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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2002 Ford Explorer — Known Issues & Recalls

10 Recalls3620 Owner Complaints15 Categories Affected
3620
Total Complaints
10
Open Recalls
163
Crashes
71
Fires
212
Injuries

Complaints from Jan 2006 to Dec 2010

The most reported issue is power train problems (1295 complaints). 163 complaints involved crashes. 71 involved fires.

Open Safety Recalls (10)

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 06E049000

Component: EXTERIOR LIGHTING

CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Fix: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

Safety RecallFREE FIX AT DEALER
Nov 2007

NHTSA Campaign: 07E104000

Component: VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Safety RecallFREE FIX AT DEALER
Nov 2009

NHTSA Campaign: 09E025000

Component: EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 09V399000

Component: VEHICLE SPEED CONTROL

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Safety RecallFREE FIX AT DEALER
Jul 2009

NHTSA Campaign: 09E012000

Component: EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 06E026000

Component: EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Safety RecallFREE FIX AT DEALER
Oct 2001

NHTSA Campaign: 01I010000

Component: VISIBILITY:GLASS, SIDE/REAR

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.

Risk: ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.

Fix: FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.

Safety RecallFREE FIX AT DEALER
Jul 2003

NHTSA Campaign: 03V094000

Component: STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Fix: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 04V442000

Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

Risk: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

Fix: DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 01V171000

Component: TIRES:SIDEWALL

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.

Risk: OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Owner-Reported Issues (20 of 3620)

Air Bags3 issues
criticalAIR BAGS
Filed: Jun 2024

Your driver and passenger airbags deployed suddenly while driving at 45 MPH, even though there was no crash or impact. This caused your fiancé to lose control and drive into a ditch, damaging the front bumper, windshield, and passenger taillight. No warning lights appeared before the airbags went off. The airbag control module likely needs to be diagnosed and possibly replaced to prevent this from happening again.

NHTSA #: 11594472
criticalAIR BAGS
Filed: Apr 2021

Your airbag warning light came on while you were driving. You took your vehicle to a service facility and were told you need to take it to a Ford dealer for repairs. The issue will likely require diagnostic scanning and possible replacement of airbag system components or sensors.

Parts you may need:

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NHTSA #: 11412884
highAIR BAGS
Filed: Jun 2021

Your airbag warning light turned on while you were driving. This indicates a problem with your airbag system that needs to be diagnosed. A technician will need to scan your vehicle's computer to identify which airbag component is faulty.

NHTSA #: 11421822
Vehicle Speed Control2 issues
criticalVEHICLE SPEED CONTROL
Filed: Mar 2022

Your accelerator pedal went all the way to the floor while you were trying to merge onto the highway at 45 mph, but your vehicle didn't speed up or respond. You were able to safely pull over, and no warning lights appeared on your dashboard. This issue is related to a known Ford recall (Campaign 00V422000) involving vehicle speed control.

NHTSA #: 11458942
highVEHICLE SPEED CONTROL
Filed: Jul 2023

Your cruise control switch on the steering wheel overheated and melted while the vehicle was parked. The cause hasn't been determined yet. Ford says your vehicle's VIN wasn't included in a related recall (Campaign 09V399000), even though you experienced the same failure. The fix will likely involve replacing the cruise control switch assembly on the steering wheel.

NHTSA #: 11535514
Power Train2 issues
highPOWER TRAIN
Filed: Jun 2022

Your overdrive light flashes on and off after driving harder, and your transmission won't shift into overdrive gear. Your 4x4 buttons light up when pressed, but the vehicle won't actually engage 4x4 mode. Both issues suggest problems with the transmission and transfer case that need diagnostic attention.

NHTSA #: 11469181
highPOWER TRAIN
Filed: Feb 2021

Your transmission is shifting hard and making a clunking noise while driving at various speeds. A mechanic found that the transmission gear ratio is faulty, which is likely causing the rough shifting and noise. The transmission will need to be serviced or rebuilt to address the faulty gear ratio.

Parts you may need:

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NHTSA #: 11397933
Tires2 issues
highTIRES
Filed: Dec 2020

While driving your 2002 Ford Explorer at about 20 mph, the front passenger tire suddenly blew out and separated from the rim. You had to have the vehicle towed to a mechanic. The tire was a Cooper Tire Solaris AS in size 225-70-R16. Replacing the damaged tire and inspecting the wheel rim for damage will likely be necessary.

NHTSA #: 11383029
highTIRES
Filed: Jul 2020

While driving on I-65 in Tennessee, your left rear tire suddenly blew out even though the tread appeared to have plenty of life left. The steel belts inside the tire separated and broke apart, causing the blowout. This may require replacement tires and an inspection of your wheel alignment and suspension to prevent premature tire failure.

NHTSA #: 11337884
Steering,engine1 issue
criticalSTEERING,ENGINE
Filed: Sep 2022

Your steering wheel intermittently locks up without warning while driving at various speeds. You also notice an abnormal ticking noise from the engine and an ABS warning light on your dashboard. Even after replacing the steering wheel at an independent shop, the steering problem continued, and a mechanic indicated the engine may need replacement. Resolving this may require engine diagnosis and repair or replacement, as well as steering system inspection.

NHTSA #: 11483635
Suspension,electrical System,unknown Or Other1 issue
highSUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2025

Your suspension and traction control system aren't working properly, and you're experiencing electrical system issues. These problems are affecting how your vehicle handles and responds. A mechanic will need to diagnose both the suspension components and electrical connections to identify what's failing.

NHTSA #: 11675907
Structure,unknown Or Other1 issue
highSTRUCTURE,UNKNOWN OR OTHER
Filed: Jul 2025

Your 2002 Ford Explorer's rear hatch glass spontaneously shattered while you were standing near it with your hands free, causing it to break into hundreds of pieces and resulting in minor cuts and scrapes. The glass broke without any impact, collision, or external cause, which was frightening and traumatic. This issue may be related to a defect in the hatch glass or its mounting system. The repair will likely involve replacing the rear hatch glass assembly and possibly inspecting the hinge mechanisms.

NHTSA #: 11672158
Engine1 issue
highENGINE
Filed: Nov 2023

Your 2002 Ford Explorer shut off without warning while you were driving 45 mph on the freeway, and you had to coast to safety. No warning lights came on before the engine died. The vehicle was never diagnosed or repaired, so the cause remains unknown.

Parts you may need:

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NHTSA #: 11557714
Latches/locks/linkages1 issue
highLATCHES/LOCKS/LINKAGES
Filed: Jul 2022

Your hood latch released while you were driving at 55 mph, causing the hood to fly up and hit your windshield. You were able to safely pull over and close the hood, but the latch hasn't been repaired or diagnosed yet. The fix will likely involve inspecting and replacing the hood latch assembly to prevent this from happening again.

NHTSA #: 11472938
Power Train,electrical System,vehicle Speed Control1 issue
highPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Nov 2020

Your Explorer hesitates when accelerating on regular roads and highways, and the transmission sometimes won't shift gears when parked. The fuel gauge shows empty even with a full tank, the radio volume changes on its own while driving, and the engine occasionally fails to start (though it may start the next day). These problems all started in early October 2020.

NHTSA #: 11376670
Structure1 issue
highSTRUCTURE
Filed: Sep 2020

Your rear liftgate glass window shattered suddenly while you were opening it, causing a facial cut that needed medical attention. The glass broke without any clear reason, and you reported it to your local Ford dealer. The incident occurred at 184,000 miles on your vehicle.

NHTSA #: 11353727
Steering,suspension,exterior Lighting1 issue
highSTEERING,SUSPENSION,EXTERIOR LIGHTING
Filed: Mar 2020

Your car feels unstable and jumpy whenever you drive over rough roads or potholes, as if it's about to leave the road or swerve out of your lane. This instability happens consistently regardless of driving conditions. The issue likely involves worn suspension components that have lost their ability to absorb bumps and keep your vehicle stable.

Parts you may need:

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NHTSA #: 11316967
Wheels,fuel/propulsion System1 issue
highWHEELS,FUEL/PROPULSION SYSTEM
Filed: Feb 2020

Your tires are wearing out dangerously fast—becoming completely bald every 2-3 months even with low mileage, making the vehicle unsafe to drive at normal speeds. Your oil is also being consumed unusually quickly. The dealer and tire manufacturer have not addressed the issue despite your complaints, and you've had to replace the tires three times.

NHTSA #: 11309890
Electrical System,structure1 issue
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: May 2020

During warm weather in spring and summer, all four of your car's power windows stop responding to the electronic buttons and won't slide up or down. This appears to be an electrical issue rather than a mechanical one. The fix will likely involve diagnosing the power window motor circuits, switches, or wiring to restore electrical power to the windows.

NHTSA #: 11325882
Suspension,exterior Lighting,seats1 issue
mediumSUSPENSION,EXTERIOR LIGHTING,SEATS
Filed: Apr 2020

Your driver's side seat has stopped working properly. You may also notice a rattling noise coming from that area when you hit a bump in the road. The issue likely involves the seat's mechanical components or mounting hardware that needs inspection and repair.

NHTSA #: 11320858

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