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2013 Hyundai Santa Fe Brakes Problems

43 owner-reported brakes complaints from NHTSA data

43
Complaints
1
Recalls
3
Crashes
4
Fires
Jan 2023Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Brakes Recalls (1)

RECALLCampaign #23V651000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Owner Complaints (43)

criticalSERVICE BRAKES
Filed: Dec 2024

Your ABS module is making noise and causing multiple warning lights to stay on (ABS, parking brake, and traction control). You're also experiencing loss of speedometer and odometer readings, reduced steering effort, and unexpected sudden stopping that required a tow. Your dealership identified a short in the ABS module as the cause and recommended replacement. Though a recall exists for ABS module inspection and fuse installation for your vehicle, your VIN isn't showing up in the recall system despite having the same part number listed in the recall.

NHTSA #: 11628691
mediumSERVICE BRAKES,ENGINE
Filed: Jul 2024

The contact owns a 2013 Hyundai Santa Fe. The contact stated while depressing the brake pedal, the pedal extended to the floorboard and the stopping distance was extended. The vehicle was taken to the local mechanic who flushed the brake lines and replaced the brake master cylinder, but the failure persisted. The vehicle was later taken to the local dealer, but no further information was available. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was also experiencing excess oil consumption. The cause of the failure was not yet determined. The failure mileage was 115,000. The VIN was not available.

NHTSA #: 11603383
mediumSERVICE BRAKES
Filed: Jul 2024

Hyundai Recall HY251, NHTSA 23V651000. The ABS Module is failing. This issue may cause the car to catch fire while driving or parked. I've taken the car to multiple dealers. The ABS light is on, the Traction Assist light is on, the Down Hill Assist light is on, and the Parking Brake light is on. The dealers are more than happy to provide standard maintenance services, but are evidently unable to get the part to fix this issue. One dealer told me they could replace the entire ABS Module, but the manufacture would not approve it. This car is my main form of transportation and is causing me enormous stress not knowing when or where my car is going to catch on fire, and if it'll end up causing damage to other people's property. Hyundai has had more than sufficient time to address this issue and to make the corrective parts available to dealers.

NHTSA #: 11601755
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2024

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal burning odor coming from the vehicle. No warning lights were illuminated. The contact stated that several days later the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed with a blown engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact had not yet received the recall notification. The dealer was made aware of the failure and informed the contact that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was 141,884.

NHTSA #: 11597433
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2024

See attached document for complaint

NHTSA #: 11586133
mediumSERVICE BRAKES, HYDRAULIC
FireFiled: Apr 2024

The contact owns a.2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while parked, he observed smoke emanating from the engine compartment. The contact opened the hood and observed flames coming from the center of the motor and extinguished the fire. The fire department was made. A police report was not filed. The vehicle was towed to an independent mechanic where it was diagnosed that the fire started due to fuel rail malfunctioned and melting the hard plastic manifold causing the fire, and the fuel rail and intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

NHTSA #: 11584912
mediumSERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Filed: Apr 2024

See attached document for complaint

NHTSA #: 11581888
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2024

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11578675
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2024

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11578416
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2024

The contact owns a 2013 Hyundai Sante Fe. The contact received notification of NHTSA Campaign Number: 23V651000 ( Service Brakes, Hydraulic), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #: 11578470
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2024

See attached document for complaint

NHTSA #: 11577277
mediumSERVICE BRAKES
Filed: Feb 2024

Recall on below since September 2023 and they still have no remedy/fix available. Due to fire hazard I'm unable to park my car in my garage or near the house & says could cause fire while driving. How long is deemed unacceptable for no fix provided? Recall: THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD LEAK BRAKE FLUID INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME. AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING. NHTSA Recall #23V651000. Hyundai campaign recall #251

NHTSA #: 11571162
mediumSERVICE BRAKES
Filed: Feb 2024

recall 251 I feel Hyundia is dragging their feet with a fix for this recall.. It was been way too long. It can cause a fire and can not park my Santa Fe in my garage. The problem has hbeen confirmed with Hyundai.

NHTSA #: 11570193
mediumSERVICE BRAKES
Filed: Feb 2024

Brakes locked up on me driving

NHTSA #: 11570093
mediumSERVICE BRAKES, HYDRAULIC
FireFiled: Jan 2024

The contact owned a 2013 Hyundai Santa. The contact received notification of NHTSA Campaign Number 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated while driving at 72 MPH, there was a strong smell coming from the vehicle. The contact pulled over but did not see anything and continued driving. No warning lights illuminated. However, the smell became stronger so the contact drove the vehicle to a soccer field where there were no other vehicles to leave and return with a mechanic. As the contact walked away, while the vehicle was parked, a passerby informed the contact the vehicle was on fire. Per the contact, smoke, and flames were coming from underneath the vehicle. No one was injured during the fire and the vehicle was destroyed. The vehicle was towed to CoPart. The fire department was notified and extinguished the fire. A fire department and police report was filed. The manufacturer was made aware of the failure however stated there was no fix. The approximate failure mileage was 145,000

NHTSA #: 11567951
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2024

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11565759
mediumSERVICE BRAKES
Filed: Jan 2024

NHTSA Recall Number23V651000 - I was told this issue would be fixed by November 2024. To date "no remedy has been identified" per Hyundai, however, the same thing happened in other vehicles with this manufacturer and a remedy has been implemented, the ABS brake module has been replaced. Hyundai is not following through with this. I am unable to drive my vehicle as it my spontaneously combust. I cannot drive my grandchildren in a vehicle that may catch on fire at any time. There is a remedy, replace the ABS break module. Hyundai is not doing this in a timely fashion.

NHTSA #: 11564176
mediumSERVICE BRAKES, HYDRAULIC
Filed: Nov 2023

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11557692
mediumSERVICE BRAKES
Filed: Nov 2023

On July 26, 2023 the brakes totally failed on my 2013 Santa Fe Sport. I paid $$$ to have the brakes fully repaired. This week I received a Hyundai recall campaign notice 251 that suggested brakes might fail with a potential for resulting fire. This recall message prompted me to report my incident to Hyundai. Since it has been over 10 years, Hyundai says it has no responsibility. The issue for me was traffic safety to protect our loved ones and to avoid causing a serious accident or injury to others. I would Hyundai to be be responsible and pay for my brake repair and ensure its vehicle are safe and road worthy.

NHTSA #: 11555670
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2023

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Recently, the contact stated that several unknown warning lights were illuminated after refueling the vehicle. The warning lights disappeared after driving for an extended period. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

NHTSA #: 11551302
mediumSERVICE BRAKES, HYDRAULIC
FireFiled: Oct 2023

The contact owned a 2013 Hyundai Santa FE. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power, but he was able to safely coast to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the engine was on fire. The contact was able to extinguish the fire with fire extinguishers provided by bystanders. A fire report was filed, and a police report was not filed. No injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow and deemed a total loss. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 86,000.

NHTSA #: 11548472
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Feb 2023

It all started on Thursday, February 16 when I went into my garage and noticed a strange chemical smell and my car battery was dead. My husband replaced the battery that night, but we noticed the break lights stayed on. When took it to a Firestone Department on Friday, February 17, they replaced the battery terminal and ran diagnostics. We finally called and got an answer on Monday, February 20. The mechanic said it was the ABS Control Module and wiring harness. We transported the car that Monday afternoon to the local Hyundai dealership, which we really didn’t want to deal with since we haven’t had nice experiences with them in the past. They never called us and when we finally got ahold of the service department on Wednesday, February 22, they stated that they believe that it is the ABS Control Module, but they are unable to fix it locally. We would have to send it to another Hyundai dealership which is about 100 miles away. After speaking to the Hyundai Corporate Office, they suggested with previous recalls to place an incident report. The recall for the ABS Systems for Hyundai came out on May 16, 2018 and the recall number 218. The recall includes cars with the cruise control systems.

NHTSA #: 11509048
mediumSERVICE BRAKES
Filed: Jan 2023

ABS was repaired 6 months ago. Now light comes back on today.

NHTSA #: 11502935
mediumSERVICE BRAKES
Filed: Jan 2023

Brake failure. Our 2013 Hyundai Santa Fe Sport 2.0T is having serious brake issues. On pressing brake pedal, it'll travel all the way down, and only pumping the brake might get vehicle to stop. My wife almost hit a vehicle at a traffic light. We've had both front and rear brakes replaced, and master cylinder has been replaced by a certified mechanic, but to no avail. Our mechanic suggested contacting Hyundai dealership, as next option would be ABS. I made an appointment with our local Hyundai Dealer in Odessa, Texas, but said they can only get me in on February 9th, and this vehicle is needed for work. The vehicle is a serious hazard to drive. I've since noticed several ABS recalls, but none for this year model. Something is seriously wrong. My wife almost rear ended a vehicle on the first incident.

NHTSA #: 11501916
mediumSERVICE BRAKES
Filed: Jan 2023

Brake failure. Our 2013 Hyundai Santa Fe Sport 2.0T is having serious brake issues. On pressing brake pedal, it'll travel all the way down, and only pumping the brake might get vehicle to stop. My wife almost hit a vehicle at a traffic light. We've had both front and rear brakes replaced, and master cylinder has been replaced by a certified mechanic, but no avail. Our mechanic mentioned possibility of an ABS issue, and suggested we contact Hyundai first. I made an appointment with our local Hyundai Dealer in Odessa, Texas, but said they can only get me in on February 9th, and this vehicle is needed for work. The vehicle is a serious hazard to drive.

NHTSA #: 11500675
mediumSERVICE BRAKES
Filed: Aug 2022

My abs, traction control lights came on meaning the abs system is rendered inoperable. Hyundai has a campaign (949) for the same make and model as my SUV but my VIN isn’t included in that campaign. The SUV has 70,000 miles on it.

NHTSA #: 11481756
mediumSERVICE BRAKES
Filed: Nov 2021

The Downhill Assist system shows a light, and the vehicles brake lights do not work when it is lighting up. It only occurs sometimes, but it causes the vehicle to slow on it's own and the brakes light are not working. I feel this may cause an accident or even an injury due to an accident. I was wanting to know if you could investigate this to see if anyone else is having this possibly dangerous problem?

NHTSA #: 11440104
mediumSERVICE BRAKES, AIR
Filed: Oct 2021

ABS system lights going off after recall Recall #205 being completed. My vehicle has only 27,000 miles on it and is in excellent condition. I took it in for the recall and have spent thousands of dollars at the dealership for regular maintenance over the past year. Two days after the recall being done, my ABS system lights went off. Rick Case Hyundai wants to charge another $l,200 for ABS sensor replacement. This is incredible since nothing was wrong until I took it in, as advised, for the recall on the ABS system. Now they say I need to keep the car outside in case of a fire and that the sensors aren't covered. This is an outrange and I get NO assistance since contacting Hyundai Customer Care and the case manager of my Case #l8756193 is an absolute joke and of no help whatsoever. The sensors should be replaced at NO Cost to me as it was a direct result of the recall visit.

NHTSA #: 11436771
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jan 2021

AFTER STARTING THE CAR, THE WARNING LIGHTS FOR DEFECTIVE ABS,ESC AND DBS (MAY) STAY ON. SOMETIMES AFTER STARTING THE CAR, THESE LIGHT GO OFF. HYUNDAI HAD PREVIOUSLY REPLACED ABS SENSORS ON THE VEHICLE.

NHTSA #: 11390107
mediumSERVICE BRAKES
Filed: Dec 2020

ABS & BRAKE WARNING LIGHTS ARE ON. EVEN AFTER REPLACING BRAKES. THIS IS CURRENT RECALL BUT MY VIN DOES NOT SHOW UP UNDER THIS RECALL. THE RADIO & GPS WORKS BUT THERE IS NO SOUND COMING OUT. I WAS ABLE TO RESET BEFORE BUT NOT ANYMORE.

NHTSA #: 11385572
mediumSERVICE BRAKES,ENGINE
Filed: Nov 2020

WHILE DRIVING I TURNED THE CORNER GOING ROUGHLY 7 MPH AND MY CAR JUST COMPLETELY STALLED OUT. I WAS ABLE TO GET IT BACK STARTED BUT DROVE IT HOME AND DIDN'T WANT TO RISK TAKING IT OUT ON A MAJOR HIGHWAY OR STREET.

NHTSA #: 11375281
mediumSERVICE BRAKES, HYDRAULIC
Filed: Nov 2020

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. RICK CASE HYUNDAI LOCATED AT 19991 VILLAVIEW RD, CLEVELAND, OH 44119 AND MANUFACTURER WERE CONTACTED, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT THE CONSUMER STATED MANUFACTURER EXPECTS CONSUMER TO PAY FOR THE RENTAL VEHICLE. *TR

NHTSA #: 11373942
mediumSERVICE BRAKES
Filed: Oct 2020

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH ABS MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE THE VEHICLE JERKED FORWARD WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

NHTSA #: 11366671
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2020

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT DISCOVERED AN ARTICLE REGARDING NHTSA CAMPAIGN NUMBER: 20V520000(SERVICE BRAKES, HYDRAULIC) FOR WHICH THE VIN WAS INCLUDED HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. FITZGERALD HYUNDAI GAITHERSBURG (905 N. FREDERICK AVE, GAITHERSBURG, MD 20879) WAS CONTACTED BY PHONE ON THREE SEPARATE OCCASIONS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11365788
mediumSERVICE BRAKES, HYDRAULIC,ENGINE
Filed: Oct 2020

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE PEDAL MADE AN ABNORMAL SQUEAKING SOUND WHILE DEPRESSED WITH THE ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PATRIOT HYUNDAI OF EL MONTE (3462 PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD THE VEHICLE INSPECTED BY THE SAME DEALER DUE TO AN ABNORMAL OIL ODOR. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WERE NO SIGNS OF AN OIL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11364578
mediumSERVICE BRAKES,ENGINE
Filed: Jun 2019

I WAS ON MY WAY TO A SOFTBALL FIELD FOR MY GRANDDAUGHTERS GAME AND AFTER STOPPING AT A STOP SIGN, I BEGAN TO ACCELERATE AND MY CAR JUST DIED. I DRIFTED OVER TO THE ROADSIDE AND TRIED AT LEAST 5 TIMES TO RESTART THE VEHICLE TO NO AVAIL. I THEN CALLED AAA AUTO AND HAD THE GIRLS START WALKING TOWARD THE BALL FIELD , MUCH AGAINST MY BETTER JUDGEMENT ( AGES 10 & 12). THE VEHICLE I HAD TOWED WEDNESDAY TO MY HOME. I NOW HAVE NO TRANSPORTATION. WE WERE ON A SMALL CONNECTING ROAD BETWEEN ROUTE 40 AND275.

NHTSA #: 11218448
mediumSERVICE BRAKES
Filed: Apr 2019

EVERY 4MONTHS I HAVE TO REPLACE MY ROTATOR AND BREAKS ON THE FRONT LEFT SIDE AND RIGHT SIDE AND ON THE BACK LEFT SIDE AND RIGHT SIDE. I'VE HAD MY SUV FOR 2 YEARS AND 7MONTHS. IT STARTED EARLY LAST YEAR(MY BREAKS)AROUND FEBRUARY THE FIRST TIME A FRIEND OF MINE DONE THEM HE IS A MECHANIC. HE PUT THE FRONT ONE'S ON LEFT SIDE AND THE RIGHT SIDE. THEN ABOUT 4MOTHS LATER THE BACK ONE'S RIGHT AND LEFT SIDES. THEN 4MONTHS LATER THE LEFT AND RIGHT SIDE WENT OUT (FRONT). THEN AGAIN THE BACK BREAKS WENT I DONT UNDERSTAND WHAT IS GOING ON.THIS WILL BE MY THIRD GO AROUND WITH THESE BREAKS

NHTSA #: 11204143
mediumSERVICE BRAKES, HYDRAULIC,ENGINE
FireFiled: Jun 2017

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER (DORAL HYUNDAI LOCATED AT 10285 NW 12 ST DORAL, FL 33172) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA #: 10993939
mediumSERVICE BRAKES
Filed: Apr 2017

WHILE DRIVING ON INTERSTATE, 65 MILES HOUR , SMELL OF BURNING COMING FROM REAR OF SUV, 2013 HYUNDIA SANTA FE SPORT 56K MILES GOT OUT OF SUV AND MY LEFT REAR BRAKE WAS SMOKING VERY HOT, TOOK IT TO DEALER AND THEY LOOKED AT THE LEFT REAR BRAKE AND SAID IT WAS JUST THE BRAKE PAD, REPALCED PAD, BUT DID NOT INSPECT ALL MY BRAKES! THEN NEXT DAY MY LEFT AND RIGHT REAR BRAKES LOCKED UP AND WAS SMOKING, AGAIN TOOK TO DEALERSHIP, THEY SAID NOTHING WRONG! I WAS SO CONFUSED, I CALLED THE HYUNDAI CUSTOMER SERVICE THEY DID A COMPLAINT FORM, IT DID NO GOOD FOR DEALERSHIP DID NOT FIX OR DID THEY DO A COMPLETE BRAKE INSPECTION, THEY SAY IT WOULD BE TO COSTLY AND WOULD TAKE TO MUCH TIME! AND ON THE CHECK IN FORM THEY PUT MILEAGE OF 66K MILES SO AS TO LOOK AS IT WAS OUT OF WARRANTY BUT YET THE BRAKES LOCK UP! I GOT A CALL FROM HYUNDAI SERVICE REP. DAVE HE SAID HE WANTED TO MAKE SURE I AS BEING TAKEN CARE OF AND WOULD SEE TO THAT MY BRAKES GET FIXED. BUT NOTHING EVER CAME OF IT, HE DOES NOT ANSWER MY CALLS AND DID NOT SET ANYTHING UP.... WOW WHAT A COMPANY. I LOOKED UP PROBLEM ON THE INTERNET AND YES THERE HAS BEEN OTHERS WITH SAME PROBLEM WITH THERE BRAKES BUT NOTHING HAS EVER COME BACK FROM HYUNDAI SAYING THAT IT IS A PROBLEM, SO I DID THE CALIPER REPLACEMENT ON MY OWN AND YES THE CALIPERS ARE SHOT! NO GOOD. SO WHAT GOOD IS THERE WARRANTY?

NHTSA #: 10971497
mediumSERVICE BRAKES
CrashFiled: Oct 2016

TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

NHTSA #: 10913736
mediumSERVICE BRAKES
CrashFiled: Jun 2016

DRIVING 15-17 MILES AN HOUR, RUSH HOUR, ON STREET TRIED TO STOP, BUMP CAR IN FRONT, DEALER SAID I NEED AN MASTER CYLINDER AND AN BREAK BOOSTER, BROUGHT MY CAR 4/9/16, CERTIFIED USED CAR, NOW I HAVE TO PAY 1200.00 TO GET THE BRAKES FIX PLUS 500.00 DEDUCTIBLE FOR ACCIDENT PLUS 100.00 DEDUCTIBLE FOR EASYCARE, THIS IS NOT FAIR.

NHTSA #: 10872805
mediumSERVICE BRAKES, HYDRAULIC
CrashFiled: Jun 2015

CAR IN FRONT OF ME STOPPED TO AVOID RUNNING RED LIGHT AT INTERSECTION. I TRIED TO BRAKE AND THOUGHT MY ANTI-LOCK BRAKES WOULD STOP ME BUT THEY FAILED TO WORK PROPERLY AND I HIT THE CAR IN FRONT OF ME. THERE WAS VERY LITTLE DAMAGE TO THE CAR IN FRONT OF ME BUT $8,000 DAMAGE TO MY CAR. I TOOK THE CAR TO THE HYUNDAI DEALER AND ASKED THEM TO CHECK OUT MY BRAKES AND THEY PUT THEIR COMPUTER ON MY CAR AND SAID EVERYTHING WAS OK. I HAVE SINCE TESTED THE "ANTI-LOCK" ON MY BRAKES AND THEY PROVIDE TOO MUCH "ANTI-LOCK" AND I KNOW HOW ANTI-LOCK SHOULD WORK LOCKING AND QUICKLY RELEASING REPEATEDLY UNTIL STOPPING, BUT THESE BRAKES DO NOT WORK LIKE THAT WITH A FEELING OF BEING ON ICE UNTIL JUST BEFORE STOPPING TO WORK LIKE MY PREVIOUSLY CARS HAVE WORKED.

NHTSA #: 10733134
mediumSERVICE BRAKES
Filed: Aug 2014

I HAD JUST PICKED MY VEHICLE FROM THE DEALER FROM HAVING A 30,000 MILE SERVICE COMPLETED. I LEFT THE DEALERSHIP COMING TO A COMPLETE STOP LEAVING THE PARKING LOT. PROCEEDED TO THE NEXT STOP LIGHT AND CAME TO A COMPLETE STOP. THE NEXT STOP LIGHT TURNED YELLOW AND I WAS APPLYING THE BRAKES. I FELT A POP IN THE BRAKES AND THE PEDDLE WENT DIRECTLY TO THE FLOOR AND THE VEHICLE DID NOT STOP. I COASTED TO THE NEXT AVAILABLE PLACE THAT I COULD PULL OFF, AND LET THE VEHICLE COAST TO A STOP. I CONTACTED THE DEALER AND THEY CAME TO GET THE VEHICLE. I FOLLOWED THE DEALER DRIVER AS HE DROVE THE VEHICLE BACK TO THE DEALERSHIP. ON THE WAY THE COURTESY DRIVER CAME BACK WITH THE MECHANIC. THEY POPPED THE HOOD AND HE CHECKED IT OUT. WHEN WE GOT BACK TO THE DEALERSHIP I ASKED WHAT THE MECHANIC WAS DOING. HE SAID HE THOUGHT SOMETHING MAY NOT HAVE BEEN CONNECTED FROM THE SERVICE, WHICH WAS NOT THE CASE. THEY INFORMED ME THEY WOULD CALL ME IN THE MORNING WITH WHAT THEY FIND. I HAD MY DAUGHTER IN THE VEHICLE AND WE WERE LUCKY THAT IT DIDN'T HAPPEN AT A BUSY INTERSECTION. MY MAIN CONCERN IS KNOWING MY RIGHTS WHEN I DO GET THE VEHICLE AND MY CONCERN THAT AFTER A 30,000 MILE TUNE UP AND A FULL VEHICLE INSPECTION THAT THIS HAPPENED. I AM CONCERNED WITH THE SAFETY OF MYSELF, FAMILY AND FRIENDS IN THIS VEHICLE. *TR

NHTSA #: 10622149

Other 2013 Hyundai Santa Fe Issues