2013 Ram 2500 Suspension Problems

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-0166) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A CONDITION CALLED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY UPON HITTING A BUMP IN THE ROAD. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE FAILURE AND REPLACED TWO OF THE UPPER BALL JOINTS, BUT THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

"DEATH WOBBLE", THIS HAS BEEN DOCUMENTED IN MANY PLACES ON LINE AS A PROBLEM WITH THIS TRUCK. WHEN TRAVELING AT HIGHWAY SPEEDS HITTING ANY POTHOLE WILL LIFT THE TRUCK OFF OF THE ROAD AND MOVE OUT OF THE LANE. ALSO WHEN TRAVELING ON CEMENT HIGHWAYS THAT HAVE BEEN CUT FOR EXPANSION JOINTS THE TRUCK BOUNCES UP AND DOWN ENOUGH TO SHAKE THE DRIVER AND PASSENGERS VIOLENTLY. CAUSING DRIVERS LOSS OF CONCENTRATION AND CONTROL. THIS REALLY NEEDS TO BE FIXED THROUGH BETTER ENGINEERING. I HAVE ALSO NOTICED THAT WHILE AT HIGHWAY SPEED WHEN TAKING A LONG CURVE THE TRUCK BEGINS TO JUMP AND WOBBLE AS IF IT WILL COME OFF OF THE ROAD AND LOOSE TRACTION WITH THE HIGHWAY SURFACE. THIS HAS BEEN A PROBLEM SINCE THE TRUCK WAS PURCHASED AND HAPPENS EVERYDAY IT IS DRIVEN. SO THE DATE GIVEN BELOW DOES NOT MATTER.

"DEATH WOBBLE" AT HIGHWAY SPEEDS,THIS TRUCK WILL BOUNCE TO THE POINT OF SHAKING THE DRIVER . IF HITTING ANY SIZE HOLE OR CUT IN HIGHWAY THE TRUCK FEELS LIKE IT COMES OFF OF THE ROAD AND UNCONTROLLABLY MOVES TO ANOTHER LANE. ON HIGHWAY IT SHAKES ON LARGE RADIUS TURNS . BAD SUSPENSION DESIGN IS WELL DOCUMENTED ONLINE!

MY VEHICLE HAS A RATCHETING SOUND THAT COMES FROM SOMEWHERE IN THE LEFT FRONT CORNER OF THE TRUCK WHEN A POTHOLE OR DIP IS DRIVEN OVER AT HIGHWAY SPEEDS. I AM UNABLE TO TELL IF THIS IS CAUSED BY THE BRAKING SYSTEM, SUSPENSION OR STEERING MECHANISM. I CAN CLEARLY FEEL THE RATCHETING VIBRATIONS IN ON THE STEERING WHEEL MAKING ME BELIEVE IT IS PART OF STEERING OR SUSPENSION. THIS HAS BEEN GOING ON IN THIS TRUCK FOR AT LEAST 4 YEARS NOW AND IT SEEMS TO BE GETTING WORSE OVER TIME. I HAVE TAKEN THIS TRUCK INTO MULTIPLE DEALERS TO RESOLVE THIS ISSUE, WHILE BOTH IN WARRANTY AND OUT OF WARRANTY. THE DEALERS ARE ABLE TO REPRODUCE THE NOISE BUT UNABLE TO FIND THE CAUSE AND CORRECT IT. THIS HAS BEEN AN ONGOING ISSUE AND I AM CONCERNED ABOUT THE SAFETY ASPECT. MOST RECENTLY THE DEALER THAT I BOUGHT IT FROM TOLD ME THAT I SHOULD JUST TRADE IT IN FOR A NEW ONE AND THAT THE PEOPLE THAT TEST DRIVE THE THE TRUCK ONE WOULDN'T BE ABLE TO FIND THE ISSUE AND I WOULD GET THE MOST MONEY NOW. SEEMED VERY SHADY TO ME. I HAVE A COMPLETE AND UP TO DATE SERVICE HISTORY ON THIS TRUCK AND HAVE HAD LOTS OF ISSUES WITH IT BUT THIS ONE HAS TO BE THE MOST ANNOYING. THAT AND THE DRIVERS SIDE DOOR MIRROR THAT SEEMS TO BE BADLY ENGINEERED AND BEING UNABLE TO SEE OUT OF IT WHILE DRIVING BECAUSE OF THE ROUGH RIDE.

I PURCHASED THIS VEHICLE IN WASHINGTON AND IT WAS NEVER DISCLOSED BY THE DEALER THAT THE VEHICLE WAS BUILT IN CANADA. WHEN I DRIVE THE TRUCK AT CERTAIN SPEEDS THE TRUCK HAS A VERY SERIOUS VIBRATION. I WAS TOLD BY A MECHANIC THAT IS WAS DISPLAYING OBVIOUS SIGNS OF THE "DEATH WOBBLE" WHEN DRIVEN ON THE STREET OR HIGHWAY. IT APPEARS TO INVOLVE THE FRONT END/SUSPENSION. I DON'T FEEL SAFE DRIVING OR LETTING MY FAMILY RIDE IN THE TRUCK. I HAVE PARKED THE TRUCK AND HAVE NOT DRIVEN IT SINCE. I TRIED TO CONTACT FIAT CHRYSLER IN THE US. THEY ADVISED THAT I HAD TO SPEAK TO SOMEONE IN CANADA SINCE THE TRUCK WAS BUILT THERE. CANADIAN FIAT CHRYSLER ADVISED THAT I WOULD HAVE TO SPEAK TO US FIAT CHRYSLER OR AN IMPORT EXPORT BROKER BECAUSE THE VEHICLE WAS PURCHASED IN WASHINGTON. THE DEALER NEVER DISCLOSED THAT THIS TRUCK WAS BUILT IN CANADA AND THAT I WOULD NOT BE ABLE TO PURCHASE A SERVICE CONTRACT ON THE VEHICLE THROUGH MOPAR.. I HAVE TRIED TO CONTACT THE DEALERSHIP, RAIRDON'S OF BELLINGHAM, HOWEVER NO ONE HAS RESPONDED TO ANY OF MY CALLS. PLEASE NOTE THE DATE THE VIBRATIONS STARTED IS APPROXIMATE.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH AND GOING OVER A SPEED BUMP, THE FRONT END SHOOK VIOLENTLY UNTIL THE VEHICLE WAS STOPPED. THE FAILURE RECURRED WHENEVER THE VEHICLE HIT A BUMP OR WENT OVER A SPEED BUMP. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN ALIGNMENT WAS PERFORMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

AT HIGHWAY SPEED, ABOUT 60-65 MPH I WENT INTO AN UNCONTROLLABLE WOBBLE. IT WOULD ONLY CALM DOWN AFTER DECREASING SPEED TO LESS THEN 35 MPH. THE TRUCK ONLY HAS LESS THEN 35,000 MILES. TOOK IT TO THE DEALER THAT CLAIMED IT HAD BAD BALL JOINTS. AGAIN THE TRUCK ONLY HAS LESS THEN 35,000 MILES ON IT. DODGE RAM JUNK.

2013 DODGE 2500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES AND SEVERAL RECALL ISSUES. *SMD THE CONSUMER STATED FROM THE VERY BEGINNING THE RIGHT FRONT TIRE WAS ODD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DETERMINED THE VEHICLE NEEDED AN ALIGNMENT AND IT WOULD COST $ 139.99. *JB

I TOOK MY RAM IN FOR A STATE INSPECTION. THEY STATED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED BEFORE NEXT INSPECTION. THIS TRUCK ONLY HAS 48000 MILES ON IT.