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2020 Hyundai Palisade Wipers & Visibility Problems

114 owner-reported wipers & visibility complaints from NHTSA data

114
Complaints
1
Recalls
1
Crashes
Jan 2022Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Wipers & Visibility Recalls (1)

RECALLCampaign #22V627000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Fix: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

Owner Complaints (114)

criticalVISIBILITY/WIPER
Filed: Mar 2025

The driver side wiper stopped functioning during a rain storm. Fortunately, I was not on a major road and was able to navigate. If I had been on the highway, I would have been blinded and potentially in a major accident if not able to pull over expeditiously.

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NHTSA #: 11646441
criticalVISIBILITY/WIPER,VISIBILITY
Filed: Mar 2023

Two cracks to windshield that started spontaneously from the upper and lower edges of windshield when vehicle was only a few months old. Both cracks immediately lengthened 2.5 to 3 feet within 15 minutes of crack starting. Multiple small chips over past 2 years that have not occurred in our other vehicles that are driven similar routes and distances.

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NHTSA #: 11511329
criticalVISIBILITY
Filed: Jan 2023

The windshield on the Hyundai Palisade presents a safety hazard. The windshield cracks at low impact of a micro-pebble. The windshield could potentially cause a fatality if the car is involved in an accident.

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NHTSA #: 11504813
criticalVISIBILITY/WIPER
Filed: Jul 2021

On interstate highway in South Dakota in September 2020, a small pebble came off the road surface creating a small chip on front windshield. Within one hour the windshield had a crack horizontally covering the entire windshield. This caused a complete one day delay on our vacation trip as the windshield had to be replaced at a local Safelite location.

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NHTSA #: 11426433
criticalVISIBILITY/WIPER
Filed: Jun 2021

The auto glass must all be restored. It’s essential that the windows/ windshield be in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision.

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NHTSA #: 11422376
criticalVISIBILITY/WIPER
Filed: Jul 2020

I have a safety concern with the fragile windshield. The glass is very easily cracked which creates a safety concern if the car is ever in an accident. My window began cracking without with impact while driving.

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NHTSA #: 11340946
highVISIBILITY,AIR BAGS,SEAT BELTS
Filed: Mar 2026

Your 2020 Hyundai Palisade has two active safety recalls (for seat belts and air bags), but the manufacturer doesn't have replacement parts available yet—and the wait has gone longer than you feel is reasonable. Additionally, your windshield washer system isn't spraying fluid properly when you try to clean the windshield. The dealer confirmed that recall parts still aren't in stock. Fixing these issues will require waiting for recall parts to become available and having the washer nozzles or pump system inspected and repaired.

NHTSA #: 11727897
highVISIBILITY/WIPER
Filed: Jan 2022

Front wipers stop unexpectedly operating when in moderate snow conditions. Wipers will not operate again for 3-4 minutes, leaving driver stranded on roadway. The dealer, after consultation with Hyundai tech support, says it appears the motor overheats but replacing it with a new motor will not solve the problem.

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NHTSA #: 11448616
highVISIBILITY/WIPER
Filed: Nov 2021

2020 Hyundai Palisade purchased in May, 2020, amid COVID shutdown, and not driven as much as normal until September, 2020. In February, 2021 was driving along a 4-lane parkway (speed limit 55) and something struck the windshield. All other vehicles were at least 2 car lengths away and the sound of the strike sounded like an insect hitting the windshield.

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NHTSA #: 11439309
highVISIBILITY/WIPER
Filed: Aug 2021

I walked out to my vehicle in the driveway this morning and the windshield was cracked for no apparent reason. There were no visible chips near the crack. Crack extended from lower Driver's side corner upwards and across to almost the center-line.

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NHTSA #: 11428828
mediumVISIBILITY/WIPER
Filed: Jan 2025

Driver side windshield wiper has stopped working after encountering snow. The issue was initially intermittent, but now the wiper on the driver's side has stopped working completely. In searching, this is a known issue with other Palisades.

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NHTSA #: 11635584
mediumVISIBILITY
Filed: Aug 2024

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed.

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NHTSA #: 11610400
mediumVISIBILITY
Filed: Oct 2023

The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 75 MPH, the contact heard an explosion above her head. The contact stated no warning light was illuminated.

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NHTSA #: 11548207
mediumVISIBILITY
CrashFiled: Sep 2023

The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 MPH in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down.

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NHTSA #: 11545494
mediumVISIBILITY/WIPER
Filed: May 2023

I was driving in a downpour today at approximately 11:30 am at 40mph when the driver side wiper stopped working. This is a verified recall issue which WAS REPAIRED on February 28, 2023. I was able to pull over safely into a parking lot until the weather calmed and then was able to very carefully drive home on side roads.

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NHTSA #: 11521310
mediumVISIBILITY
Filed: May 2023

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11519788
mediumVISIBILITY
Filed: Dec 2022

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted.

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NHTSA #: 11497638
mediumVISIBILITY
Filed: Oct 2022

The contact owns a 2020 Hyundai Palisade. The contact stated while driving in the snow, the windshield wipers became inoperable. The contact stated no warning light was illuminated.

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NHTSA #: 11490266
mediumVISIBILITY
Filed: Sep 2022

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11482677
mediumVISIBILITY
Filed: Jul 2022

The contact owns a 2020 Hyundai Palisade. The contact stated that the front windshield had cracked without impact. The contact stated he had replaced the front windshield three times.

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NHTSA #: 11475306
mediumVISIBILITY
Filed: Mar 2022

The contact owns a 2020 Hyundai Palisade. The contact stated that a crack was observed on the windshield starting in the middle of the glass under the rearview mirror. The contact stated while driving at approximately 35 MPH, the windshield cracked to the base of the windshield along the frame and across the driver's side.

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NHTSA #: 11459010
mediumVISIBILITY/WIPER
Filed: Feb 2022

The contact owns a 2020 Hyundai Palisade. The contact stated while driving in inclement weather at an undisclosed speed, the front windshield wipers became inoperable causing a visibility hazard while driving. The contact veered to the side of the road and cleared the snow from the windshield and waited approximately 45 minutes before the windshield wiper regained normal function.

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NHTSA #: 11450874
mediumVISIBILITY
Filed: Oct 2021

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving 20 MPH, an explosion was heard. Later, the sounds of marbles rolling around the vehicle were heard.

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NHTSA #: 11436837
mediumVISIBILITY/WIPER
Filed: Jun 2021

The windshield was hit with a pebble at a low speed of around 35mph. There were no other cars within about 3 car lanes, so this was not a high-impact situation. However, the pebble cracked still cracked the windshield.

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NHTSA #: 11420352
mediumVISIBILITY/WIPER
Filed: Apr 2021

Was drive on the expressway at 55mph and something struck the windshield. A small chip was on the glass. I called my insurance company and they sent safelite glass to repair the chip.

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NHTSA #: 11408113
mediumVISIBILITY/WIPER,LANE DEPARTURE
Filed: Apr 2021

A tiny stone kicked up while driving on the freeway barely made a noise and cracked the windshield. I tried to have repaired and it spread. can't believe how fragile the wind shield is from a be tiny stone.

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NHTSA #: 11406444
mediumVISIBILITY/WIPER
Filed: Mar 2021

THE WINDSHIELD IN THIS CAR IS HORRIBLE! I'VE ALREADY HAD 2 CRACKS IN IT, ONE OF WHICH THAT HAS SPREAD SO BAD IT WILL HAVE TO BE REPLACED. ONLY 15,000 MILES ON THE CAR! NEVER HAD ANYTHING LIKE THIS HAPPEN WITH ANY OTHER CAR I'VE OWNED.

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NHTSA #: 11404160
mediumVISIBILITY/WIPER
Filed: Mar 2021

SEVERAL TIMES WHEN IT SNOWED THIS WINTER, I HAD ISSUES WITH THE WINDSHIELD WIPERS FREEZING UP ON ME. THIS SEEMS LIKE A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED IMMEDIATELY.

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NHTSA #: 11404159
mediumVISIBILITY/WIPER
Filed: Mar 2021

Small pebble struck windshield and large crack occurred on driver side. Had windshield replaced on 2/25/21. On 3/20/21, another large crack appeared on drivers side for no apparent reason.

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NHTSA #: 11404036
mediumVISIBILITY/WIPER
Filed: Feb 2021

WHEN SNOW BUILDS UP IN THE WINDSHIELD WIPER WELL THE WIPERS STOP WORKING.

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NHTSA #: 11396409
mediumVISIBILITY/WIPER
Filed: Feb 2021

I HAVE A 2020 PALISADE AND I LIVE IN MAINE. TODAY WAS THE THIRD SEPARATE EPISODE THAT MY WIPERS COMPLETELY DISABLED WHILE I WAS DRIVING. I SPENT QUITE A WHILE PRIOR TO DRIVING CLEANING OUT THE AREA NEAR THE WIPERS, AND HAD TO STOP THREE TIMES ON MY HOUR LONG COMMUTE TO WORK TO CLEAR MORE ICE/SNOW FROM THE AREA WHERE THE WIPERS REST. THE FIRST TWO TIMES I WAS UNSUCCESSFUL AND IT WAS VERY DIFFICULT TO SEE. THE WIPERS WERE WORKING WHEN I LEFT MY HOUSE AND BECAME DISABLED AS I WAS DRIVING. THE WEATHER WAS A MIX OF SLEET, RAIN AND SNOW BUT WITH MINIMAL BUILDUP THAT WOULD'VE CAUSED THE WIPERS TO BE DISABLED. I HAD NO WARNING OR VISIBILITY AND AN ACCIDENT COULD HAVE EASILY OCCURRED. I HAVE A VIDEO OF THE ISSUE.

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NHTSA #: 11396527
mediumVISIBILITY/WIPER
Filed: Feb 2021

WHILE DRIVING A SMALL PEBBLE STRUCK MY WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS WAS NOT A ROCK, BOULDER OR ANYTHING OF SIZE, IT WAS A PEBBLE. I HAVE SEEN THAT OTHER 2020 PALISADE OWNERS HAVE ALSO HAD THEIR WINDSHIELD CRACK UNDER THESE SAME CIRCUMSTANCES. ITS UNREAL THAT HYUNDAI IS ALLOWED TO SELL CARS WITH INSUFFICIENT WINDSHIELDS WITH THIN GLASS. THIS CAN POTENTIALLY CAUSE A SAFETY HAZARD WHEN YOUR UNABLE TO SEE OUT OF YOUR CRACKED WINDSHIELD AT HIGHWAY SPEEDS.

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NHTSA #: 11395589
mediumVISIBILITY/WIPER
Filed: Feb 2021

CRACKED DRIVER WINDOW, NO VISUAL SIGN ON DING

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NHTSA #: 11394440
mediumVISIBILITY/WIPER
Filed: Feb 2021

VEHICLE WINSHIELD CRACKED WHILE DRIVING DOWN THE ROAD. IT JUST CRACKED WITHOUT IMPACT FROM AN OBJECT. INITIAL CRACK WAS APROX 10 INCHES LONG AND NOW EXTENDS AROUND 16 LOCATED DIRECTLY IN FRONT OF DRIVER. MANUFACTURER WILL NOT COVER AND COST IS OVER $1,200 DOLLARS. HAVE DELAYED DUE TO COST BUT IT IS IMPACTING DRIVERS VISION.

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NHTSA #: 11394252
mediumVISIBILITY/WIPER
Filed: Jan 2021

NEW 2020 PALISADE GOT A CRACKED WINDSHIELD WITHIN 3 WEEKS OF PURCHASE (300 MILES) FROM A TINY PEBBLE AT 30 MPH ON A SIDE ROAD. REPLACED ON 9/17/2020. A SECOND CRACK APPEARED YESTERDAY (1/10/21) ON THE REPLACEMENT WINSHIELD AT 6351 MILES. NOTHING WAS HEARD OR SEEN TO CAUSE THIS ONE AGAIN DRIVING G ON A SIDE ROAD. SO I HAVE HAD TWO BROKEN WINDSHIELDS ON THIS NEW VEHICLE IN A VERY SHORT TIME UNDER LIGHT DRIVING CONDITIONS.

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NHTSA #: 11387547
mediumVISIBILITY/WIPER
Filed: Jan 2021

WIPER SYSTEM APPEARS TO HAVE BUILT IN PROTECTION FOR THE MOTORS THAT WILL STOP THEM ANYTIME SNOW BUILDS UP IN THE WINDSHIELD WELL. THIS HAPPENS EVEN IF THE WINDSHIELD AND WINDSHIELD WELL ARE COMPLETELY CLEARED PRIOR TO STARTING A DRIVE. I'VE HAD TO PULL OVER TWICE ON THE HIGHWAY TO STOP THE VEHICLE, CLEAR THE SNOW, TURN THE VEHICLE OFF AND BACK ON TO START THE WIPERS TO WORK AGAIN. AGAIN, TO BE CLEAR, ALL SNOW WAS REMOVED FROM THE WINDSHIELD PRIOR TO DRIVING.

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NHTSA #: 11386634
mediumVISIBILITY/WIPER
Filed: Nov 2020

WE WERE DRIVING ON US-27 AND A PEBBLE SIZED STONE HIT THE FRONT WINDSHIELD AND HAD CAUSED A 18 INCH LINEAR CRACK ON THE CENTER OF THE WINDSHIELD EXTENDING ALL THE WAY TO THE TOP OF THE FRAME.

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NHTSA #: 11376952
mediumVISIBILITY/WIPER
Filed: Oct 2020

AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED.

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NHTSA #: 11366687
mediumVISIBILITY/WIPER
Filed: Oct 2020

WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED.

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NHTSA #: 11363686
mediumVISIBILITY/WIPER
Filed: Oct 2020

A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE.

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NHTSA #: 11363718
mediumVISIBILITY/WIPER
Filed: Oct 2020

WINDSHIELD DEVELOPED A CRACK OUT OF NOWHERE. NEVER SAW IT GET HIT, BUT LARGE SPREADING CRACK WAS THERE ONE MORNING ... VERY WEAK GLASS.

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NHTSA #: 11363412
mediumVISIBILITY/WIPER
Filed: Oct 2020

WINDSHIELD DEVELOPED A HAIRLINE CRACK RUNNING HORIZONTALLY OVER MOST OF THE WIDTH, THEN TURNING UPWARD FOR ABOUT A FOOT ON PASSENGER SIDE. NO STONE CHIPS OR IMPACT MARKS, JUST A SPONTANEOUS CRACK THAT I NOTICED IN BRIGHT SUN. IT IS SPREADING.

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NHTSA #: 11362410
mediumVISIBILITY/WIPER
Filed: Sep 2020

WINDSHIELD JUST CRACKED 8 INCHES AND I WAS JUST SITTING AT A RED LIGHT

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NHTSA #: 11362027
mediumVISIBILITY/WIPER
Filed: Sep 2020

PALISADE SAT IN GARAGE FOR 6 DAYS..DROVE OUT TODAY WINDSHIELD CRACKED. DEALER FOUND SUPERFICIAL CHIP THE SIZE OF A PIN HEAD. POOR QUALITY WINDSHIELD

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NHTSA #: 11360889
mediumVISIBILITY/WIPER
Filed: Sep 2020

WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER A SMALL PEBBLE HITS WHEN THE VEHICLE WAS IN MOTION IN THE HIGHWAY.

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NHTSA #: 11355612
mediumVISIBILITY/WIPER
Filed: Sep 2020

SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?

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NHTSA #: 11355616
mediumVISIBILITY/WIPER
Filed: Sep 2020

WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.

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NHTSA #: 11355426
mediumVISIBILITY/WIPER
Filed: Sep 2020

MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE.

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NHTSA #: 11355161
mediumVISIBILITY/WIPER
Filed: Sep 2020

I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE!

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NHTSA #: 11355032
mediumVISIBILITY/WIPER
Filed: Sep 2020

DRIVING HYUNDAI PALISADE ON A FEEDER ROAD OF THE HIGHWAY, AROUND 20 MPH, A SMALL PEBBLE HIT THE WINDSHIELD. INSTEAD OF HAVING A SMALL KNICK, A CRACK FORMED AND IT IMMEDIATELY RAN 1/2 THE WINDSHIELD. THE VERY NEXT DAY, ANOTHER PEBBLE HIT WHILE DRIVING ON THE FEEDER ROAD AND A SECOND CRACK FORMED AND DID THE EXACT SAME THING. THE TINY PING OF A PEBBLE CAUSED 2 LARGE CRACKS THAT ARE NOW AFFECTING VISIBILITY WHILE DRIVING. AFTER RESEARCHING, WE SEE THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR THEIR FAULTY AND WEAK WINDSHIELDS AND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE INABILITY FOR THE WINDSHIELD TO TAKE ANY TINY IMPACT. WE ALSO KNOW KIA, THEIR SISTER COMPANY IS REPLACING WINDSHIELDS ON THE TELLURIDE FOR THE BAD WINDSHIELDS. HYUNDAI HAS YET TO ACKNOWLEDGE THE WINDSHIELD IS NOT REACTING APPROPRIATELY TO SMALL PEBBLES. WE ARE EXTREMLEY CONCERNED HOW THE WINDSHIELD WILL HOLD UP TO NORMAL DRIVING CONDITIONS.

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NHTSA #: 11353479
mediumVISIBILITY/WIPER
Filed: Sep 2020

APPROXIMATELY 6,000 MILES IN, MY WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 5" LONG FROM THE CAMERA HOUSING DOWN. I DO NOT RECALL A ROCK STRIKE EVENT HAPPENING, AND I AM THE SOLE DRIVER OF THE CAR. I JUST HAD THE WINDSHIELD REPLACED TODAY, AND BEFORE THE GLUE WAS DRY TWO CRACKS APPEARED SPONTANEOUSLY WITHOUT HAVING THE CAR IN MOTION, ON MIRRORED SIDES OF THE WINDSHIELD. OVER THE PAST SIX HOURS THAT MY CAR HAS BEEN IN THE GARAGE, ONE CRACK HAS GROWN BY AT LEAST 2". IT SEEMS THERE IS SOMETHING STRUCTURALLY UNSOUND ABOUT THE SHAPE OF THE WINDSHIELD WITH PRESSURE CRACKS SEEMING TO OCCUR SPONTANEOUSLY.

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NHTSA #: 11352873
mediumVISIBILITY/WIPER
Filed: Aug 2020

WE HAVE HAD TWO INCIDENTS WITH OUR WINDSHIELD SINCE OWNING IT BRAND NEW FOR ONLY 8 MONTHS. THE FIRST INCIDENT WAS WHILE WE WERE DRIVING ON INTERSTATE-95 AND A SMALL ROCK HIT THE WINDSHIELD CAUSING A SMALL CHIP TO THE DRIVER-SIDE BOTTOM CORNER THAT SPIDERED QUICKLY BUT WAS SMALL ENOUGH TO BE FIXED AND SEALED. THE SECOND INCIDENT WAS ALSO WHILE WE WERE DRIVING, THIS TIME ON INTERSTATE-81, AND A SMALL ROCK HIT THE CENTER MIDDLE OF THE WINDSHIELD AND QUICKLY SPREAD AS A CRACK NEARLY 2-FEET LONG AND ANGLED. THIS CRACK COULD NOT BE REPAIRED AND THE WINDSHIELD NEEDED TO BE REPLACED.

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NHTSA #: 11352323
mediumVISIBILITY/WIPER
Filed: Aug 2020

VEHICLE WINDSHIELD WAS STRUCK ON THE LOWER EDGE BY SMALL PEBBLE. THIS CAUSED A CHIP. DAYS LATER WITH THE VEHICLE SITTING THE WINDOW CRACKED. THE VEHICLE HAS BEEN SITTING FOR 3 WEEKS AND THE WINDSHIELD HAS CONTINUED TO CRACK. VEHICLE WAS MOVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS. WINDSHIELDS SHOULD BE ABLE TO TAKE THIS KIND OF IMPACT WITHOUT RUINING THE WINDSHIELD.

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NHTSA #: 11352400
mediumVISIBILITY/WIPER
Filed: Aug 2020

SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW.

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NHTSA #: 11350849
mediumVISIBILITY/WIPER
Filed: Aug 2020

WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE.

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NHTSA #: 11350785
mediumVISIBILITY/WIPER
Filed: Aug 2020

CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J.

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NHTSA #: 11350018
mediumVISIBILITY/WIPER
Filed: Aug 2020

WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT.

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NHTSA #: 11349161
mediumVISIBILITY/WIPER
Filed: Aug 2020

I purchased a new 2020 hyundai palisade about 2 months ago. I was driving the speed limit on the highway. A small pebble hit the windshield and it cracked the glass on the lower right side.

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NHTSA #: 11348517
mediumVISIBILITY/WIPER
Filed: Jul 2020

About a month after buying the vehicle, with less than 900 miles, a large crack developed behind the mirror of the windshield that was noticed while the vehicle was parked. We had not been hit by anything noticeable or audible, and by the time we were able to see the crack the windshield was ruined. We noticed a very small blemish in the dark area near the mirror that may have caused the crack.

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NHTSA #: 11341326
mediumVISIBILITY/WIPER
Filed: Jul 2020

Had a small rock hit the windshield while driving on the interstate in traffic. My speed was maybe 50 MPH. The impact created a very small mark on the windshield.

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NHTSA #: 11337836
mediumVISIBILITY/WIPER
Filed: Jul 2020

2020 palisade with 15,000 miles hit by a rock, leaving 2 decent sized cracks about an inch and a half in diameter on the passenger side. The windshield took a week to arrive and be replaced, which in the meantime the crack expanded almost the entire length of the windshield, crossing over to the driver's side. The windshield was replaced and taken to dealership to have sensors recalibrated.

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NHTSA #: 11331871
mediumVISIBILITY/WIPER
Filed: Jun 2020

I purchased my car february 2020. In may 2020, with approx 3,000 miles on it, while driving my vehicle, a small rock hit my windshield. Upon impact, the crack spread across the windshield.

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NHTSA #: 11329726
mediumVISIBILITY/WIPER
Filed: Jun 2020

Small pebble hit windshield and it cracked...less than 30 minutes from picking it up from the dealership that replaced the first windshield that cracked from a small pebble. Hyundai is refusing to pay for the defected windshield. Research show thousands of owners are dealing with windshield, wipers, and wind sounds.

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NHTSA #: 11328041
mediumVISIBILITY/WIPER
Filed: Jun 2020

Small rock chip turned into over a foot long crack over night. The chip must of occurred on a small 50 mile road trip and the next morning when the sun come up the heat expanded the chip to over a foot long. Chip occurred at the very top of the windshield in the black area, crack formed going downward in a j motion towards the driver's side.

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NHTSA #: 11327812
mediumVISIBILITY/WIPER
Filed: Jun 2020

The windshield on this vehicle is defective in that any minuscule impact has the potential to completely crack it. I have now had two windshields replaced within the last 5 months for presumed impacts that were not even perceptible from within the vehicle. I'm not even certain if the cracks were impact related at all.

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NHTSA #: 11326969
mediumVISIBILITY,VISIBILITY/WIPER
Filed: May 2020

Windshield will crack when barely hit with rocks on road. I've had vehicle less than 10 months and 1st crack happened 3weeks after I got vehicle. After 2 nd crack, 1 month later, I tried to get it filled but it started to run so he had to stop.

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NHTSA #: 11324701
mediumVISIBILITY/WIPER
Filed: Apr 2020

SCRATCHES AND HAIRLINE CRACKS IN THE WINDSHIELD.

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NHTSA #: 11321643
mediumVISIBILITY/WIPER
Filed: Apr 2020

I HAVEN'T BEEN DRIVING MY VEHICLE VERY MUCH AT ALL AND PUSHED UP TO ADJUST MY REARVIEW MIRROR AND IT CRACKED MY WINDSHEILD.

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NHTSA #: 11321690
mediumVISIBILITY/WIPER
Filed: Apr 2020

Driving on the highway and a small pebble hit the windshield. Went home called hyundai dealership inquired about my bumper to bumper warranty and was told that windshields were not covered. The next day that small crack dot grew to line cracks about 12-14' long.

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NHTSA #: 11320316
mediumVISIBILITY/WIPER
Filed: Mar 2020

A small rock impact at the base of the windshield immediately spread and became a large semi-circle shaped crack. There was no opportunity to repair before spread. Attempts by my dealer and me to appeal to hyundai to cover the repair for this based on numerous complaints of rapid cracks for this vehicle and the kia telluride were denied.

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NHTSA #: 11318642
mediumVISIBILITY/WIPER
Filed: Oct 2019

WHILE IN MOTION ON A HIGHWAY A VERY SMALL FOREIGN OBJECT HIT THE LOWER SIDE OF THE WINDSHIELD IN FRONT OF THE DRIVER. THE SOUND OF THE HIT WAS BARELY AUDIBLE SO THE OBJECT HAD TO BE VERY SMALL. I DON'T SEE HOW SUCH A SMALL OBJECT COULD BREAK A WINDSHIELD ON A 2 WEEK OLD VEHICLE

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NHTSA #: 11270087
lowVISIBILITY/WIPER
Filed: Sep 2023

Windshield developed a 30 in crack without hitting anything on the road. Other owners report a similar problem on a Facebook group.

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NHTSA #: 11544995
lowVISIBILITY/WIPER
Filed: Nov 2022

Four windshields in 2 years. Very small rocks cause major cracks. $6000 on windshields.

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NHTSA #: 11492829
lowVISIBILITY/WIPER
Filed: Oct 2022

Tiny pebble hit my windsceen while I was driving and immediately a large crack spread all over the windcsreen

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NHTSA #: 11488934
lowVISIBILITY/WIPER
Filed: Oct 2022

Windshield is fragile and breaks easily. Windshield will break from low impact debris. Crack impairs drivers vision due to extensive quick spread across windshield..

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NHTSA #: 11488627
lowVISIBILITY
Filed: Aug 2022

Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself

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NHTSA #: 11481598
lowVISIBILITY/WIPER
Filed: May 2022

Car was originally purchased new on May 30, 2020. On July 30th, 2020, I noticed a chip in the windshield. The car only had roughly 600 miles.

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NHTSA #: 11464062
lowVISIBILITY/WIPER
Filed: Apr 2022

Windshield cracked

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NHTSA #: 11460453
lowVISIBILITY/WIPER
Filed: Jan 2022

Windshield cracks easily. It is a known issue and Hyundai has yet to recall it. Will have had to replace my windshield twice in two years for incidents that should have resulted in no crack or a small crack.

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NHTSA #: 11446259
lowVISIBILITY/WIPER
Filed: Nov 2021

A few days ago a small pebble was thrown up from a car in front of me while traveling from work which LED to a small 1" spider crack in the windshield. By the next morning, this spider had grown to about 1' long. And now by the end of this week it has grown to more than 2' long.

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NHTSA #: 11440989
lowVISIBILITY/WIPER
Filed: Sep 2021

Windshield crack appeared near the roof line just to the drivers side of the rear view mirror and traveled immediately ~18 inches diagonally towards the passenger wiper blade. There appears to be a very tiny nick where the crack started, but if something hit the windshield it was so small we never heard it and the crack traveled instantly across the windshield.

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NHTSA #: 11432800
lowVISIBILITY/WIPER
Filed: Sep 2021

When driving down the tollway in my city early in the morning, no cars around for at least 200 yards, something small hit my windshield causing a spiderweb crack in the center of windshield. Will have owned the vehicle for 2 weeks as of tomorrow and has less than 3k miles on it.

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NHTSA #: 11432402
lowVISIBILITY/WIPER
Filed: Sep 2021

While we were in a store shopping the windshield spontaneously cracked. No reason, not caused by a rock chip or any other impact.

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NHTSA #: 11431797
lowVISIBILITY/WIPER
Filed: Aug 2021

At 12,800 miles, while parked, a 18'' to 24'' windshield crack spontaneously appeared originating from the lower, passenger side edge, sloping up towards driver side. Nothing came into contact with the glass, and no chipped starting point is visible.

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NHTSA #: 11428126
lowVISIBILITY/WIPER
Filed: Jul 2021

A small rock hit the windshield and a huge crack ran all the way across at 7,000 miles. Before I even Had time to replace the windshield another crack in a totally different location developed. Extremely unsafe!

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NHTSA #: 11426250
lowVISIBILITY/WIPER
Filed: May 2021

Windshield chipped and subsequently cracked with no noticeable impact with any rock or other object.

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NHTSA #: 11417931
lowVISIBILITY/WIPER
Filed: Apr 2021

Was traveling in the subject vehicle at approximately 40 MPH on a well maintained county street when a small piece of gravel struck and cracked the windshield. The nearest vehicle was approximately 100 yards ahead, traveling in the same direction.

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NHTSA #: 11414338
lowVISIBILITY/WIPER
Filed: Apr 2021

Windshield wipers quit working all of sudden while driving when it's snowing causing one to pull off the road. It doesn't have too be a heavy snow fall. It's a very scary experience and has happened on several occasions during 2020 & 2021 winters

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NHTSA #: 11406456
lowVISIBILITY/WIPER
Filed: Feb 2021

Driving on a two lane rural road during a snowstorm, a town snow plow stopped suddenly in front of me. When I stopped short, snow slid off of my roof onto the windshield. When this happened, my wipers stopped working altogether, leaving me with no forward visibility at all.

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NHTSA #: 11398291
lowVISIBILITY/WIPER
Filed: Feb 2021

With snow, the wipers just stop working if too much snow piles up in the well even when driving.

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NHTSA #: 11396810
lowVISIBILITY/WIPER
Filed: Dec 2020

While driving during snowfall, snow accumulated over wiper area and blocks wipers from moving. We had to pull over on highway in middle of snowstorm and clear the wiper area. Extremely dangerous for myself and family.

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NHTSA #: 11385104
lowVISIBILITY/WIPER
Filed: Sep 2020

My windshield cracked while driving in the expressway.

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NHTSA #: 11353100
lowVISIBILITY/WIPER
Filed: Aug 2020

Had the vehicle for 3 weeks and while driving on a highway, the first tiny pebble to hit windshield cracked it from the drivers side window frame all the way to the middle of windshield. Was afraid that the glass was going to collapse in. Very thin glass and afraid to drive of the highway now.

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NHTSA #: 11350732
lowVISIBILITY/WIPER
Filed: Aug 2020

Small chip on the windshield caused a big ripple. Has 2500 miles roughly on the car and its an limited version. Its the first chip I have noticed and owning different model cars in the past I have never seen a chip causing such a big ripple like this one.

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NHTSA #: 11349829
lowVISIBILITY/WIPER
Filed: Aug 2020

Windshield cracked while getting a car wash. Vehicle has less than 9,000 miles on it.

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NHTSA #: 11349092
lowVISIBILITY/WIPER
Filed: Aug 2020

Car has under 1400 miles and went on first trip. Hit two small rocks and windshield cracked in both spots. Haven't cracked a windshield in 10 years of driving.

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NHTSA #: 11348469
lowVISIBILITY/WIPER
Filed: Aug 2020

Car has less than 2000 miles and windshield has cracked. I was going 55mph ok a highway and an extremely small pebble hit the windshield causing it to crack. I have owned numerous hyundai's before and never had an issue with the windshield cracking.

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NHTSA #: 11344182
lowVISIBILITY/WIPER
Filed: Aug 2020

Within 45 days of purchasing the vehicle, I was driving on I-69 in houston and heard a light gravel rock sound hitting the windshield. Within minutes the small star spread over a foot in each direction. Living in houston we are accustomed to rock chips and how to handle them.

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NHTSA #: 11343713
lowVISIBILITY/WIPER
Filed: Aug 2020

Got a stone chip on windshield and with in an hour it has turned into a ten inch crack

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NHTSA #: 11343044
lowVISIBILITY/WIPER
Filed: Jul 2020

Vehicle has 5,000 miles on it and has had the windshield crack twice at lower speeds (less than 50mph) with small pebbles being kicked up off the city streets. Each crack resulted in a full windshield replacement .

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NHTSA #: 11342578
lowVISIBILITY/WIPER
Filed: Jul 2020

The windshield is extremely fragile and prone to cracking which requires full replacement. I only have 350 miles on the car and already have a nick from normal everyday driving. I didn't even hear or see any hit to the windshield but it still got nicked.

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NHTSA #: 11342627
lowVISIBILITY/WIPER
Filed: Jul 2020

Small pebble hit windshield while driving called satellite to fix and while finishing the fix the compound popped out of small crack and the windshield cracked more all the way across.

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NHTSA #: 11341899
lowVISIBILITY/WIPER
Filed: Jul 2020

Palisade windshield cracked while driving, didn't hear/see anything even hit window. Under 3500 miles and have to completely replace windshield and re-calibrate sensors now.

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NHTSA #: 11340370
lowVISIBILITY/WIPER
Filed: Jul 2020

Rock hit windshield on highway. I've read that there are a significant number of cracked windshields on the palisade.

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NHTSA #: 11338874
lowVISIBILITY/WIPER
Filed: Jul 2020

The vehicle is two weeks old with less than 1,000 miles on it. The windshield cracked down the center. The vehicle was sitting in my driveway, it was hot and the AC was on full.

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NHTSA #: 11338501
lowVISIBILITY/WIPER
Filed: Jun 2020

My windshield literally just cracked. No visible sign of damage or a rock hitting it. It happened while I was sitting at a stop light.

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NHTSA #: 11331849
lowVISIBILITY/WIPER
Filed: Jun 2020

18' crack in the windshield from an undetermined source, normal driving. Crack was noticed after returning to the vehicle in a parking lot, not parked under any trees.

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NHTSA #: 11327973
lowVISIBILITY/WIPER
Filed: Jun 2020

Cracked windshield by a small pebble driving 65 MPH. After research, thousands of consumers are suffering with the purchase of the hyundai palisade.

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NHTSA #: 11328039
lowVISIBILITY/WIPER
Filed: Apr 2020

Either a small stone or bug hit my windshield on the highway in the lower center area and windshield now has a small semi circle crack. What ever hit the windshield was so small I could barely hear it when it happened. I've read other complaints about this same issue.

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NHTSA #: 11321174
lowVISIBILITY/WIPER
Filed: Apr 2020

There is an l shaped crack in my windshield. My vehicle only has 1,400 miles and now this long crack in the windshield.

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NHTSA #: 11320601
lowVISIBILITY/WIPER
Filed: Apr 2020

While driving on the interstate at 65 MPH, a small pebble struck my windshield and created a 2 inch "spider" crack. The sound of the impact was minimal and had the object that struck my windshield been larger, I believe the object would have penetrated my window and potentially caused injury to my front seat occupant.

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NHTSA #: 11319971
lowVISIBILITY/WIPER
Filed: Apr 2020

The windshield appears to be very probe to cracking. When purchased our vehicle the windshield cracked from what appears to have been a small pebble on the road but wasn't loud enough to noticed. It was until later that we saw the crack had expended from the passenger side to the middle of the windshield.

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NHTSA #: 11319974
lowVISIBILITY/WIPER
Filed: Mar 2020

On 3/2/20 I was traveling at 49 MPH on a city street a small pebble struck the windshield in the top right (passenger) side by the a-pillar. The next morning I had a 24 inch crack across the windshield.

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NHTSA #: 11317009
lowVISIBILITY/WIPER
Filed: Jan 2020

Windshield cracks easily. Kia has the same issue with teluride and kia is replacing for free if there are cracking issues.

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NHTSA #: 11300349

Other 2020 Hyundai Palisade Issues