2000 Jeep Cherokee Body & Structure Problems
26 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (26)
GAS TANK SHIELD HAS RUSTED OUT AND PIECES ARE MISSING, THIS SHOULD BE RECALLED FOR A SAFETY HAZARD THAT THE GAS TANK CAN BE EXPOSED AND PUNCTURED BEING FATAL. I BROUGHT THIS TO A JEEP DEALER AND THEY SAID TO CALL CHRYSLER CORP. THEY DID NOT TAKE PHOTOS. THE DOORS IN SIDE ARE RUSTED. ALL YEARS ARE BEING RECALLED FOR THIS ISSUE OF THE SHIELD BUT NOT MY YEAR. DO YOU HAVE TO WAIT UNTIL SOMEONE DIES TO RECALL THESE UNSAFE VEHICLE'S?!! JEEPS ARE VERY EXPENSIVE AND I FEEL THAT MINE SHOULD BE FIXED ASAP BY THE COMPANY. *TR
FOR SAFETY, MODIFICATION OF REAR END OF JEEP TO PREVENT A FIRE. I WAS NOT NOTIFIED. *TR
SUNNY DAY, DRY ROAD. AT THE STOP I HEARD A LOUD 'TOC' SOUND REAR RIGHT SIDE. FELT LIKE THE REAR OF THE CAR HAD SLID. I MADE MY RIGHT TURN AND ACCELERATED ON ROAD WHEN THE CAR STARTED SWAYING LEFT AND RIGHT, I COULD NOT KEEP THE CAR ON THE ROAD AND ENDED UP ON THE LEFT LANE (55M/HR ROAD). MANAGED TO SLOW DOWN AND STOP IN PARKING LOT. MECHANIC SAID EXTREME CORROSION OF FRAME CAUSED SEPARATION OF THE AXLE TO THE RIGHT SIDE TORQUE. AXLE MOVED REARWARDLY TO LEAN AGAINST THE WING. *TR
I WAS ON MY WAY TO WORK DRIVING ABOUT 70MPH ON THE FREEWAY. AFTER A COUPLE OF MINUTES MY HOOD OPENED UP ON ITS OWN AND SLAMMED AGAINST MY WINDSHIELD WHICH CAUSED MY WINDSHIELD TO SHATTER. I WAS NEARLY IN MULTIPLE WRECKS WHILE ON THE FREEWAY BECAUSE 90 TO 95% OF MY WINDSHIELD WAS COVERED BY THE HOOD OF MY CAR. THIS WAS BY FAR THE SCARIEST THING THAT I HAVE EVER FACED. I NEARLY LOST MY LIFE ON THE FREEWAY. I AM NOT ABLE TO DRIVE MY JEEP AT THE MOMENT AND HONESTLY PREFER NOT TO DRIVE IT ANYMORE. I STRONGLY FEEL LIKE SOMETHING SHOULD BE DONE ABOUT THIS. NO ONE SHOULD EVER HAVE TO GO THROUGH THIS. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND CAUSED THE FRAME TO SEPARATE ON THE REAR PASSENGER SIDE. THE FAILURE CAUSED THE VEHICLE TO BE PULLED INTO THE LEFT LANE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE DUE TO THE EXTENSIVE CORROSION OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000. UPDATED 02/27/12
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTER FAILED. THE SEAT SHIFTED WHILE HE WAS DRIVING 55 MPH AND HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ADJUSTER NEEDED TO BE REPLACED BUT THE PART WAS BACKORDERED. THE FAILURE MILEAGE WAS 150,000.
2000 JEEP GRAND CHEROKEE - HEATER CORE LEAKAGE LED US TO TAKE UP CARPET - BOTH DRIVER'S SIDE AND PASSENGER SIDE HOLES IN THE FRAME WHICH HOLD THE SEATS DOWN TO THE BODY, WERE RUSTED THROUGH. CAUSE - WATER TRAP (DESIGN FLAW) IN DESIGN OF THE UNIBODY, AND NO UNDERCOATING TO HELP PREVENT SUCH OCCURRENCE. FRAME METAL IS APPROX. 1/8TH INCH THICK. AREAS AFFECTED WERE CUT OUT AND NEW METAL WELDED IN (BY PRIVATE PARTY - NOT DEALER. I DO HAVE THE PIECES WHICH WERE CUT OUT.) SHOULD THERE HAVE BEEN A COLLISION, THE SEATS WOULD HAVE BROKEN LOOSE FROM THE FRAME AND SERIOUS INJURIES WOULD HAVE OCCURRED. OTHER COMMENTS MADE ON THIS SAME VEHICLE, TO INCLUDE OURS, RELATE HOW THE ACTUAL SEAT FRAME BREAKS. METAL FOUND WHEN THIS OCCURRED IS WEAKENED - NOT RE-ENFORCED TO PREVENT BREAKAGE. *TR
MY 2000 JEEP GRAND CHEROKEE FRONT DRIVER SEAT TRACK HAS BROKE AND BEEN REPAIRED AND BROKE 3 TIMES NOW IN A YEAR. IT STARTED OUT AS LITTLE WOBBLE LIKE BOLT LOOSE, WHICH IS WHAT I THOUGHT IT WAS. MY MECHANIC PULLED THE SEAT OUT AND FOUND THE CRACK AND BROKEN METAL. TOOK IT TO AND CERTIFIED WELDER AND HAD IT WELDED. HE TOLD MY THE METAL WAS CHEAP AND THAT HE HAS WELDED 3 OTHERS WITH THE SAME ISSUE. THE LAST TIME HE WELDED IT FOR ME HE ADDED SOME METAL WHICH LASTED 6 MONTHS BEFORE BREAKING IN ANOTHER SPOT. NOW I JUST HAVE THE BACK WEDGED UP WITH BLOCK OF WOOD AND HAVE NO ADJUSTMENT IN MY SEAT ANYMORE. TALKED TO DEALER AFTER FIRST BREAK AND WAS TOLD THEY NEW OF SOME PROBLEM BUT WASN'T COVERED UNDER WARRANTIES OR NO RECALLS. NEW REPLACEMENT TRACK ARE EXPENSIVE AND MADE THE SAME AS ORIGINAL, WHICH HAS BEEN KNOWN TO BREAK TOO. SOUNDS LIKE ALOT OF PEOPLE ARE HAVING THESE ISSUES FROM WHAT I HAVE FOUND ON-LINE. PLEASE RECALL THIS ISSUE FOR EVERYONE SAFETY, AND BEFORE SOMEONE GETS KILLED. *TR
SEATS BUSTING OFF IN JEEP GRAND CHEROKEE BOTH SIDES WAS RIDING IN A 2000 GRAND CHEROKEE THE DRIVERS SEAT BUSTED TIPPED BACK DURING ACCELERATION FROM STOP. *TR
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE HOOD FLEW UP WITHOUT WARNING OBSTRUCTING BOTH THE DRIVER AND PASSENGER VIEW. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. AFTER THE CONTACT CLOSED THE HOOD, A PIECE OF STRING WAS TIED TO THE HOOD, AND FRONT GRILL TO SECURE THE HOOD DOWN WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
DT*: THE CONTACT STATED THAT WHILE LOOKING INTO THE VEHICLE ENGINE ON TWO DIFFERENT OCCASIONS, THE HOOD CAME DOWN AND STRUCK THE CONTACT ON THE BACK OF THE NECK. THERE WERE NO WARNING SOUNDS PRIOR TO THE HOOD FALLING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO EXPRESSED THAT THERE HAVE BEEN ISSUES WITH THE HOOD PROP RODS ON SEVERAL DIFFERENT MODEL YEARS OF THE CHEROKEES. THE DEALER WAS ABLE TO REPLACE THE HOOD PROP RODS.
DT*: THE CONTACT STATED WHILE CHECKING THE OIL, THE HYDRAULIC HOOD SUPPORTS FAILED ALLOWING THE HOOD TO STRIKE THE CONTACT IN THE HEAD. MINOR INJURIES WERE SUSTAINED. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER. UPDATED 4/6/2006 - *NM
THE HYDRAULICS DON'T HOLD THE HOOD UP IN THE OPEN POSITION. HOOD CAME DOWN ON THE CONSUMER, BUT THEY WERE ABLE TO CATCH IT BEFORE ANY INJURIES WERE SUSTAINED. DEALERSHIP SERVICED THE HOOD, BUT PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE HOOD STILL FALLS DOWN. HYDRAULIC ARMS DO NOT HOLD AND THREE IS NO SAFETY ARM SUBSTITUTE. *TC
2003 JEEP GRAND CHEROKEE. HOOD GAS SHOCKS THAT HOOD THE HOOD UP HAVE FAILED AND THE HOOD WILL NOT STAY IN THE UP POSITION. THIS IS VERY DANGEROUS, THE FIRST TIME THIS HAPPENS YOU ARE NOT EXPECTING THE HOOD TO FALL AND LUCKLY I GOT OUT OF THE WAY OR WOULD OF SUFFERED A SEVERE HEAD IMPACT.*AK
WHILE CONSUMER WAS LOOKING UNDER THE HOOD THE HOOD FELL AND HIT THE CONSUMER ON THE BACK. DEALER DETERMINED THAT THE STRUTS BROKE AND REPLACED THEM. *AK
WHILE DRIVING AT 70 MPH HOOD FLEW OPEN WHICH IMPAIRED DRIVER'S VISION.*AK
NO PARTS AVAILABLE: RECALL NUMBER B06 TO INSTALL A DEBRIS SHIELD ON THE INTAKE MANIFOLD. EXUM NISSAN JEEP,KIA, 1800 WEST SECOND STREET ROSWELL NM 88201 THE SERVICE MANAGER MARILYN 505 622 1800. DEALER IS AWARE OF THE PROBLEM. MR
CONSUMER STATED THAT THE DRIVER SEAT BECAME LOOSE WHICH IT WILL ALLOWED IT TO ROCK BACK AND FORWARD. DEALER WAS CONTACTED AND STATED THAT THE FRAME ON THE SEAT HAD BROKEN AND IT WAS REPLACED . TS
CONSUMER STATES VEHICLE DOOR IS STUCK IN THE LOCK POSITION. CONSUMER STATES THAT PASSENGER DOOR WILL NOT UNLOCK, WITH OR WITHOUT KEY. TS
CONSUMER STATES THAT THE FRONT DRIVERS SIDE DOOR AND REAR LOCKING DEVICES ARE JAMMING. CONSUMER STATES ONCE WAS TRAPPED IN VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
FOR THE PAST MONTH, I WAS UNABLE TO GET MY HOOD TO OPEN TO GET AN OIL CHANGE. I DECIDED TO TAKE MY CAR TO VAVOLINE TO SEE IF THE MECHANICS THERE COULD OPEN THE HOOD. THEY WERE ALSO UNABLE TO OPEN THE HOOD. THEY TOLD ME I WOULD HAVE TO TAKE IT TO A BODY SHOP, OR THE DEALERSHIP. LATER THAT EVENING WHILE DRIVING DOWN THE EXPRESSWAY AT 70 MPH, MY HOOD FLEW OPEN. I WAS UNABLE TO SEE IN FRONT OF ME. NO ONE WAS INJURED AND I WAS ABLE TO SAFELY GET MY CAR TO THE SIDE OF THE ROAD. VERY DISTURBED BY THIS INCIDENT, I RESEARCHED AND DISCOVERED THAT DODGE RAMS HAD A RECALL FOR CORROSION OF THE RETURN SPRING ON THE HOOD SECONDARY LATCH THAT COULD CAUSE THE MECHANISM TO BIND IN THE RELEASE POSITION AND THE HOOD COULD OPEN UNEXPECTEDLY. I HAVE ALSO CONTACTED DAIMLER CHRYLSER REGARDING THE INCIDENT. DT
TAILGATE WOULD NOT OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
REAR DOOR ON DRIVER SIDE WILL NO LONGER OPEN, EITHER MANUALLY OR WITH REMOTE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
POWER LOCK MECHANISM ON LEFT FRONT DOOR STOPPED WORKING IN 12/01. HAD REPAIRED ON 12/21/01 AT COST OF $240.56. THE LEFT BACK DOOR LOCKING MECHANISM STOPPED WORKING IN 1/02. HAD REPAIRED IN 3/02 AT COST OF $268. THE REAR HATCHBACK DOOR LOCKING MECHANISM STOPPED WORKING IN 4/02. THE PROBLEM STARTS WITH A GRINDING NOISE THEN THE LOCK FAILS TO ENGAGE AND FAILS TO DISENGAGE.
RIGHT REAR DOOR LOCK/ LATCH HAD CAUGHT ON FIRE WHILE DRIVING. VEHICLE AT DEALER FOR INSPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
DURING FRONTAL CRASH CARGO COVER CAME LOOSE AND FELL ON TOP OFF CSS IN BACK SEAT, CHILD WAS NOT IN VEHICLE AT THE TIME. *AK