MyCarTSB

2015 Kia Soul Transmission Problems

57 owner-reported transmission complaints from NHTSA data

57
Complaints
8
Fires
Jan 2023Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (57)

criticalPOWER TRAIN,ENGINE
Filed: Aug 2025

On [XXX] around [XXX], we were headed westbound on [XXX] toward Boise when the car began making a clanking sound. In less than a minute, the car was pouring smoke, clanking stopped and car completely failed. I coasted to side of freeway, car would not turn over, I did not try more than once for fear of further damage or starting a fire.

NHTSA #: 11678913
criticalPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
FireFiled: Dec 2024

Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard.

NHTSA #: 11632078
criticalPOWER TRAIN,ENGINE
Filed: May 2024

NHTSA Recall:19V120 The ESC light went on during high winds and stayed on. The car stuttered going up hill @40+ MPH, so I looked for any outstanding recalls and decided to take it into LutherKia Bloomington. There were other recalls I was unaware of that I checked boxes to fix.

NHTSA #: 11590377
criticalPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Dec 2023

While driving at 55 miles per hour, the engine suddenly ceased, emitting black smoke, causing components to melt and necessitating the replacement of the short block. Consequently, the catalytic converter is now malfunctioning, likely due to the misfires the engine experienced.

NHTSA #: 11562247
criticalPOWER TRAIN,ENGINE
Filed: Feb 2023

Vehicle began shuddering violently, with the check engine light alternating between blinking and staying lit. The oil light randomly lighting up for literally a fraction of a second despite oil levels in acceptable range. Excessive yet random consumption of oil.

NHTSA #: 11505797
criticalPOWER TRAIN,ENGINE
Filed: Nov 2022

Engine consumes excessive amount of oil before next oil change that causes catalytic converter to clog and the car not to perform well. This is a known Kia issue and everyone should be eligible for the engine recall. This is dangerous and cars have been catching fire over this issue.

NHTSA #: 11493758
criticalPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2022

Cylinder misfire on 1 and 2. Loss of compression on one cylinder. Loss of power, frequent oil additions.

NHTSA #: 11490621
criticalPOWER TRAIN,SERVICE BRAKES,ENGINE
FireFiled: Mar 2022

The vehicle was taken to highway and after an uphill ramp (from Stringfellow to I-66E), the vehicle lost power, started to smoke, brake system lost power (foot brake did not work, so side brake was used to stop the vehicle), then caught on fire at Mile Marker 56.6. Yes, it is available for an inspection.

NHTSA #: 11457742
criticalPOWER TRAIN
Filed: Mar 2022

Catalytic converter, slipping gears, slowing down on hywy putting me at risk for rear end collision . Has been inspected by manufacturer and been confirmed. Saw recall on this on cars.com Engine light started 1 yr ago.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11457072
criticalPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
FireFiled: Oct 2021

Driving the car up the 101 Cuesta Grade and lost acceleration. The speedometer went to zero and as the car died I pulled to the right side of the freeway / grade. Smoke started to enter my vehicle.

NHTSA #: 11436178
criticalPOWER TRAIN,ENGINE
FireFiled: Jun 2020

Had been driving on the highway for about 90 minutes/90 miles when we were coming to the summit of stevens pass on hwy 20 east-bound. The car suddenly started running rough so we pulled to the shoulder just in time for the engine to stall and all dash lights to come on.

NHTSA #: 11326906
criticalPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2019

I was driving home and car was making a noise.sounded like a truck.I check the oil and it was very low and dark.it had recently got an oil change.I put in 3 quarts and then it was at the right level.it stopped making the noise.but I smell gas from the tailpipe.this was before it sounded like a truck.I stepped on thee gas and the car barely moves.then the check engine light showed up it was misfire codes multiple cylinder.I hear a loud hissing sound like a turbo or some sort of exhaust leak.bad mileage burns a quart of oil every two days.the transmission does not shift too and it misfires

NHTSA #: 11271377
criticalPOWER TRAIN,ENGINE
FireFiled: Apr 2019

Vehicle burst into flames after horrible rattling noise. Driving in the city going around 25 MPH.

NHTSA #: 11194156
criticalPOWER TRAIN,ENGINE
FireFiled: Mar 2019

I was driving twenty miles per hour. The engine was rattling then I lost power. The car caught on fire after that.

NHTSA #: 11191155
highPOWER TRAIN,ENGINE
Filed: Sep 2025

The engine in my 2015 Kia Soul was replaced under warranty in June 2025. Only 3,568 miles later, the replacement engine failed. The vehicle displayed code P1326 and quickly lost oil, leaving it unsafe and undriveable on the road.

NHTSA #: 11689294
highPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: May 2025

My 2015 Kia Soul is experiencing ongoing, severe oil consumption. Despite having an extended warranty for rod bearing failure (15 years/150,000 miles), my Kia dealership refuses to perform an oil consumption test because my vehicle has slightly exceeded 100,000 miles (currently at ~106,500).

NHTSA #: 11662441
highPOWER TRAIN
FireFiled: Jun 2024

The contact owns a 2015 Kia Soul. The contact stated that the vehicle began decelerating and vibrating while driving at approximately 40-45 MPH. When attempting to accelerate forward and switch lanes, the vehicle would hesitate to respond as the check engine warning light illuminated.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11593838
highPOWER TRAIN
Filed: May 2023

The contact owns a 2015 Kia Soul. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started operating normally.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11521399
highPOWER TRAIN,ENGINE
Filed: Nov 2022

The contact owns a 2015 Kia Soul. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed.

NHTSA #: 11492159
highPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2021

Contract 100k miles/10 years. Current mileage 92388. Still within warranty contract.

NHTSA #: 11416341
highPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: May 2021

Was driving the vehicle everything was normal all of a sudden the it began to smell like it was overheating. Then car started to lose power an stalled out. I pulled over let it set for a good 30 mins.

NHTSA #: 11414803
highPOWER TRAIN,ENGINE
Filed: Feb 2021

I had my car into the dealer for unknown oil loss, the car was not burning it or leaking. I was informed by the dealer that it was an issue but there are no recalls on it. They took the engine apart and took pictures to submit to kia for advice.

NHTSA #: 11398167
highPOWER TRAIN,ENGINE
Filed: Jan 2021

Tl* the contact owns a 2015 kia soul. The contact stated that the vehicle stalled on two separate occasion while driving 35 MPH. The contact also stated that while at a stop light and attempting to proceed while making a left turn, the vehicle failed to accelerate.

NHTSA #: 11387549
highPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2020

My vehicle has been having issues with the engine for months now. I have had to have parts replaced that clearly are related to the engine , can not drive it after having it towed to the kia dealership . They corrected two recalls , but did not check for problems with my engine.

NHTSA #: 11385254
highPOWER TRAIN,ENGINE
Filed: Nov 2019

While driving on a side street the oil light started to flicker intermittently then remained blank not lighting up again. Very shortly thereafter, within a tenth of a mile, the engine sputtered, could here clicking from engine, vehicle then stalled. I drifted to the side of the road, opened the hood and checked the oil and noticed no oil registering on the dip stick.

NHTSA #: 11280485
highPOWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Oct 2019

The car computer is not registering the correct gear the car is placed into, thus causing the car to bypass critical safety features. The car's power train, electric systems, and fuel systems fail intermittently as a result of failing neutral safety inhibitor. The car reads that the gear is in drive instead of park and will not turn over.

NHTSA #: 11271413
highPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Nov 2018

Had the transmission serviced after having vehicle in multiple times for the engine vibration on 8/18/2018. Car continued to vibrate. Took car to another dealership to have it looked at.

NHTSA #: 11151029
highPOWER TRAIN,ENGINE
Filed: Apr 2018

Owner was driving on interstate 80 heading east at apx 65 miles per hour.with no warning , oil light started flashing ,car seized up and started making a very loud banging.owner is a 22 year old new driver and was very lucky to have not been killed. Vehicle has been towed to an authorized kia dealer.the same dealership owner purchased car.

NHTSA #: 11089999
highPOWER TRAIN
Filed: Feb 2016

Tl* the contact owns a 2015 kia soul. While driving 35 MPH, the manual transmission was shifted to second gear and there was significant power loss in the momentum of the vehicle. The vehicle was almost to the point of stalling before there was sudden acceleration.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 10838023
mediumPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2026

The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehicle unsafe to operate. The problem involves the engine and powertrain. A Kia dealer inspected the vehicle and found a timing-related engine fault code (P0014).

NHTSA #: 11710722
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2025

Code P1326 Popped up - my mechanic replaced the P1326 Knock Sensor for the Kia. Code P1326 Popped up 2nd time - replaced sensor again. Code P1326 popped up and now there is some knocking.

NHTSA #: 11707050
mediumPOWER TRAIN
Filed: Feb 2024

Transmission leaking after a long drive , fluids replaced in the transmission then car leaked out the fluid after driving the vehicle it doesn’t leak when at rest

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11573252
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Feb 2024

The contact owns a 2015 Kia Soul. The contact stated that after a software update was completed while driving at undisclosed speeds, the vehicle went into SAFE Mode. The battery warning light was illuminated.

NHTSA #: 11569281
mediumPOWER TRAIN,ENGINE
Filed: Jan 2024

About several months ago the car was skipping. I was told it was a coil. I had it replaced.

NHTSA #: 11564163
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: May 2023

The contact owns a 2015 Kia Soul. The contact stated that upon research, he became aware that the VIN was included in NHTSA Campaign Number: 20V389000 (Power Train, Electrical System) and 23V218000 (Electrical System) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not available for the recall repair.

NHTSA #: 11524707
mediumPOWER TRAIN
Filed: Feb 2023

The engine in my car needs replacing. The dealership and KIA corporation refuse to complete oil consumption tests. I am driving a car that cannot be inspected or repaired.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11508579
mediumPOWER TRAIN,ENGINE
Filed: Apr 2022

oil light came on randomly while driving. Took to the shop to have checked out. Was found to be almost empty of oil.

NHTSA #: 11459893
mediumPOWER TRAIN
Filed: Jan 2022

Brought car to dealer because of recall SC176 and engine making noise. Which kia refuse to honor.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11448530
mediumPOWER TRAIN,ENGINE
Filed: Jul 2021

The connecting rod bearing failed resulting in the engine failing. The engine is still in the car at the dealership awaiting approval from KIA to replace it (they are currently refusing). The engine failing while the vehicle was being operated placed me and other motorist in danger had I not been able to get it off the road immediately.

NHTSA #: 11423357
mediumPOWER TRAIN,ENGINE
Filed: Jan 2021

Checked my oil and the dipstick was showing no oil at all, 2 quarts had been added 2 weeks prior. No sign of an oil leak anywhere. 2 days later I started the vehicle and it was idling very hard then died, I waited then started it back up.

NHTSA #: 11390744
mediumPOWER TRAIN,ENGINE
Filed: Sep 2020

When at complete stop idling is very rough and engine will cut off. When accelerating from a complete stop shifting is very delayed and hard, once gear shifts then it accelerates too fast at once. When makes a left turn from stop light check engine light came on and code was p0420 about catalytic converter.

NHTSA #: 11354524
mediumPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Sep 2020

Car while be delayed in shifting gears and then all the sudden accelerate too fast and jerks the car, oil keeps running really low after putting oil in but no visible leaks. Engine light continues to come on reading code is p0420 stating problems with catalytic converter.

NHTSA #: 11354529
mediumPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2020

VEHICLE OUT OF NOWHERE WHILE DRIVING ON EXPRESSWAY STARTED TO DECELERATE I IMMEDIATELY PULLED OVER SAFELY AND NOTICED THE LIGHTS ON MY DASHBOARD WERE ILLUMINATED CHECK ENGINE LIGHT AND ENGINE OIL LIGHT. I TOOK VEHICLE TO HAVOLINE OIL EXPRESS AND THEY CHECKED MY CODES CHANGED SPARK PLUGS AND IGNITION COILS BUT CAR STILL SPUTTERS AND POWER IS LOW LIGHTS ARE DIM I HAVE IT NOW AT A KIA DEALERSHIP BECAUSE I BELIEVE IT TO BE THE ENGINE OR SOMETHING IN THE POWERTRAIN. NOTHING LIKE THIS HAS EVER HAPPENED TO THE VEHICLE SINCE I'VE PURCHASED IT.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11352055
mediumPOWER TRAIN,ENGINE
Filed: Aug 2020

IN 2017 WHILE GOING STRAIGHT ON HIGHWAY UPHILL, MY VEHICLE SUDDENLY STARTED LOUD PINGING AND LOST POWER WHILE DRIVING, NO WARNING LIGHTS. I PULLED OVER AND STOPPED, KIA TOWED TO DEALERSHIP. SAID NO OIL IN ENGINE AND ENGINE FAILED. THIS WAS SERVICED BY SAME DEALERSHIP 2 WEEKS PRIOR. KIA REPLACED THAT ENGINE. 2019 CAR IN BEING SERVICED AND AFTER I WAS TOLD SAME SEAL IS BAD AGAIN AND WAS REPLACED. 2020 CAR IN BEING SERVICED AND WAS TOLD SAME SEAL WAS BAD A THIRD TIME. AFRAID TO DRIVE CAR WHEN NOT LUBRICATED DUE TO FIRE ISSUE WITH SOULS.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11348658
mediumPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2020

2015 KIA SOUL + HAS JUST BEEN CHECKED BY OUR DEALERSHIP SERVICE DEPARTMENT FOR NOT ACCELERATING AND SHIFTING PROPERLY. DEALER PERFORMED TRANSMISSION SERVICE AT 106,768 MILES ON JUNE 30, 2020, AND THIS DID NOT CLEAR THE ISSUES, 2ND SERVICE INSPECTRION ON JULY 1, 2020 RESULTED IN SERVICE DEPARTMENT SAYING THE ISSUES ARE WITH A PLUGGED CATALYTIC CONVERTER, WHICH HAS BEEN A POTENTIAL CONTRIBUTOR TO THE ONGOING NHTSA INVESTIGATION OF ALL KIA SOUL MODELS WITH THE 2.0L NU ENGINE. WE ALSO NOTED EXCESSIVE OIL CONSUMPTION TO THE SERVICE DEPARTMENT ON MULTIPLE OCCASIONS, BUT THEY HAVE DECLINED STARTING AN OIL CONSUMPTION TEST. NEITHER THE DEALER NOR EXTENDED WARRANTY COMPANY WILL COVER REPAIRS, AND ALLOWED US TO LEAVE THE DEALERSHIP WITH THE VEHICLE IN POTENTIALLY UNSAFE CONDITION, WITH NO REMEDY OTHER THAN US PAYING FOR PARTS AND LABOR TO REPLACE THE CATALYTIC CONVERTER. I WANT TO HAVE MY COMPLAINT ADDED TO THE ONGOING INVESTIGATION, AND CAN PROVIDE AND ENCOURAGE OTHER KIA SOUL OWNERS TO ALSO ADD THEIR SIMILAR ISSUES,M WHICH ARE WELL DOCUMENTED ON LINE IN FORUMS AND SOCIAL MEDIA.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11337168
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2020

CAR WAS IN MOTION GOING DOWN STREET THEN ENGINE STOPPED FROZE SHUT OFF WHILE DRIVING THROUGH MIDDLE OF INTERSECTION. TRIED TO RESTART CAR ONCE IT STARTED AGAIN ENGINE BEGAN A LOUD GRINDING NOISE LIKE PISTONS WERE READY TO EXPLODE. I DROVE HOME WITH THE ENGINE MAKE THE LOUD GRINDING NOISE AND STALLING CREATING UNSAFE DRIVING CONDITION. I SEE THAT THERE IS A 2015 KIA SOUL RECALL FOR GDI ENGINES BUT THE KIA HEADQUARTERS ARE SAYING THERE IS NO RECALL. THE CAR IS AT THE KIA SERVICE CENTER NOW AND THE FIRST THING THEY SAID IS THAT WE MAY NEED A NEW ENGINE. I FEEL THAT THIS IS A VERY UNSAFE IN THIS CAR AND I AM AFRAID OF KNOWN KIA SOUL ENGINE DEFECTS COULD PUT MY LIFE IN DANGER WHILE DRIVING. *TR

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11331167
mediumPOWER TRAIN,ENGINE
Filed: Jun 2020

Car burns oil excessively. Has started making bad engine noises. Visited a kia dealership mechanic.

NHTSA #: 11327267
mediumPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Apr 2020

The car is not accelerating properly and not changing gears correctly and automatically. The check engine light is on and is running several codes. It may be the catalytic converters.

NHTSA #: 11319937
mediumPOWER TRAIN
Filed: Jan 2020

2015 kia soul. Consumer writes seeking partial reimbursement for vehicle repairs. *ld the consumer stated the battery was replaced, but the failure recurred.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11302051
mediumPOWER TRAIN,ENGINE
Filed: Jan 2020

It has been troubled for couple of years. Main issue is when I start engine RPM hit over 3,000 and engine check light on. Very first time bring the car dealer ship, they just reset ecu but same symptom over again dealer ship changed ecu.

NHTSA #: 11301143
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2020

My kia is burning oil and started this hesitation feeling !! My car smells burnt inside and out of the car

NHTSA #: 11299651
mediumPOWER TRAIN
FireFiled: Mar 2018

Tl* the contact owns a 2015 kia soul. While driving 35-45 MPH, the manual clutch slipped and lost functionality without warning. The contact noticed an abnormal odor prior to the failure.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11075799
mediumPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2016

Tl* the contact owns a 2015 kia soul. While driving various speeds, the transmission lunged without warning. In addition, the contact observed that the vehicle shook vigorously while idling or while driving.

NHTSA #: 10937965
lowPOWER TRAIN,ENGINE
Filed: Jan 2023

Engine failure due to campaign 19120000. I was never notified via phone or mail back in 2020 when this was released. Now it’s not being honored.

NHTSA #: 11500526
lowPOWER TRAIN
Filed: Apr 2021

My transmission is slipping and will not shift

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11406407
lowPOWER TRAIN,ENGINE
Filed: Jan 2021

At 88k miles car begins to drive sluggish causing a acceleration issue. You can also hear a whistling sound from the engine with a faint knocking sound. Took the vehicle in for inspection and it was said to be the catalytic converter and or transmission.

NHTSA #: 11389939
lowPOWER TRAIN
Filed: Mar 2018

Our 2015 kia soul ev has over heated the main controller and shut down in traffic and would not move. This happened twice in chandler (phoenix ) arizona after traveling just 10 miles. This is a major safety concern.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11076517

Other 2015 Kia Soul Issues