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2017 Ford Explorer Airbags Problems

24 owner-reported airbags complaints from NHTSA data

24
Complaints
8
Crashes
Jan 2025Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (24)

criticalAIR BAGS
CrashFiled: Oct 2025

The contact owned a 2017 Ford Explorer. The contact stated that while his wife was driving at 15 MPH traveling southbound, the occupant of a Chevrolet Impala driving at approximately 55 MPH allegedly fell asleep, veered into her lane, and crashed into the driver's front end. There were no warning lights illuminated.

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NHTSA #: 11691164
criticalAIR BAGS
Filed: Jan 2025

The airbag light on my vehicle comes on quite often. If there is a passenger sitting in the seat, it tells me that the airbags off. Nothing has happened yet but if the airbag doesn’t go during your crash, could cause severe injury.

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NHTSA #: 11635611
criticalAIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jun 2024

This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing George Coleman Ford dealership.

NHTSA #: 11595945
criticalAIR BAGS
Filed: Dec 2021

The airbag light on driver's side goes on randomly, seems with automatic movement of seat each time I get in and out of the car. If the airbag doesn't work it impairs my degree of safety in involved in an accident. The vehicle has not yet been inspected as it is $125 per hour to have it looked at.

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NHTSA #: 11443464
criticalAIR BAGS
CrashFiled: Jun 2021

My daughter and I had a car accident she was driving and I was in the passenger side on April 28 the car side swiped us tried to avoid from hitting her in the back the seatbelts locked but the airbags never deployed none of the recalls were fixed and Ford denied my claims for nothing will not send out an investigator to check the car my insurance said it’s a total loss so I did get hurt in the accident and I want to be compensated please call me [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

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NHTSA #: 11422211
criticalAIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
CrashFiled: Jul 2018

Vehicle was traveling approximately 40-50mph on the highway, traffic stopped abruptly, collision warning system with brake support did not activate, driver attempted to make a hard stop, brakes engaged at initial push of the pedal then became unresponsive regardless of force applied to the pedal, vehicle rear-end another vehicle, air-bags did not deploy, sos post-crash alert system did not activate, 911 assist did not activate.

NHTSA #: 11110171
criticalAIR BAGS
CrashFiled: Apr 2018

I rented a 2017 from enterprise. I was in a bad car accident on a street doing maybe 20mph total loss front damage and the airbags never deployed I went inside another vehicle I never saw the airbag showing on while driving and I had on my seat belt. I now suffer with a spine problem cause of this accident.

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NHTSA #: 11084490
criticalAIR BAGS
CrashFiled: Jan 2018

Tl* the contact owns a 2017 ford explorer. While driving approximately 55 MPH, the contact became drowsy and passed out. The contact crashed into a ditch and a tree.

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NHTSA #: 11065842
criticalAIR BAGS
CrashFiled: Jan 2018

We were involved in accident 9/22/17 driving our ford explorer when a person ran red light and "t boned" us on driver side resulting in all air bags exploding. Driver has some hearing loss due to side door bags and chest injuries due to steering wheel bags. I was in right side front seat and air bags ripped up my legs below the knees!

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NHTSA #: 11063698
criticalAIR BAGS
CrashFiled: Nov 2017

Our 2017 ford explorer was involved in a bad accident. We were struck on the driver side while making a left turn. The strike occurred at the left front wheel back to the drivers door.

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NHTSA #: 11046923
highAIR BAGS,SEAT BELTS
Filed: Feb 2025

The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the air bag warning light illuminated. The contact stated that the air bag warning light intermittently illuminated while driving at various speeds.

NHTSA #: 11645633
mediumAIR BAGS
Filed: Sep 2025

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the wiring harness located on the passenger’s side of the vehicle had failed and needed to be replaced.

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NHTSA #: 11685789
mediumAIR BAGS
Filed: May 2025

The contact owns a 2017 Ford Explorer. The contact stated that the rear driver’s side air bag warning light was intermittently illuminated while driving at various speeds. The vehicle was taken to the dealer for a diagnostic, and the contact was informed that the air bag wiring harness needed to be replaced.

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NHTSA #: 11658962
mediumAIR BAGS
Filed: Apr 2024

The air bag warning light came on solid (on solid, not blinking).

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NHTSA #: 11581416
mediumAIR BAGS
Filed: Oct 2022

The contact owns a 2017 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer to be diagnosed.

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NHTSA #: 11490136
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Feb 2022

Airbag light illuminated on dash board. No airbags in vehicle working. Have taken vehicle to the dealership 7-9 times to be serviced, always told it is a sensor that is loose or a seatbelt.

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NHTSA #: 11453068
mediumAIR BAGS
Filed: Feb 2020

Tl* the contact owns a 2017 ford explorer. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to salerno duane ford 245 broad st, summit, nj 07901 where the contact was informed that the air bag would not be covered under the extended warranty.

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NHTSA #: 11309017
mediumAIR BAGS,SEAT BELTS
Filed: Mar 2017

Within the first 2 weeks of getting my vehicle the airbag light on the dash would come on and off randomly while driving. Restarting the car would sometimes fix it. Took it to the dealer took 5 days to fix it.

NHTSA #: 10958642
lowAIR BAGS,ENGINE
Filed: Jan 2026

Unknown

NHTSA #: 11714106
lowAIR BAGS
Filed: Apr 2025

The air bag light is illuminated as a result of a worn/damaged connection to the rear inflatable seat belt connector.

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NHTSA #: 11654690
lowAIR BAGS,VEHICLE SPEED CONTROL
CrashFiled: Oct 2022

Husband returning home, pulled into carport and as he removed foot from accelerator to brake, accelerator pedal kept accelerating. This caused explorer to hit carport awning, classic 65 mustang, 2007 Harley and shed. Airbags did not work.

NHTSA #: 11489341
lowAIR BAGS
Filed: Jan 2020

When starting I noticed the front airbag light remained on indicating a malfunction further examination indicated a problem with passenger srs not indicating proper illumination upon start up and that was the reason for the always on front airbag warning unless passenger occupying seat in other words if the indicator test at start up fails the system turns on the front airbag light until someone in seat/ it also means is a subsequent failure of the system will not be observed as the light has been already turned on for the earlier reason *ln invalid VIN *jb*jb

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NHTSA #: 11299261
lowAIR BAGS,SEAT BELTS
Filed: Apr 2019

The second row seatbelt airbags continue to set off the airbag sensor on the control panel and ford technicians can find nothing to correct. Sensor set off while driving and passenger belted into driver side second row seat belt that contains a seatbelt airbag.

NHTSA #: 11194491
lowAIR BAGS
Filed: Mar 2018

Passenger side air bag does not stay on when someone is sitting in passenger seat. Goes from on to off

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NHTSA #: 11081756

Other 2017 Ford Explorer Issues