2015 Ram 2500 Electrical Problems
23 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Electrical Recalls (1)
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Owner Complaints (23)
Your airbag warning light stays on and displays a "service airbags system" message every time you start the truck. The horn and all steering wheel controls (like audio and cruise control buttons) don't work. The problem has been traced to a faulty clock spring inside the steering wheel, which is the electrical connection that allows these controls to function. Fixing this requires replacing the clock spring component in the steering wheel.
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Your truck's ABS hydraulic control unit failed in September 2022, causing warning lights and transmission shifting problems, and cost $5,651 to repair. In November 2024, Ram issued a recall (C7B/NHTSA 24E-100) for the same defect affecting 2012-2018 Ram vehicles. You requested reimbursement from the manufacturer under federal law, which requires them to reimburse owners for pre-recall repairs of safety defects, but they denied your claim. The repair would involve replacing the ABS hydraulic control unit and associated brake system components.
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Your trailer's integrated brake control system isn't responding properly when you're parked, driving, or braking — the brakes won't engage as they should. An independent mechanic diagnosed the problem as a faulty brake control module that isn't receiving enough electrical power. The fix will likely involve replacing or repairing the brake control module to restore proper power delivery to the trailer brake system.
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Your air conditioner and heater blower motor isn't working properly. The service technician found that the computer box has corrosion because it wasn't sealed properly at the factory, and they said this is a known issue affecting multiple trucks like yours. If the corrosion gets worse and isn't fixed, it could damage your entire engine control module and prevent your truck from starting. The repair will likely involve replacing the corroded computer box and resealing it to prevent future moisture intrusion.
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After a car wash, your truck lost all electrical power and wouldn't start, with the battery fully charged and terminals in good condition. When power briefly returned, pressing the starter produced only a clicking sound before all power shut down again, leaving the truck stuck in park. The dealership couldn't reproduce or identify the cause, which raises safety concerns since the truck could lose power while driving or become immobilized in traffic or dangerous locations. This may require diagnostic testing of the electrical system, starter motor, and battery connections to identify an intermittent fault.
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Your engine keeps dying while driving, and the problem has gotten progressively worse over 10 months — from once a month to now happening almost every time you drive. The dealer replaced your ignition switch and wire harness for $865, but the problem continues. This may be related to an electrical or fuel system issue that wasn't properly diagnosed.
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While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.
The first time I started to have issue was rear ABS sensor started going in and out got repaired and they said the wires going down the frame rail are getting pinched by the fuel tank in the frame rail then my backup camera went and same issue I was told by dealer and now my drivers side rear blinker is doing the same where starting to not work and from what I found the wires are being broke between fuel tank and frame rail from the factory they way the run the harness
RADIO FAILS TO STAY OPERATIONAL AFTER VEHICLE IS STARTED. IT WORKS WHILE THE KEY IS IN ACCESSORY POSITION, BUT DOES NOT WORK ONCE THE CAR IS STARTED. I AM ALSO UNABLE TO USE THE BACKUP CAMERA BECAUSE THE RADIO DOES NOT WORK. THAT IS A SAFETY ISSUE
THE NAVIGATION DOES NOT TRACK MY VEHICLE PROPERLY. THE KEY FOBS FAIL OVER 50% OF THE TIME. THE UCONNECT APPLICATION ON MY PHONE FAILS TO WORK OVER 50% OF THE TIME AND TRUCK WILL NOT START, LOCK OR UNLOCK. THE TRUCK SAYS THE KEY FOB LEFT THE VEHICLE WHEN IT IS STILL IN THE VEHICLE CAUSING A SAFETY CONCERN WHEN DRIVING. EVEN WITH NEW BATTERIES IN THE FOBS. THE UPDATES HAVE FAILED DIFFERENT TIMES DUE TO SOMETHING CALLED THE SIERRA BOLO WIRELESS CARD. THE MORE AND MORE I HAVE EXPLORED WHAT COULD BE THE ISSUE, THE MORE CASES LIKE THIS I SEE AND WONDERING WHY THERE IS NO RECALL ON IT. THIS STARTED TAKING PLACE AS SOON AS I PURCHASED IT IN THE FALL OF 2017.
TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED WHILE DRIVING THE VEHICLE, THE ELECTRONIC VEHICLE INFORMATION CENTER MALFUNCTIONED AND THE DISPLAY SCREEN FROZE AND ONLY DISPLAYED THE VEHICLE'S SPEED. DUE TO THE FAILURE, THE DRIVER WAS UNABLE TO ACCESS OTHER SAFETY INFORMATION SUCH AS TIRE PRESSURE AND TOWING. ADDITIONALLY, THE HORN NO LONGER OPERATED AS DESIGNED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS CONTACTED. THE LOCAL DEALER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 42,080.*DT*DT
BLOWER MOTOR WORK INTERMITTENTLY, STARTS AFTER DRIVING FOR 30 MINUTES OR MORE. *TR
DRIVERS AND PASSENGER WINDOWS DO NOT RAISE OR LOWER BUT THE BACK SEAT WINDOWS ON BOTH SIDES RAISE AND LOWER FINE. THE OUTSIDE MIRRORS WILL NOT RETRACK AND THE RADIO DOES NOT TURN OFF WHEN THE KEY IS TURNED OFF AND REMOVED, EVEN IF TO GET OUT OF THE TRUCK AND USE THE REMOTE AND LOCK THE DOORS THE RADIO REMAINS ON, THE ONLY WAY TO TURN IT OFF IS USING RADIO KNOB TO TURN IT OFF. THE REMOTE START ONLY ALLOWS THE TRUCK TO RUN FOR 5 SECONDS THEN SHUTS THE ENGINE OFF. THIS TRUCK HAS A MIND OF IT SELF WITH THE DRIVER NOT BEING ABLE TO CONTROL THE FUNCTIONS. IT HAS BEEN SEEN BY DODGE MANY TIMES IN TEXAS AND NOW ARIZONA OVER A SPAN OF TWO YEARS.
WHEN I BUMPED THE IGNITION KEY WITH MY KNEE WHILE DRIVING 75 MPH ; THE ENGINE DIED. I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK, AND PRESS ON THE BRAKE TO RESTART THE ENGINE. I LOST POWER STEERING WHILE PULLING A LOAD IN HEAVY TRAFFIC.
I WENT OUT TO THE GARAGE AND STARTED THE TRUCK ON 2/19/2019 TO LEAVE ON VACATION. I DROVE APPROXIMATELY ONE MILE AND TURNED THE ENGINE OFF. UPON RETURNING TO THE TRUCK, THE ENGINE WOULD NOT START AND THE DASH SAID WRONG KEY FOB. WAITED 15 MINUTES NO START AND ONE HOUR LATER STILL WOULD NOT START HAD IT TOWED IN FOR SERVICE. THE DIAGNOSTIC TESTING SHOWED THE KEY FOB LOST CODE FOR THE IGNITION. CODE B1A7B-01 IGNM GENERAL ELECTRICAL FAILURE. THIS IS THE SECOND TIME THAT HAS HAPPENED TO THIS TRUCK. THE OTHER TIME WAS IN JULY, 2016. AT THAT TIME I WAS IN MY DRIVEWAY TRYING TO MOVE THE TRUCK WHEN THE DASH KEPT TELLING ME WRONG KEY FOB. SOMETIMES ONE KEY WOULD WORK AND THE OTHER KEY WOULDN'T AND VICE VERSA. I FINALLY GOT IT STARTED AND DROVE TO THE DEALER. THE KEY FOB LOST CODE FOR THE IGNITION WAS ALSO THE PROBLEM AT THAT TIME.
WHILE YOUR DRIVING THE VEL SHUTS OFF AND YOU LOSE POWER THE BRAKES DONT WORK AND YOU CANT DRIVE THE VEL ITS HAPPEN 3 TIME IN THE LAST WEEK THE DEALER SAID IT IS NOTHING PLUS THEY SAID THERES NO RECALL ON ANYTHING
WIRE HARNESS CHAFED CAUSING THE BCM TO SHORT OUT AND LOST USE OF FUEL GAUG.
I [XXX] WENT TO [XXX] AND TALKED TO [XXX] TO HAVE FIXED BECAUSE OF THESE RECALLS THAT I HAVE GOTTEN ON MY WORK VAN AND HE SAID THAT I WOULD HAVE TO LEAVE MY WORK VAN FOR 2-3 DAYS TO GET IT FIXED WHICH I THINK IS ABSOLUTELY NOT OK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
EITHER FROM A COLD START OR WHILE STARTED AND IN PARK, BUT ALWAYS STATIONARY, THE GEAR SHIFT INDICATOR WILL INDICATE IN REVERSE, BUT THE TRUCK IS IN PARK. SO, NOW THE KEY CAN NOT BE TURNED OFF AND REMOVED NOR CAN THE KEY BE TURNED TO START THE ENGINE, AND THE GEAR SHIFT CAN NOT BE MOVED UNLESS THE OVER RIDE BUTTON IS PRESSED, BUT THE ENGINE CAN NOT STILL BE STARTED. IT WILL RESET AND BE ABLE TO BE STARTED AFTER A PERIOD OF TIME RANGING FROM AVERAGE OF 15 MINUTES TO ONE HOUR, I ONCE HAD TO HAVE THE TRUCK TOWED BECAUSE IT WOULD NOT RESET AFTER ABOUT 5 HOURS. THE TRUCK HAS BEEN TO THE DEALER 4 TIMES FOR THIS PROBLEM AND THE DEALER AS WELL AS CHRYSLER CAN NOT DUPLICATE THE PROBLEM AND STILL DENY THAT A PROBLEM LIKE THIS EXIST IN ANOTHER VEHICLE. I HAVE FILED THE LEMON LAW PAPER WORK AND WILL BEGIN THE PROCESS WITH IT.
TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000(ELECTRICAL SYSTEM); HOWEVER, THE PART OR REMEDY FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE KEY AND THE IGNITION SWITCH ARE LOCATED SUCH THAT MY RIGHT KNEE CAN BUMP THE KEY IN THE IGNITION AND TURN THE VEHICLE OFF WHILE IT IS RUNNING... LIKE THE GM IGNITION ISSUE THAT CAUSED SUCH A STIR.... MY TRUCK HAD TURNED OFF ONCE ALREADY THIS WAY WHILE IT WAS RUNNING SINCE I BOUGHT THE TRUCK NEW ON JULY 22, 2015, I TOLD MY DEALER WHO SAID TO CALL RAM CUSTOMER CARE, WHICH I DID AND THEY JUST SAID THEY HAD NO RECALL NOTICE. ON 10/20/15 I CALLED THE LAW FIRM LIEFF CABRASER HEINMANN AND BERNSTEIN WHO REPRESENTED THE SAME ISSUE TO GM AND THEY SAID THEY COULD NOT DO ANYTHING WITH THE ISSUE SINCE THERE HAD BEEN NO DAMAGES ... YET.
I DROVE HOME FROM WORK,PARKED ,TOOK A SHOWER DID SOME HONEY DUES AT HOME THEN.WENT OUT TO DUE SOME SHOPPING AND IN LIKE A TWO HOUR SPAND MY TRUCK DASH MELTED BURNED ALOT OF STUFF...THANK GOD NOBODY WAS DRIVING WHEN IT HAPPENED!!!!!