2016 Ram 2500 Body & Structure Problems
10 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Body & Structure Recalls (1)
STRUCTURE:BODY:TAILGATE
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Fix: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Owner Complaints (10)
The tailgate will not stay closed. It comes open when driving and sometimes won’t stay closed at all. This is a common problem/recall with this model truck but for some reason doesn’t show up with my VIN #
The tailgate still falls open unexpectedly while driving after the tailgate recall repair was done.. The tailgate fell open and hit my camper power jack and dented the tailgate above the handle.. I'd like the tailgate latch to be fixed correctly and the dent fixed as well.. im afraid to haul anything in the back that could potentially fall or slide out due to this issue..
2016 DODGE RAM . CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE WELDED BOLTS FOR THE DRAG LINK WOULD CAUSE AN ISSUE WITH HAVING AN ALIGNMENT PERFORMED ON THE VEHICLE. *JS
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
REAR WINDOW LEAKING WATER ON ROOF, SEATS, AND CARPET. TRUCK WAS SITTING IN DRIVEWAY
WHEN OPERATING 2016 RAM 2500 AND TOWING A TRAILER, THE TAILGATE DROPPED WHILE TRAVELING CAUSING THE TAILGATE TO BECOME DAMAGED AND STRIKING THE TRAILERS JACK HANDLE AND BENDING TAILGATE. I'VE READ SEVERAL COMPLAINTS THAT THE TAILGATES ARE DROPPING WHILE OPERATING TRUCK.
TAILGATE FALLS DOWN IN PARK OR DRIVING DOWN THE ROAD IT DOESN'T HAPPEN ALL THE TIME JUT WHEN IT FEELS LIKE IT COULD STRIKE KID IN THE HEAD OR SOMETHING COULD FLY OUT OF THE TRUCK YOU ALSO ASK WHEN THIS HAPPENED IT HAS HAPPENED MANY TIMES
TAILGATE FELL OPEN WHILE I WAS PULLING A CARGO TRAILER ON INTERSTATE 40 IN TENNESSEE. DUE TO ROAD ROUGHNESS AND NOISE I WAS UNAWARE OF IT UNTIL I STOPPED FOR FUEL. THE TAILGATE HAD FALLEN ONTO THE TRAILER JACK HANDLE AND DAMAGED THE TAILGATE. THERE IS A SIGNIFICANT DENT INTO THE TOP OF THE TAILGATE AND ALSO DAMAGE TO THE PLASTIC TOPCAP ON THE TAILGATE. IN ADDITION THERE IS AN ARC SHAPED SCRATCH ACROSS THE TAILGATE ABOVE THE LATCH HANDLE.
THE TAILGATE ON MY 2016 RAM 2500 POWER WAGON HAS FALLEN OPEN THREE SEPERATE TIMES IN THE PAST MONTH. AFTER THE FIRST INCIDENT, I MADE SURE IT WAS FULLY SHUT BY PULLING/TUGGING ON THE TAILGATE. ALL THREE INCIDENTS OCCURED IMMEDIATELY AFTER ENTERING THE TRUCK AND WHILE ACCELERATING. THE TRUCK WAS MOVING JUST UNDER 30MPH.