2024 Subaru Crosstrek — Known Issues & Recalls

Your car displays pop-up advertisements from SiriusXM while you're driving, which can distract you from the road and interfere with using navigation and other safety features. These ads appear randomly every few months, and you can't disable them from the vehicle itself—you have to create an account on a computer and navigate to communication preferences to turn them off. The owner believes this poses a driver safety risk and may violate FCC regulations.

Your infotainment screen displays advertisements that pop up and block access to the X Mode safety feature (used for snow/ice driving). These ads won't disappear until you interact with them, which means you have to engage with an advertisement before you can use this safety feature—creating a distraction while driving in bad weather. You weren't told about these ads when you bought the vehicle, and both Subaru and SiriusXM say they can't remove them. Fixing this would likely require a software update or subscription change from SiriusXM to disable ad displays.

While driving, a SiriusXM radio advertisement unexpectedly pops up on your infotainment screen, blocking access to CarPlay, air conditioning controls, car settings, and driver assistance features. You can only dismiss the ad by clicking a small "X" button in the corner, which requires taking your eyes off the road and concentrating on the screen to tap accurately — making it dangerous and potentially illegal while driving. This has happened multiple times and creates a significant distraction that could cause a crash, especially in poor visibility conditions.

While driving, a full-screen Sirius-XM subscription ad appeared on your infotainment display, blocking your air conditioning controls and navigation. You were forced to interact with the touchscreen while the car was moving to dismiss the ad and regain access to these functions, creating a dangerous distraction. The ad system should not display promotional content that requires driver interaction while the vehicle is in motion.

Your infotainment system is displaying SiriusXM advertisements that block access to your radio and climate controls until you tap the screen to dismiss them. This forces you to take your eyes off the road while driving, creating a distraction and safety concern.

While driving, your infotainment screen was completely taken over by a full-screen advertisement for Sirius XM radio service, covering your map and climate controls. You had to take your attention off the road to figure out what was happening and find a button to dismiss the ad, which created a significant distraction while driving. The fix would likely involve a software update to prevent ads from displaying while the vehicle is in motion, or adjustments to Subaru's infotainment system settings.

While you were driving and using the navigation system, an advertisement for SiriusXM radio unexpectedly popped up on your infotainment screen. This could distract you from the road and your navigation directions. The fix would likely involve a software update to the infotainment system to prevent advertisements from interrupting navigation mode.

While driving your vehicle, a full-screen SiriusXM radio advertisement suddenly appeared on your infotainment display and blocked your view of the screen. You had to manually close the ad by pressing an X button while the car was moving. This happened after the vehicle had been running for over an hour.

Your car's infotainment system is displaying advertisements from SiriusXM that take over the screen while driving. When an ad appears, you have to close it and reopen Apple CarPlay, which distracts you from the road. The fix would likely involve updating your infotainment software or adjusting SiriusXM ad settings through your vehicle's settings menu.

Your car's infotainment screen displays a full-screen Sirius XM free trial advertisement about once a month, even though you're not a customer. This popup requires you to look away from the road and tap the close button to dismiss it, creating a distraction while driving.

Your dealer discovered that three of your original Yokohama Geolandar G91 tires have developed dry rot in the middle section at only 19,200 miles. Subaru confirmed the tires are defective and need replacement. The defective tires are being sent to the manufacturer for examination and potential reimbursement. You'll need to purchase a new set of replacement tires to restore safe driving conditions.

While driving at 65 mph, your front driver's side tire suddenly blew out with multiple ruptures in the sidewall, causing that side of your vehicle to drop. You were able to safely pull over and replace it with your spare tire. This happened at 10,000 miles on the original Falken Ziex ZE001A tires, and you discovered this was a known issue with that tire model. The repair will involve replacing the damaged tire with a new one.

Your 2024 Subaru Crosstrek was involved in a T-bone crash at 35 MPH, but the driver-side airbags did not deploy and the front seat belt failed to tighten as designed. Additionally, safety features like automatic 911 calling did not activate. The driver sustained chest, stomach, and neck injuries from the seat belt failure. Your vehicle sustained front-end damage and was towed away.

Your 2024 Subaru Crosstrek experiences sudden hesitation and loss of acceleration while driving, sometimes failing to respond properly when you need to merge or accelerate in traffic. The engine warning lights appear on your dashboard, and occasionally the vehicle won't restart after stopping. Despite five diagnostic inspections and multiple repair attempts, the dealership hasn't been able to identify or fix the problem, and it continues to happen unpredictably. Resolving this will likely require a complete engine diagnostic scan and possibly replacement of fuel injectors, ignition coils, or the engine control module.

Your 2024 Crosstrek caught fire under the hood three days after an oil change, while parked. You noticed smoke coming from the engine before the fire started, and 911 was called to extinguish it—no one was injured. The fire occurred at 11,000 miles with no warning lights beforehand. Resolving this will likely require a complete inspection of the engine, oil system components, and any damage from the fire to identify what caused the ignition.

Your brake booster failed while backing out of a parking lot, causing your brakes to lose effectiveness and requiring you to apply much harder pressure to stop the vehicle. The dealer identified an electronic failure code and replaced the brake booster to resolve the issue. This repair involves replacing the brake booster assembly, which helps amplify your brake pedal pressure.

Your steering wheel becomes unpredictable in warmer conditions (above 45°F) after driving for 30 minutes to an hour, especially at highway speeds of 55 mph or higher — it gets stuck in the center position, then goes loose, then tightens again when you try to steer. This issue is temperature-dependent and disappears in cold weather, but when it occurs, it requires you to overcorrect and causes steering fatigue that could lead to an accident. Your Subaru dealership hasn't been able to reproduce the problem during their inspection. The fix will likely require a diagnostic inspection of the electric power steering system and its associated sensors and components when the vehicle is at the temperature range where the problem occurs.

Your Crosstrek's forward collision avoidance system (EyeSight) engaged twice on the highway without you touching the brakes, slowing your car from 65 mph to 45 mph even though the car ahead was 8-10 car lengths away and adaptive cruise control was off. This unexpected braking caused a following truck to hit your rear bumper, pushing you into the next lane. The sudden loss of braking control created a dangerous situation that could have caused a serious multi-car accident. Diagnosing this issue will likely require Subaru to review your vehicle's event data recorder and test the forward collision avoidance system's sensors and control module.

Your rearview mirror suddenly detached from the windshield while you were driving, falling into your line of sight and forcing you to brake suddenly—a serious safety risk that could have caused a collision on a highway. The mirror fell with no warning signs beforehand, suggesting a defect in how it's mounted to the windshield. Subaru has refused to repair it or cover inspection costs to confirm the problem. The fix will likely involve reattaching the mirror and inspecting or replacing the mounting bracket and adhesive.

An advertisement for XM radio service appeared on your car's center console screen while driving and covered the entire display until you touched it to dismiss it. This pop-up is distracting while you're behind the wheel and appears even though you may not use or want the service. The fix would likely involve updating your car's infotainment software or adjusting XM radio settings to disable promotional notifications.