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2013 Hyundai Santa Fe Body & Structure Problems

15 owner-reported body & structure complaints from NHTSA data

15
Complaints
1
Fires
Mar 2024Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (15)

mediumSTRUCTURE
Filed: Jul 2024

The left back door of the vehicle is not operational. This issue is causing significant concern, especially in potential emergency situations where access through this door may be crucial. It is imperative that this problem is addressed promptly to ensure the safety and functionality of the vehicle.

NHTSA #: 11604870
mediumSTRUCTURE
Filed: Apr 2024

my door lock actuator has gone out once again and it seems to be a common issue i believe it could potentially be a safety hazard if the actuator goes out and driver is unaware could potentially get drivers or other passengers stuck in vehicle.

NHTSA #: 11583419
mediumSTRUCTURE
Filed: Mar 2024

Interior lights will not turn off when car is turned off and door is opened. Open door warning stays on dash while driving. Doors will not stay locked. Car does not make beep noise when locking with fob. Radio stays on when car is off and door has been opened and then closed.

NHTSA #: 11575673
mediumSTRUCTURE
Filed: Dec 2023

The paint is peeling off, started a couple of years ago, but its getting worse and worse. I jsut read about this recall that was issued. Needed to know what can be done. The front is peeled, so i added a hood front end bra, and have peeling spots all around. I try to wash only with soft water so it will not peel as much. I added a picture of the front with the bra, but if needed i will send one without. This picture was sent to my insurance. "Hyundai Paint Peeling Recall Explained The Hyundai Paint Peeling Recall was issued in 2016 due to a defect in the exterior paint finish of certain Hyundai models. This defect caused the paint to peel or bubble on the affected vehicles, leaving them with an unsightly appearance. Affected models and years include the Santa Fe Sport (2013-2016), Sonata (2015-2016), Tucson (2011-2016), Elantra GT (2013-2016), and Azera (2012-2016)."

NHTSA #: 11562389
mediumSTRUCTURE,SERVICE BRAKES,ENGINE
FireFiled: Dec 2023

The vehicle caught fire while driving due to unknown cause. The vehicle was unable to break as smoke began coming into the vents. Car came to a stop and the flames were present underneath the vehicle before engulfing the entire hood. Vehicle has been deemed total loss by insurance.

NHTSA #: 11558964
mediumSTRUCTURE
Filed: Oct 2023

The vehicles panoramic sunroof shattered while driving. This created an unsafe situation and the insurance company still has not fixed in 6 months.

NHTSA #: 11549046
mediumSTRUCTURE
Filed: May 2023

The paint on my vehicle is pealing off

NHTSA #: 11521302
mediumSTRUCTURE
Filed: Jun 2021

The latch of the driver door doesn’t lock. It remains open . There was a recall for it but not sure if it ever got done before I bought the car.

NHTSA #: 11421228
mediumSTRUCTURE
Filed: Aug 2017

WHILE DRIVING DOWN THE HIGHWAY MY SUNROOF BECAME DETACHED THE MECHANISM WHICH OPENS AND CLOSES IT FAILED AND MY SUNROOF ALMOST FLEW OFF ON THE HIGHWAY WHICH POSES A GREAT DANGER. WITH THE HELP OF A STATE TROOPER WE WERE ESCOURTED OFF THE HIGHWAY WHERE WE HAD TO DUCT TAPE THE SUNROOF ON IN ORDER TO GET BACK HOME ROUTE 2 HYUNDAI HAS HAD MY VEHICLE FOR ALMOST 2 MONTHS NOW

NHTSA #: 11015920
mediumSTRUCTURE
Filed: Apr 2016

A FRIEND AND I WERE TRAVELING FROM RICHMOND, TX TO PORT ARANSAS, TX ON FRIDAY, APRIL 8, 2016 WHEN THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED IN CORPUS CHRISTI (ON THE CROSSTOWN EXPRESSWAY - SH 286). IT SOUNDED LIKE A GUNSHOT AND THEN THE PLASTIC ROOF COVERING STARTED TO FLAP INDICATING THE ROOF HAD BEEN DAMAGED. WE WERE NOT FOLLOWING CLOSELY BEHIND ANOTHER VEHICLE AND NEITHER OF US NOTICED A ROCK OR ANY OTHER OBJECT IN FRONT OF US. AFTER THE INITIAL FRIGHTENING NOISE, I QUICKLY PULLED OFF THE FREEWAY AND ONTO THE FEEDER ROAD PULLING INTO A GAS STATION. THE ROOF HAD SHATTERED INTO SMALL PIECES. WE WERE ABLE TO FIND A HYUNDAI DEALERSHIP IN CORPUS CHRISTI NOT FAR FROM WHERE THE INCIDENT TOOK PLACE AND SLOWLY MADE OUR WAY THERE. THE MANAGER AT THAT LOCATION TOLD US HE HAD KNOWN OF THIS HAPPENING TO THE HYUNDAI VELOSTER PANORAMIC ROOFS. HE ARRANGED A RENTAL AGREEMENT FOR A TEMPORARY SUB VEHICLE AND WE WERE ABLE TO CONTINUE TO OUR DESTINATION. AT THIS MOMENT (MONDAY, APRIL 11, 2016), MY SANTA FE IS BEING ASSESSED AT THE CORPUS CHRISIT DEALERSHIP. OUTCOME UNKNOWN. TWO PHOTOS INCLUDED OF DAMAGE.

NHTSA #: 10854839
mediumSTRUCTURE
Filed: Jun 2015

DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE SUNROFF JUST EXPLODED. IT SOUNDED LIKE A GUNSHOT WENT OFF. LUCKILY THE SUNROFF COVER WAS CLOSED ON THE INSIDE, OUTHERWISE I WOULD HAVE BEEN COVERED IN SHATTERED GLASS. TEMPERATURE OUTSIDE WAS 93 DEGREES AND SUNNY......UPDATED 11/13/15 *BF UPDATED 1/4/2016*JS

NHTSA #: 10725335
mediumSTRUCTURE,VISIBILITY/WIPER
Filed: Apr 2015

WHILE TRAVELING AT 70 MPH A LOUD EXPLOSION WAS HEARD AND THE PANORAMIC SUNROOF EXPLODED COVERING ME AND MY PASSENGER IN SHATTERED GLASS CAUSING MINOR CUTS TO ONE OF US. NO OBJECT APPEARED TO HIT THE CAR. GLASS COVERED THE OCCUPANTS AS WELL AS ANY FOLLOWING VEHICLES POTENTIALLY CAUSING DAMAGE. NO OBJECT WAS FOUND TO INDICATE THAT THE VEHICLE WAS STRUCK. THE GLASS WAS PUSHED OUTWARDS AS THOUGH IT WAS PUSHED FROM INSIDE THE CABIN. *TR

NHTSA #: 10705488
mediumSTRUCTURE
Filed: Sep 2013

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, HE HEARD A STRANGE NOISE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE A FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

NHTSA #: 10544985
mediumSTRUCTURE
Filed: Sep 2013

I WAS DRIVING TO WORK IN THE MORNING AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. IT TOOK A SECOND OR TWO TO GET MY BEARINGS BUT WHAT HAD HAPPENED WAS THE FORWARD PANE OF GLASS ON MY SUNROOF HAD EXPLODED. THERE WAS A FAIR AMOUNT OF GLASS ALL THROUGHOUT THE FRONT AND REAR SEATS OF THE INTERIOR BUT MOST OF IT HAD BLOWN OUT OF THE CAR. ALL BUT 2-3 INCHES OF GLASS AROUND THE PERIMETER HAD BLOWN OUT. THE TEMPERATURE WAS AROUND 65 F.

NHTSA #: 10542442
mediumSTRUCTURE,SEATS,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Mar 2013

VEHICLE WAS PURCHASED AROUND JUNE 3 2012, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. SEATS:I TOO HAVE EXPERIENCE THE DRIVER SEAT BEING VERY LOSE AND ROCKING. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY TIGHTENED THE BOLTS BUT IT DIDN'T TAKE BUT A DAY TO REALIZE THAT THIS WASN?T A TOTAL FIX. EACH TIME I TAKE IT BACK THEY JUST SAY THEY LOCKED THE BOLTS DOWN BUT WILL NOT DO ANY PAPERWORK ON IT AND. SUNROOF: MY SUNROOF MAKES A WHISTLING NOISE WHEN I DRIVE DURING WINDY CONDITIONS. I TOOK IT BACK TO THE DEALERSHIP AND THEY TOO HEARD THE NOISE. BUT TOLD ME THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT AND THAT THEY ARE WAITING FOR A TSB (TECHNICAL SERVICE BULLETIN) IN ORDER TO CORRECT THIS ISSUE. THREE MONTHS AFTER I PURCHASED THE VEHICLE MY BACK PASSENGER REAR WINDOW BLEW OUT AT 60 MPH AND THEY WOULDN'T COVER IT UNDER WARRANTY SINCE THEY DIDN?T KNOW WHAT CAUSED THE WINDOW TO BLOW. I'VE NOW HAD THE CARE FOR 10 MONTHS NOW AND STILL THEY HAVE NOT FIXED THIS ISSUE. I HAVE BEEN A SUPER SUPPORTER OF HYUNDAI BUT HOW CAN I CONTINUE TO RECOMMEND THIS COMPANY IF THEY ADVERTISE THEY HAVE THE BEST WARRANTY AND CUSTOMER SERVICE BUT WONT FOLLOW THROUGH? HYUNDAI NEEDS TO FIX THIS AND MAKE IT RIGHT WITH US OWNERS. *TR

NHTSA #: 10504082

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