2016 Ram 2500 Suspension Problems
7 owner-reported suspension complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (7)
Right rear air bag twisted and got against the exhaust which caused the vehicles suspension to drop or not hold air. I was told it was the compressor leaking through and had compressor replaced. It is not the compressor and the vehicle right rear suspension continues to loose air. When the vehicle was looked at again the airbag was untwisted and had a burn mark from exhaust. This is definitely a safety issue concern! This has been ongoing since 2017 with no recall on this vehicle. I had it in the shop again for the same thing and was told this issue could not be resolved!
Broke suspension on a pothole. After repair, Alignment shop would not align vehicle because Ram welded the Drag Link as part of their V06 recall so that it was no longer adjustable. Being that this is my primary vehicle, I had to purchase a new drag link so that my steering could be readjusted as well as have my tires wear properly. I asked Ram for Refund on this repair , but they responded that in order to get a refund, I would have had to be towed to a Ram dealership on my own dime, then wait for an official Ram part to come in which would cost me hundreds of dollars in rental cars and tow bills for an adjustable part that they welded to make non adjustable.
ON THE EVENING OF MARCH 26, 2019 I WAS DRIVING MY TRUCK ON A RESIDENTIAL STREET WHEN I HEARD A RUBBING NOISE THAT I THOUGHT WAS AN INDICATOR THAT MY BRAKES WERE WORN AND NEEDED REPLACED. I VISUALLY INSPECTED UNDER THE TRUCK AND FOUND NO LEAKING FLUIDS, OR DEBRIS CAUGHT BETWEEN MY ROTOR AND BRAKE PAD. ON THE MORNING OF MARCH 27, 2019 I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT I BELIEVED TO BE A METAL ON METAL SOUND. I WAS UNSURE IF THE SOUND CAME FROM MY VEHICLE OR A PASSING VEHICLE. AS I GOT AT OR AROUND 2 MILES FROM THAT LOCATION MY ABS LIGHT CAME ON AND I HEAR A LOUD POPPING NOISE. THE FRONT OF MY TRUCK BEGAN VIOLENTLY BOUNCING UP AND DOWN. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE AS THIS MALFUNCTION HAPPENED. I WAS ABLE TO GET MY TRUCK TO THE SIDE OF THE ROADWAY AND UP THE EXIT RAMP. I EXITED THE VEHICLE AND EXAMINED UNDERNEATH FOR ANY FLUIDS OR ANY OTHER SIGNS OF MALFUNCTION. AS I WENT TO THE PASSENGER SIDE OF THE VEHICLE I OBSERVED MY FRONT PASSENGER WHEEL WAS CANTERED OUT AND UP AS SEEN IN THE ATTACHED PHOTOGRAPH. IT SHOULD BE NOTED THAT I HAVE AFTER MARKET WHEELS AND TIRES, HOWEVER THEY HAVE ONLY BEEN ON THE VEHICLE SINCE SEPTEMBER OF 2018. I HAD THE VEHICLE TOWED TO JOHN JONES RAM IN CORYDON IN WHERE IT WAS DIAGNOSED AS A WHEEL BEARING FAILURE. THE FAILURE ALSO DAMAGED MY CALIPER, ROTOR AND SPEED SENSOR. IN MY EXPERIENCE I HAVE NEVER HAD A WHEEL BEARING FAIL SO QUICKLY AND CATASTROPHICALLY. AS A PROFESSIONAL FIREFIGHTER I HAVE DRIVEN A MULTITUDE OF EMERGENCY VEHICLES AND IT TOOK ALL OF MY ABILITY TO KEEP FROM LOSING CONTROL OF MY VEHICLE WHEN THE FAILURE OCCURRED. THIS VEHICLE IS A 2016 RAM 2500 WITH ABOUT 56,000 MILES.
I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND DODGE HAS DONE NOTHING TO SOLVE THE PROBLEM. NOW MY LIFE WAS PUT IN DANGER ALONG WITH THAT OF OTHERS ON THE ROAD. THANK GOD A PEDESTRIAN WASN'T ON THE SIDEWALK OR THEY WOULD BE DEAD.
PURCHASED 2016 DODGE RAM 2500 LARAMIE, MEGA CAB - NOTICEABLE VIBRATION AT HIGHWAY SPEEDS BETWEEN 60-80MPH - AT CERTAIN SPEEDS IT'S CONSTANT, AT OTHER SPEEDS IT'S INTERMITTENT. NOTIFIED DEALERSHIP WHO SUGGESTED BALANCING TIRES, ROAD FORCING TIRES, ETC BEFORE BRINGING IT IN FOR WARRANTY SERVICE. TOOK THE TRUCK TO SEVERAL TIRE SHOPS TO HAVE THE TIRES BALANCED, ROAD FORCED, CHANGED OUT FOR DIFFERENT TIRES, ETC. NOTHING RELATED TO TIRES "FIXED" THE ISSUE. BROUGHT TRUCK BACK TO DEALER FOR WARRANTY SERVICE, THEY REPLACED TWO TIRES THAT WERE (SUPPOSEDLY) "BAD" AND RETURNED THE TRUCK TO ME. ISSUE WAS NOT RESOLVED. RETURNED THE TRUCK FOR WARRANTY SERVICE AND REPORTED THE ISSUE TO FIAT CHRYSLER THE DEALERSHIP CHANGED OUT THE DRIVE SHAFT AND RETURNED THE VEHICLE TO ME INDICATING THAT THERE WAS NOTHING MORE THEY COULD DO AND THAT ANY REMAINING VIBRATION COULD NOT BE "FIXED." DROVE THE TRUCK HOME AND FELT THE VIBRATION. CONTINUED DRIVING AT HIGHWAY SPEEDS INCREASES THE VIBRATION. ONLY WAY TO "ELIMINATE" THE VIBRATION IS TO DRIVE AT 10 MILES BELOW OR ABOVE THE SPEED LIMIT ON THE INTERSTATE (NEITHER OF WHICH IS SAFE, IN MY OPINION).
VIBRATION BETWEEN 65 AND 84 MPH. STARTED HAVING PROBLEM AT 14000 MILES. ALLEGEDLY, DEALER FOUND AXLES TO BE WARPED (SURE THEY WERE) AND REPLACED (UNLIKELY)...BUT THINKING IT WAS LIP SERVICE TO GET ME OUT THE DOOR AND LEAVE THEM ALONE (NO EVIDENCE PROVIDED AFTER SERVICE OF MALFUNCTIONED PARTS). HAVE HAD WHEELS BALANCED NUMEROUS TIMES, CENTRAMATIC BALANCERS APPLIED, NEW TIRES, NEW WHEELS. NOTHING HAS FIXED THE PROBLEM. *TR
PURCHASED A 2016 DODGE RAM 2500 TURBO DIESEL LARAMIE, NEW, RETURNED THE TRUCK DUE TO A VIBRATION BAD ENOUGH THE SEATS, HOOD, REAR BED SHOOK. IT WAS BAD ENOUGH I HAD TO SLOW DOWN TO HAVE THE SHAKING STOP. THEN WHEN ON THE HIGHWAY THE ONLY SAFE DRIVING SPEEDS WHERE UNDER 62 AND OVER 80. ANYTHING IN BETWEEN CAUSED THE TRUCK TO SHAKE. SO, THE TRUCK SAT IN MY DRIVEWAY, THE ONLY TIME I DROVE THE TRUCK WAS WHEN I HAD TO AND EVEN THEN, I WOULD ONLY DRIVE IT ON THE BACK ROADS DUE TO THE SHAKING. TRUCK AS BEEN BACK 4 TIMES FOR OVER A TOTAL OF 30 DAYS TO WORK ON TRUCK WITH NO SOLUTION TO THE PROBLEM. SHAKING STARTS AT 62 MPH AND UP, 72 MPH BEING THE WORSE. *TR