2020 Nissan Altima Backup System Problems
2 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (1)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.
Owner Complaints (2)
The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.
MY BACKUP CAMERA SEEMS TO BE DISPLAYING THE SAME ISSUES THAT ENDED UP IN THE 2019 NISSAN ALTIMA BEING RECALLED. IT WAS WORKING CORRECTLY. NOW, WHENEVER I SHIFT INTO REVERSE, IT SHOWS A BLANK SCREEN ONLY FOR THE BACKUP CAMERA. ALL MY OTHER CAMERAS ARE OPERATING FINE. THE REAR SONAR STILL WORKS, BUT THE BACKUP CAMERA WILL NOT DISPLAY ANY IMAGES. I HAVE CHECKED TO MAKE SURE THAT THE CAMERA IS STILL WHERE IT SHOULD BE, AND IT IS. I'VE TRIED SHUTTING DOWN MY VEHICLE, EXITING AND LOCKING PROPERLY AND THEN RE-ENTERING AND STARTING UP THE VEHICLE BEFORE TESTING THE BACKUP CAMERA. STILL NO IMAGE.