2009 Honda Civic Wipers & Visibility Problems

BOTH SUN VISORS HAVE SPLIT OPEN, WHICH HAS CAUSED THEM TO DROP DOWN AND OBSTRUCT THE DRIVER'S CLEAR VIEW OF THE ROAD

DEFECTIVE SUN VISOR RECALL THIS COMPLAINT INVOLVES THE RECALL OF THE DRIVER'S SIDE SUN VISOR IN 2009 AND GOOD FOR 7 YEARS FROM THAT DATE. I HAD ONE VISOR, SPLIT APART AT THE TOP SEAM, REPLACED. THE SECOND VISOR NOT ONLY SPLIT AT THE SEAM BUT CAME LOOSE AT THE HINGE AND FLEW PAST MY FACE WHILE I WAS DRIVING IN APRIL 2016. I HAD AN APPOINTMENT WITHIN THE 7-YEAR PERIOD BUT BECAUSE I MISREAD THE WARRANTY I KEPT PUTTING OFF THE REPLACEMENT UNTIL AFTER IT EXPIRED. HOWEVER, WHEN I TOOK MY CAR TO CULVER CITY HONDA, SERVICE MANAGER RUE AYALA TOLD ME HONDA SELECTED A 7-YEAR WINDOW IN ORDER TO REPLACE THE DEFECTIVE VISORS WITH DEFECTIVE VISORS TO GET RID OF THEM. HE SAID CUSTOMERS HAD COME IN AS MANY AS "THREE, FOUR AND FIVE TIMES FOR REPLACEMENT VISORS." HE OFFERED ME A DISCOUNT, WHICH I REFUSED. WHY SHOULD MY RECALLED PART BE AS DEFECTIVE AS THE FIRST ONE? THE CAR SHOULD HAVE COME WITH A NEW AND WORKING PART: THAT'S WHAT I PAID FOR. MY FEAR IS THE LATEST RECALL, THE PASSENGER SIDE AIR BAG, MIGHT ALSO BE REPLACED WITH A DEFECTIVE AIR BAG. SUN VISORS ARE ALSO MATTERS OF SAFETY. THEY SHOULD NOT FLY OFF THE HINGE PAST YOUR FACE WHILE YOU'RE DRIVING. FORTUNATELY, IT DID NOT STRIKE MY FACE. I HAVE COMPLAINED TO ACURA HONDA, WHOSE EMPLOYEES HAVE GIVEN ME THE RUNAROUND SINCE I BEGAN CALLING SIX WEEKS AGO. I HAVE BEEN PASSED FROM CASE MANAGER TO CASE MANAGER. I HAVE ASKED TO SPEAK TO A SUPERVISOR BUT HAVE BEEN REFUSED. I HAVE ASKED FOR THE NAMES OF NATIONAL AND REGIONAL DIRECTORS WHO OVERSEE RECALLS, BUT HAVE BEEN TOLD THEY ARE NOT ALLOWED TO GIVE OUT THAT INFORMATION. SO MUCH FOR GOOD FAITH TO A CUSTOMER WHO HAS PURCHASED TWO HONDAS. HONDA, IN MY OPINION, HAS ACTED FRAUDULENTLY REGARDING THEIR BAIT-AND-SWITCH SUN VISOR RECALL. I BELIEVE I DESERVE A NEW, NON-DEFECTIVE SUN VISOR AT NO COST TO ME. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVER SIDE VISOR JUST BROKE FOR NO GOOD REASON

WIPER BLADES DON'T PARK THEMSELVES AND SOMETIMES STOP IN MIDDLE OF WIND SHIELD AND INHIBIT VISIBILITY. SOMETIMES WIPERS WILL TURN OFF ONCE TURNED ON. HAVE A MIND OF THEIR OWN.

THE DRIVER SIDE VISOR SPLIT AND SWUNG DOWN WHILE DRIVING. THIS COULD HAVE CAUSED AN ACCIDENT. IT STILL OBSTRUCTS MY VIEW WHILE DRIVING BECAUSE IT WON'T STAY UP. THIS IS APPARENTLY A COMMON PROBLEM THAT CAN REOCCUR. DEALERS WANT 100 TO FIX IT. *TR

THE DRIVER SIDE VISOR ON MY 2009 HONDA BROKE OUT OF NO WHERE AND NOW OBSCURES MY VISION WHILE DRIVING BECAUSE IT WONT GO UP ANYMORE. UNABLE TO GET THE DEALER TO FIX IT BECAUSE ITS NOT UNDER "WARRANTY" ANYMORE BUT CLEARLY A SAFETY ISSUE. *TR

IN 2011, MY DRIVER SIDE VISOR CRACKED/SPLIT AND WAS HANGING HALFWAY, AFFECTING MY VIEW. I TOOK IT TO THE HONDA DEALERSHIP, AND THEY REPLACED AT NO CHARGE OCTOBER 24 2011. NOT EVEN A WEEK AGO, THE SAME THING HAPPENED TO THE NEW DRIVER SIDE VISOR. I CALLED HONDA, TOOK IT TO THEM TODAY (08/15/2013). THEY WANTED TO CHARGE ME 95 DOLLARS!!!! REALLY?!!! THERE IS OBVIOUSLY SOMETHING WRONG WITH THESE VISORS. I HAVE DONE MY RESEARCH AND PLENTY OF PEOPLE ARE COMPLAINING ABOUT THE SAME THING. I CALLED THE HONDA CORPORATE OFFICE AND THEY SAID THERE WAS NOTHING THAT THEY COULD DO. THE VISOR I GOT REPLACE ONLY HAD A 12,000 MILE OR ONE YEAR WARRANTY. THAT IS RIDICULOUS. THESE VISORS ARE OBVIOUSLY MADE WITH CHEAP PLASTIC THAT IS NOT MADE TO LAST. SO I HAVE TO SPEND ALMOST 100 DOLLARS EVERY YEAR AND A HALF IN ORDER TO BE ABLE TO SEE WHILE I AM DRIVING? THERE NEEDS TO BE A RECALL AND THEY SHOULD REPLACE ALL VISORS AT THEIR COST. MAYBE IT MIGHT FORCE THEM TO PROVIDE VISORS THAT ARE SAFE AND WILL LAST. I AM GOING TO LOOK ONLINE ALSO TO SEE IF THERE ARE ANY PETITIONS. PLEASE MAKE HONDA HAVE A RECALL ON THESE VISORS SO WE CAN ALL SEE WHILE DRIVING WITHOUT HAVING TO SPEND AN EXTRA 100 DOLLARS EVERY YEAR OR TWO. IT IS NOT THE CONSUMERS FAULT. *TR

TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THE PASSENGER SIDE SUN VISOR FAILED TO STAY IN THE UP POSITION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

SUN VISOR ON PASSENGER SIDE OF CAR HANGS DOWN. IT WILL NOT STAY UP IN THE UNUSED POSITION. THIS IS THE SECOND HONDA I HAVE HAD WITH THE SAME PROBLEM. HONDA OF AMERICA SAYS IT IS OUT OF WARRANTY SO THEY WILL NOT REPLACE OR REPAIR THE PART. THIS IS DANGEROUS BECAUSE THE VISOR BLOCKS VISIBILITY TO THE RIGHT OF THE VEHICLE. THERE ARE NUMEROUS EXAMPLES OF THIS SAME PROBLEM ON THE INTERNET. WHY IS THERE NO RECALL ON THIS PART? THANK YOU. *TR

THE SUN VISORS ON THE CAR ARE BUILT POORLY AND THE PLASTIC WILL SPLIT, CAUSING THE SUN VISOR TO FAIL. AFTER FAILURE, THE SUN VISOR WILL NOT RETURN TO THE FOLDED POSITION, OBSTRUCTING THE DRIVER'S VIEW AS IT STICKS OUT INTO THE CAR, REDUCING VISIBILITY. BOTH AMERICAN HONDA AS WELL AS LOCAL HONDA DEALERSHIPS ACKNOWLEDGE THIS FLAW IN THE VEHICLES BUT THEY ARE CURRENTLY RESISTING MY ATTEMPTS TO HAVE MY CAR'S SUN VISORS REPLACED FOR FREE DUE TO DESIGN FLAW. THEY CLAIM THAT MY CAR IS OUT OF WARRANTY AND THAT THE LAWSUIT FILED AGAINST AMERICAN HONDA LAST YEAR HAS AN EXTENDED WARRANTY BUT IT DOES NOT COVER MY CAR'S VIN NUMBER. THIS PROBLEM NEEDS TO BE FIXED AS IT IS REOCCURRING AND POTENTIALLY DANGEROUS IF THE VEHICLE IS IN MOTION. HONDA ACKNOWLEDGES THAT NOT ALL OWNERS WHO HAVE THIS ISSUE REPORT THE PROBLEM AND THAT IT IS WIDESPREAD BUT NO RECALL HAS BEEN PLACED BECAUSE THEY ARE OFTEN JUST FIXED ON A CASE BY CASE PROBLEM BUT EVEN REPLACEMENTS OFTEN FAIL AS NO CHANGE TO THE PRODUCT'S FAULTY DESIGN HAS BEEN MADE. *TR

SUN VISOR SPLIT ON THE TOP AND HANGS DOWN ALL OF THE TIME MAKING IT DIFFICULT TO SEE TRAFFIC LIGHTS. *JS

TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE DRIVER SIDE REAR WINDOW DETACHED FROM THE DOOR.THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 14,000.

THE DRIVER'S SIDE SUN VISOR FAILED AFTER 18 MOS AND I HAVE SIGNIFICANT DIFFICULTY ROTATING TO KEEP SUN OUT OF MY EYES. THIS APPEARS TO BE A COMMON FAULT RECORDED BY OTHER HONDA CIVIC OWNERS. *TR

2009 HONDA CIVIC SI DRIVER'S VISOR WON'T STAY UP, FALLS DOWN, BLOCKING DRIVER VISION. *KB

MY DRIVER'S SIDE SUN VISOR BROKE, CAUSING IT TO FALL DOWN IN MY LINE OF VISION. IT WOULD NOT STAY IN THE UP POSITION. APPARENTLY THIS IS A VERY COMMON HAPPENING IN THE HONDA CIVIC AND AT THIS POINT, NEEDS TO BE FIXED ONCE AND FOR ALL WITH A RECALL AND REAL FIX, OTHER THAN SIMPLY REPLACEMENT WITH ANOTHER VISOR THAT IS ALSO GOING TO BREAK! IT ALSO APPEARS FROM WHAT I'VE READ ONLINE THAT THE PROBLEM IS CHEAP PLASTIC AND HEAT. YES, CARS GET HOT IN THE SUMMER, PARTICULARLY IF YOU LOCK THEM UP AS YOU SHOULD! HONDA CLAIMS IT'S NOT A "HAZARD" BUT I CAN ASSURE YOU IT IS!! I WAS LUCKY B/C MY CAR IS STILL UNDER WARRANTY BUT NO DOUBT WHEN IT HAPPENS AGAIN (AND IT WILL) IT WON'T STILL BE UNDER WARRANTY. *TR

2009 HONDA CIVIC SUNVISORS BREAK AND WILL NOT STAY IN RETRACTED POSITION ACCORDING TO THE DEALER IT IS A COMMON PROBLEM. ONCE BROKEN THE VISOR INTERFERES WITH VISION WHILE DIVING. *TR

VISOR STICKS AND SEAM IS BROKEN CAUSING VISIBILITY OBSTRUCTION DUE TO INABILITY TO MOVE VISOR. HAVE NOT HAD MY CAR 2 YEARS YET BUT BECAUSE I HAVE OVER 36,000 MILES IT'S NOT UNDER WARRANTY ANYMORE. *TR

DEFECTIVE SUN VISOR. *TR

SUN VISOR IN 2009 HONDA CIVIC HAS EXPLODED AND WILL NOT REMAIN IN EITHER UP OR DOWN POSITION. AS A RESULT, VISIBILITY IS IMPAIRED. *TR

WINDSHIELD ON 2009 HONDA CIVIC DISTORTS VISION OF DRIVER & PASSENGER. *TR UPDATED 04/12/10.*JB

2009 HONDA CIVIC DRIVER SIDE SUN VISOR BROKE WHILE DRIVING AT 70 MPH IN INTERSTATE. THE SUN VISOR LITERALLY 'EXPLODED". PIECES OF PLASTIC FROM THE BACK SEAM FELL AND THE VISOR DROP RIGHT IN MY VIEW ALMOST CAUSING ME TO HAVE AN ACCIDENT. HAD TO PULL OVER TO KEEP IT TOGETHER AS OUT OF NOWHERE THIS THING CRACK AND FELL ON MY FACE. REALLY GLAD IT WASN'T MY WIFE DRIVING. *TR

2009 HONDA CIVIC LX. DASHBOARD IS REFLECTED ON WINDSHIELD AND BLOCKS VISION. THIS OCCURS WHEN DRIVING INTO THE SUN. HENCE, IT IS A SAFETY HAZARD. *TR

REPEATED FROST INSIDE BACK AND FRONT WINDSHIELDS AFTER AUTOMOBILE HAS BEEN WET AND TEMPERATURE DROPS TO FREEZING. NOTHING HAS BEEN DONE TO CORRECT FAILURE. BEEN TO DEALERSHIP 4 TIMES SINCE 9/30/08. DEALER SAYS IT IS DUE TO CLEANING SUPPLIES BEING LEFT IN TRUNK OR DIFFERENCE IN CLIMATE CONDITIONS. DEALER SAYS NOTHING WRONG WITH CAR. *TR