2014 Nissan Rogue Seats Problems

In the past, I complained many times that the car was flooded and the driver's seat was shaking. After multiple inspections at the maintenance department of Nissan dealers, the cause of the problem is not uniform, and the service quality is extremely poor. It has not been solved until now, because water often enters the car and the glass produces fog that affects the vision. I am facing danger every day when I drive. I complained again today and hoped to resolve it completely.

This issue is with my 2014 Nissan Rogue that fell under the manufacturer issued recall R21B9 (NHTSA Recall 22V-024). I understand that Nissan has now claimed that this recall has been resolved, but their resolution has NOT fixed the damage done to my car due to the recall. The R21B9 recall states ... "In affected vehicles, if water and salt collect in the driver's side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver's power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury." I brought my 2014 Nissan Rogue to a Nissan service center in April of '22 when I started smelling natural gas coming from my car. The service center diagnosed and confirmed that this natural gas smell was due to recall R21B9. The Nissan service center returned my car to me in October of '22 after the recall resolution was completed, however, my car is still smelling of natural gas, and I cannot continue to drive this car with my family breathing in this toxic odor smell. The Nissan service center returned my car and said the issue was "fixed" and there was nothing else they could do to my car to help with the smell. They did confirm that my car still smelled of natural gas. I opened a case through Nissan corporate and they referred me back to the Nissan service center. I got the car interior detailed and the engine cleaned; but it is still has a toxic odor smell. Nissan may have fixed the mechanical issue related to the recall, but the natural gas / toxic odor smell remains, and this is a health risk to me and my family. Again, Nissan confirmed this issue came from their recall.

TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER AND REAR HEAD RESTS DID NOT SECURE INTO PLACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT ALL OF THE HEAD RESTS HAD BEEN INSTALLED IN ACCORDANCE TO THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE CONTACT WAS NOT OFFERED A REMEDY. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE HEADREST FOR THE REAR DRIVER AND PASSENGER SIDE FAILED TO SECURE WHEN ADJUSTED. THE CONTACT MENTIONED THAT THE HEADREST WOULD RETURN TO THE LOWEST SETTING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

JUST A COMPLAINT THAT THE HEADREST OF THE 2014 NISSAN ROGUE IS VERY UNCOMFORTABLE. I AM A WOMAN WHO IS 5'4" AND I CAN NEVER GET THE HEADREST IN A COMFORTABLE POSITION, IT PUSHES MY HEAD TOO FAR FORWARD. *TR