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2020 Honda Pilot Equipment Problems

7 owner-reported equipment complaints from NHTSA data

7
Complaints
1
Recalls
Jun 2021Nov 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Equipment Recalls (1)

RECALLCampaign #20V067000

EQUIPMENT:OTHER:LABELS

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Fix: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Owner Complaints (7)

criticalEQUIPMENT
Filed: Jul 2022

The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue.

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NHTSA #: 11476090
criticalEQUIPMENT
Filed: Nov 2021

I have constantly had to bring my car in again for the same problem since I bought it brand new in May 2020. On September 22, the audio/entertainment system completely shut down—it stopped playing music from the device connected to it and would not connect to a new device. The console then went completely black, and the audio system began to crackle incessantly, even when I turned it off.

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NHTSA #: 11440006
criticalEQUIPMENT
Filed: Sep 2021

Have had numerous occasions where the Center Display Console Screen has gone completely blank when driving ( Nav, audio & driver systems integration items). A Bigger problem is that on ONE occasion on the highway, the Driver's Main Display Screen has also gone completely blank at the same time as the center display -- I.e. TOTAL LOSS OF SPEED INFO AND ALL SYSTEM WARNING LIGHTS.

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NHTSA #: 11433318
highEQUIPMENT
Filed: Jul 2021

the vehicles bus connectors where called have been taken to 3 different dealer ships to get fixed an problem still has not been resolved. the cars display screen and rear view camera has absolutely no power sometimes will turn on when I first start vehicle but will turn off completely while driving nothing is visible.

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NHTSA #: 11424148
mediumEQUIPMENT
Filed: Sep 2021

The center LED screen and all components cut out and reboot many times while driving. This includes backup camera, hands free phone communication and navigation. Radio is also non functioning during this time.

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NHTSA #: 11432190
mediumEQUIPMENT
Filed: Jun 2021

The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle. Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them.

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NHTSA #: 11421087
mediumEQUIPMENT,UNKNOWN OR OTHER
Filed: Jun 2020

Vehicle entertainment (radio) system crackles and pops through the speakers connected to it. Connected phone calls sometimes drops or your voice is unable to be heard by the person you are speaking to. Satellite radio sounds through system also crackle and pop and sometimes fade out.

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NHTSA #: 11329484

Other 2020 Honda Pilot Issues