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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2004 Kia Optima — Known Issues & Recalls

1 Recall225 Owner Complaints11 Categories Affected
225
Total Complaints
1
Open Recalls
8
Crashes
3
Fires
8
Injuries

Complaints from Jan 2015 to Dec 2012

The most reported issue is latches/locks/linkages problems (58 complaints). 8 complaints involved crashes. 3 involved fires.

Open Safety Recalls (1)

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 09V183000

Component: SUSPENSION:FRONT

KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.

Risk: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.

Fix: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Owner-Reported Issues (20 of 225)

Structure6 issues
criticalSTRUCTURE
Filed: Mar 2018

Your driver's side door is stuck closed and won't open from either inside or outside—whether you use the key, manual lock, or electronic controls. You're unable to exit the car from the driver's side, which is a safety concern. The fix will likely involve inspecting and repairing the door latch mechanism or lock assembly.

NHTSA #: 11081243
criticalSTRUCTURE
Filed: Apr 2017

Your driver's door won't open from either inside or outside, even when you unlock all the doors—they open except for the driver's door. Using the key manually or the center lock button doesn't help. This creates a safety risk where you could be trapped inside your car in an emergency.

NHTSA #: 10981452
highSTRUCTURE
Filed: Aug 2022

Your car's door lock mechanism has failed, leaving the door stuck in the locked position. You won't be able to unlock or open the door from either inside or outside the vehicle, which could trap you inside if you can't use another door or window. The part gave no warning before stopping working completely. Fixing this will likely require replacing the door latch assembly or lock mechanism.

NHTSA #: 11480899
highSTRUCTURE
Filed: Nov 2017

During routine brake service, a technician discovered a crack in your car's front frame. The dealer said it was safe to drive but told you the frame would need to be replaced. You're concerned that winter weather and road salt could cause the crack to spread further. Kia's manufacturer was notified and assigned a case number, and you're waiting to hear back about repair options.

NHTSA #: 11051307
highSTRUCTURE
Filed: Jan 2017

Your car made a loud abnormal noise without warning. A mechanic diagnosed that the frame had failed. Although your vehicle was serviced under a recall, the repair didn't fix the problem. This happened at 178,000 miles.

NHTSA #: 10943813
highSTRUCTURE
Filed: Oct 2016

Your door locks on both the driver and passenger sides won't unlock about 85% of the time, making it difficult to enter or exit the vehicle. When they do work, you may need to try multiple times with your key in the door latch to get them to unlock. The fix will likely involve replacing or repairing the door lock mechanisms and latches.

NHTSA #: 10913613
Air Bags3 issues
criticalAIR BAGS
CrashFiled: Jan 2018

Your passenger side airbags failed to deploy when another vehicle crashed into the front of your car while you were driving at 25 mph. This left the passenger without protection, resulting in serious injuries that required medical attention. The airbag system may need to be inspected or replaced to ensure proper deployment in future crashes.

NHTSA #: 11062981
criticalAIR BAGS
Filed: Jan 2017

Your airbag deployed unexpectedly while your wife was reaching for her seatbelt, causing scrapes and burns to her arm. The deployment was loud and startling. The airbag system will need to be inspected to determine why it fired without a crash or impact.

NHTSA #: 10945179
criticalAIR BAGS
Filed: Oct 2016

Your airbag warning light on the dashboard has been staying on continuously for the past two days. This indicates a problem with your airbag system that needs to be diagnosed. A technician will need to scan your vehicle's diagnostic system to identify the specific fault and may need to replace a faulty airbag sensor, wiring, or the airbag control module.

Parts you may need:

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NHTSA #: 10920049
Suspension2 issues
highSUSPENSION
Filed: Feb 2025

Your car had a noise from the front suspension, and when your mechanic went to replace the control arm, he discovered the subframe was rusted and cracking — a known issue KIA had recalled. When you contacted KIA about the recall repair, they refused because your vehicle is no longer under warranty. Fixing this will likely require replacing the damaged subframe and control arm components.

Parts you may need:

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NHTSA #: 11642022
highSUSPENSION
Filed: Feb 2017

Your 2004 Kia Optima failed a vehicle inspection because the subframe (the structural frame that supports the suspension) has severe corrosion and rust damage. This happened around 57,000 miles. The vehicle was not repaired. Fixing this will likely require replacing or extensively treating the corroded subframe.

NHTSA #: 10956326
Unknown Or Other2 issues
highUNKNOWN OR OTHER
Filed: Dec 2016

Your driver's side door won't unlock even though all other doors do. When you try to unlock it with the key from outside or use the central lock button from inside, the door immediately locks itself again. This forces you to climb over the center console to exit, and could be dangerous in an emergency situation like an accident or fire. The fix will likely involve repairing or replacing the driver's side door locking mechanism.

NHTSA #: 10930021
mediumUNKNOWN OR OTHER
Filed: Mar 2017

Your fuel pump stops working while you're trying to fill up the gas tank, making it very difficult to add fuel. It took multiple attempts (about 7 tries) to add just $7 worth of gas, even though your car has very low mileage and isn't driven frequently. The fuel filler neck or pump may need inspection or replacement to restore normal fueling.

NHTSA #: 10968309
Engine1 issue
criticalENGINE
Filed: Feb 2017

Your engine lost power while driving at 20 mph, dashboard warning lights came on, and the vehicle shut down completely. A mechanic found that your timing belt fractured, which caused severe engine damage requiring a full engine replacement. The manufacturer was notified but did not offer any assistance with repairs.

NHTSA #: 10955343
Fuel System, Gasoline1 issue
highFUEL SYSTEM, GASOLINE
Filed: Feb 2022

After refueling your 2004 Kia Optima, the engine won't start. You suspect this is related to a known fuel system issue, but your vehicle was checked and confirmed not to be part of any recall. The problem occurred at around 145,000 miles. A mechanic may need to inspect your fuel pump, fuel filter, or fuel injectors to identify why the engine is failing to start after refueling.

NHTSA #: 11452262
Suspension,air Bags,lane Departure1 issue
highSUSPENSION,AIR BAGS,LANE DEPARTURE
Filed: Mar 2021

While you were repairing brake lines and inspecting the undercarriage, you noticed rust on the suspension and frame. You identified this as a known recall issue for your vehicle. A recall inspection and potential rust treatment or component replacement may be needed to address the corrosion.

NHTSA #: 11405889
Electrical System1 issue
highELECTRICAL SYSTEM
Filed: Dec 2017

Your passenger door won't open because the door lock actuator has stopped working. This makes it unsafe to drive since passengers can't exit the vehicle. The fix will likely involve replacing the faulty door lock actuator.

Parts you may need:

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NHTSA #: 11056254
Air Bags,seat Belts,electronic Stability Control (esc)1 issue
highAIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Sep 2016

Your airbag warning light is turning on even though the wiring under your seat appears connected. Your seat belts aren't retracting smoothly, your door locks are getting stuck in the locked position, and your engine is starting and then shutting off on its own while parked. You'll likely need diagnostic testing of your airbag system, seat belt mechanisms, door lock actuators, and engine control system to identify and fix these interconnected electrical issues.

NHTSA #: 10903189
Vehicle Speed Control1 issue
mediumVEHICLE SPEED CONTROL
Filed: Jan 2019

While driving on the highway with cruise control engaged, your steering wheel cruise control buttons stopped working — pressing the cancel and set buttons had no effect. Your car continued at the preset speed until you tapped the brake pedal, which did cancel the cruise control. The issue likely involves the cruise control switch assembly on the steering wheel or its electrical connections.

NHTSA #: 11172999
Structure,latches/locks/linkages1 issue
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Dec 2016

Your driver's side door lock became stuck and wouldn't unlock, though you were eventually able to open it after several attempts. This happened at 101,000 miles and the vehicle wasn't repaired or diagnosed. The fix will likely involve inspecting and possibly replacing the door lock mechanism or latch assembly.

NHTSA #: 10934627

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