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2021 Honda Pilot Other Problems

51 owner-reported other complaints from NHTSA data

51
Complaints
1
Crashes
Jan 2024Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (51)

criticalUNKNOWN OR OTHER
Filed: May 2025

The Auto-Idle-Stop system in my Pilot just shut off my engine and then failed to restart. The engine finally restarted after multiple attempts and finally holding the start button for 5 seconds. This happened in traffic and could have caused an accident.

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NHTSA #: 11659398
criticalUNKNOWN OR OTHER
Filed: Jan 2025

This issue has to do with the Auto Engine Idle Shut Off feature. While the issue does not happen all the time, but when it starts to happen, I have to turn the Auto Engine Idle Shut Off feature off. I have not found a way to reproduce the issue on demand, which is why I have not taken the vehicle into Honda.

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NHTSA #: 11638646
criticalUNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Jan 2024

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear.

NHTSA #: 11563648
criticalUNKNOWN OR OTHER
Filed: Dec 2023

The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.

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NHTSA #: 11562184
criticalUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,AIR BAGS
CrashFiled: Nov 2023

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second.

NHTSA #: 11553630
criticalUNKNOWN OR OTHER,ENGINE
Filed: Sep 2023

The IDLE STOP feature sometimes fails to restart the vehicle after stopping at a stoplight or stop sign. The vehicle transmission will go into PARK, with the engine no longer running. This requires the vehicle to be restarted manually in traffic, and shifted to DRIVE.

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NHTSA #: 11543566
criticalUNKNOWN OR OTHER,ENGINE
Filed: Sep 2023

The Auto Idle Restart Feature has malfunctioned a number times and cars behind us have almost rear-ended us. With Eco mode on or off, a/c on or off, it doesn't seem to make a difference. When the vehicle has Auto Idle Restart enabled, the vehicle is stopped at a stop light, the engine turns off, and when the user presses the gas and releases the brake, the engine does not turn on.

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NHTSA #: 11542209
criticalUNKNOWN OR OTHER
Filed: Jul 2023

Infotainment panel goes dark for 5-10 minutes while the car is in motion. Attempts to reboots multiple times unsuccessfully and then finally recovers. Network Connection Lost message appears on the Infotainment panel.

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NHTSA #: 11535567
criticalUNKNOWN OR OTHER
Filed: May 2023

Sunroof exploded while driving down highway.

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NHTSA #: 11521342
criticalUNKNOWN OR OTHER
Filed: Oct 2021

Driving down interstate. Sunny day 75 degrees. Moonroof exploded.

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NHTSA #: 11437018
criticalUNKNOWN OR OTHER
Filed: Mar 2021

Driving on 495 in virginia north toward 66 near annandale at around 55 to 60 miles per hour on the beltway, non-toll portion, we were shocked to hear the sound of exploding glass followed by rushing air, like an open window. We looked all around the windows to see if there had been some sort of impact, but all windows including windshield were intact and free of damage.

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NHTSA #: 11402995
highUNKNOWN OR OTHER,LANE DEPARTURE
Filed: Mar 2026

Your car's camera system has malfunctioned and disabled your brake safety features, including lane departure warning. This appears to be a known issue affecting multiple vehicles of this model year. The repair will likely involve diagnosing and replacing the camera module or recalibrating the camera system.

NHTSA #: 11727909
highUNKNOWN OR OTHER
Filed: Mar 2026

Your car's auto start-stop feature shut off the engine at a traffic light, but when you pressed the gas pedal to go, the engine wouldn't restart and the transmission went into neutral and wouldn't shift. You had to turn the engine off and back on multiple times before it would start and shift into drive. This has happened at least three times when auto start-stop is enabled. A fix may involve reprogramming the engine control module or replacing the start-stop system components.

NHTSA #: 11725562
highUNKNOWN OR OTHER
Filed: Aug 2025

Car does not restart after auto start stop is engaged, car stalls at intersections, causing dangerous conditions.

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NHTSA #: 11683852
highUNKNOWN OR OTHER
Filed: Aug 2025

Auto engine idle keeps stalling When I press the brake the engine cuts off idle and when I release the brake engine stall

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NHTSA #: 11682482
highUNKNOWN OR OTHER
Filed: Apr 2025

We've been having a continuous issue and taken it to out Escondido Honda dealership, to the service department. Our service department advisor named Omar had his tech look at it awhiel ago but they couldn't come up with anything. I recently saw the 2 million vehicle recalls on including the Honda Pilot, which we have a 2021 Special Edition.

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NHTSA #: 11654605
highUNKNOWN OR OTHER
Filed: Jul 2024

I'm having issues with the auto stop start. I see there is a known problem for the 2016-2020 Honda pilots. I have a 2021.

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NHTSA #: 11605654
highUNKNOWN OR OTHER,ENGINE
Filed: Aug 2023

When the idle stop system is enabled in my vehicle, on 5 separate occasions, my car has stalled. Each situation happened when I was stopped at either a stop sign or traffic light. When I took my foot of the brake to go, the car shut off and took ~30 seconds before I was able to turn the engine back on and go.

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NHTSA #: 11541693
highUNKNOWN OR OTHER
Filed: Sep 2021

The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue.

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NHTSA #: 11431436
mediumUNKNOWN OR OTHER
Filed: Mar 2026

The auto idle start-stop feature has been failing for many years without being resolved. Honda has done updates and updated the fuel injection software without improvement. I have also replaced the battery as recommended.

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NHTSA #: 11723025
mediumUNKNOWN OR OTHER
Filed: Sep 2025

When using Apple CarPlay (wired or wireless), audio intermittently skips and stutters like a skipping CD or static AM radio. This only occurs on CarPlay, not Bluetooth. The skipping can make navigation prompts and hands-free calls unintelligible.

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NHTSA #: 11686800
mediumUNKNOWN OR OTHER
Filed: Mar 2025

The auto idle-stop feature in my Honda Pilot prevented from starting the engine again. It is available for inspection upon request. I was at the stop light with the idle-stop feature enabled and when it was time for me to start driving again, the car would not start.

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NHTSA #: 11646357
mediumUNKNOWN OR OTHER
Filed: Sep 2024

I think the issue may be the Auto Idle system. Twice the car has shut off when waiting in traffic at a light causing obviously severe panic as the cars behind me honk and I try to get the car to come back on. Then another time, the car just wouldn't turn on.

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NHTSA #: 11615526
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2024

Twice in the last 6 months this has happened while car was stopped at red light. The auto engine restart system failed, causing the car to shut down. Car had to be placed in park and restarted.

NHTSA #: 11613245
mediumUNKNOWN OR OTHER
Filed: Jun 2024

I was stopped at red light on a slight grade. When light turned green I took foot of over brake and car started to drift backwards. I pressed the brake and looked down.

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NHTSA #: 11592937
mediumUNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Mar 2024

On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24.

NHTSA #: 11579398
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jan 2024

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

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NHTSA #: 11565633
mediumUNKNOWN OR OTHER
Filed: Oct 2023

Failure to repair recall in a timely manner.

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NHTSA #: 11550283
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Oct 2023

There was a recall for driver side mirrors. The original mirror was fine but they replaced it with a mirror that is distorted/warped. They replaced it again with another distorted mirror.

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NHTSA #: 11548232
mediumUNKNOWN OR OTHER
Filed: Sep 2023

With engine idle off… at a stop (intersection, light, etc.) engine suddenly turns off. Dashboard message reads- “put in park to start engine”. At that moment, the transmission shows that it is in neutral.

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NHTSA #: 11543680
mediumUNKNOWN OR OTHER
Filed: Aug 2022

When stopped and idling at an intersection (just south of North Avenue on Milwaukee Avenue in the city of Chicago) the vehicle engine turned off and would not restart, as it normally does when the car is idling. A message appeared saying, to “push the brake and push the start button” to restart the car. The battery light came on.

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NHTSA #: 11479077
mediumUNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Apr 2022

The cars automatic emergency breaking system malfunctions and randomly activates and applies the brakes while driving. This specific incident has occurred three times when entering the highway on ramp the "BRAKE" message is displayed in the car and the brakes have been applied as I've attempted to get up to speed entering the highway.

NHTSA #: 11461925
mediumUNKNOWN OR OTHER
Filed: Aug 2021

Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before.

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NHTSA #: 11430712
mediumUNKNOWN OR OTHER
Filed: Jul 2021

Within one week of purchase, the sideview mirrors were noted as shaking inside the housing. After a week of driving the mirrors are detaching from the housing. This has created a serious issue with visibility because of the movement but it will be worse if the mirror falls out.

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NHTSA #: 11426089
mediumUNKNOWN OR OTHER
Filed: Mar 2021

When using the handsfree bluetooth function, the recipient cannot hear what was spoken as it makes boisterous/ static noise. This is even severe when the heater fan is on. Both ios and android phones observe the same results.

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NHTSA #: 11404563
lowUNKNOWN OR OTHER
Filed: Dec 2025

After I drove for 30 minutes and made a stop in a red light, the car automatically went to neutral position and I wasn't able to turn it back to driving or parking ( the brake locks) and I had to turn the car off for 10 seconds in the middle of the road and put my emergency lights on. After I turn it back on It worked normally.

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NHTSA #: 11707030
lowUNKNOWN OR OTHER
Filed: Aug 2025

The USB port of connection for apple CarPlay, yes it is available for inspection. Distraction is caused from disconnection of directions while driving. Meaning directions will disconnect when in use putting others at risk No No Yes, “ to use Apple CarPlay, check the settings on your vehicle and iPhone and connect a compatible iPhone to the USB port”.

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NHTSA #: 11677980
lowUNKNOWN OR OTHER
Filed: May 2025

I closed my back door and my back hatchback window shattered outwards. It isn’t winter and nothing hit window. The entire window shattered at same time.

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NHTSA #: 11662173
lowUNKNOWN OR OTHER
Filed: May 2025

I notice there is an investigation on the Honda Pilot Stop and start shutting off the engine this also happen to my car twice this week and also once prior to this. There are also issue where the radio will restart when the auto stop and start restart. In the report I don't believe the 2021 Honda Pilot was included.

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NHTSA #: 11659886
lowUNKNOWN OR OTHER
Filed: Mar 2025

On multiple occasions after being stopped at a red light and the engine turns off it failed to restart. After shutting the car completely off and attempting to restart after a few tries it was able to restart however this is an ongoing issue.

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NHTSA #: 11651755
lowUNKNOWN OR OTHER
Filed: Mar 2025

I was stopped at a red light and my engine stopped like normal but then when light turned green and I attempted to accelerate the engine never turned back on. I had to put the car in park. Shut down the vehicle and then attempted to start the car again.

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NHTSA #: 11651762
lowUNKNOWN OR OTHER
Filed: Mar 2025

While driving the screen with the Speedometer and essential information goes blank for a few seconds.

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NHTSA #: 11651520
lowUNKNOWN OR OTHER
Filed: Oct 2024

as I approached a red light and hit the brake - the car went into auto idle. however this time, the car shut off completely. I was able to turn it back on but then it happened again when I hit the brakes again.

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NHTSA #: 11620260
lowUNKNOWN OR OTHER,ENGINE
Filed: Sep 2024

While stopped at a light the engine completely shut off and put itself into neutral. Nothing worked. Had to press and hold the ignition button for at least 5 seconds to shut down and restart the vehicle.

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NHTSA #: 11616940
lowUNKNOWN OR OTHER
Filed: Apr 2024

This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby.

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NHTSA #: 11586110
lowUNKNOWN OR OTHER
Filed: Jan 2024

While I was at a stop sign my car went from drive to neutral on its own. I tried shifting back to drive and it wouldn't work. I put it in park and then it was telling me my car had to be on.

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NHTSA #: 11567281
lowUNKNOWN OR OTHER,ENGINE
Filed: Dec 2023

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine.

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NHTSA #: 11560469
lowUNKNOWN OR OTHER
Filed: May 2023

The driver side door doesn’t open when unlocked. You have to hit the lock button multiple times before the door can detach from the driver side panel. And the door doesn’t shut when you close it.

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NHTSA #: 11523593
lowUNKNOWN OR OTHER
Filed: Mar 2023

Loud, consistent, cracking sound along the base of the windshield along dashboard. Sounded as if the entire windshield would crack and shatter. Happened at least 3 separate instances, seems to be temperature related and on longer car rides.

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NHTSA #: 11514517
lowUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jan 2023

Front windshield broke while the vehicle was sitting in the parking lot. I was staying overnight at a hotel. When I went to bed the car was fine.

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NHTSA #: 11500687
lowUNKNOWN OR OTHER
Filed: Nov 2021

I have been harassed and yelled at when driving my Black edition car. People are finding it offensive name and if I would have known this I would not have purchased. I have even got threats of harm due to the name in Atlanta.

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NHTSA #: 11439242

Other 2021 Honda Pilot Issues