Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2015 Ram 2500 — Known Issues & Recalls
Complaints from Jan 2022 to Dec 2016
The most reported issue is steering problems (28 complaints). 13 complaints involved crashes. 3 involved fires.
Open Safety Recalls (15)
NHTSA Campaign: 19V021000
Component: STEERING:LINKAGES:DRAG:LINK:CONNECTION
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
NHTSA Campaign: 18E096000
Component: STEERING:LINKAGES
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
NHTSA Campaign: 19V347000
Component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
NHTSA Campaign: 18V486000
Component: STRUCTURE:BODY:TAILGATE
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
NHTSA Campaign: 18V332000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Campaign: 21V632000
Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Fix: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
NHTSA Campaign: 17V821000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
NHTSA Campaign: 17V499000
Component: WHEELS
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
NHTSA Campaign: 17V824000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign: 17V302000
Component: AIR BAGS
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
NHTSA Campaign: 17V562000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
NHTSA Campaign: 15V460000
Component: SEAT BELTS
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Fix: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
NHTSA Campaign: 16E041000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
NHTSA Campaign: 16V559000
Component: STEERING
Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.
Risk: If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.
NHTSA Campaign: 15V461000
Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Owner-Reported Issues (20 of 211)
Service Brakes →3 issues
Both of your front brake lines ruptured, starting with the left one while driving on the highway. After replacing the left brake line, the right one ruptured immediately after. Both ruptures occurred in the braided hose section, very close to where the line connects to the brake system. This is a critical safety issue that requires immediate inspection and replacement of both front brake lines.
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Your ABS (anti-lock braking system) module isn't working properly. This system normally prevents your wheels from locking up during hard braking, especially on slippery surfaces. You should have this checked and repaired by a mechanic, as it affects your braking performance in emergency situations.
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Your cruise control suddenly disengaged while driving, and your dashboard displayed a 'Service Electronic Braking System' message. Now this warning message appears every time you start the truck. This issue appears to be affecting multiple vehicles, so you're reporting it for awareness.
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Steering →3 issues
Your truck's track bar keeps loosening and backing off, which can cause the drag link to separate and make you lose steering control. You've had several close calls where the truck nearly lost control, and the dealership says there's currently no known fix for this issue. You're asking that your truck be included in the safety recall so it can be repaired under warranty. Fixing this will likely involve replacing the track bar and drag link components and ensuring all connections are properly torqued and secured.
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After your Ram 2500 had a steering recall repair performed at a dealer, the vehicle couldn't be aligned properly because welds installed during the recall repair are preventing alignment work. You've asked dealers and mechanics to remove these welds so alignment could be completed, but they've refused, and neither the dealer nor manufacturer has offered a solution. Your vehicle may remain undriveable until this alignment issue is resolved.
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Your truck's front end has had persistent steering problems over two years, including a loose drag link and significant bouncing that caused premature tire wear—requiring two new sets of tires. There's an NHTSA recall (V06 19V-021) for this exact issue, but your vehicle's VIN wasn't included in the recall despite experiencing the same problem. You've spent about $4,700 on drag link repairs and tire replacements that might have been covered under the recall. Fixing this typically involves inspecting and tightening or replacing the drag link and related steering components, and addressing any suspension issues causing the bouncing.
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Engine →2 issues
Your exhaust manifold is cracked and leaking, causing exhaust fumes to enter your truck's cabin when starting, idling, or reversing. Mopar has discontinued replacement parts for this component, and aftermarket options aren't available either, which could cause your truck to fail DOT inspection. Fixing this will likely require finding a used manifold, having the crack welded, or exploring custom exhaust solutions since OEM parts are no longer produced.
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Your turbo actuator failed while you were traveling, causing your vehicle to go into limp mode about 2,000 miles from home. The malfunction indicator lamp came on, and you had to have the control solenoid repaired to continue driving. You've submitted warranty claims to Ram/Stellantis for reimbursement but have been repeatedly denied despite having an extended warranty that should cover this repair at your vehicle's current mileage. The manufacturer has been difficult to contact for an explanation of the denial.
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Power Train →2 issues
Your transmission temporarily stopped responding while towing a trailer uphill—when you tried to accelerate at the top, the engine just revved without moving the truck forward. After stopping for 3-4 minutes, the transmission worked normally again. No warning lights appeared before or after this happened. While this time it occurred going uphill, if it happens while descending with a trailer, it could create a serious safety problem since you wouldn't have engine or exhaust braking to control the truck. The issue likely involves transmission overheating or a temporary sensor fault that requires diagnostic testing to identify the root cause.
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Your vehicle suddenly lost power while driving and downshifted on its own, forcing you to pull over. After restarting, it worked normally but this problem kept happening repeatedly. Your check engine light came on, and a mechanic found the transmission solenoid pack had failed. The fix will likely require replacing or rebuilding the transmission solenoid pack to restore proper shifting and power delivery.
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Electrical System →2 issues
Your trailer's integrated brake control system isn't responding properly when you're parked, driving, or braking — the brakes won't engage as they should. An independent mechanic diagnosed the problem as a faulty brake control module that isn't receiving enough electrical power. The fix will likely involve replacing or repairing the brake control module to restore proper power delivery to the trailer brake system.
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Your air conditioner and heater blower motor isn't working properly. The service technician found that the computer box has corrosion because it wasn't sealed properly at the factory, and they said this is a known issue affecting multiple trucks like yours. If the corrosion gets worse and isn't fixed, it could damage your entire engine control module and prevent your truck from starting. The repair will likely involve replacing the corroded computer box and resealing it to prevent future moisture intrusion.
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Steering,electrical System,service Brakes →1 issue
Your truck's ABS system unexpectedly activated on the highway at 65 mph, causing the right rear brakes to engage and pulling your steering toward oncoming traffic before you regained control. When you bought the vehicle, the check engine light was on and you were told it was just a gas cap, but a technician discovered the engine control module had been reprogrammed to disable brake system warning lights. Your truck is also overheating within 20 minutes of idling due to electrical cooling fan issues, and you're concerned whether the manufacturer may have disabled the fan as a "fix." The solution will likely involve reprogramming the engine control module and diagnosing the cooling fan electrical system.
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Power Train,electrical System,service Brakes →1 issue
Your truck can shift out of Park without pressing the brake pedal, and it sometimes jumps into Reverse on its own without the engine running. The vehicle has died three times — once on the highway where you lost all control and power steering before it restarted itself, and once while towing a trailer when the engine and power steering shut down completely. Your dashboard goes dark during these incidents. A repair will likely involve diagnosing the electrical system, transmission control module, and brake interlock switch to prevent shifting without brake pressure.
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Electrical System,air Bags,unknown Or Other →1 issue
Your airbag warning light stays on and displays a "service airbags system" message every time you start the truck. The horn and all steering wheel controls (like audio and cruise control buttons) don't work. The problem has been traced to a faulty clock spring inside the steering wheel, which is the electrical connection that allows these controls to function. Fixing this requires replacing the clock spring component in the steering wheel.
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Electrical System,service Brakes →1 issue
Your truck's ABS hydraulic control unit failed in September 2022, causing warning lights and transmission shifting problems, and cost $5,651 to repair. In November 2024, Ram issued a recall (C7B/NHTSA 24E-100) for the same defect affecting 2012-2018 Ram vehicles. You requested reimbursement from the manufacturer under federal law, which requires them to reimburse owners for pre-recall repairs of safety defects, but they denied your claim. The repair would involve replacing the ABS hydraulic control unit and associated brake system components.
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Power Train,engine →1 issue
Your engine completely failed at approximately 175,000 miles, and your transmission also failed earlier at around 125,000 miles. Both major drivetrain components experienced complete failure during the vehicle's service life. Repairs would likely involve engine and transmission rebuilding or replacement.
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Electrical System,unknown Or Other →1 issue
After a car wash, your truck lost all electrical power and wouldn't start, with the battery fully charged and terminals in good condition. When power briefly returned, pressing the starter produced only a clicking sound before all power shut down again, leaving the truck stuck in park. The dealership couldn't reproduce or identify the cause, which raises safety concerns since the truck could lose power while driving or become immobilized in traffic or dangerous locations. This may require diagnostic testing of the electrical system, starter motor, and battery connections to identify an intermittent fault.
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Unknown Or Other →1 issue
Your integrated trailer brake module isn't working properly — it shows no voltage when you manually activate it with the gain set to 10. This is a known issue that Dodge acknowledges may have happened due to a vendor change, but it's not covered under warranty. The fix will likely involve replacing or reprogramming the trailer brake control module.
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Electrical System,vehicle Speed Control,unknown Or Other →1 issue
Your engine keeps dying while driving, and the problem has gotten progressively worse over 10 months — from once a month to now happening almost every time you drive. The dealer replaced your ignition switch and wire harness for $865, but the problem continues. This may be related to an electrical or fuel system issue that wasn't properly diagnosed.
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