until it died.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned.

Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain

Bought car end of August off lease with 40K on it from local Subaru dealer. Dealer made point of telling me car had new tires and battery which was appreciated. Have added 900 miles since then mostly local.

Problem started Aug 4, 2022. I went to start the car & the battery was dead. Jumped it, ran errands.

The car's battery is draining fast and the car's electric system stopped working after I replaced the battery three times. The car is currently inoperable.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start. The key fobs were inoperable.

The audio unit is malfunctioning, it constantly makes distracting intermittent tone sounds, continuously flashes and changes between AM, FM, Sirius and Bluetooth modes, makes random autonomous phone calls, touchscreen doesn't respond to touch, sound will randomly spike at high volumes. All of this makes it extremely distracting to safely drive the car. This has been happening since last June 2022.

Battery dead. Got jumped. A week later has now happened again.

I bought the vehicle in April 2019, the battery had to be replaced in February 2021. In September 2022 I starting having the same battery issues where it was constantly dying. I took it in to Subaru and they said the ECM was draining the battery and needed to be replaced which would be $1,000.

The contact owns a 2019 Subaru Outback. The contact stated that the display and back-up camera were inoperable. Additionally, the radio was operating intermittently.

Battery randomly dies. Replaced OEM battery with aftermarket and issue still occurs.

Battery has failed twice, original battery was replaced, then the 1st replaced battery has died. A new battery and the software update needed asap.

Batter died twice and vehicle has fewer than 25K miles. Jumped and worked for a few days then died again. Had to have battery replaced.

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. The contact stated that she was able to open the front driver’s side door with the key manually.

Battery goes dead without notice. First time took care to dealer of purchase, Stamford Subaru and battery was replaced. Battery went dead on 9/16/22.

The infotainment system when a phone is hooked up to it via a USB cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. this does not give you the safety of being able to back up without the rear camera. I have taken my car in to Subaru four time and they have replaced the infotainment system three times in total.

Battery issues Numerous times having to jump the car. Battery drained. Purchased Auto new in May 2019 Had to replace battery in November 2021 Two years six months.

Over the last month or two the battery has been going dead over night, and sometimes almost immediately after parking it.

The battery continues to drain by itself, even with no usage. I have already replaced the battery once and the issue continues. Seems like there is an electrical problem.

The car is a 2019 Subaru Outback, purchased certified pre-owned in the summer of 2020 from North Park Subaru, San Pedro Ave., San Antonio TX.On 17 July 2022, the vehicle began shuddering, rolling backwards, and the transmission would not go into any gear position after starting it. The only way to keep the car from continuing to roll backwards was to remove the key from the ignition.

At about 35,000 miles the car would not start. Had the battery checked and was told it was fine. Subaru garage could not find a parasitic drain.

Two dead batteries in 5 days. Dealer is looking at it this week.

Battery keeps dying. Replaced the battery and it’s already dead again.

Starlink Infotainment System has malfunctioned. I took the car to Bert Smith Subaru in St. Petersburg, FL and the assessment notes the screen has started to delaminate rendering the touchscreen and system inoperable.

The car battery was completely dead (no warning light or anything) after ~3 years and 45k miles. When we replaced it, the new battery died within 2 days and less than 150 miles. The mechanic who replaced our battery said that the new one was also completely dead.

The contact owns a 2019 Subaru Outback. The contact stated that the battery was drained. The battery warning light was illuminated.

There have been numerous problems associated with battery drain and improper function of the vehicle's automatic lift gate. Starting with the first dead battery situation on 12/25/21, there have been a total of 6 dead battery situations with this relatively new, certified pre-owned vehicle.

Battery drained by approx 50 % in a 12 hour period preventing car from starting. No lights, radio or other electrical feature could be activated. This is the 3rd occurrence of this feature since I purchased the vehicle on 9-28-2020.

Rear tailgate fails to open consistently making it impossible to enter or exit the vehicle from the rear, through the rear tail gate door (the 5th door). Nine times we have brought vehicle back to authorized Subaru dealerships over the last two years of ownership in Hanover Ma-Planet Subaru; San Francisco -Serramonte Subaru and lastly in San Diego- Kearny Mesa.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start-up intermittently. The contact stated that the failure had recurred three times however, she was able to restart the vehicle by jumpstarting the vehicle.

The battery died for no apparent reason. I have since discovered that there are/has been class action lawsuits against Subaru for this very reason. This has the potential for putting family members at risk by stranding them.

The battery has gone dead 4 (four) times. The dealer checked it twice and said nothing was wrong with it. We have had to replace the battery ($178.07) but it also went dead.

Battery keeps dying, replaced once already battery keeps draining, Simmons Rockwell Subaru of Elmira NY stated that the battery on the subaru won't last a week if the car isn't driven.

My 2019 Subaru Outback has electrical battery and key fob issues. Generally I drive this vehicle daily and the car battery is alright. We go to visit our children and I park in a airport parking lot for about a week and when we return the battery is either dead or indicates needs charge.

I purchased this car in 2019 and I have brought into into the dealership because it keeps dying and I have to jump it. It will die several times a day and this has been a consistent problem since I purchased the car. I have made the dealership aware and they have inspected the car 4 times and I am always told that there is no issue that they can find with the car.

The battery dies often. Liftgate opens spontaneously. Dealer replaced battery, issue persists.

The battery keeps draining, leaving us without a vehicle. After numerous jump starts, the dealership replaced the first battery. Within a few months, the new battery has the same issues.

The contact owns a 2019 Subaru Outback. The contact stated that on multiple occasions, the battery was inadvertently drained, and the vehicle would not start. After recharging the battery, the vehicle was taken to an independent mechanic who indicated that the battery was not faulty.

I am leasing a 2019 Subaru Out back which has a battery drain issue. The most recent incident occurred on Jan. 21st 2022 when the battery failed after having been at the dealers for the 2 days prior to fix this problem.

We left our Outback at the airport and went on a 4 day vacation. When we came back on December 5,2021 the car would not start and the battery was in a deep failure. The battery had approximately 32,000 miles on it and was the original battery.

2019 Subaru Outback purchased 7/10/19 during that fall and following winter had the battery die multiple times. We keep it in a garage where it does not freeze in the winter. Had to jump it to start each time.

Parasitic Battery Drain left battery dead and unable to start vehicle. This was caused by a defective DCM (Data Communication Module). This problem first surfaced within weeks of new car purchase and took about 6-months and several visits to dealer to remedy.

The battery will drain in under a week if the car is not driven. Subaru dealer gave me 3 batteries in 6 months. The battery tests fine, but discharges if the car sits for a week.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the horn inadvertently actuated without warning. The contact also stated while starting the vehicle, the horn would sound intermittent.

Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles.

The battery has drained six times since April 15, 2021. Available for inspection upon request. Risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for ANY reason; potential for stranding in unsafe areas.

The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred.

My 2019 Outback has had 2 incidents where the battery was dead without an explanation. There are 24000 miles on it. The most recent incident occurred less than a week after the dealer serviced the vehicle.

Had to charge battery 3 times in order to start the vehicle. Took to dealer and they put in a new battery at no charge. Concerned the battery will need to be replaced in the future.

Bought with 11,258 mi. Battery already replaced, receipt in glove compartment. Hard to start, keeping on battery charger now when parked in garage.

Battery will not hold a charge even after replaced 3 times by the factory

Car was purchased 2/25/19. At 6,824 miles (10/28/19), our car began to no turn on. After a 3-4 times of jumping it, the battery stopped responding to the jump.

The battery in our brand new 2019 SUBARU OUTBACK kept on being drained after moderate usage. Twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere.

Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty.

System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles.

Continued drain on the battery when the vehicle is shut off. Battery dead and had to be replaced. Vehicle was approximately 1.5 years old.

Apx apr 25, 2021 noticed cracked windshield in am when starting car for work. Crack was in middle of windshield. Car parked in driveway overnight.

Battery drain. Purchased 2019 subaru outback in november 2018. In october 2020 (23 months) it failed to start after staying overnight at rest stop in middle of long drive.

The electric passenger side window was going up and down on its own while I was driving....thinking something was stuck in there,, I pulled over to check and there was nothing blocking it but I finally got it shut.. Then, later in the week, after having the rear gate open for about 15 mins. Loading it, the car was dead.

Outback was purchased in june of 1919. In mid january of 2020 I had to have it jump started twice. Took it to dealer.

Car battery often dies - especially if I open the door even for 5 minutes. It often won't start and the rear gate often does not open or close. It has even opened on its own.

Tl* the contact owns a 2019 subaru outback. The contact stated that the vehicle intermittently failed to start-up without warning. The contact also stated that while driving at various speeds, several unknown warning lights would appear on the instrument panel with the eyesight technology feature failing to operate as needed.

Continuing problems with the battery being dead (five). The car has been in the shop twice and had the battery replaced both times. The service appointments occurred nov.

Tl* the contact owns a 2019 subaru outback. The contact stated the battery was drained and the vehicle failed to start. The vehicle was taken to bill rapp subaru (3446 burnet ave, syracuse, ny 13206, (315) 437-2501) where the mechanic was unable to determine the cause of the failure.

Frequent problems with car starting due to run down battery. We have had battery related service calls from aaa on 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, and 2/10/21. Today (2/19/21) the car only started on the third attempt after pumping the gas a bit.

We purchased the car in july 2019. By may 2020 we had to replace the battery. By the end of january 2021 we had to replace the battery again.

The car frequently does not start when following conditions occur: 1) few days of non-use, 2) after several short drives, and, 3) hatch is kept open for 2-3 hours. The issue was first noticed 8 months after the start of the lease. Since then, it has occurred more frequently.

We purchased our 2019 subaru outback brand new. We didn't have any problems until 1.5 years into the purchase. We have approx 8,800 miles on it and now every time we go to drive it, the battery is dead.

Vehicle has been dead on 4+ occasions. Stationary, in garage. Vehicle is driven as little as once per week at times but the battery or electric draw has caused the car to fail in as little as a couple days or even trunk being open for 15-20min.

We have had several battery issues. Now something is causing the key fob to stop working, dome lights won't turn on and tire pressure sensors don't work. It's been fixed once by subaru and broke again within a week.

Tailgate has opened, on its own, on 4 separate occasions. In 2 instances it had remained open and unnoticed long enough to kill the battery and required tow service to charge it. I first reported this to my subaru dealer in spring 2020.

My 2019 outback (bought in sept 2019) has been experiencing dead battery issues. I have had to jump start it twice in the last few months. I am only driving primarily one time per week due to covid, but I don't feel that I should have these issues with a new car/batttery.

Since we purchased the car 6 months ago we would find the doors unlocked and occasionally the trunk gate ajar. The gate was found ajar this morning, and had apparently been so all night, and the battery is now dead. This seems like a serious malfunction of the electrical system in the car.

The vehicle has less than 12000 miles on it. Battery keeps dying. We carry a jumper cable and a battery charger all the time.

Vehicle will not start on numerous occasions. We replaced the battery, but problem continues. Several attempts to get problem corrected by dealership service department have failed.

Since purchasing used, june 2020, the electrical system drained the battery dead. Battery was replaced the first time but it has occurred a second time since.

Subaru outback 2019 is under warranty - purchased 4-6-2019 12/3/2020 car which is in the garage would not start. Battery was dead/drained,indicator light was on. Went back out and tried it again and just clicks would not start.

After 1.5 year ownership of new 2019 subaru outback, now has 17,000 miles, battery died. Car started fine in the morning, drove to restaurant for breakfast, came out after eating, car didn't start. Called subaru for jump start.

Tl* the contact owns a 2019 subaru outback. The contact stated that while driving 75 MPH, the headlights failed to illuminate. The instrument panel also became inoperable.

Tl* the contact owns a 2019 subaru outback. The contact stated that while the vehicle was parked in the driveway, the battery drained, causing the electrical system to become inoperable. The contact stated that the failure recurred eight times.

Dead battery problem. Having the battery go dead in a parking lot, had to have it jump started to get home.had the battery replaced after a few more cases of slow starting, battery was replace by dealer. Had to jump start the new battery in garage two more time in the part week.

The battery died without warning on september 17. The car was jumped and brought to dealer. Dealer said tested battery and found to be 477 cca.

Second time battery was drained. Alternator is ok. It is driven every week including highway miles.

Tl* the contact owns a 2019 subaru outback. The contact stated that the battery was replaced five times since the vehicle was purchased in november 2019. The vehicle failed to start when parked for an extended period.

The battery continually dies on this vehicle. The first time it was just a few weeks after we purchased it, brand new. We've owned the car for about a year (and it only has around 6,000 miles) and the battery has died 4 to 5 times.

The vehicle will not start it was parked overnight in my garage and was not driven for past 48 hours. 2nd tme this has happened. Dealership says could not detect any problem first time I brought it in to them.

I I have a 2019 subaru outback limited with approximately 16,700 miles on it. Purchased in 11/2018. When I go and lower the passenger window, putting it back up on the one touch auto function it will go to the top and then back down halfway.

Car battery died approximately 7 months after receipt of the vehicle. No cause or drain was identified. Car battery was replaced.

With 8400 miles and 13 months old battery had to be replaced. 6 days later the car battery was dead and needed jump start. Took it to dealer next day and they could find no problem or reason why this happened.

The electrical system drains the battery causing the vehicle not to start. Has happened repeatedly, even after battery was replaced by dealer.

We started having battery issues in april 2020. I use the outback for work monday through friday, and I began to notice a weak battery after the weekend. I let it sit for three days, and when I tried to start it, it was dead.

Battery has died at least 6 times since april 2019. Took to dealer twice and they said "cargo light was left on and drained the battery", another time "rear cargo door probably was ajar", they also said "perhaps it is not being driven enough" and "when the car is turned off the system is always looking for wifi signal so that might drain the battery too".

The car battery drains and dies for an unknown reason while just parked in the driveway for a few days. When the battery dies the liftgate gets stuck and/or the radio/navigation screen freezes (at the starlink logo). I have been using the car for short trips but have been using it more than the other vehicles in our household but the battery of the outback still dies.

Within one year of owning my brand new 2019 subaru outback I have had to jumpstart it several times. After taking it to the dealer they are telling me there is problems with these batteries that they have a bad cell in them.

Car will not restart after being turned off. Happens randomly. After the car sits for a while (hour or more) the car restarts normally.

Tl* the contact owns a 2019 subaru outback. The contact stated that on the multiple occasions the vehicle failed to start. The vehicle was jump started and operated as intended.

My car would not start (today, o5/14/2020), I had to call road assist, and person who jump started my car told me that there is a problem with this particular model, subaru outback 2019, for example today he had to jump start 3 cars exactly like mine (subaru outback 2019).

My vehicle has under 3000 miles and has had a frequent problem with the battery dying. The battery has already been replaced twice; once with an interstate battery from costco and once with an odyssey battery from batterymart.com. I continue to have problems witht he battery dying.

A vehicle slow starting. Wound not start at times. Battery failed testing.

Window slow/stop going up on driver side door, audio system was having loud popping noise, system that is supposed to tell you when how close you are to another car/automatically break- turns off on own/says no sight camera.

Recently purchased 2019 subaru from a similar 2017. Cruise control speed settings have changed which now require you to take your eyes off the road to watch for speed settings to change. On the 2017 and all other vehicles I have owned, to increase your speed setting by one MPH, you push once and release.

Repeatedly DEAD BATTERY. Experiencing premature parasitic battery drain in Outback, I had to jump the car every morning.

Faulty dcm causing parasitic drain on battery causing dead battery every two days. New battery did not solve problem.

Starling system that also controls the hands free voice control for phone and navigation has a data control module that is trying to connect to an out dated relay or 3g phone tower. Because the system cannot connect the car continues to loop itself in its programming to keep trying. The continuous retrying eventually drains the battery causing the car to not start.

Battery failure! Something is draining the battery constantly causing it to fail and the vehicle will not start without a jump. We have owned the vehicle since it was new and have been dealing with the battery failing ever since.

Battery has been dead,if sitting acouple of days of not driving,charge it up and in acouple of days it's is dead again,seem the data communication module(DCM) IS what is drawing the Battery dead

My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.

Battery started draining while parked when the car was about 3 years 8 months old. I got a new higher capacity battery and it also drained several times.

I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM.

Battery drain after sitting for 2 weeks. New battery. Dead again.

Battery keeps draining. Was reading about a known issue with DCM

The screen has bubbles form behind it from condensation and causes it to phantom press buttons. It will interrupt any activity you do it's is very distracting and dangerousfor equipped to fail when it is a known issue.

8/15/23 stopped at light. Car ceased to drive. Put in Neutral, then Drive, car lurched forward & drove.

Dcm / starlinks unit has a parasitic drain on battery that requires battery change every year. Car doesn't start unexpectedly. Not great for an outdoorsy car where we'd be more likely to be outside of cell signal.

At roughly 57k miles, the infotainment system in my Subaru outback started flashing rapidly, thinking something was touching the top right corner of the screen. It changes the radio stations interrupts phone calls by transferring them off of the Bluetooth system, affects the navigation system by stopping the map, and eventually locks itself up and because unusable.

The head unit of the vehicle is experiencing delamination which is causing "phantom inputs" where the screen registers touches on without any user input. This causes constant audio sound effects to be played which causes driver distraction. The only way to resolve this is to turn off the head unit completely.

Battery goes dead after vehicle not driven for a few days.

Dcm failure at 65K

Since Oct-Nov ‘22 I’ve had 3 batteries drained; the latest June 10 ‘23. Last replacement was a new battery and a new communication unit; drained battery still occurring - chronic problem. No long term solution

Bought a new car battery and a battery charger because the car is often dead.

I was out of the country for 4 weeks. While week 2, my daughter tried to start outback but the battery was dead. I have 2019 Subaru Outback, total mileage now is 16,400.

With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. Sheehy Subaru of Springfield performed system update, but no change. The entire component was ordered but is now on back order.

The battery dies after 3 days of parking inside my garage. The battery passed a test. This is the third time the issue has taken place.

I would have experienced the same battery issues for the last 14 months. 12 months ago I purchased a back up charged starting battery that I use on a monthly basis.

Navigation screen is delaminating and bubbling under the touch screen. It would cause navigation touch screen to detect phantom inputs and cause radio/telephone to do random actions (ie. calling random people, cycle radio stations, map zoom in) that is very distracting to driver.

vehicle battery continues to fail due to unusual electrical activity, requires a jump to start.

The touch screen has bubbles on it and a mind of its own. I can not use my phone, maps let alone the radio. The vehicle has only 11k miles on it.

New battery will not hold a charge. Electrical system drains battery when vehicle is turned off.

Battery is failing more than 10 times during the course of the last 9 months.I bought the car brand new in 10/2021 It is a common issues on the same year. The battery will die if not driven everyday. Brand new battery with the same issues.

Electrical system issue causing premature battery drain/failure.

Battery died quickly.

Attempted to start vehicle, discovered battery was drained.

Unknown battery and blind spot issues

Infotainment system screen is bubbling causing input to the user interface with no driver action. I consider this a safety issue due to the fact I can not turn the system off or deactivate it. The car starts playing music, making phone calls, changing navigation settings ect...

Battery dies every couple months despite nothing being on without vehicle on.

“Condensation like” artifacts have appeared on the substrate of the LCD control screen similar to the recall issued for the 2018 model year. This affects vital control for most any vehicle setting and navigation. Also the system behaves erratically while in motion.

The automatic liftgate fails to latch and requires extra steps that most car owner would not know to temporarily resolve the issue. My situation has been difficult to replicate. The liftgate will open but not close.

The entire electrical system stopped working while parked in garage probably because the battery completely drained. Since the car was parked, there should have been no mechanical or electrical activity. Because this car depends so much on electronic control almost nothing can be operated.

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen.

Battery suddenly died. Would not start after being driven a short trip.

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

After 4 days of not driving ..the battery is drained. This has happened several times. Battery tested by mechanic and has no problem.

Battery got drained many times, especially after leaving car not running for a couple weeks. One time car did not start. Had to replace battery for a better one.

Not driven in a few day (2-3), the battery is dead and need to be jump started again an again!!! VERY FESTRIGHTION!!! Purchased the car (lease sales) 3-1-21 apx.

The battery has continued to discharge and today it was dead. Accepted a jump to start however I'm not sure it will hold a charge. I understand that battery drain is a common problem.

The battery failed for no apparent reason. After getting it jumped, it would fail to keep a full charge. Starting the car, it was always a gamble as to whether it would start-up or not.

Battery Drain....3 different times, car will not start, kills the battery 89 year old lady left to call for help with starting the car.

My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it .

Car would not start or turn over. Battery was dead. I called Subaru and a person came over to jump my vehicle.

Electrical system problems causing battery drain. After jumping the battery observed flickering, eyesight system turning on and off while driving. Rear lift gate won’t open

Battery failed at 2 years and 30000 miles. No notification. Leaving me and my dog in a parking lot for 2 hours in 94 degree heat.

The battery died, 2 times in approximately 2 weeks with no lights left on or doors open. This has occurred at least one other time.

Parasitic battery drain frequently causes my battery to die after only hours parked. I often have to jumpstart the car in the morning.

Car battery has failed no less than three times. Upon failure, car is completely inoperable. Used Subaru roadside assistance to jump the car.

The battery completely drained after only 30 minutes of turning car off. We had to have a service call.

Battery failed and will not recharge. Had to replace it. Outback is only 27 months old.

Battery dead, no electrical function from car

2019 subaru outback. Consumer writes in regards to battery failure.

Vehicle purchased q2 2020. Battery has completely discharged twice despite nothing being left on and vehicle in constant use. Battery jump starter unable to detect any voltage and could not jump battery.

Completely dead battery when going outside to start the car. Remote not able to open locked car - all functions off before last engine shutdown. This 2019 subaru outback has 5800 miles on it and has had to have the battery recharged 3 times over the last 8 months or so - the last 2 times being 1 week apart.

Dead battery.

Battery had premature failure

The battery has drained overnight twice since I bought this car. This happened at home both times. This happened in my garage both times each time I recharged it with a battery charger and it was okay after that.

Battery found discharged on at least 4 occasions (8/18/20..3/2/21). Car has less than 11000 miles on it.

Battery dead.. Less than 6k miles and car only18 months old

Battery totally dead upon entering and attempting to start. Windscreen commenced to crack while traveling.

Woke up this morning and the rear door was open and the car wouldn't start. This is the second time the battery failed for seemingly no reason and the 1st time the rear door was open. Car was parked and hadn't been started for a couple of days.

Battery drained while parked and had to be jumped less than two years after purchasing the vehicle. Also, rear tailgate is not opening properly.

Purchased car in dec 2020 and battery has drained twice and needed to be jumped just from having doors open to pack and clean the vehicle.

Battery dead with no explanation. Cold outside (17 deg f), car not driven for 2 days before attempting to start. Car was driven for about 4 hours on friday, would not start on monday.

We had an oncology appointment, parked as normal. After the visit about 90 minutes later, we attempt to drive home and the car wouldn't start, horn won't blow and we're presently awaiting a jump from aaa. The car was undriveable as no systems worked without the battery.

2019 outback - can't remove ignition key even though car is off and in park.

Passenger side window stopped working and the windshield had cracked for no reason and I had to replace it.

Battery drains and is dead after a couple of days if not started or driven

The car had only 6817 miles on it when we bought it about three weeks ago. The car ran fine when it was delivered, but today, after finally registering and receiving the ny plates (delayed by covid-19), we tried to start it and nothing happened. Checking the battery with my voltmeter indicated only 4 volts remaining.

The battery dies constantly. I've had it for just over a year and the battery has failed 4 times.

While camping in a semi-remote location, our battery died, requiring a lengthy process to get a jump start. The only draw on the battery had been moderate use of the ljftgate the evening before. Additional expenses involved a hotel stay and purchase of a jump battery for peace of mind for the rest of our trip.

Liftgate opened spontaneously overnight, causing rapid battery draining. Battery was dead the next morning. Car was inside locked garage.

The car battery keeps dying after being parked for only a few days. The 2019 outback has only 10,000 miles on it. We've double and triple checked to make sure that no interior lights or other electrical equipment are left on when parked, and that no doors are left ajar.

Problem: keyless pushbutton start. Would not start car on vacation. Vehicle manual very confusing.

Steering system/car feels unstable at highway speeds especially when windy. Center display control buttons don't always function. Windshield has cracked without road hazard incidents

Apple carplay and starlink will freeze and make a loud "ringing sound" until vehicle is turned off and turn backed on.

Car battery completely drained after sitting over night in garage. No electrical left on to cause drainage, car was locked after use. Approx 6k miles on vehicle, no prior indication of battery failure.

For the second time in one month, my battery has fully drained and the car will not start. I've only had the car for 5 months and it only has 5,000 miles on it.

Dead battery if the cars sits parked 2 days. Nothing left on, it is a parasitic battery drain. Happened twice and battery was totally dead each time, needing to be fully recharged as it wouldn't take a jump.

Navigation system failure! I have 3200 miles on my 2019 outback and since day 1 have had problems using the nav system. The system freezes up completely causing everything not work radio back up camera etc.