2025 Honda Odyssey Body & Structure Problems

Description of the Problem I am filing this complaint regarding a serious safety concern and poor quality repair on my 2025 Honda Odyssey, which I purchased new less than one year ago. 1. Engine Auto Idle Stop / Starter Failure Issue The vehicle suddenly shut down when the “Auto Idle Stop” feature was activated. This incident occurred multiple times, and I was unable to restart the engine until several attempts later. This creates a dangerous situation, especially in traffic or intersections. When I contacted the dealer, they confirmed that the issue is caused by a starter motor failure, and the replacement part will not be available until early November — meaning I must drive for over a month with this feature turned off. Many other owners have reported similar problems online, which strongly suggests a potential defect that should qualify for a safety recall. 2. Water Leak and Poor Quality Repair My vehicle also experienced a water leak from the roof area. The dealer attempted to fix it by simply applying sealing material on the roof molding (see attached photos). The repair looks extremely unprofessional, and I requested them to properly replace or reinstall the roof molding, but they refused. This type of repair is unacceptable for a new vehicle of this class and price. 3. Honda’s Unsatisfactory Response I contacted Honda Customer Service (1-800-999-1009) and spoke directly with a representative. However, I was told that: They cannot extend the warranty. They cannot offer any compensation or goodwill service. They cannot provide me with a record or copy of our phone conversation (even though they recorded it). They will only repair the starter once parts arrive. I explained that I have already spent time, fuel, and lost work hours visiting the dealer multiple times, yet they refused any support. Safety Concern and Requested Action The engine shut-off issue clearly affects vehicle safety and could cause accidents in traffic. I request that NHTSA inv

The moonroof on my 2025 Honda Odyssey spontaneously exploded while I was driving it on [XXX] between New Orleans and Slidell, LA. The date of the incident was [XXX]. I was traveling at about 65 mph, the outside temperature was 93 deg F and the sky was clear. The highway was smooth and there was no construction in the area which would have produced loose pebbles or rocks. The explosion was like an artillery piece had fired overhead. I was lucky to have maintained control of the vehicle and the moonroof sliding cover was closed preventing broken glass from showering down on my wife and me. The next day I brought the car to the dealership (Royal Honda, Metairie, LA)to report the defect and to have the car repaired. I was told by the dealer that the manufacturer does not inspect failures such as this one and that Honda declined to repair the damage under warranty even though the minivan had less that 4,000 miles on it and 3 months old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.