2025 Subaru Forester Airbags Problems

I was involved in an accident. My car was moving at less than 10 MPH and the other driver hit the front drivers side, at the driver side wheel area, at about a 90 degree (t bone direction) angle while traveling an estimated 30-35 MPH. The front end of my automobile was obliterated, grill was gone, and my vehicle was turned 90 degrees to the right after impact. The passenger front door could barely be opened due to the bend in the hood and front end, but no airbags deployed. Emergency response was quite surprised the airbags did not deploy due to the high rate of speed and area of impact. The accident just occurred and my car hasn't been looked at by insurance adjusters but it seems that airbags likely should have deployed and/or the car's Starlink system should have registered the impact. I'm highly concerned there may have been some kind of malfunction as my car is a 2025 Subaru Forester Hybrid - available for sale only for the last handful of months.

I recently purchased a 2025 Subaru Forester. My wife is a petite woman, about 93-97 pounds and 5 feet 4 inches tall. When she sits in the front passenger seat the airbag light stays in the "airbag off" position. She is not heavy enough to activate the "airbag on" light. The dealer inspected the passenger seat and said that the airbag on/off function is working properly and works as expected for persons about 100 pounds or more. They confirmed that the "airbag on" light does not come on for my wife. Your website indicates that you have used dummies for airbag deployment for children and small stature women. Is it safer for a small stature woman to have the airbag not deploy in a frontal collision than to deploy? We checked a 2025 Honda CR-V and the "airbag on" light is activated when she sits in the front passenger seat. We were given information that a weight of about 65 pounds is required to activate the airbag. Subaru has not told us what weight is required. It seems strange that the airbag activation requirements would vary from on vehicle to another. We are wondering whether it would be safer for us to keep the Subaru vehicle (where the airbag would not deploy) or replace it with the Honda CR-V, for which the airbag would deploy. Does your research indicate which option may be safer?. Subaru Customer Service said the airbag system is operating as it was intended and would not buy the car back. The dealer has offered to buy the car at a reduced price if we want to sell it and replace it with the Honda CR-V. Can you please provide some guidance for us based upon your crash research studies. Thank you.