2023 Ram 3500 Electrical Problems
2 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Electrical Recalls (1)
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Owner Complaints (2)
Your truck's high beam and left turn signal are activating at the wrong times due to a known recall issue (23V-799) with the steering column control module. Despite three dealer visits and a software reboot, the problem persists, and the dealership claims the recall is resolved even though you have video evidence it isn't. Fixing this properly requires replacement of the faulty steering column control module (SCCM), which the dealer has refused to do.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When you activate your left turn signal, your high beam lights turn on unexpectedly. This is an electrical wiring or switch issue that's causing the signals to cross. A mechanic will need to diagnose and repair the wiring or replace the turn signal/headlight switch assembly.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.