2020 Honda Pilot Other Problems

I am the original owner of my Honda Pilot and have always taken the vehicle to Honda dealerships for all scheduled maintenance and service. On [XXX], I noticed the air conditioning was blowing only warm air, with no cold air at all. I scheduled an appointment at Germain Honda in Beavercreek, Ohio, where the vehicle was inspected on July 28, 2025.

No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.

I pulled into a parking space at PAM Rehab hospital. Pressed the brake to stop vehicle and it accelerated forward with passenger side wheel jumping over concrete bar and into bushes and driver side concrete bar stopped it from going into the retaining wall. All airbags deployed trapping me in vehicle.

The sun roof shattered without provocation while driving in the interstate. Glass showered in the cabin to the driver, front passenger and floor in the back seat. Temp outside was between 55-57F.

My rearview camera guidelines are a mile off. Honda allegedly can't do anything to fix this. This could cause an unnecessary accident or cause a person to hit a pedestrian.

The infotainment system that controls all audio and backup cameras to the car has been malfunctioning for years. The problem is the system will shut it self off and remain non functional for long periods of time then will turn itself back on at anytime. The dealer (with aid from Honda Field service tech) have evaluated the car multiple times and addressed the issue.

The adhesive that holds Headliner on this vehicle is causing it to separate from the ceiling and I’m concerned that it will fall and block my view when driving. Can cause a serious accident. We recently had a recall problem with the adhesive on the side view mirrors .

Sunroof exploded without warning while driving on the highway at 75mph. The explosion was extremely loud and the scare could have caused me to cause an accident with other cars nearby. I had two little children with me in the car.

The car was stopped at a light. The idle feature kicked in and when foot off brake to go car stalled and turned off. Almost caused an accident because it was on a road that speed limit is 60 MPH.

I can't remember if I reported this already but here goes. My daughter was driving my 2020 Honda Pilot with 41,400 miles on it. She had baby in the back and was in slow traffic in Millsboro Delaware.

The vehicle makes uncontrolled loud noises. It is very intermittent and sounds like loud cracking/exploding of windshield. It sometimes startles the driver and makes the driver cringe.

"Upgraded" from Odyssey to Pilot. The rear tailgate is motorized, like our old Odyssey. Unlike the Odyssey, when something collides with the motorized tailgate, there is nothing that stops the closure.

Pilot was parked and when I went to get in it to leave, I noticed the rear window looked weird. Walked around back and the back glass had just exploded. Glass was bulging with a large missing piece.

The cmbs (collision mitigation braking system) is too sensitive. Multiple times, the cmbs has activated without a valid reason. 1 example, I was on an interstate highway in the left lane passing a slow moving 18 wheeler in the right lane.

Rear window exploded. Vehicle was parked on the street and was going to put in driveway. Opened driver side door, got in vehicle, close door, rear window exploded.

Your air conditioning stopped cooling properly in February 2026, and within three weeks it stopped producing cold air entirely. When you took your vehicle to a Honda dealership for diagnostics, they found contamination (called "black death") in the AC system's ports. The dealer recommends replacing the entire AC system and recharging it with refrigerant.

The 'infotainment system; which in includes the navigation system and backup camera and sensors suddenly goes black. I may first get a black screen with "network Communications lost" message, then it goes black or get a message that says "unfortunately, com.honda.tuner has stopped". It started happening after I had to replace the batter.

My Honda Pilot when in the start/stop idle mode is completely stalling at stop lights. in these cases, I’m having to put the car in park, hit the button to turn it off, turn it back on, which takes up to 30 seconds and then I’m able to put it in drive. I can turn off the automatic idle, but it has to be done every time I get in and turn it on so it’s easy to forget.

Automatic idle engine shut off had been the problem. I will come to a red light or stop sign, the car will do the engine shut off, and it will hesitate to start back up. There have been times that the car has complete shut down and I had to restart it in the middle of traffic.

complaint of water leak from the front windshield, water leaks into the front floorboard. It is a known 2023 Honda Pilot issue dated 5.18.23, but the 2020 has the same leak

Windows Down and Sunroof Open randomly if the unlock button on the FOB is pushed too long. This can happen then the FOB is in your pocket. I have found my car with the windows all open.

Passenger side floor soaked. Dealer said it was a grommet that was missing on AC line and was fixed. However the issue is still happening.

There is a crackling/popping noise coming through the speakers and then a sudden loud noise and the audio system will shut off. The warning sounds from the safety features also stop working when the loud noise happens. The noise is quite shocking when you are driving.

I brought the vehicle in on March 23, 2023, the side view mirror has seemed to shake for some time, we were told we just needed a new mirror and at $400, decided to not immediately repair, approximately 2 weeks later I went to the car wash and the sideview mirror came out and smashed against my window.

From the time we purchased the vehicle, the radio suffered from popping and crackling in the speaker. It was repaired but the problem persisted. Starting this year, the center console that controls the radio as well the back up camera will shut down with the following failure "Network Communication Lost, MOST Net Off".

Purchased the vehicle in Salisbury, MD, now live in Hagerstown, MD. Between the dealer purchased from (Pohanka Honda) and the dealer where we live (Hagerstown Honda) I can not get the recall corrected. One dealer tells me to call the other then the other dealer tells me to call the first dealer.

My 2020 Honda Pilot Touring was not starting the engine back up after stopping at the traffic light and having the start/stop system stop the engine. I took my car to the dealer, and they disabled the start/stop system. This temporarily resolved the issue.

While driving down the highway, we heard a loud, sudden pop and then wind. The sunroof shattered and the cover was closed so all glass ended up on the cover. There were no overpasses above us or vehicles in front of us that could have caused anything to fall on the sunroof.

I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads.

The display audio and entertainment disconnects and stay off during running the vehicle(in motion on any road and any speed), it does not work audio for direction map, radio, cd player. And unwanted cracks sound are heard while driving the vehicle which is distracting while driving the vehicle. Dealer mentioned issue should fix with two recall repairs, which eventually did not fixed.

Multiple times this vehicle indicates that my car has crossed center line when it hasn't and has activated one or more "safety" features including an alarm and steering wheel shaker. Today my vehicle actually applied the brakes when another car was approaching me in the opposite lane. I have had car into dealership 1 time for these issues and they said it was fixed.

Had an impact crack (supposedly) on the windshield. There was no indention. The outside of the windshield was perfectly smooth but you could see it.

When you drive the car after 2 or 3 days there is clicking noise coming from the front when I turn left and when I hit breaks and when the vehicle is slowing down and sometimes if I drive straight the I heard the noise. I checked with dealer but they couldn't find what the problem is. Sometimes when I shift gear from parking to drive I heard noise.

Transmission is sluggish and the RPM’s fluctuate between 1200 and 1400 at any speed going back and forth so the car has a back and fourth motion. Engine failure on 12/3/25 car stopped while driving. Makes a loud knocking sound.

This is about the auto stop/start feature that kicks in when you are stopped in traffic or at a stoplight. The car shuts down and is supposed to restart. Twice now, the car has refused to restart when I took my foot off the break.

Crackling sounds coming from the front of the car similar to the original recall in 2020 and the front digital panel is not functioning and shutting down endangering the drive by not displaying information. My recall was cleared but the malfunction seems to have returned.

The auto start/stop on my car will cause my car to not restart when I’m at a stoplight. This has happened multiple times. I have to remember to turn off the auto start/Stop function every time I get in the vehicle.

The backup camera on my 2020 Honda Pilot shows green and purple blobs on the image. These colors make it very difficult for me to safely use the camera to back up. The guiding lines are hard to see and images of objects or people beside or behind the car are covered by these green and purple colors.

The problem is with the fuel system. My vehicle has stopped in traffic twice already.

Transmission was running hot causing the pilot to have a bad "jitter" when driving. The software had to be updated and transition had to be flushed a few times.

On multiple occasions the FOB randomly locks the car. Last time this happened on this past Friday it was hot outside and I had to frantically break out the window to get my baby out.

Issue with auto start-stop. Upon being stopped at a light, the auto start did not reengage and upon starting back up again the radio defaulted to an AM station and would not allow us to change anything.

N/a

The paint of my car started chipping on the hood roof of the car and moved to the top of my car, making spots all over my car. the front chrome part of the car has started to wrinkle and is looking as it will be peeling soon as well. The radio part inside the car is also wrinkling, on top.

Software update required to maintain rear view camera back up visibility. Two safety recalls on vehicle. I am stationed in germany and can't have any service recalls and I leave for the states april 6.

There is a crackling/popping sound coming from the infotainment center. It happens when the radio is playing and on calls. It is very distracting and annoying since it is very loud.

The 2020 pilot infotainment system freezes while driving: 1. When the infotainment system freezes, the backup camera does not work 2. Phone connection becomes unavailable; can't place calls in case of emergency 3.